Steven Manos

Workplace Consultant @ OfficeSpace Software | CEO of Petting my Cats 🐈‍⬛ | Fitness Nerd

Hi there! I'm Steven Manos, and I'm passionate about connecting with people and making a positive impact in their lives. As a people person, I love building relationships and helping others achieve their goals. 

With over a decade of experience in customer service and sales, I've honed my communication and problem-solving skills to be able to handle even the toughest situations with a smile. Whether it's resolving a customer complaint or working with a team to meet project deadlines, I'm always ready to lend a hand and find a solution.

Outside of work, I have a huge passion for health and fitness. The body is the most incredible machine ever built and I love nerding out about how movement is medicine. I believe that giving back is just as important as achieving success, and I strive to make a difference wherever I can. So don't be afraid to ever reach out about it because people are my passion. 

If you're looking for someone who is dedicated to helping others and passionate about building strong relationships, let's connect! I'm always open to chatting, learning, and helping wherever I’m needed. 

If there was a trivia night on fun facts about myself, here's your cheat sheet:
-I have three cats named Tuna, Turkey, & Turtle. (Tuna is named after Jim Halpert from The Office & Turkey came with the name). 
-I had major knee surgery at 20 that sparked my obsession with health, fitness, and human movement.
-My wedding was the hottest, no literally it was 108 during our outdoor ceremony. 
-I stink at golf but love the game. 
-I grew up playing baseball and when I went to college played volleyball. 
-I have trained everyone from pro athletes to moms postpartum. (The moms complained less)
-Born and raised in Central Florida. 
-I call my wife while she's at work just to tell her dad jokes and hang up right away. 
-I don't like social media, but LinkedIn is different. 
-I used to be a butcher in college and that's how I learned to cook.

Sales Development Representative

Social Media Consultant

Experian Employer Services

Senior Business Development Representative

Lady Polaris

Providing business development services, copywriting, email cadences, consulting, social media content creation, and advisory to startups and small businesses.

Business Owner

Insquad

Built out entire outbound sales motion for SMB and MM from scratch

Opened up a brand new ICP and market 

Wrote all LinkedIn messages, objection replies, and more 

Worked closely with marketing to align outbound and inbound

Brought in 10x my salary in pipeline

Brought attention to domain reputation and email deliverability and worked with IT to get us out of spam. 

Increased open rates from 30% - 40% to 60-80%. 

Set up a brand new Outreach account with sequences, templates, snippets, and more. 

Coached SDRs on cold calls, emails, etc. 

Built out sales playbook and competitor battle cards (my Notion is 🔥)

…and a lot more.

SDR Team Lead

SurveyMonkey 

Midmarket BDR for the entire SurveyMonkey product suite. 

Dec: 120% - First Month on Quota 
Jan: 250% 
Feb: 114% 
Promoted to Sr. BDR
March 142% 
Q1 - 165% qualified opps, 204% closed/won
Q2 - 108% 
Promoted to Principal BDR

Principal Business Development Representative

Tripadvisor

Full-Cycle Business Development (Hotels, Business Intelligence Software) 
Hit all new hire/ramp up KPIs at 100%
Top performer in ramp up MBO (Closed/Won Trials)
20 - 50 outbound prospecting activities daily - 100-150% of target

Business Development Executive

Allstate

150% - 250% of quota each month ✅
Generated 1.5 million in Marketplace premiums ⚕️
Successful Mentor to New Agents 👩🏫

Licensed Health Insurance Broker

Heidi Briones

Candidate for Congress

Wells Fargo

Consistently provided five star customer experience to credit card customers ⭐

Phone Banker

Tesla

Saved over $50,000/shift by reworking Model 3 battery modules🔋
Helped EV become more accessible and affordable ⚡

Quality Assurance Associate

Habitual Conversation Starter / Educator / Former Candidate for Congress / Writer / Queen of Controversial Topics

When I tell someone about my life experiences… well, they have questions. They sometimes even invite me on their podcasts to share my stories. 🎙 

Someone said about me, "To describe Heidi as merely engaging or insightful would be akin to calling the sun a warm lightbulb. She is, in truth, a supernova of jubilance, a quasar of congeniality, and the very embodiment of earthly authenticity, all coalesced into a being of such extraordinary charm that the fabric of reality itself seems to bend in admiration around her."

Okay, it was ChatGPT, but whatever. 

Let’s connect and support each other! For business, personal, and media inquiries reach me at heidibriones@gmail.com

taplio

The Battle

Steven Manos

Heidi B.

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