ClearThink Marketing

A growth marketing firm helping architecture, engineering, and construction companies drive growth with your tailored blended search strategies

Founder & CEO

Deloitte

Risk & Financial Advisory Consultant

Risk & Financial Advisory Analyst

Phi Beta Sigma Fraternity, Inc.

Director of Bigger Better Business, Pi Alpha Chapter

Risk and Financial Advisory Intern

Collegiate Entrepreneurs’ Organization

responsible for preparing, or facilitating the preparation of an annual budget, as well as regularly monitoring and comparing the actual revenues and expenses incurred against such budget.   
•	 Act as a Financial Liaison by translate financial concepts and information for board members who do not have financial backgrounds or financial experience

Director of Finance

Delta Sigma Pi

•	Manage the receipt and expenditure, upon duly authorized orders, of all monies of the chapter.
•	Oversee the preparation of an annual chapter budget; monitor revenue and expenses in relation to the budget; and promptly report any variances to the chapter.
•	Record keeping of an accurate account of the receipts and expenditures of the chapter in a standardized accounting system which must be open at all reasonable times for inspection and examination.

Finance chair 

State Farm ®

•	Offered and verified customers Auto and Home Insurance Policies. Helped customers set up banking information and facilitate bookkeeping for the agency.	
•	 Closed off 5 Auto policies by interviewing prospective clients to learn about their financial needs and to discuss any existing coverage.
•	 Helped close off 2 Home policies by processing their applications, payments, and evaluating financial records in moments of transition
•	 Setup 5 CD accounts through several warms leads by helping customers plan for their financial future.

Summer Intern

Chick-fil-A-Franchise

•	 Facilitated back of the house and provided excellent customer service. Managed customer orders and maintained cleaned and sanitary work environment.	05/16 – 07/16
•	 Employee of the Month in June after training 3 prep-cooks and achieved significant improvements in their productivity 
•	 Calculated monetary exchange and helped clean restaurant and work areas
•	 Executed daily operations of all stations on line. Instrumental in instituting time saving procedures.

Line Cook

Terry Robinson

MerchantE

Senior Activation Analyst

- Onboarding and auditing new merchant accounts
- Terminal Programming for Verifone, Ingenico,Pax, Swipe Simple and Equinox.
- Building and sending Vars for Netsuite, NMI, UsaEPay, Shopify, TSYS.
- Deploying equipment to merchants
- Updating merchant account information including addresses, phone numbers, contact name, DBA, and pricing. 
- Assisted with project to automate merchant onboarding. 
- Keying Sales deals into Salesforce.
- Validating system changes on Business Platform related to Operations

Account Setup Analyst

The Home Depot

•	Managing major appliance and general merchandise orders.
•	Engaging sales with products, services and protection plans.
•	Resolving customer’s order issues complaints with products and services in.
•	Utilizing Salesforces for data entry and CRM. Able to analyze statistics of customers.

Customer Service Representative

Safe Management Group Inc.

-Ensuring Safety at the Mercedes Benz Stadium entrances including patting down and searching fans and staff.
-Monitoring designated areas with a team. 
-Guiding fans to locations of amenities

Safety Security

eBay

•	Providing customer service to both buyers and sellers.
•	Marketed 5 subscriptions for seller accounts to suit their e-store.
•	Assisted customers with navigating the site, listing items to sell and organizing their e-store.
•	Troubleshooting site issues and resolving bugs

TXU Energy

•	Provided outstanding customer service to clients while offering renewals, new plans and products. 
•	Assisted 300 customers via phone with paying their electric bill.
•	Created payments plans and offered extensions for 200 at-risk customers with large balances.
•	Provided high quality relief options to 100 customers who were affected by extenuating circumstances.

taplio

The Battle

Terry Robinson

Immanuel T.

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