ClearThink Marketing

A growth marketing firm helping architecture, engineering, and construction companies drive growth with your tailored blended search strategies

Founder & CEO

Deloitte

Risk & Financial Advisory Consultant

Risk & Financial Advisory Analyst

Phi Beta Sigma Fraternity, Inc.

Director of Bigger Better Business, Pi Alpha Chapter

Risk and Financial Advisory Intern

Collegiate Entrepreneurs’ Organization

responsible for preparing, or facilitating the preparation of an annual budget, as well as regularly monitoring and comparing the actual revenues and expenses incurred against such budget.   
•	 Act as a Financial Liaison by translate financial concepts and information for board members who do not have financial backgrounds or financial experience

Director of Finance

Delta Sigma Pi

•	Manage the receipt and expenditure, upon duly authorized orders, of all monies of the chapter.
•	Oversee the preparation of an annual chapter budget; monitor revenue and expenses in relation to the budget; and promptly report any variances to the chapter.
•	Record keeping of an accurate account of the receipts and expenditures of the chapter in a standardized accounting system which must be open at all reasonable times for inspection and examination.

Finance chair 

State Farm ®

•	Offered and verified customers Auto and Home Insurance Policies. Helped customers set up banking information and facilitate bookkeeping for the agency.	
•	 Closed off 5 Auto policies by interviewing prospective clients to learn about their financial needs and to discuss any existing coverage.
•	 Helped close off 2 Home policies by processing their applications, payments, and evaluating financial records in moments of transition
•	 Setup 5 CD accounts through several warms leads by helping customers plan for their financial future.

Summer Intern

Chick-fil-A-Franchise

•	 Facilitated back of the house and provided excellent customer service. Managed customer orders and maintained cleaned and sanitary work environment.	05/16 – 07/16
•	 Employee of the Month in June after training 3 prep-cooks and achieved significant improvements in their productivity 
•	 Calculated monetary exchange and helped clean restaurant and work areas
•	 Executed daily operations of all stations on line. Instrumental in instituting time saving procedures.

Line Cook

Terry Robinson

Veeam Software

- Developed and maintained relationships with C-level executives and IT directors to ensure strong client satisfaction and improved retention rate by 15%.
- Consistently exceeded monthly quota by 130% each quarter.
- Prospected, developed, and built sales pipelines by engaging new leads via cold calling, discovery calls, and email outreach.
- Collaborated internally with SE and Account Executives to provide PoC and demos for prospective customers.
- Deep understanding of technical infrastructure such as Cloud backup, NAS, Hypervisors, Virtual machines, host/ servers, Agent, etc.
- Provided continuous and frequent after-sales support to customers to enhance long-term customer relationships.
- Managed a 50 - 70 new prospects weekly.
- Leveraged Salesforce and Zoom info to manage and qualify new leads/prospects.
Utilized Zoom info to accurately contact end users and qualify 77% more leads.

Software Sales Representative

Kennesaw State University

- Collaborated with third-level support, internal resources, and external vendors to promptly resolve all referred incidents.
- Minimized network downtime by implementing, maintaining, and supporting business system recovery plans.
- Received and logged incoming ticket requests via phone calls, and emails.
- Provided 1st and 2nd-level solutions to technical problems over the phone to minimize production time.
- Updated customers regularly on the status of their tickets in accordance with the Service Level Agreements.

IT Support Analyst 

Embassy of Shanghai

- Acted as initial outreach, answered questions relating to our visa process, and provided additional resources when needed.
- Helped Consultants proofread key documentation to ensure preciseness and legal compliance.
- Managed the timely attainment of all documents and completion, in order to start the Visa interview process.
- Briefed and set up interviews on behalf of the senior Consultants.

Visa Consultant Intern

I am a Software Sales Representative at Veeam Software, a global leader in cloud data management and backup solutions. I have a Bachelor of Engineering in Information Technology from Kennesaw State University, and I am passionate about delivering value and satisfaction to my customers. My core competencies include customer relationship management, customer-centric selling, and inside sales.

In my current role, I develop and maintain relationships with C-level executives and IT directors, and consistently exceeded my monthly quota by 130% each quarter. I also prospect, develop, and build sales pipelines by engaging new leads via cold calling, discovery calls, and email outreach. I collaborate internally with SE and Account Executives to provide PoC and demos for prospective customers. I have a deep understanding of technical infrastructure such as cloud backup, NAS, hypervisors, virtual machines, hosts/servers, agents, etc. I provide frequent and continuous after-sales support to customers to enhance long-term customer relationships. I am motivated by the challenge and opportunity of working in a fast-paced and dynamic environment, and I bring diverse perspectives and experiences to the team.

taplio

The Battle

Terry Robinson

Miguel M.

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