VP, CX Insights & Community at PartnerHero | Talking about creating your customer experience from scratch. I build and scale customer-facing teams that give a shit and can help you do the same.

I transitioned from being a barista to working in customer experience 20 years ago, and life hasn't been the same since.

I've been fortunate enough to work at companies like Wistia, Atlassian, Trello and Appcues. I've worked with amazing customer-facing folks to create scalable strategies and delight customers. 

Now, I spend my time helping to elevate leaders of teams and empower them to create the best customer experience. Employee-centered teams with simple, beautiful processes are where I find my joy.

Outside of my work with Boldr, I also consult and write for businesses such as Help Scout, HubSpot, and others. Let's work together!

Mercer Smith

Some of you have never spent 3 hours wrestling with a Zapier webhook payload, crying, googling “why won’t this JSON work,” and then discovering you missed ONE curly brace…and it shows.

I just thought I'd give Zapier's copilot a little spin to create a custom Slack bot and it just...works? What?

Send help, I'm about to automate everything.

CX Strategy & Solutions at Boldr; Author of CXOXO | Talking about creating your customer experience from scratch. I build and scale customer-facing teams that care and can help you do the same.

If you're feeling the ripple effects today… you’re not alone. Lots of DTC/ecomm teams are feeling the Shopify wobble, and EVERYONE is quietly doing the same 3–4 moves to keep things sane. If you're stressed, here are the things that actually help (and you can do all of them in the next 15 minutes):

1) Set expectations everywhere customers look.
Homepage banner, help center note, updated auto-replies, one pinned social post. Nothing fancy, just “We’re experiencing platform issues; replies may be delayed; your order is safe.” This alone cuts inbound fast.

2) Switch support into triage mode.
Not everything needs to be answered right now. Focus on:
 • cancellations
 • address changes
 • fraud/chargebacks
 • time-sensitive shipping issues
 For everything else, acknowledge the limitation and promise a follow-up once visibility returns.

3) Use any source of truth that isn’t affected.
If your 3PL, WMS, ShipStation, AfterShip, or carriers are still giving clean data, respond from that. If you can’t confirm something, don’t guess! It’s okay to say “we’ll follow up when system access is back.”

4) Don’t add pressure while things are wobbly.
Lots of teams are temporarily slowing promos or pausing paid spend until checkout/admin visibility stabilizes. 

Does anyone have a great reply that they've used or ARE using in this case that could help the class? If so, drop it below.

But genuinely: you’re doing great. You’re not powerless. There are moves you can make TODAY that lower chaos immediately. You’ve got this. Happy Cyber Monday!

Some of you are out here using AI for PrOdUcTiViTy while I am creating a GPT to DM and manage 4 other AI-generated player characters through Curse of Strahd because I can’t maintain a regular game night and I miss tabletop. 

We are not the same.

Average Handle Time is the MLM of CX metrics. It really is out here “Hey Girl”-ing your entire org.

It's all fun and games until you realize the whole thing is propped up by bad incentives, magical thinking, and a promise that “if you just do MORE, you’ll be successful.”

It rewards hustle over outcomes (“Just answer faster! Grind harder! Crank those numbers!”). It turns your team into performers instead of problem-solvers. It punishes anyone dealing with real complexity, and the only people who benefit are the ones SELLING THE NARRATIVE (hi, CFO dashboards).

Fast doesn’t equal good. Short conversations don’t equal resolution. And also, spoiler alert, if your human AHT isn’t going up, it means your bot isn’t doing nearly enough/the right things.

One time I accidentally reopened 40k closed tickets, and when I reached out to Desk support to try to get help they said that I was SOL. So instead, I had to operationalize a dream team of my colleagues to help tackle the backlog and get back to a good place with the queue.

Nightmares like these can be learned from. Let my (and our other speakers') mistakes be your advantage.

Come hang out on the 20th to get more! and bring your own stories!!

Open article: Welcome! You are invited to join a webinar: “When SaaS teams learn the hard way”. After registering, you will receive a confirmation email about joining the webinar. by zoom.us

Welcome! You are invited to join a webinar: “When SaaS teams learn the hard way”. After registering, you will receive a confirmation email about joining the webinar.

Everyone in CX has a horror story, the kind where you think it can’t get worse… until it does.

