Building a climbing gym in Fort Wayne 🧗🏽 | I own 2 homes but live in a van 🚐 | DM me a dad joke & let's be friends 😂 | Army National Guard 🇺🇸

I remember in grade school I was a loser with no vision or purpose for my life. One day, I met this lady who had pizza outside my middle school. She volunteered her time for an after school program where they created a fun space for kids to be kids. I went to the after school program because, let's be honest, there was pizza.

I finally found a place where I belonged, a place where I could discover who I am. She mentored me. She helped me with my first interview, college applications, and devastating high school break ups. 

She demonstrated intentionality and genuinely wanted what's best for me which is counter cultural. I  had no money to give and nothing to contribute. Yet, she invested in me anyways.

Now I want to give back. I live to equip, encourage, and empower people to reach their potential. I have no expectation of return, only invitation to be better humans.

Edwin Chow, PMP

Rusty Atkinson

An experienced CIO and SaaS business leader with over 20 years of experience leading technical teams, delivering and supporting SaaS offerings.  A digital transformer, an infrastructure and operations modernizer, a developer enabler, a friction remover, and a proactive partner to business stakeholders. An active DEI advocate and sponsor. A technology executive with experience in healthcare, security, and software companies.

▶️ Founding member of Signify Health’s DEI taskforce and executive sponsor of LaVoz (Latinx ERG).

▶️ Developed cloud expense management processes that resulted in a $6M/year reduction in cloud expense.

▶️ Completed migration of 44 services to AWS and Microsoft Azure (from five data centers), including modernization of 70% of workloads, in 18 months.

▶️ Deployed conversational AI RPA support bot for employee support at Signify Health that was expense-positive after six months, with significant improvements to customer satisfaction and mean time
to resolve.

▶️ Won back $2.4M annual recurring revenue client by leading cross-functional compliance effort at Entrust Datacard.

People:
✔️ Organizational change management
✔️ Performance management
✔️ Coaching and training
✔️ Building and leading global organizations
✔️ Leadership through turbulent times
✔️ Leadership in hypergrowth
Process:
✔️ Account management
✔️ Project management
✔️ Customer Success 
✔️ Service management
✔️ Technical customer support
✔️ Budget and P&L management
✔️ Partner management 
✔️ Vendor management 
✔️ Customer upsell, expansion, and retention
✔️ ITIL processes (ITSM)
Technology:
✔️ AWS and Azure 
✔️ Site Reliability Engineering
✔️ Cloud orchestration management
✔️ Infrastructure virtualization
✔️ Data center operations
✔️ DevOps 
✔️ Cloud Operations 
✔️ Agile delivery
✔️ SaaS implementation and onboarding 
✔️ Infrastructure operations

Head of Technology - VP, Technology

Born out of Boston Medical Center, Clearway Health builds specialty pharmacy programs, serves patients on specialty medication therapies, removes obstacles and barriers to care, and redefines the meaning of partnership with the hospitals and health systems they serve. They provide transformational services that impact patients’ lives and strengthen clients’ performance – clinically, financially, and operationally.

taplio

The Battle

Edwin Chow, PMP

Rusty Atkinson

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?