Watt Utilities

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End-to-End Account Management

We manage every aspect of your energy portfolio, so you don’t have to. From setup and
renewals to portfolio transfers, negotiations, and dispute resolution, you’ll have direct
access to a dedicated Energy Manager, no call centres, no hassle.

Expertise You Can Trust

Gain access to an extensive network of energy specialists and suppliers. Whether you’re
navigating complex energy challenges or looking for tailored advice, our expert partners
connect you with the right solutions fast.

Unique Technology That Works for You

Our proprietary Watt’s Mine portal, developed in-house, puts the power of data in your
hands.  It offers AI-driven bill validation to identify and flag overcharges, along with a suite
of tools designed to simplify and optimise your energy management.

Committed to a Cleaner Future

We’re passionate about sustainability, supporting businesses in transitioning to smarter,
cleaner energy through responsible procurement, renewable solutions, and partnerships
prioritising environmental and operational performance.

Proven Results at Scale

With over 11,000 commercial sites under management, our strategies are shaped by real
world outcomes. We deliver procurement solutions backed by performance data and a
track record of success across diverse industries.

Director

Titan Vine

Our most popular service 

- Digital marketing with a special focus on content production & distribution

Or most unique service

- You are an executive with an idea burning a hole in your head but ...

- You can't quit your job because you big financial commitments (mortgage / kids in a top school)

- We will build a rapid product prototype and launch it

- Be honest, this is the only way your dream will ever become reality

Contact Us Now

Mondo Ventures

Mondo Ventures has 2 parts: 

1. A Services Business has built over 450 digital products and had the first release live in production, at Web-scale, co-created with customers in under 20 days.

2. A Venture Studio: We partner with business owners like you. You have done the hard-yards & created a big opportunity. We bring investment, expertise & energy to help you make your vision for your business a reality. 

We took our last firm from idea to IPO in 5 years. Now we’d like to help you.

Founder (Sold - Nov 2023) 

IAG is Australian & New Zealand’s largest insurer. It is a $15Bn business

I was Head of Product for the Innovation group.

We set up:

1. the Firemark Innovation Lab
2. an Accelerator Program within the Lab
3. IAG Ventures, a strategic Corporate Venture Capital (CVC)

I filled several roles during my time at IAG:

- Establishing the Firemark Innovation Labs 

- Establishing a $50m/yr Accelerator Program

- Building the Design Of Experiments (DOE) capability

- Writing the innovation strategy for the $2Bn B2B Division

- Defining the company’s Product Strategy for “Mobility”, “Shelter” and “Work” (adjacencies to home, vehicle and business insurance)

- Developing to the Group’s AI Strategy and Roadmap

- Coaching venture teams in growth marketing

- Leading teams that created 2 ventures that are expected to to do 9-figures in revenue

Head of Product

3wks

(3wks was acquired by ASX:TGO in March 2018)

I work with the senior executive of 3wks to help shape marketing strategy, product strategy & form commercial partnerships.

Board Member - Business growth, marketing & innovation (acquired by ASX:TGO - Mar 2018) 

Working with awesome innovative minds to disrupt outdated enterprise practices and to help $1Bn+ businesses get to value faster.

My teams delivered 2 projects: An e-commerce solution for a new medical technology product & a cloud backed native app used to control a first-of-its-kind fibre optic testing instrument.

Head of Commercial &  Innovation (acquired by ASX:TGO - Mar 2018) 

News Corp Australia

My role was commercial & technical development of a Membership & E-Commerce business. 

𝗞𝗲𝘆 𝗼𝘂𝘁𝗰𝗼𝗺𝗲: 𝗕𝘂𝗶𝗹𝘁 𝗮 𝗺𝗲𝗺𝗯𝗲𝗿𝘀𝗵𝗶𝗽 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘁𝗵𝗮𝘁 𝗻𝗼𝘄 𝗴𝗲𝗻𝗲𝗿𝗮𝘁𝗲𝘀 <$𝟭𝟱𝟬𝗠+/𝘆𝗿

News Corp is one of the World’s largest media businesses. It is an extremely diverse federation of businesses with major newspapers, 100s of magazine brands, broadcast interests and major classified assets in RealEstate, Cars & Careers.

I was hired to lead Strategy & Delivery for the Membership Commerce Division. My role was to steward the Product Roadmap for a program of work in the order of $100M.

Major Projects

- Business case & architecture for replacement of the Membership CRM

- Procurement for the whole of enterprise identity management platform

- Establishment of the group’s innovation capability, News Foundry

- Commercial and technical architecture for the paywall product

- The paywall product is served to 20m people in Australia. It has 1m paid Members & turns over $150M+/yr

Program Director - Commercial & Digital Technology - Membership & E-Commerce

Needy Children and Orphans Foundation

Whilst travelling in Mwendo, Uganda, the "Mwendo Needy Children and Orphans Project" [MNCOP] was found to be recieving no support from any agency [government or philanthropic]. 