We are 3 days away from our Masterclass for SaaS leaders who’ve lived through the burn-it-all-down kind of CX chaos: angry customers, team burnout, and “we’ll fix it later” moments that came too late.

In 45 minutes, we’ll show you where to actually invest in CX to improve retention, which tools are worth your time (👀 CSAT, we’re looking at you), and how to turn CX from a cost center into a growth advantage.

📅 November 20th
🕛 12:00 PM CT
Come for the lessons. Stay for the laughs. 

🔗 Register now: https://hubs.ly/Q03TB00g0

Content & Comms Strategist | Knowledge Manager | Experience Architect

Hi, friends! As my temporary contract as a Senior Support Content Strategist at Coinbase comes to a close, I’m looking for my next step.

I don’t just write communications and content - I build the systems behind them. Mature operations, smoother reviews, and faster launches. That’s the impact that I bring.

Over the last few years, I’ve focused on:

 🔨 Building scalable knowledge base & help center content
 🔁 Designing and maturing the systems that power content intake, production, and review
 🤖 Structuring content for both AI-forward and human-first support experiences
 📣 Strengthening change management and team culture through thoughtful internal and executive communications

I’m open to opportunities in:

 🧠 Knowledge management
 📖 Content operations & marketing operations
 💬 Internal communications
 🌐 Web content production & maintenance
 🎯 Program and project management
 ❓ More? My skills flex into all sorts of roles!

And while I’m flexible on industry, I have deep experience in:

 💰 Fintech & financial education
 🎨 Artist tools & the creator economy
 📺 Entertainment, media, & events

I’m largely looking for a full-time role, but I’m also open to contract and freelance opportunities. If something crosses your feed that feels “very Alex,” please send it my way!

I’m lucky to have built meaningful relationships with so many talented teammates and collaborators, and I’m grateful for the support as I figure out what’s next. ✨

Customer Experience Maven, Events & Community Enthusiast, and Believer in the Best in People.

🐍 2025 was a 9 year, an ending year, the year of the snake. A year to slither out of that old skin that doesn't fit or leave room for growth and cast it behind, drying to dust. 2026 is a 1-year, the new beginning year, the year of the horse. We gallop into our future, trodding over the broken dreams of this horrible, tension-filled year, and we propel ourselves into the next, great things waiting for us with ferocity. To wrap up the 2025 year in CX, Erica Clayton, Mercer Smith, and I are going live on Dec 10! What a year it's been, and what a future we're stepping into.  🐎🐎🐎🐎🐎🐎

Never heard of the phrase shadow support, but Ben is wicked smart so I’m curious!!

Regional Director for North America at Helpfeel

Shadow support is huge and growing fast. It's when customers go to reddit, a group chat, or their favorite personal AI instead of getting support from an official channel 👻  

Help me get a pulse on this:

You may have heard of shadow IT. Have you heard of shadow support?

The author can see how you vote. Learn more

My nine year old just asked me “mama, how did bowser raise his funding?”

Happy Saturday.

I love seeing others sharing the stuff that I see about our company. Feels good to be seen. Thank you Neal Travis 🌱 for sharing this and your kind words.

Helping professionals be better at what they do - Head of CX @ AIHR - Host of Growth Support

Came across this interesting piece of news yesterday. 

It's a move from Boldr showcasing how classic BPOs are evolving in the new landscape of CX. 

Boldr is launching services that go beyond staffing, and is now supporting the work that leads to it. (https://www.boldr.cx/)

There is a huge opportunity here. 

You might think that you need a BPO or more people because of the way that you have your operations in place. 

But you might be missing some key pieces ahead of that. 
Are they set up in the best way possible in the first place?

I think it's a pretty great move by Boldr 
Ensuring that customers are set up to scale smarter, not harder

Especially in an age of CX that is dominated by smarter technology, where just needing to fill seats is no longer something that works.

What do you think? Are more 'Operations Partners' becoming needed?

P.S. See the full release here from CEOTimes: https://lnkd.in/e9uuErim

Yo have you ever seen a better lineup? I'm not on the picture, but I will ALSO be leading this conversation with the ever amazing Chrissy and Jessica-Rose. 

If you are looking at 2026 and shakin' in your boots, feel that fear no more.

Your 2026 CX plan isn’t going to magically appear in your stocking, unfortunately.

