Teresa Torres

World Pulse

Board Member

Product Talk

I help digital product teams adopt continuous product discovery practices including a regular cadence of customer interviews, rapid prototyping, and assumption testing. I emphasize strong critical thinking practices to ensure there is a strong connection between what the teams are learning in their research activities with the product decisions that they are making. 

Recent clients include: Allstate, CarMax, CapitalOne, Snagajob, Spotify, among others.

Product Discovery Coach

Master of Science in Learning & Organizational Change at Northwestern University

Instructor, Designing Solutions for Organizational Effectiveness

Executive Learning & Organizational Change Program at Northwestern University

Instructor, Co-Creating Change

Kindling

Advisor

AfterCollege

- Relaunched www.aftercollege.com to move away from traditional search and toward career exploration and discovery to better meet college students needs. 
- Repositioned employer products away from transactional job listing-based recruiting and toward on-campus relationship-building recruiting.
- Grew engaged users by 65% month over month and reduced audience churn by 3x.
- Redesigned product email strategy tripling MAU in first quarter.
- Introduced user-centered, hypothesis-driven product development practices.
- Launched content marketing strategy targeting college students (blog.aftercollege.com) and employers (employers.aftercollege.com).

Vice President, Products

Affinity Circles

Affinity Circles was acquired by Mingle LLC. 

Affinity Circles operates exclusive social networks for over 150 university alumni associations, professional organizations and honor societies, connecting 18 million members.

President & CEO

- Led an operational turnaround by focusing on core products, implementing new sales and account management processes, growing a key channel partner relationship and reducing operating expenses. 
- Extended operating runway from months to sustained profitability.

Vice President, Operations

- Drove product vision, strategy and execution for 2 revenue-generating product lines, including a social networking platform used by Stanford, Johns Hopkins, Purdue and 150+ other organizations and a corporate recruiting solution used by Google, Merrill Lynch, UBS and dozens of other Fortune 500 clients.
- Drove product discovery through client interviews, user research, usability studies and traffic analysis. 
- Managed a 4-person team of product managers and an interaction designer.

Senior Director, Product Management & User Experience Design

Become, Inc.

Become.com provides shoppers with product research and price comparison.

- Led design on core product from site launch to 3.5 million monthly unique visitors.
- Drove product discovery through user research, usability studies and site traffic analysis.
- Led design and development of key-performing features from concept to launch: “Suggest as You Type” Search Suggestions, “My Favorites” shopping cart, innovative shop filters including Find by Color and community-based shopping lists.

Product Manager / UI Designer

HighWire Press

HighWire Press, a division of the Stanford University Libraries, is the online publisher for over 1400 journals, books, reference works and other scholarly publications.

- Lead interaction designer for several Knowledge Environments (i.e. research collaboration communities) for the American Association for the Advancement of Science (AAAS), Oxford University Press and the International Bone and Mineral Society.
- Managed client design projects from concept to launch.
- Drove the design and implementation of several core features that became part of the Knowledge Environment platform including a suite of personalization services (i.e. saved searches, research folders, etc) and an innovative virtual journal that pooled topical articles from multiple publications.
- Implemented a robust template system that allowed diverse Knowledge Environments to maximize shared code while accommodating customizations.

Interaction Designer

As a product discovery coach, I help product teams make better decisions about what to build. I teach them how to:
- Identify clear business outcomes 
- Uncover unmet customer needs, pain points, and desires
- Discover the right solutions that deliver both business value and customer value

My book Continuous Discovery Habits has sold over 100,000 copies, we've taught over 15,000 students from 102 countries through the Product Talk Academy, and reach 100,000s of product people through our free blog posts and social media content.

If you aren't satisfied with how your teams decide what to build, get in touch.

I help digital product teams adopt continuous product discovery practices including a regular cadence of customer interviews, rapid prototyping, and assumption testing. I emphasize strong critical thinking practices to ensure there is a strong connection between what the teams are learning in their research activities with the product decisions that they are making. 

Recent clients include: Allstate, CarMax, CapitalOne, Snagajob, Spotify, among others. 

SAP LeanIX

Senior Product Manager

Orbus Software

Product Manager

FocalAgent

Product Owner

Oracle

-	Closely work with stakeholders to understand business needs and identify potential solutions
-	Closely work with scrum teams to ensure projects are delivered on time and at standard quality
-	Responsible for product road map creation/execution 
-	Create/maintain product backlog and decide priorities for scrum teams
-	Create user stories and act as a liaison between scrum teams and business stakeholders 
-	Write business documentation to support product releases

Software Development Product Owner

Optymyze

Optymyze provides enterprise cloud applications for improving sales and channel performance. The Optymyze platform includes incentive compensation and sales performance management applications for executing sales and channel strategies; driving desired selling behaviors; enabling people to produce better results; and using business intelligence to analyze and improve performance.
Responsibilities:
- Participate in discovery sessions with global clients;
- Review and implement client's compensation plans;
- Communicate effectively with global clients via email, conference calls or on-site meeting;
- Document requirements and transform them into technical solutions; 
- Create reports, dashboards and various analysis using multiple software tools;
- Closely work with the client to understand the business needs and future pipeline; 
- Establish priorities with the client and coordinate the internal team to meet short and long term goals;
- Plan out weekly activities, monitor progress and decide course of action for internal team;
- Provide training to the sales force teams on how to use the portal interface;
- Work with the company's on boarding team to provide training and guidance to new hires.
- Develop mentoring plans through  mentor ship program and couch entry level employees

Professional Services Consultant

Responsibilities :
- Document and integrate clients' compensation plans;
- Develop processes to validate that configuration meets requirements;
- Work on implementing changes in compensation plans; 
- Proactively create reports to help the client make sustained decisions;
- Create documentation for changes in the compensation plans and validate it with the client; 
- Create processes to facilitate users' access on the portal view;
- Provide training to the clients' team of analysts on how to use the portal interface.

Associate Business Analyst

Ipsos Interactive Services

Responsibilities:
- Manage a portfolio of international accounts through online market research projects (quantitative research projects);
- Manage several projects and teams at the same time, as well as interact with all the other departments;
- Budget analysis at the end of each project and reporting in specific financial tools;
- Monitor project life cycle and and build close relationships with clients;
- Deliver project reports to both internal and international clients;
- Work with databases in excel and spss formats;
- Offer final project indicators to international clients and recommendations for future projects.

Involved in the Project Managers' Exchange Program between Aug-Dec 2012, implying:
- Working from the UK offices;
- Offering support to the UK market research teams;
- Working on developing and strengthening client relationships;
- Closely working with Research Executives; 
- Delivering presentations in front of more than 10 persons groups;

Project Manager

ADVICE Students

Responsibilities:
- Knowing very well the projects' portfolio and present it to potential partners for financial support and long term collaborations.

Sales Executive

Senior Product Manager @ LeanIX |Discovery, Strategy, Business Transformation

Passionate about products and keen to understand how they can make people's lives better. 
Analytical thinker, able to translate strategic vision into tactical solutions and an advocate for effective communication. 

taplio

The Battle

Teresa Torres

Claudia-Elena Funie

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