Simon Holmes

Trusted human-centric technical leader and published technical author with 20+ years driving innovation through strategic vision, problem-solving, building collaborative relationships, and cultivating high-performing teams. Proven abilities in communicating complex concepts to broad audiences coupled with a unique blend of technical and business acumen.

Co-Founder and Consultant

Is your engineering team not running the way you want it to? Chances are it's not a technical issue or a skills gap. Chances are, it's more complex - it's human.

We partner with people who believe what we believe, namely that:
1) Software engineering is a deeply human endeavour
2) Software delivery and organisational performance are predicted by the underlying engineering culture

Alongside consultancy, change management, and interim management two of our most popular services are:

1) Engineering Culture Index
Our Engineering Culture Index provides a way to measure your engineering culture, highlighting the strengths of the team and the issues holding you back.

2) Team Dependencies Matrix
Identify the hidden bottlenecks and dependencies that are slowing your team town.

For both of these we help you with the root cause analysis and corrective actions. They are often combined together into a complete actionable audit.

Entrepreneur

Al Habtoor Polo Resort

▪Provide high level of customer service and maintain a high profile in the day to day front office operations.
▪ Identify different types of guests and their needs, providing an anticipatory service and exceeding their expectations.
▪Handle guest complaints with interest, concern and empathy.
▪Know all safety and emergency procedures and is aware of accident prevention policies.
▪Gained valuable customer service and communication skills, as well as developed organizational and multitasking abilities.

Front Office Intern

Fairfield Inn & Suites by Marriott

▪Fulfill tasks set out by supervisors from several departments and perform research at a supervisor's request.
▪Rotate through the functional areas of the property to gain an understanding of how each department works of the hotel.
▪Assist guests when needed.
▪Reporting to manager on duty or supervisor.

Industrial Training

Hospitality Management | Travel & Tourism | Project Management | Strategy

Graduated hospitality professional with comprehensive strategy and cross functional person to ensure success and achieve goals. Building relationships by implementing appropriate strategies through analysis of details.

taplio

The Battle

Simon Holmes

Nazran Akhtar Ali

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