We’re bringing in a trio of CX minds who know how to turn year-end chaos into clarity: Jessica-Rose Garcia, Chrissy Sebald, and our host Mercer Smith. Together, they’ll share their tips on how to step back, rethink what actually matters, and build a 2026 plan that doesn’t immediately ⚠️self-destruct⚠️.

📅 December 17th 
⏰ 12:00 PM CT

Because if you wait until January to get strategic, 2026 is going to roll in like “Hey bestie, remember that pile of unresolved CX problems?”

Jen is amazing, and any role working with her would likely be sooooo much fun. If you are in the NYC area, have a look at what she's got cooking!

GM, US Operations & Head of Global Customer Support at Tapstitch | Sweetgreen CX Scale ($50M→$600M) | ex-Warby Parker | Building Customer Experience, Operations & Service Design Systems That Scale

I’m excited to share that I’ve stepped into a new role as GM of U.S. Operations & Head of Global Customer Support at Tapstitch.

We’re building the U.S. team from the ground up: owning the customer journey, GTM and lifecycle strategy, and the systems, culture, and operating model that will carry Tapstitch through our next phase of growth. I feel incredibly grateful for our 120+ cross-border teammates in Guangzhou whose garment sourcing, production, logistics, product, and development work is the backbone of everything we do.

Tapstitch is a fast-growing Series A company with a simple mission: to make it easy for creators, entrepreneurs, and small businesses to bring their fashion & brand ideas to life.

Our platform connects U.S. customers (and beyond) directly to a flexible fashion supply chain in China. We offer an on-trend catalog, powerful design tools, and seamless dropshipping so  creators can focus on what they do best: building their brand. We integrate with Shopify, Etsy, Wix, etc., making scale frictionless.
Our U.S. team in DUMBO is small but mighty: high-EQ, analytical, creative, and driven. Every day we get to partner with inspiring customers across industries and creator communities.

And now… we’re hiring.
I’m looking for creative, analytical builders who want to shape something from day one. Open roles:
Customer Success Manager
CX Strategy & Standards Manager
CX Vendor & Workforce Optimization Manager
If you love building systems, improving experiences, and working closely with creators and entrepreneurs, there’s so much opportunity here.

We’re NYC-based, working out of a sunny loft in DUMBO, and moving fast.
If this sparks something for you (or someone you know), drop me a note!

PS: This also doubles as my ‘I’m officially back in NYC’ announcement. If you have any great gluten-free or dairy-free spots, farmers markets, or epic coffee shops, the Californian in me would love your recs.

The power of AI AND HUMANS TOGETHER cannot be understated.

As customer expectations rise, evolving from a scripted chatbot to a generative AI agent isn’t just smart; it’s essential. At IPSY, making that shift helped us achieve a 943% ROI in just four months.

I recently connected with the ada CX team to discuss IPSY’s AI transformation journey and the progress we’ve made in a short amount of time. Since launching our ACX program earlier this year, the results have been exceptionally strong. The momentum has given us the confidence to continue investing and to pursue even more ambitious opportunities.

This work has meaningfully elevated the role of Customer Care across IPSY. Our advancements in AI have unlocked new investments, strengthened cross-functional partnerships, and set a new standard for how we approach automation across the organization.

While AI is central to this progress, the driving force has been the people leading it. I want to recognize Anna Prince (Ricci), our AI & Automation Strategy Manager, whose early leadership played a pivotal role in our success.

For the full story, you can read the case study here:

Open article: IPSY | Ada | Case Study | Ada by ada.cx

TheLoops

TheLoops AI is a predictive CX operations platform, complete with GenAI, tailor made to enhance CX productivity and efficiency while increasing+improving customer retention. We contextualize Support data across a variety of integrations (CRM, Bug Tracking, Product Usage and Collaboration tools) and actionable insights--sentiment analysis, scoring, auto-classification and routing, topic modeling, predicted CSAT and more. 

I joined the team to help increase our online presence, reduce our CAC, rebrand+optimize our website and offerings while also overhauling Sales alignment, pipeline velocity and GTM.

At present, I work directly with our CEO, Head of Sales, 2 AE's, 3 direct reports, our CS team, an outsourced website development agency, community partners and advisors.

