Growth strategist | Author | Contact Marketer | Founder of the Total Weed Award in collaboration with Nasdaq Entrepreneurial Center | Kicks off 5-30-23

I help B2B sellers to quickly acquire million-dollar accounts, without wasting time on boring solutions that don’t work and make you look and sound like everyone else.

My story:  Years ago, when I wanted to break into creating direct mail for magazine publishers, I launched a “contact campaign” to just two dozen VPs of circulation at the big Manhattan-based publishing houses. Every one of them responded, agreed to meet and became clients, including Time Life, Condé Nast, The Wall Street Journal, Forbes, Harvard Business Review and many more. It was a rapid 100% market penetration from a campaign that cost less than 100 dollars. What I learned was, by focusing on a small number of high value prospects, you can create rapid growth without spending a lot of money.

As a result:  I wrote a bestselling book, How to Get a Meeting with Anyone, which was named one of the top 65 sales books of all time. A new, updated edition releases next year, covering AI’s disruption and enhancement of B2B selling and methods for creating deeply human connections in the new AI era.

What I do:  I help your team use new Contact Marketing and AI tools and processes to identify and prioritize your Top 100 accounts, then create tools and systems to create contact at the highest levels to foster new relationships and close new deals.

Who I help:  Any high-margin B2B company in any industry that is serious about rapid growth NOW.

How I do it:  I use my exclusive MEET™ methodology infused with the latest AI tools to quickly land meetings with scale-changing accounts, resulting in a repeatable process and rapid, sustainable growth.

Imagine this:  Your team becomes expert at breaking through to your most important accounts, using AI, powerful custom contact tools, and and a new, repeatable process. Winning deals becomes second nature and part of your company culture.

Final thought:  We are all just ten major accounts away from a very different life.

Stu Heinecke

Sentry (sentry.io)

Codecov Support Engineer @Sentry

Codecov

Customer Support Engineer

AuditBoard

Responsibilities include:
* Troubleshooting issues using Metabase. 
* Collaboration with Engineering Team to file / respond to bug tickets.
* Serving as a team expert on  on SAML, SCIM, API, and integration issues.
* Providing priority support within agreed-upon SLAs
* Authoring knowledge base articles. 
* Hosting live troubleshooting Zoom calls with customer IT teams as needed
* Adhering to internally-set SLA timeframes
* Working closely with the Implementation Team during customer onboarding to advise on and troubleshoot integrations

Senior Technical Support Specialist

15Five

* Troubleshooting issues using backend (Django), server logs, and error codes
* Documenting and reporting bugs to the Engineering Team via Jira
* assisting on SAML, SCIM, API, and integration issues
* Providing priority support to some of our largest customers within agreed-upon SLAs
* Authoring technical knowledge base articles, both for internal and external use
* Hosting live troubleshooting Zoom calls with customer IT teams as needed
* Adhering to internally-set SLA timeframes
* Working closely with the Implementation Team during customer onboarding to advise on and troubleshoot integrations


* Designing and overseeing our Support's help center SEO metrics.
* Creating strategic team OKRs over multiple quarters. 
* Help in the creation of a chatbot built into our website to help self serve customers.

Technical SaaS Support Specialist

Saucey

•Providing a white glove experience with empathy and gracefulness to all members and customers.
•Solving member issues and concerns through chat, email and phone using best practices,  internal & 
 external documentation and debugging tools. 
•Responding and supporting customers through various social media channels including Instagram, 
 Facebook and Twitter. 
•Work closely with product / engineering to create bug tickets while managing customer 
  expectations.

Courier Support Specialist

Successful and skilled professional with a proven track record working with a technical product at a SaaS organization.

taplio

The Battle

Stu Heinecke

Jesse Welch

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