I founded the Needy Children and Orphans Foundation [NCOF] with intent to provide support to the 100 orphans and 400 needy children in need nutrition, clothing, shelter and education. 

NCOF is being registered as a legal entity [expected completion end Mar 08] and will first provide a web presence and e-donation facility to MNCOP.

The nominated board lead by myself is now working to establish the NCOF organisational, operating models and core values. Activities in progress include stakeholder analysis, market analysis and major organisational liaison.

Strategic policy currently under consideration includes investment, sustainability, fund raising, volunteer engagement, marketing, PR, communication, community engagement, benefit distribution, anti-corruption and institutional lobbying.

Founder / Principal

SMS Management & Technology

Projects:

Transport Management Centre (TMC)

The client was asking for a strategy to renew legacy core systems technology in order to eliminate technology support risks. The business was in a highly fluid state and had recently taken on significant additional responsibility. The ICT strategy and business architecture work allowed the client to make evidence based investment decisions and to establish a clear and shared understanding of the scope of the projects, the benefits that it will deliver and identify additional benefits that were expected but that needed to be programmed into other projects within the strategic project portfolio.

(Core Systems Strategy – Business Architecture)	
	
Australian Securities and Investments Commission (ASIC) 

In a high-tempo environment the IT Operations Director needed support in developing business cases to guide investment decisions within a broad set of strategic ICT programs. The programs ranged from immediate problem solving to strategic transformation & innovation initiatives.
	
Roads and Traffic Authority 

Program Manager for a strategic information management program. This program included a data warehouse project for a major government department. This initiative includes 2 technology transformation work streams: a data warehouse component using IBMs Infosphere suite of technologies with Cognos reporting and a GIS web service development initiative involving data format translations and identity enrichment between coordinate, linear reference and geocoded spatial information.
	
Choice (Consumer advocate)

Principal Enterprise Architect for a major digital business transformation program. A business based on subscription and membership needed to move an online, transactional business model and to use cloud technologies. My role was to shape out the overall business and enterprise architectures and to propose a way to innovate in customer life-cycle management and digital marketing.

Principal - Business Transformation & Enterprise Architecture (Acquired by ASG Group 2017) 

Queensland Government Chief Information Office

𝗞𝗲𝘆 𝗼𝘂𝘁𝗰𝗼𝗺𝗲: 𝗦𝗮𝘃𝗶𝗻𝗴𝘀 𝗼𝗳 𝗼𝘃𝗲𝗿 $𝟭𝟱𝟬𝗠 / 𝘆𝗿

Developed the Queensland Government Enterprise Architecture (QGEA) Framework, a pioneering approach to managing the $5.5Bn ICT asset portfolio of the Queensland Government.

Provided expert advice and mentoring to over 20 government departments and their senior executive on using the QGEA and our evidence-based planning methods for strategic ICT planning and developing EA capability maturity. This provided comprehensive guidance for cost reduction, strategic transformation and digital innovation programs across the sector and is estimated to have saved more than $150M.

Led the planning to integrate information architecture across the sector. The government did not have a good handle of its portfolio of information assets or how to integrate them and I was asked to coordinate the information architecture managers from across the sector to develop a strategy that would enable the government’s Right To Information reforms (like GIPPA in NSW). 

Represented the Queensland Government, The Department of Premier & Cabinet and the Treasury on all COAG programs with a technology & innovation component.

Manager, Strategic Policy and Enterprise Architecture 

Working in the Program Management Office, primarily focussed on development of portfolio, program and project management accross agency. Focus is on ICT governance but recently begun to include major scientific, construction, infrastructure and business programs &amp; projects. 

Also lead the implementation of Enterprise Architecture for the business.

Manage $75M application portfolio for NRW and oversee the project assurance activities for NRW. Provide advice and review for key projects, documentation, technical plans and project governance. Currently working on the development of a project assurance framwework and developing a complementary software QA framework to guide, streamline and integrate software intensive projects.

Leading establishment of an Enterprise Architecture at NRW as De facto Enterprise Architect. This integrates with whole-of-government ICT strategy while contextualised for the special nature of NRW which leads QLD's spatial community and so has a huge usage of GIS systems and so a v. challenging need for quality metadata regimes.

Principal - ICT Planning & Enterprise Architecture Program

University of New South Wales

Graduated the Masters Science [Information Technology] with Distinction

Postgraduate [Masters]

Tech moves fast. Follow me to keep up.

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Our Business Principles:

Compassion and Care: For each other and for our customers. 

Collaborate and Partner: Be helpful, share generously, think win-win.

Clear Purpose, Clear Mission: One team. One Focus.

Adapt: Success in a dynamic market comes from adaptation.

