Steven Manos

Workplace Consultant @ OfficeSpace Software | CEO of Petting my Cats 🐈‍⬛ | Fitness Nerd

Hi there! I'm Steven Manos, and I'm passionate about connecting with people and making a positive impact in their lives. As a people person, I love building relationships and helping others achieve their goals. 

With over a decade of experience in customer service and sales, I've honed my communication and problem-solving skills to be able to handle even the toughest situations with a smile. Whether it's resolving a customer complaint or working with a team to meet project deadlines, I'm always ready to lend a hand and find a solution.

Outside of work, I have a huge passion for health and fitness. The body is the most incredible machine ever built and I love nerding out about how movement is medicine. I believe that giving back is just as important as achieving success, and I strive to make a difference wherever I can. So don't be afraid to ever reach out about it because people are my passion. 

If you're looking for someone who is dedicated to helping others and passionate about building strong relationships, let's connect! I'm always open to chatting, learning, and helping wherever I’m needed. 

If there was a trivia night on fun facts about myself, here's your cheat sheet:
-I have three cats named Tuna, Turkey, & Turtle. (Tuna is named after Jim Halpert from The Office & Turkey came with the name). 
-I had major knee surgery at 20 that sparked my obsession with health, fitness, and human movement.
-My wedding was the hottest, no literally it was 108 during our outdoor ceremony. 
-I stink at golf but love the game. 
-I grew up playing baseball and when I went to college played volleyball. 
-I have trained everyone from pro athletes to moms postpartum. (The moms complained less)
-Born and raised in Central Florida. 
-I call my wife while she's at work just to tell her dad jokes and hang up right away. 
-I don't like social media, but LinkedIn is different. 
-I used to be a butcher in college and that's how I learned to cook.

Sales Development Representative

B&S Electric Supply Co., Inc.

Director of Sales & Marketing

Tourial

Tourial mixes the best parts of a tour (a journey often involving a series of stops) and a tutorial (a method of transferring knowledge as part of a learning process) to create the perfect experience for your buyers to self-educate and convince them to take action.

With Tourial, go-to-market teams gain access to the Product Tour Marketing platform so they can effectively become more product-led and use interactive product tours within their nurture campaigns, website, paid media, or any other channel. And sales teams can leverage Tourials in their outbound efforts and follow-up emails to accelerate demand and pipeline.

Every software company has a story to share. Now they have the platform to share it.

 - Developed complete sales strategy, team structure, compensation plans, CRM design (Salesforce), sales reports and dashboards, and assisted in financial modeling
 - Created a demo playbook to standardize messaging and provide coaching feedback to AE’s leveraging scorecards (Gong) to foster a culture of progressive personal development and mentoring for the sales team
 - Introduced and implemented a scalable sales process from prospecting to contract execution - new opportunity stages & forecasting. Supervised documentation in Salesforce CRM. 
 - Established new pricing strategy based on competition & market trends
 - Developed & collaborated on multiple GTM strategies to accelerate sales cycles, generate new sales opportunities, and drive additional revenue with leadership
 - Introduced & implemented partnership program for an additional revenue source

VP of Sales

Eptura

Responsibilities for Serraview, SpaceIQ, iOFFICE+SpaceIQ (combined based on merger) 

- Responsible for driving new B2B customer acquisition, revenue growth, employee growth and all strategy within our Mid-Market sales engine 
 - 20% growth in 2020, 54% in 2021, consistently met and exceeded sales targets
 - Developed complete sales strategy for Mid-Market, team structure, compensation plans, on-boarding, CRM design (Salesforce), and assisted in financial modeling 
 - Weekly, and monthly forecasting and funnel management was practiced, managed, and enforced.
Led staff development and built specific recruiting profiles
 - Created a demo playbook to standardize messaging and provide coaching feedback to AE’s leveraging scorecards (Gong). Supervise all sales processes, opportunity stages, and forecasting in Salesforce CRM. 
 - 25% of each day spent meeting with sales team members for face-to-face sales collaboration and 1:1 meetings.
 - Improved team performance through recognition programs and incentives, and established a “coaching first” culture in the sales organization.
 - Built Inbound & Outbound SDR motion, hired SDR leader, supported 7 different product lines – developed qualification process & trained reps, created sales process to ensure consistent inspection and understanding of our sales efforts – developed clear sales path from new lead to closed won to handoff to our implementation and customer management team
 - Worked closely with marketing & customer team to optimize the customer journey and helped manage cross-departmental projects impacting the sales organization.
 - Crafted all new sales training curriculum for new hires and for sales roles beyond entry-level, leveraging ROI, value-based selling call structures, and instituted sales methodology and value-based sales processes (MEDDIC, Gap selling)
 - Archibus & Serraview merger (2019), SpaceIQ merger (May 2020), iOffice merger (August 2021) – owned change management within the MM sales organization

Senior Director of Sales

CallRail

CallRail provides call analytics to data driven marketers so they can improve customer acquisition. Delivering intuitive self-service software to businesses that care about phone calls, CallRail enables smart marketers to know what makes their phone ring. CallRail tracks phone calls from online and offline marketing campaigns (including PPC keywords), provides insight into which campaigns are working best, and records calls for lead qualification and coaching to increase call conversion rates. 

Learn more at www.callrail.com.

Sales Manager

Optomi

"DRIVING TOMORROW’S TECHNOLOGY WITH TODAY’S OPTIMUM TALENT."

Optomi is inspired by: optimum…being the best...the ultimate. We are an IT staffing firm with a unique approach. Optomi has developed fresh philosophies as cutting-edge as the technology we represent. With a revolutionary consultant-focused approach, Optomi is completely dedicated to genuinely serving its consultants, clients and employees. Our substantial financial backing from a combination of industry veterans and a highly respected private equity firm allows us to execute on our vision. By utilizing innovative technologies and developing industry leading recruitment processes, we are able to deploy the best project managers, business analysts and technologists in the ever evolving spaces of mobile technology, network design, cloud and application development…making us a leader in the IT staffing world.

Account Executive

MotionLink

Sales Consultant

Vonage

Leading VoIP service provider focused on delivering premium quality business phone service to growing companies, recognized by Deloitte two years in a row as the fastest growing technology company. 

•	Generate B2B sales using consultative, relationship focused solution selling approach
•	Educate clients on the product and services being offered based on their wants and needs, maintain high knowledge base in an continuously changing industry in order to make customized recommendations to the clients 
•	Hit and/or exceeded quota of $5,000 in new business each month
•	Maintained relationships with existing customers

Senior Account Executive

•	Acquired sales experience through cold calling and warm lead calling
•	Utilized strong communication and customer service skills
•	Consistently won monthly spiff contests
•	Top performer for 7 consecutive months
•	Promoted within 8 months when average promotion period was a year
•	Meet and exceed monthly quotas
•	Generate interest in company by following up in a timely and professional manner with leads, and then qualifying them to the next level 
•	Manage and track activities and progress in salesforce.com automation system 
•	Team lead for Sales Development Reps

Wagner, Johnston & Rosenthal, P.C.

For more than thirty years, this firm has attracted outstanding attorneys dedicated to serving emerging and middle market companies, delivering a full range of expertise and high quality legal counsel.

•	Managing calendars, answering phones, scheduling conference rooms, scanning and copying, greeting customers, proof reading documents, typing memos, administrative filing, research for attorneys

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Steven Manos

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