Content Creator

The I world

I am a dedicated lifelong learner with an unwavering commitment to personal growth and self-improvement. I wear multiple hats as an athlete, explorer, writer, and creator. Most of my time is dedicated to self-experimentation, where I constantly push the boundaries of my mental and physical capabilities. Additionally, I maintain a persistent focus on expanding my knowledge in various domains, including neuroscience, fitness, nutrition, and the science of learning.

The I World

Camascope (formerly named VCare Systems)

Business Process Design: Architected efficient business processes, aligning with both short-term objectives and long-term strategic goals.

Contract Management & Negotiation: Skillfully managed and negotiated contracts with both small and large clients, generating new leads and relationships, and contributing to sustainable growth.

Customer Relationship Management (CRM): Successfully implemented a new CRM system, enhancing customer interactions and increasing satisfaction.

Technical Expertise in SQL, C#, Python: Utilised programming languages to design innovative prescription processing software, as well as market analysis.

Sales Processes: Directed robust sales processes, capturing opportunities in the healthcare sector and expanding the client base.

Strategic Leadership: Exhibited strategic leadership, guiding the direction of the pharmacy product and partnerships, and driving innovation.

Data Analysis and Management: Leveraged data analysis and management to create actionable insights, underpinning informed decision-making and process enhancements.

Product Development: Led the development of cutting-edge products, aligning with industry needs and client expectations, cementing a reputation for innovation.

Partner Relationship Management: Cultivated strong partner relationships, enhancing collaboration and mutual success.

Pharmacy Practice: Demonstrated expertise in modern pharmacy practice, leading the way in best practices and providing domain expertise.

Client Support Processes: Improved support processes, resulting in a significant increase in client satisfaction, reinforcing a commitment to excellence in service.

Head of Pharmacy Product and Partnerships and Clinical Safety Officer

Training Tracked

System Development: Orchestrated the creation of a Learning Management System tailored for various healthcare sectors.

Sales Leadership: Led dynamic sales efforts into both multiples and independent pharmacies as well as other care sectors.

Strategic Planning: Formulated and executed forward-thinking business strategies, positioning us for sustainable growth within a competitive market.

Data Analysis: Leveraged advanced data analytics to uncover insights and trends, driving decision-making and continually refining business operations and customer offerings.

Chief Operations Officer

Sygnum Pharma

Consulting Expertise: Offered vital consulting advice on the export of medicines and supplements, positioning us as a go-to expert in international trade.

Deal Brokering: Successfully brokered and negotiated deals with various international partners, enhancing business opportunities and expanding market reach.

Regulatory Compliance: Managed applications for licenses with different government bodies on behalf of clients, achieving a 100% success rate, and ensuring full compliance with export regulations.

Strategic Partnerships: Fostered strong relationships with regulatory agencies and industry partners, facilitating smooth transactions and compliance with international laws.

Client Engagement: Provided tailored solutions to clients, understanding unique needs and challenges, leading to high client satisfaction and retention rates.

Clinical Lead

LivingCare Pharmacy

Product Development: Spearheaded the creation of a custom CRM product tailored for use in a pharmacy chain, overseeing multiple elements from concept to implementation.

Stakeholder Engagement: Acted as the key liaison with various stakeholders, including developers, vendors, and internal teams, ensuring alignment with business goals.

Requirement Analysis: Led the creation of detailed requirements, translating business needs into actionable development plans.

Quality Assurance: Conducted rigorous testing of the CRM system, ensuring its functionality met the desired specifications and industry standards.

Pharmacist Support: Simultaneously assisted in pharmacist duties across branches, demonstrating a commitment to both strategic innovation and core operational responsibilities.

Product Manager

Pharmacy-Xpress

Strategic Leadership: Oversaw overall strategy and operations, driving profitability and achieving a considerable increase in item count.

Business Analysis: Conducted comprehensive analysis of profitable and non-profitable business aspects, implementing changes that boosted overall margins.

Technology Integration: Leveraged cutting-edge technology to streamline processes, resulting in an improvement in customer satisfaction and enhanced auditability.

SOP Enhancement: Revamped Standard Operating Procedures (SOPs), achieving a considerable enhancement in quality and consistency.

Compliance Management: Upheld rigorous compliance standards, ensuring alignment with regulatory requirements and industry best practices, contributing to a trusted and reputable brand.

M.D. and Superintendent Pharmacist

Lloyd's Pharmacy

Team Leadership: Directed and motivated teams across multiple branches, fostering a culture of continuous improvement and collaboration.

Performance Enhancement: Beat key performance indicators (KPIs) through innovative strategies, ensuring consistent growth and efficiency.

Staff Development: Spearheaded upskilling initiatives, training staff members, enhancing competencies in clinical care and customer service.

Operational Excellence: Streamlined processes and implemented best practices, resulting in a reduction in operational costs.

Clinical Expertise: Ensured adherence to clinical guidelines and regulations, elevating the standard of care.

Pharmacist Manager

An accomplished pharmacist with a decade's worth of industry experience, adept at leveraging technology to deliver innovative healthcare solutions. Passionate about healthtech and with a keen eye for identifying unique opportunities in the start-up ecosystem. Currently holding a distinguished dual role as Head of Pharmacy Product and Partnerships, and Clinical Safety Officer.

Expertise spans not only the realm of pharmaceutical practices, but also extends to a command of Python and SQL. This unique blend of technical aptitude allows for the creation and implementation of robust, data-driven healthcare strategies and solutions.

Membership in the Royal Pharmaceutical Society underscores commitment to the highest professional standards, and a lifelong dedication to learning and improvement. Exceptional soft skills and technical proficiency form the foundation for delivering exceptional results, creating strategic partnerships and building businesses. A truly dynamic professional offering a unique blend of pharmaceutical experience and technological prowess.

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The Battle

The I World

Mandeep Khaira

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