I am responsible for all facets of marketing from customer marketing and testimonial procurement to partner marketing, events+field marketing, demand generation, SEO, social selling, email marketing and ABM.

I also participate and speak at Industry events and conferences such as Support Driven Expo and Elevate CX.

Notable Contributions To Date:
-Increased website traffic by 67% within first 30 days
-Launched and completed website rebrand and messaging overhaul in 90 days 
-Conceptualize, facilitate then produce all post marketing content distribution for our Fireside chat series (12 YTD) featuring TheLoops customers, CX experts and our Executive Team
-Created and published thought leadership CX Guide featuring 6 Customers and 8 CX Experts
-Handle all facets of content marketing from strategic planning to tactical execution, copywriting and distribution

Head of Marketing

Jaclyn Mullen Media

I started my business providing 1 on 1 digital marketing consulting services. In the beginning, I worked with an artist on increasing his online footprint, a documentary film team on establishing their subject matter expertise on Twitter and a subscription beauty startup on strategic partnerships and user acquisition. By 2012, my service offerings expanded to include content calendar development, social media community management, data analysis, market research and persona development for many CPG brands and LA based agencies that white labeled my offerings. 
Some key milestones of running Jaclyn Mullen Media include:
-Consecutive profit from year one. I bootstrapped the business and was able to grow it steadily without incurring any debt.
-Developing several social impact campaigns including a campaign called The Power of 2 in partnership with Public, Inc. We leveraged Lance Bass and Emanuelle Chriqui to raise money for St. Jude Childrens Hospital and Colon Cancer Canada while establishing a framework for Public to use for future Power of 2 campaigns.
-Driving brand awareness for the first oat beverage in stores such as Vitamin Shoppe, Target, and Harris Teeter while generating demand through mom blogger relations, social sampling and Twitter chats. 
-Learning and implementing as digital transformation evolved. I quickly became well versed in Search Engine Optimization, analytics, email marketing, A/B testing, direct response copywriting, landing page design and more.
-As these offerings expanded, other agencies in LA inquired about training services and support. This lead me to becoming a Microsoft Community partner and developing my own in-person trainings and workshops.
-Given the success of those, I began teaching workshops for General Assembly on the topics of SEO, blogging and digital marketing. 
Other areas of focus: product development, branding, customer experience, user experience, retargeting, lead nurturing, digital marketing strategy.

Entrepreneur, Community Builder, and Digital Marketing Consultant 

One of my core values is contribution. I learned this from my maternal grandparents who immigrated to the United States, saved money until they could start their own jewelry business then proudly worked and gave back to their community as entrepreneurs. 

I am always eager to share my experience and approach as a means of providing inspiration, ideas, and learning opportunities for creative, business leaders. 

Past Speaking Sessions include: 
USC Marshall School of Business, "Masters in Marketing" seminar, 2019
She Leads Entrepreneurship Makeathon: "Pitch Like A Pro" and "Bring Your Brand To Market", 2019
Ellevate Women's Network, Los Angeles Chapter: StorySlam, July 2018
Los Angeles Chamber of Commerce, BizCon, June 2018
SoGal Influencer Summit--“Diving Into The Digital Wave”, 2017
SoGal Female Summit: Mentor, 2015

Speaker

Aspireship

Aspireship is a career development and hiring platform for the SaaS industry. We train and match high potential sales candidates with great SaaS companies looking to hire. We do this through an exclusive network of candidates who prove themselves through our proprietary training and assessment process, and also by providing tools to help companies better discover talent within their existing network. Learn more at www.aspireship.com.

Growth Marketing Manager

GreenFig

I will always appreciate my time at GreenFig. I was part of a fully distributed, remote team of A-players. I worked closely with the CEO, the VP of Marketing, our publicist, University Partners, final project company stakeholders, subject matter experts and our students. 

As the Digital Marketing Program Lead in a startup, I wore many hats from product development to competitive research and insights, to curriculum design, ad copywriting and mockup design, uncovering A/B testing opportunities to branding and positioning support and of course, teaching. 

My primary function was to deliver our product—the course—through remote, online instruction to geographically dispersed students and ensure a best in class experience. I mentored and guided four digital marketing cohorts, their individual student final project groups, provided client management and direction with regard to their campaigns and proudly watched their confidence, critical thinking and remote collaboration skills flourish. 