Empowerment & Autonomy: Own your work, make decisions, feel trusted.

Operational Discipline: Keep it simple, deliver reliably, scale smart.

Data Driven: Use data to guide decisions.

Mastery and Progress: Get better every day, be proud of your growth.

Psychological Safety: Speak up, take risks, trust each other.

Fun and Energy: Bring your spark, have some fun, enjoy the ride.

Continuous Learning: Keep improving, stay curious, grow skills and systems. Celebrate wins.

Communication: Be humble, honest, kind, clear and brief.

Ethics and Integrity: Do the right thing. Always. Avoid gossip.

Accountable & Dependable: Deliver what you promised, every time. If you don’t get it right, own it.
 
𝗠𝘆 𝗟𝗶𝗳𝗲 𝗚𝗼𝗮𝗹

Make 10 million people's lives better.

𝗠𝘆 𝗡𝗼𝗿𝘁𝗵 𝗦𝘁𝗮𝗿𝘀

Be an awesome dad. Be grateful. Have fun.

𝗧𝗵𝗶𝗻𝗴𝘀 𝗜’𝘃𝗲 𝗕𝗲𝗲𝗻 𝗣𝗮𝗿𝘁 𝗢𝗳

1. Former Head of Product for a $15BN ASX top 20 firm

2. Launched three 9-figure ventures inside $1Bn+ enterprises

3. Saved over $1Bn in IT costs for a Government client

4. Founding team of 3wks (Acquired March 2018 as part of an IPO)

5. Founding team of Mondo Ventures (Sold 2023)

6. Develop the Group Innovation & Ecosystems Strategy for a $2Bn+ B2B ASX leader

7. Establish Firemark Labs, Australia's leading Fintech & Insuretech lab

8. Had a lot of fun working with a bunch of amazing, talented people.

Good to meet you. :-)

⚡️ Alex Freeman

Jason ”Jay” Coudriet (I’m Hiring)

Amazon

• Promoted to take on an expanded role and lead a team of 20+ design leaders and designers to design and orchestrate omnichannel, AI, and core experiences horizontally across the AWS products.

Head of Design, AWS Cross-product Experiences

• Responsible for leading a team of talented and diverse UX designers who deliver accessible, unifying, and lovable experiences for AWS customers. In particular, the AWS Management Console which spans across 250+ services including AWS Console Home, AWS Unified Navigation, AWS Mobile app, Conversational/Chat experiences and GenerativeAI/LLM experiences. 

• Accountable for leading the design of a first-class suite of internal experiences supporting user insights, research insights, testing, and console configuration. 

• Focused on driving and co-creating innovation and North Star visions through a “design is a team sport” mantra with research, product, and engineering partners.

Head of Design, AWS UX Products & Platform

T. Rowe Price

• Promoted to lead a team of 16+ design leaders, designers, UX researchers, and content strategists to design and orchestrate omnichannel experiences across the entire personal investor experience

• Enterprise Design System Delivery: Co-founded a robust enterprise design system (Beacon), orchestrating collaboration among 60+ designers, developers, and content strategists to ensure seamless and cohesive client experiences.

• User Experience Research Maturity: Pioneered the establishment of the enterprise's inaugural User Experience Research team, significantly elevating the sophistication and maturity of the organization's UX research capabilities.

• Client Empathy Program for Leadership: Championed the Leadership Client Empathy Program, a strategic initiative aimed at amplifying awareness and fostering deeper, more meaningful relationships with clients.

• Visionary Design Partnership: Partnered with senior leadership to conceptualize and design user-centric visionary artifacts (North Stars), illustrating the client experience vision. These pivotal tools were instrumental in shaping and informing future strategic roadmaps.

• Major Web Estate Redesign: Led a $1M+ web estate redesign, infusing modern design principles to establish a new aesthetic and advance personalization through progressive profiling.

• Social Impact Application Design: Volunteered and directed a dynamic team of 5+ designers and content strategists in the creation of "FightBlightBmore," a crowdsourcing mobile app aimed at combating blight in the Baltimore area.

Head of Experience Design & Research for Individual (B2C) Investing

• Promoted to Leadership: Elevated to lead a team of over 14 design leaders, designers, and content strategists, driving the design of transformative client experiences. 

• User-Centered Design Advocacy: Instituted user-centered design practices and championed their adoption across the enterprise, enhancing the quality of customer experiences.

• Organizational Development: Forged a scalable design organization model in collaboration with stakeholders, accommodating the organization's burgeoning demand for user experience and product design.

• Visionary Collaboration: Jointly developed user-centered visionary artifacts/North Stars with senior leadership, articulating the vision and strategy.

• Design Maturity Model Implementation: Implemented a design capabilities maturity model, progressively refining the team’s design expertise and amplifying its impact on business vision and strategy.

