Steven Brownstein

Hello everyone! I am Steve, I work in tech, and I am the owner and CEO of The PC Protector, premier IT Managed Service provider, focused on proactively protecting your companies tech assets so you can focus on growing your business. 

My passion is for positive leadership, and I post often about how to #bethepositiveleader, as well as ideas on how to take care of your people. If you ever want to trade ideas about leadership, check out my posts, or reach out to me, I respond to my DMs, InMail and comments. 

As a leader, I like helping people to reach their potential and goals. To this end, I am actively working to #bridgethegap between those in my network who are #opentowork and those who are #hiring.

To this end, I participate in social outreach events to grow my network, and exchange messages with many different folks.  

Again, if you want to exchange ideas, need some assistance in your job search, transforming your leadership style, or anything else you think I can assist with, please reach out!

And as always, have an excellent day, and keep being awesome people to your people!

Chief Executive Officer

Brooksource

Contract role with the State of TN.

• Progress and Load financials and work effort for 1000+ active projects across 5 domains monthly.
• Identified gaps in existing project manager training materials and led a training overhaul initiative across 2 cross functional teams to be completed by Q4.
• Extract and analyze multiple, large sets of data to validate all resources, financials, and project work across 22 agencies monthly. 
• Respond to end user requests and inquiries involving internal portfolio management tool.
• Develop and deliver instructional materials for end-user training.
• Monitor and respond to problem management requests.

Systems Administrator 

Concept Technology Inc.

• Worked with 100+ end clients to meet pain points including ordering new workstation product and communicating project needs. 
• Piloted an onboarding improvement project for 10  accounts with 5 to 150+ users.
• Created standard/complex project workflow diagrams using Visio. 
• Quoted Dell workstation product for 100+ clients. 
• Coordinated a team of 5 account managers and updated client records, product requests, vendor relations, and updates on orders and internal projects. 
• Controlled efforts with vendors and internal teams to offer a new security awareness product to clients. 
• Assisted Client Strategy members with ongoing maintenance of client documentation.
• Created end client fliers on ticketing processes using Canva.

Client Strategy Coordinator

Educator of 10+ years pursuing a career in project coordination or management. I have managed multiple cross-functioning teams to successfully complete 500+ academic projects from initiation to completion. Looking to take on contract, part-time, or full-time opportunities.

Freelance Project Manager

Connections Academy

• Successfully proposed and implemented a new data analysis system to track the growth of 600+ students with 93% of students' scores rising 10-20 percent by the end of Q4. 
• Developed a management system to communicate with multiple agencies and stakeholders, collect and review data reports, develop and implement plans, and monitor milestone completion for a caseload of 40-50 clients yearly with a success rate of 94%. 
• Met weekly with clients to provide support and continuously monitor milestone completion, determine areas of weakness, and advise needed interventions for growth. 
• Onboarded multiple clients guiding them through the use of learning management and database systems providing necessary information and resources to allow for 100% customer success. 
• Designed and facilitated quarterly professional developments for 20+ educators on data collection, analysis, plan development, lesson creation/implementation, and data processing systems with 95% of trainees showing an increase in performance.

Special Educator

Rutherford County Schools - Tennessee

• Primarily worked with students with emotional and behavioral disorders to identify coping mechanisms and strategies to effectively manage their feelings and emotions. 
• 75% of students showed 20% growth within a 6 week span, showing a significant decrease in behavioral occurrences and duration of behaviors. 
• Identified antecedents, triggers, and functions of behaviors as well as assist in the development, training, and implementation of behavioral intervention plans.

Behavioral Specialist, Special Educator

Marshall County Schools - Tennessee

• Implemented new curriculum for 50+ students with disabilities. 
• Managed teams of 5-7 collaborators in the creation and implementation of 40+ individualized education plans. 
• Trained new educator in plan development, goal creation, milestone targets, and success criteria. 
• Provided inclusive support and trained 10+ educators in use of accommodations to allow students with disabilities to thrive.

• Developed 25-35 yearly plans with measurable objectives and deliverables to target 10% annual growth. 
• Implemented new curriculum projects in schools for 300+ students to target the academic growth and retention of students with disabilities with 95% of students showing 10% growth by Q4. 
• Designed 20+ professional trainings for 30+ educators in the use of multiple methodologies and programs to determine client needs, track project growth, and mitigate risk.  
• Created engaging lessons in all content areas to target student academic deficits and monitor monthly growth. 
• Advised educators on the use of accommodations and supports that could be utilized to provide an inclusive educational environment in which 100% of students with disabilities could thrive.

• Provided support to 100+ students with disabilities ensuring all accommodations were met. 
• Monitored student regression and behaviors and made recommendations for steps that would prevent behavior triggers. 
• Prepared and managed 100+ student files and records.

Special Education Paraprofessional

🔥 Systems Admin with a flair for uplifting others! 🔥 

For the past 11 years, I have managed many cool projects in the tech and education space. Check out a few of my recent achievements!

✅ Piloted an onboarding process improvement project for 10 accounts with 5 to 150+ users with 100% satisfaction in 3 months.

✅ Coordinated the rollout of a new security awareness product to 100+ clients to be completed by the end of Q3.

✅ Successfully proposed and implemented a new data analysis system to track the growth of 600+ students with 93% of students' scores rising 10-20 percent by the end of Q4.

🔥 Now, I am in a contract role where I manage the backend of an internal portfolio management system. I'm loving it!

💪🏼 I bring the good out of bad situations and thrive on building up teams to reach new heights they didn't know existed. 

👀 I love looking at problems from all angles and coming up with several possible solutions. As a previous educator of 10+ years, most of these solutions were quite creative and completed within a limited budget and scarce resources. Due to these factors, I developed phenomenal resource management skills! 

🥇I excel at analyzing data and collaborating with multiple stakeholders on multiple platforms to create detailed, measurable plans, goals, milestone targets, and success criteria. I love building meaningful relationships with clients, customers, and teammates and helping others see the positives in negative situations. 

𝐏𝐚𝐬𝐭𝐢𝐦𝐞𝐬: When I'm not studying or working, you can find me enjoying a good book, painting, hiking, gaming, or spending time with my family. I also volunteer at my local battlefield. I love traveling! Japan is on the docket for next year!

𝐇𝐚𝐫𝐝 𝐒𝐤𝐢𝐥𝐥𝐬: Azure | ConnectWise | Google Suite | Microsoft Office Suite | Learning Management Systems | Student Information Systems | Adobe | Jira | Asana | Trello | Microsoft Project | Budgets | Salesforce | Python | SQL | Power BI

𝐒𝐨𝐟𝐭 𝐒𝐤𝐢𝐥𝐥𝐬: Project Management | System Administration | Conflict Resolution | Vendor Relations | Quoting | Leadership | Stakeholder Management | Process Improvement | Negotiation | Communication 

𝐍𝐞𝐰 𝐒𝐤𝐢𝐥𝐥𝐬 𝐈'𝐦 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠: I'm continuing to brush up on SQL! 😊

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The Battle

Steven Brownstein

Beth Grace, PMP

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