From our NPS results (90-100) and Spring 2020 student completion (100% for undergrad, 94% for continuing education), that goal was indeed accomplished.

Digital Marketing Science, Program Lead+Virtual Instructor 

General Assembly

After many years of consulting and profitable solopreneurship, I pivoted into teaching for General Assembly. Founded in 2011, General Assembly initially served professionals looking to acquire and develop in-demand tech-skills. 

At General Assembly, I was responsible for many roles starting with Instruction and product management. I delivered 85 courses to 500 global students across various business verticals. I was able to scale my problem-solving acumen across students working in cybersecurity, e-commerce, service-based businesses, healthcare, media and entertainment, SaaS, even CPG. 

I delivered instruction on topics such as marketing fundamentals, customer segmentation and acquisition, persona development, user experience, Google Ads, Facebook Ads, content marketing, automation, metrics and performance development and more.

Blending design thinking with a consultive approach to leadership and teaching, I was able to achieve the top 1% of NPS scores globally for General Assembly. This resulted in increased LTV for GA, earned media from students and the opportunity to mentor and onboard other instructors and share best practices. 

I also worked cross-functionally across admissions, student support, instructor management and operations. 

To assist in business growth, I traveled to Proctor and Gamble headquarters in Cincinnati, OH facilitating our first enterprise training on-site which positively impacted revenue and brand equity. 

Lastly, I was on the Digital Marketing Product Advisory Board working with peers, instructional designers and other subject matter experts on improving our curriculum, student experience and student retention.

Distinguished Faculty, Digital Marketing. In person and virtual instruction 

Spark Studios

Project Manager/Brand Amabassador for a revolutionary nuetracuetical supplement overseeing all aspects from Product Development to Customer Service, PR, Online Reputation Management to Fulfillment and Direct Response.

On a daily basis, I managed the marketing message, "Inspire Healthy Change" to ensure consumer confidence while generating sales in a highly saturated, e-commerce environment. I coined the tag line "Inspire Healthy Change" after analyzing the results and testimonials of the 20 person feedback group I executed. 

I was supported by a staff of 2 stellar direct reports. I also reported to all managing parties including investors and vendors on progress, developments and roadblocks with the project.

Project Manager: Branding/Marketing

Hollywire

Hollywire.com was one of the fastest growing entertainment sites online that specialized in custom celebrity content. Rather than rehash the same headlines, Hollywire.com created video and written content that was unique, engaging and entertaining.

As a versatile Brand Strategist/Content creator and Pop Culture Enthusiast, I was able to contribute to Hollywire in a variety of ways by:

-Persona development and audience segmentation: narrowed article content to Millennial/"teen scene" niche. Also generated niche content on green trends and celebrities in Hollywood.  
-Sponsored content: Particiapted in TypePad conversations, Ustream's, and compiling advertorials for companies such as Dannon Yogurt, Diet Coke, LivGreen. 
-Strategic alliances: Developed relationships with advertising partners inclusive of Six Apart, Glam, Alloy Marketing and NCM.
-Brand Evangelsit: Served as a brand ambassador/entertainment host at several key events including South By Southwest SXSW, the Freedom Awards and the 2009 Environmental Media Awards.
-Content generation: conducted on camera interviews with high profile talent ranging from cast members/choreographers from So You Think You Can Dance as well as Ziggy Marley, The 2am Club, Forever the Sickest Kids, Kevin McHale from Glee just to name a few. 

I also worked for the parent company of Hollywire as a Project Manager and created content and strategies when necessary.

Branding+Content Marketing Strategist

O2HR, LLC

Worked remotely. 

Prospected, closed and on-boarded benefits, workers comp, payroll, HR consulting client SMB's and hospitality sector portfolios (national territory). Consistently met and exceeded quarterly and annual sales goals. Designed collateral for all tradeshows.

Business Development Representative

Head of Marketing | I guide people, brands, and businesses to the next level | Proud Tory Burch Goldman Sachs 10,000 Small Businesses Alumni

Mom. Marketer. Mover and shaker. Let’s just say, most mornings I’m fueled by strong coffee, an attitude of gratitude and a side of qualitative data.

