Syya Yasotornrat

Brilliant Beam Media

Founder

Gnaw On This...Business Bytes Podcast

Gnaw On This...Business Bytes with Ben & Syya

If there is one thing that we have learned about business and life, IT’S THAT PEOPLE ARE THE X FACTOR
They constantly surprise us, both in amazing ways . . .
And . . . NOT SO MUCH
We’re Ben and Syya!

Welcome to GNAW ON THIS . . . BUSINESS BYTES
This show is about the real-life things we ALL deal with EVERY DAY and HOW they relate to business
And HOW to make some sense out of our daily chaos.

WELCOME to the show!

Co-Host 

Lena's Foundation

Board Member in support of Lena's Foundation. Lena's Foundation provides donations of essential, healthy food to survivors of domestic abuse, natural disasters, mental health crises, and other critical life-changing circumstances. Food is a foundation upon which community can connect and heal. By providing essential needs (food, water, love), we hope to expedite the recovery and growth of survivors.

Board Member

Walking Tall Movement

Board Member to amplify the Walking Tall Movement

Global Leaders Organization (GLO)

Dallas Chapter, Co-Chair

Innovation Media Enterprises, LLC

Innovation Media Enterprises is a podcast creative agency focused on the rapidly dynamic world of technology and business affecting our world today. We're consulting corporate and startup businesses to develop digital and podcast strategies to grow branding and retain longer outbound customer engagement. We are also focused on building a community so corporations, start ups and individual innovators can connect to create, collaborate, and inspire for the next big thing. The Innovation Calling podcast showcases our clients as well as other movers and shakers who leverage technology for our next generation society.

Co-Founder, Innovation Media Enterprises

The MIC is Listening!

Podcast Host

The CISO Diaries Podcast

The CISO Diaries is shining a light on the industry’s thought leaders, CISOs and trailblazers. This podcast is for everyone, including leaders and those aspiring to leadership in security through the brave willing to candidly share their personal side – for us to get to know them apart from their jobs and understand their passions. Join us and have fun getting to know our CISOs.

Co-Host

Hewlett Packard Enterprise

Enterprise Business Sales

Network Specialist

SonicWALL, Inc.

Territory Account Manager

Everyone has a story to tell. Leave that unique legacy, build a community, grow brand awareness and maximize your reach with relevant digital content! Make your social media messaging MATTER to your clients, prospects and audience!

I've taken 20+ years of corporate sales, hospitality and recruiting experience and parlayed that into growing business and marketing objectives Strategically, Simply and Brilliantly.

CBRE

• Assisted with floor/workspace reset and, on average managing 15 meeting/event per month.
• Oversee moves, add and changes to work floors/executive rooms in alignment with Global Real Estate Workplace standards. 
• Assisted space management team and Senior Executives from Global Real Estate on biweekly basis via data collection and trend modelling. 
• Handled parking passes for colleagues, conducted facility inspections and fostered external vendor relations. 
• Executed 2 Process Improvement initiatives within the team under a year. 
• Facilitated Host team cohesion with Technologies and Engineering team, opened approximately 10 work orders per month via IBM Tririga. 
• Worked closely with Facilities, Building Management, Restaurant Associates and Engineering team on daily basis for enhancing colleague and Business Unit experience.

Workplace Experience Coordinator | American Express

Munich Re

• Managed termination process (set deadlines for asset retrieval, documentation, extensive communication) while liaising with IT department.
• Managed, tracked, and took appropriate action to ensure a smooth on-boarding experience for new hires. 
• Tested meeting rooms technology regularly for seamless user experience. 
• Focused on possibilities of automation and digitization.

Workplace Experience Coordinator

Sienna Senior Living

As a team member, I deliver professional customer service, leadership and supervision to improve residents living experience. I regularly collaborate with staff members, associates and residents to perform administrative duties using online applications, troubleshoot life alert systems, organize and coordinate event calendars and scheduling and oversee mail management needs. 

• Maintained 100+ data entry items (employee, healthcare professional, vendor, and visitor) every day with 100% accuracy.
• Championed improving patient’s cognitive abilities through initiating engaging conversations and topic debates.

Administrative Coordinator

NK Entertainments Inc

As an Administrative Assistant, I supervised office and administrative operations such as fiscal budgeting, vendor contracts, relocation and ordering equipment, supplies and forms. I collaborated with management to ensure proper leadership and customer service was being properly delivered. 

• Achieved a 10% increase in customer satisfaction and $5K monthly increase in sales through the implementation of process improvements in warehouse operations.
• Implemented procedural changes and updated policies which yielded continuous improvements.

Administrative Assistant

Holiday Inn Express

As a Front Desk Agent, I delivered professional customer service to guests and visitors through reception desk monitoring, informed guests of hotel features and amenities, thoroughly documented guest's requests, complaints and concerns and provided customized resolutions through designated department associates. 

• Increased overall customer satisfaction by 100% through rigorous site inspections of resident's suites.
• Increased drive rate by 15% through up-selling room brands by analyzing customer’s previous trends and, preferences.

Customer Service Representative, Front Desk

Attinkara Electronics - India

I oversaw day-to-day business operations, client relationships, outside vendor relations and product inventory control. I regularly collaborated with clients to arrange event sales for corporate and private accounts. My accomplishments in this supervisory position are:

• Increased customer traffic 20% through experimental and unique sales techniques. 
• Exceeded overall sales by 40% and expanded business operations to a new territory.

Retail Supervisor

I started  off as a salesman in Asia, and then promoted as a supervisor. I stumbled upon operations while we were short staffed. That was my beginning of becoming an enthusiast in operations and management. I grew immense interest in process improvement, consumer behaviour, business models/trends and, championed administration. 

My proven business analysis and operations acuity through strategic planning has helped to optimize company value, maximize cash flow, and minimize expenses. I’m an approachable and collaborative leader with an impressive record of managing teams and, training cross-functional teams delivering exceptional results. I have established background in leading changes and optimizing business operations that produced dynamic outcomes. 

𝐈 𝐥𝐨𝐯𝐞 𝐭𝐨 rethink business processes continuously to innovate, brainstorm ideas, achieve commercial success and, making the company distinct in the industry 💰

𝐒𝐨𝐦𝐞 𝐨𝐟 𝐦𝐲 𝐫𝐞𝐜𝐞𝐧𝐭 𝐚𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬: 
► I orchestrated market research, crafted and launched a unique idea that increased customer purchasing power and, customer traffic by 20% annually. Once implemented, we hired 3 additional staff to keep up with the consumer’s demand. 

► After identifying suboptimal business procedures, I launched process improvement ideas by creating policies meticulously. This resulted in improving corporate customer retention by 60% and, reducing alternative supplier expenses 10% annually.   
 
✔️ 𝐊𝐞𝐲 𝐬𝐤𝐢𝐥𝐥𝐬
1. Leadership & Communications 
2. Executive Management 
3. Business Operations
4. Strategic Planning 
5. Process Improvement  
6. Team Management & Staff Development
7. Project Management 
8. Customer Service & Success 
9. Stakeholder Relationship Management

I am always eager to meet and connect with like-minded professionals. Message me on LinkedIn. 

taplio

The Battle

Syya Yasotornrat

Varun Prasad

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