Susan Stavitzski

Customer-Driven Product Person

Product Leader with experience working in the software industry for start-ups, smb and enterprise companies. Passionate about e-commerce, subscription, marketplace and retention focused products. 

I have a passion for taking manual, bulky processes and turning them into powerful, automated, scalable solutions to empower teams 💪

Message me to talk about a tough customer problem, hosting a customer discovery workshop or to brainstorm a wacky product idea 💡 

Skilled in Product Management, Product Design, User Interviews & Testing, Prototyping, Data Analytics, Product Marketing,  Ecommerce, Self Service, Advertising, Sales, Event Management, Market Research, and Account Management.

Follow me on Medium - https://medium.com/@susan_ski

Senior Product Manager

CarMax is the way car buying should be. Whether in-person or online, creating the best omni channel experience for our customers.

As a Senior Product Manager, I focus on creating the best in-person car selling experience for customers and associates through expanding self-service platforms and improving communication with tailored notifications.

Immigration and Refugee Board of Canada | Commission de l'immigration et du statut de réfugié

Senior UX Designer

UX Designer

Athlon

ZARA SA

Sales Associate

BITLogix (Private) Ltd

- Conducted research & took part in stakeholder interviews to understand client needs and goals

- Worked with various domestic and international clients to design modern, clean, mobile-friendly web applications and dashboards

UI/UX Designer

New York University Shanghai

Research Associate in TEE & User Experience

- Designed and translated UI wireframes and information architecture to responsive code for web

- Led A/B user testing sessions for the experiences created, to ensure an efficient and satisfactory user experience

- Together with project managers, implemented best UX practices for a wide variety of projects from web to 360 immersive video in VR

- Provided workshops to students and staff on prototyping and creating user-friendly experiences

Technology Enhanced Education Fellow (TEE)

NimbleRx

- Conducted UI design research for the Web, iOS, and Android platforms

- Collaboratively designed the user interface for consumer-facing products (iOS app and kiosk), intended for a diverse audience with accessibility concerns

- Led user research through interviews and observation to effectively redesign the user experience for the internally used Patient Advocate Dashboard (Web)

- Improved the visual and interaction design elements for the Patient Advocate Dashboard (Web), enabling a reduction in tester pain points, and an increase in the speed of service offered by employees to customers

UI/UX Design Intern

Mark Industries Pakistan

- Conducted stakeholder interviews to understand requirements for the new website

- Wireframed potential UIs using paper prototyping and sketching

- Transformed the paper prototypes into a live website using HTML, CSS, and JavaScript, followed by reiterating and improving after user feedback

Front-End Web Development Intern

Karkhana

- Helped develop, plan and conduct classes for middle school students, which focused on learning through experimentation, collaboration and playing 

- The classes covered a variety of topics, from constructing electric circuits and understanding resistance, Newton's laws of action and reaction, to percussion and how musical instruments work

Student Educator

Sila Connection

- Designed the logo, banners, brochure, merchandise, and ID tags for the conference

- Helped the team organize and facilitate operations during the conference

Director of Design

NYU Shanghai Model United Nations

- Designed the first ever NYU Shanghai Model UN logo

- Created marketing material such as posters and banners for print and social media

Website: http://nyushmunc.com/

Director of Graphic Design

A UI/UX designer with an interest in emerging technologies, solving problems and creating user-centered products.

taplio

The Battle

Susan Stavitzski

Zeerak Fayiz

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