Through my work in startups as well as Digital Marketing instruction, I've developed a strong foothold in B2B and B2B2C marketing and am well-versed in managing all aspects of marketing creatively, resourcefully and with a strong commitment to quality. 

At present, I am Head of Marketing for TheLoops AI and absolutely love the CX space and community we serve. I wear a lot of hats in my day to day (customer marketing, demand gen, CRO and field marketing to name a few) and frequently collaborate with my CEO, Head of Sales, AE's, and other key partners on our GTM strategy. 

Like most companies, we are running efficiently which means I get to tap into my ability to be a data-driven, quick start, one who is always close to the customer and insatiably curious about how to leverage AI+other methods of running lean while uplevelling our storytelling and brand presence.   

I cultivated this scrappiness having previously bootstrapped a social media consulting company and was hand chosen to participate in the Tory Burch Goldman Sachs 10,000 Businesses Program for female entrepreneurs in Los Angeles. Empowering others is extremely important to me, which is why I also spent 4 years of my career as Distinguished Faculty teaching Digital Marketing for General Assembly. 

Just for fun, I'm an ENFP according to Meyers Briggs.
I'm the Pioneer and Stimulator according to Marcus Buckingham's Standout Assessment. My greatest value to the team is my excitement about the unknown and the untested.
I am both an adapted and natural "I--Promoter" according to the DISC assessment.

Outside of my time spent building genuine relationships through networking, learning new skills, and volunteering for causes, you can definitely find me on a hiking trail, enjoying the company of my rescue dog, baby boy and husband.

Areas of Expertise: Customer Marketing | Demand Gen | ABM | Conversion Rate Optimization | Management and Leadership | Content Marketing | Community Building | Social Media | Analytics | SEO | Sales Enablement | Linkedin Ads | Search Advertising | Email Marketing

Jaclyn Mullen

At IFS, events aren’t just part of the marketing function or a “strategy”, they’re a team sport and part of the company’s core DNA. 

Industrial X in New York continues this ethos, bringing together leaders in AI, manufacturing, energy, aerospace, and more to explore how Industrial AI is transforming work. (I’ll share a carousel of speakers in a comment below). 

You can take a peek at the agenda here https://lnkd.in/gzTpUyyt, sign up for the on-demand replay or follow the IFS page this week for the highlights. 

If you’ll be on site in the Big Apple, you’ll likely to get meet a few of these amazing #TeamPurple members pictured (Helen, Mina, Rupa) and many more. 

#IndustrialX #IFS #IndustrialAI #EventMarketing #Teamwork

Head of Marketing IFS Loops (AI) | I guide people, brands, and businesses to the next level | Proud Tory Burch Goldman Sachs 10,000 Small Businesses Alumni

The holidays feel a little different this year.

I’m grateful, truly, but I’m also feeling more compelled than ever to help others.

Here in Arizona, where about 7 million of us live, nearly 1.1 million people don’t know where their next meal will come from. That includes 300,000 kids and 146,000 seniors. Those numbers are hard to sit with.

But here’s the hopeful part: $1 = 5 meals through United Food Bank, which really goes to show how even the smallest action can make a massive difference.

I learned about United Food Bank from IFS through the “Full Plates & Hearts” food drive that launched today. 

While we normally tackle big challenges in energy, aerospace, manufacturing, and AI, this season we’re focusing on a different challenge and reinforcing that   Moments of Service can mean many things.... and are always at the heart of what we do.

#SocialGood #TeamPurple #IFSGivesBack

Hunger doesn’t take a holiday, but together, we can change that through the IFS Full Plates & Hearts Drive.  

Through Dec. 22, #TeamPurple is rallying to support local food banks through donations and volunteer efforts across the U.S. and Canada. 

Make an impact in your community this holiday season! 

👉Donate now: https://ifs.link/LvPJpi

 #IFSGivesBack #FullPlateFullHearts

taplio

The Battle

Mercer Smith

Jaclyn Mullen

Followers

Posts

Engagements

Likes

Performance ScoreMercer Smith's LinkedIn Performance

Performance ScoreJaclyn Mullen's LinkedIn Performance

Ready to grow your LinkedIn presence?

taplio

The Battle

Mercer Smith

Jaclyn Mullen

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Mercer Smith's LinkedIn Performance

Performance ScoreJaclyn Mullen's LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreMercer Smith's LinkedIn Performance