Mt. Bachelor

Senior Human Resources Manager

HR Manager

Shelley Kay Coaching, LLC

Career & leadership coaching specializing in changing the way women work, so they can expand their leadership and maximize their impact — without burning out.

Career & Leadership Coach

Google

People Consultant (HR Business Partner)

PepsiCo

Associate Manager Human Resources - Global Supply/Global Operations

Senior Human Resources Representative - Global Supply

GE Capital

- Provide full function HR Generalist support for Treasury IT and Finance client groups of ~300	
- Partner with the internal staffing organization to develop a candidate pipeline and extend offers, including filling 20+ open roles in 6 month period
- Execute workforce restructurings to adapt to new company strategy
- Brought new leaders up to speed and owned engagement plan during functional transformation 
- Drive HR processes, annual HR review (People Review), organizational effectiveness and performance management
- Partner with management and compensation team to define salary and bonus planning

Human Resources Generalist – Treasury

- Led program operations for global population of 125 employees
- Managed $14 MM program budget, liaising closely with FP&A
- Planned 3 global training conferences for 100+ attendees and managed $500k event budget
- Interviewed, tracked, and managed communications for Summer Associate and Full-time candidates filling 57 positions over 2 years 
- Served as Summer Associate program leader for 13 interns including managing the on boarding, exit, and performance management processes
- Served as interim CLP Leader over four months managing 65 program members, rotation placement, off program placement, performance management, and the talent review process

ECLP and CLS Program Operations Manager

- Completed four, six month rotations providing diverse experiences in FP&A, Pricing, Controllership, Regulatory Reporting, and Human Resources
- Exposure to a variety of GE Capital’s businesses and financial products through roles across GE Equity, GE Commercial Bank, Healthcare Financial Services, and GE Capital HQ
- Completed coursework led by GE Finance professionals in business strategy, business operations, financial management, and Controllership

Financial Management Program

Carlson Companies

Intern

Shelley Kay

Diane Lam Co.

Scale your business to $500k+, EFFORTLESSLY. 

YOU'VE MADE THE RIGHT MOVES...

Your business has grown and you’re ready to take it to the next level. $500k and beyond is RIGHT there, but every day it’s feels like it's slipping away….

✘ You're not sure what you specifically need to do to scale.
✘ You're not sure if you have the right team because work STILL ends up back on your plate.
✘ You're not sure if you're using the right tech because your business ISN'T more organized or seamless
✘ You're not sure where to start automating or how to do it.
 
Maybe you feel like you can’t shut off and you’re trapped in your business.

Creating a Business Built to Scale DOES NOT Require Your Sacrifice.

You can operate like well-oiled Fortune 500 Companies.

Get you custom scaling blueprint so you can...

★WORK LESS ★
Our Clients cut their work hours by 50% and save a minimum of 10 hours a week, to start because we audit and realign their team and tech.

★GROW YOUR BUSINESS★
Our Clients go from $8k months to $25k+ WEEKS while sipping Mai Tais in Bali because they have systems that they trust to get the perfect results every.single.time.

★BE THE CEO★
Our Clients work less than 25 hours a week and have plenty of free time to create their next 6-figure service idea.

You can be the CEO of a systematized and automated business run by your personal Dream Team.

Business Owner

First Republic Bank

●      Executive assistant and gatekeeper to EVP, Chief Audit Executive - assisting with all administrative needs and acting as liaison between Audit Leadership, Business Partners & Audit Team
●	Department Administrator overseeing 45+ members of Internal Audit Department - including management of HR issues, department-wide infrastructure initiatives and strategic plans and office/facilities
●	Manage preparation and distribution of Audit Committee materials and Board Reports
●	Assist in preparation and distribution of regulatory requests
●	Manage department recruitment efforts

Administrator & Assistant to Chief Auditor

Crystal & Company

Multi-faceted hybrid position that developed as my abilities and the needs to the business changed and expanded. I was originally brought on to serve as assistant to the Executive Managing Director of Private client, balancing the management of his sales pipeline with the strategic infrastructure development plans for the department. At the end of my tenure I was:

● Gate-Keeper for Executive Managing Director and Executive VP
● Providing insurance program support to 4 Account Executives
● Assisting a Director with strategic & marketing projects 
● Supporting our group personal excess program platform

Key Accomplishments:
● Assisted in development and implementation of the first Strategic Business and Marketing Plan for Private Client Services
● Developed process to manage Private Client Services Marketing and Promotional Events - including creation of database for tracking projects and expenses, maintaining budget and coordinating between event staff and internal team
● Management of the Group Excess online enrollment platform – including full redesign of website, quality assurance review prior to site launch and ongoing management of client enrollment and maintenance process

Associate Account Executive

Morning Gate Capital Partners

I served as a Chief-of-Staff to a very busy and entrepreneurial Firm Principal. 

While working together I managed: 
●	The creation of five separate alternative investment entities from inception to launch – including but not limited to: legal formation, creation of PPM/Subscription documents, website and marketing materials
●	Selection of all Service Providers and investor deliverables
●	Day-to-day operations of his six separate business lines - including investments, banking, operations, legal and client relations

I was the chief-of-staff and liaised with our outside resources to ensured timely completion of all projects and worked closely with external service providers on day-to-day operational issues.

I was also the tactical resource that reviewing various business opportunities for viability and implementing when approved.

Assistant To The Principal

Imagine scaling your business to $100K and beyond, while cutting your workweek in half, and freeing yourself from daily overwhelm. I help coaches and consultants achieve this through customized systems that deliver freedom, flexibility, and growth without burnout.

I’m Diane Lam, a systems and scaling expert with 10+ years in corporate operations. I left that world when I realized I was living my entire life  for 15 days of PTO a year. The year that PTO was not approved, I was on the verge of burnout and knew I needed to change something. 

So I left corporate to strike out on my own so I could have the freedom and flexibility to travel and control my own time.  l I’ve since scaled my own business while traveling and creating systems that let me work on my terms. Now, I’m here to help you do the same.

My clients have experienced:
💫 Scaling from $100K to multi-six figures in 8 months (instead of 24)
💫 Securing their first six-figure corporate contracts
💫 Launching $50K offers without the usual stress
💫 Taking fully unplugged vacations—while their business runs on autopilot

If you’re a coach, consultant, or service provider ready to scale up and work less, here’s how we can do that together:
👉🏼 The Scaling Accelerator: This group program builds customized systems that save 10+ hours weekly and boost your revenue—helping you scale in half the time.

👉🏼 1:1 System Audit & Design Sprint: For those ready for a tailored, in-depth experience. We’ll design streamlined systems around your needs to maximize freedom and flexibility.

🆓  If you want to tap into me and my network for free, join my Simple & Scalable Entrepreneurs Community for networking, masterminding, and workshops alongside like-minded experts. https://www.dianelam.com/community

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The Battle

Shelley Kay

Diane L.

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