Write a Resume that Opens Doors | Resume Coach | Career Consultant

Hi, I'm Stephanie! I help everyday people write powerful resumes and take the next big step in their careers. 

My Comprehensive Resume Coaching Package includes

✅ A full Resume & Cover Letter review
✅ 1 hour Initial Strategy Session
✅ Written recommendations
✅ Ongoing support for revisions

When you have a resume that you feel confident using for applications and interviews, our work together is finished. I offer this service for $497. To learn more or to get started, send me an email at stephanie@refinedandreadycareers.com.

Stephanie Smith

Principal Consultant

Senior Consultant

Systems Evolution, Inc. (SEI) is a boutique business and technology consulting firm focused on delivering superior value to our local clients since 1992. We serve local clients in Atlanta, Boston, Chicago, Cincinnati, Dallas, Miami, New York, Phoenix, Washington D.C., Philadelphia, Charlotte, Nashville, and Seattle. With over 600 Consultants across the country, we provide the agility, consistency and personal attention of a local partner while providing the reach and knowledge assets of a national organization. We pride ourselves on our unique culture — free of hierarchy and bureaucracy, consultants are empowered to lead, collaborate, and take ownership of their success.

SEI is 100% employee-owned, and each teammate has personal accountability for the culture, growth, and success of our company. Consulting Magazine 2021 named SEI #2 for Best Place to Work, #1 for Culture, and #1 for Work-Life Balance. When you engage SEI consultants, you are engaging committed owners with a long-term vested interest in partnering with our clients.

We deploy key strategic resources in leadership roles focused on the following service areas:
- Concept to Delivery: Change Management, Design Thinking, Product Management, Rapid Prototyping, Solution Delivery
- Data & Analytics: Advanced Analytics, Data Governance, Data Modernization, Data Strategy, Data Visualization
- Strategy & Operations: Mergers & Acquisitions, Operational Transformation, Organizational Design, Process Improvement, Strategy & Execution
- Technology Enablement: Agile Transformation, Application Development, Cloud & Technology Strategies, DevOps, Solution Design
- Security & Compliance: Business Resiliency, Compliance, Data Privacy, Information Security, Risk Management

Please visit SEI.com to learn more about how we can support your business and technology initiatives.

Consultant

Thomas Jefferson University & Jefferson Health

Select highlights of my achievements include: 
• Built new talent management and employee engagement platform, dramatically strengthening employee engagement and collaboration capabilities. 
• Launched employee recognition platform for entire enterprise, specifically designed to reflect core company values.
• Deployed first integrated and enterprise-wide performance management system, transforming operations from paper-based activities and leading all associated change management functions.

Director of Talent Management

Mercy Health System

In this continuously challenging and rewarding position, I leveraged my prior experience with the City of Philadelphia in crafting standardized job descriptions, building an internal pipeline for hard-to-fill jobs, and attaining credibility via cross-cultural and organizational activities. 

During this time, I prepared employee improvement plans, interfaced with management personnel, ascertained staff training needs, and addressed insufficient performance or failure to meet specified standards. 

Additionally. I held direct oversight of multiple change initiatives to adjust to industry shifts brought by the passage of the Affordable Care Act (ACA). 

Select highlights of my achievements include: 
• Supported advancement of Executive Total Compensation, including executive incentives.
• Readily adapted to abrupt and seismic industry changes following passage of Affordable Care Act (ACA), steadily steering strategic efforts to obtain certification in Medical Coding, Medical Assistant, and additional professional roles.
• Administered annual employee engagement survey and presented results to organizational leadership.
• Generated standardized job descriptions for entire health system.
• Introduced new and improved performance evaluation tool.

Performance Consultant/Corporate Director of Human Resources

Philadelphia Water Department

In this role, I conceptualized a diverse range of technical, leadership, and staff development programs to bolster overall organizational effectiveness. 

Throughout this period, I oversaw the creation of employee handbooks, planned and advanced succession planning, and arranged new employee orientation events. I also put forth recruitment and retention strategies for hard-to-fill science and engineering roles and sought the fulfillment of skilled trade and technical positions through apprenticeship programs.

Select highlights of my achievements include:
• Instituted in-house employee training and development program, impacting roughly 2,000 personnel.
• Implemented Pipeline Apprenticeship Program for hard-to-fill skilled trade, technical, and related positions.

Training & Development Manager / Assistant Manager of Human Resources

City of Philadelphia - Personnel Department

As Personnel Analyst, I performed extensive specialized, advanced-level government-based human resources selection and classification operations. I produced detailed civil service job descriptions, developed job-specific civil service employment and promotional exam content, and partook in the design and customization process for HR information systems.

Select highlights of my achievements include: 
• Conducted job analyses to function as basis for job description creation, compensation, and examination.
• Drafted civil service exams comprising criteria covering general and job-specific technical knowledge.

Personnel Analyst

Developed/Facilitated curricula for Foster Parents and Social Work Supervisors. Planned regional and state-wide Foster Parent Training conferences.

Training Coordinator

Reach me at:  ndigiulio@sei.com

I am a solutions-oriented business consultant with over 15 years of experience in driving transformative organizational change, with a focus on culture, process improvement, user experience, employee engagement, internal communications, and business analysis in a variety of industries and business domains. I successfully led cross-functional teams to implement HR systems, including digital workplaces, and talent/performance management systems. I have built competency frameworks, enabling organizations to create competency-based learning, standardized job descriptions, and innovative talent pipeline programs. 

I've achieved repeated success through exemplary communication skills and a passion for providing organizations and individuals with indispensable resources to adapt to ever-changing technologies and industry environments. 

Accomplishments include:
• Developed standardized performance program, expanding integrated process from 14,000 to 35,000 employees
• Created competency framework and consolidated job codes and job descriptions, resulting in standardization across complex organizations and increasing employee mobility and job satisfaction
• Built internal and external pipelines and apprenticeship programs for hard-to-fill positions in multiple industries
• Built digital workplace platform to access organizational information, job information, role-based content, learning, performance, recognition, and collaboration

I look forward to connecting with you and discussing our mutual interests and common achievements!

taplio

The Battle

Stephanie Smith

Nicole D.

Followers

Posts

Engagements

Likes

Ready to grow your LinkedIn presence?