• Community Outreach Initiatives: Pioneered multiple outreach programs, engaging with high schools, universities, colleges, and the local design community to foster growth and collaboration.

Head of Design at Digital Innovation Lab

• Client Transaction Redesign: Led a team of over 5 designers and content strategists in reimagining crucial client transactions and flows, resulting in an 18% increase in conversion rates and a substantial boost in client satisfaction.

• Mobile App Re-imagined: Guided a specialized team in significantly enhancing the user experience and UI architecture of T. Rowe Price's native mobile app, ensuring a more intuitive and engaging user interface, and foundation for future innovations.

• Integrating Machine Learning in Research: Pioneered the use of machine learning for research synthesis, empowering the product and design teams to rapidly accumulate insights, identify themes, and make informed design decisions.

• Fostering an Experimental Culture: Nurtured an experimental mindset within the team, encouraging the development of prototypes for emerging experiences to align with current and future client channel preferences (Augmented Reality, Wearables, Voice Experiences, Conversational AI).

• Ideation and Refinement Processes: Established a cross-functional approach to ideation and continual refinement, enlightening teams, broadening ownership, and fortifying confidence in proposed design experiences.

Sr. Manager, User Experience Design at Digital Innovation Lab

Blackboard

- Promoted to lead a team of 3 product managers, 7 designers, 3 architects, and clients to determine and design fundamental functional gaps, compared with five legacy, competitive products.  Designed essential enhancements needed to strengthen customer confidence, which was essential to migrating accounts to the company platform.

- Directed a team of designers and architects who designed solutions to seamlessly blend Community Engagement products and third-party solutions into a unified user experience.

- Guided a team of designers and architects who designed enhancements for Community Engagement Suite products to maintain market-leading position.

- Supervised a team that evaluated the accessibility of Community Engagement products and invented improvements to deliver a world-class accessible experience.

- Introduced the Google HEART model to increase efficiency by identifying improvements, measuring feature success, and communicating data-informed status to leadership.

- Collaborated with senior leadership and designed user-centered interoperability strategy.

Senior Director, Experience Design

Blackboard K-12

- Promoted to leverage the new Centricity2 platform capabilities and to build a new department with a stronger focus on design and innovation. 

- Explored new products, services, and technologies to serve undiscovered and emerging market needs. 

- Grew the team and strengthened user experience and software architecture capabilities. 

- Led a team of designers and architects to design enhancements for products to hold the market-leading position. 

- Directed a team of designers and architects who identified, designed, prototyped, and evaluated design explorations in areas such as flipped learning, classroom-to-parent messaging, and social learning. 

- Guided a team that evaluated the potential value of emerging technologies in areas such as mobile, tablet, authentication, telephony, messaging, wearables, gaming consoles, and Internet of Things.

- Collaborated with product management and services team, and crafted the mobile strategy consisting of a combination of responsive web design and dynamically built native mobile apps.

- Led the team that designed the user experience and technical architecture for branded mobile apps and platform.

- Directed the team that designed a new product named Outreach, which provided a unified communication solution for school districts.

- Collaborated with development and product management, and formed an interoperability and extensibility strategy for developers and partners.

- Supervised the team that designed user experience and technology architecture for an extensible platform, including an integrated development environment and developer community.

- Spearheaded more adaptive and unified product development methodology involving product design, development, and product management departments.

- Managed a team of designers and developers who built the Fabric Design System, which was essential for establishing experience fluency amongst company products and partner integrations.

VP of Product Design & Innovation

- Promoted to supervise a team of product managers, product owners, and program managers who discovered, evaluated, planned, and delivered scheduled products, services, and enhancements.

- Launched a new product and innovative methodology that cultivated new ideas, addressed emerging market needs, and diversified sources of revenue.

- Transitioned the organization to a new product strategy leader.

Interim VP of Product Strategy

- Promoted to leverage a $12 million investment from a venture capitalist and establish a new department focused on innovating and rebuilding the core product: Centricity.

- Collaborated with internal and external stakeholders, and designed and reconstructed legacy product into a new, future-ready platform, supporting more than 80M visits a month and serving more than 1,700 school districts.

- Introduced a new product methodology and established functions in software architecture, software engineering, user experience, quality assurance, and technical communications. Founded a leadership team to manage newly formed functions.

- Served as head of design and worked with a team to design and develop a reusable component library, archetypes, and developer document.

VP of Product Design / Head of Creative Services

- Promoted to serve as head of design and to lead a team of developers who built and enhanced the award-winning Centricity product. 

- Established a professional design services organization and methodology suited for school districts. The service organization blossomed to annually deliver over 2M in revenue. 

- Acted as head of design to provide creative direction and manage team of designers who delivered award-winning web experiences for school districts.

- Worked with the team that designed and constructed two new products for service request management and digital file sharing.

VP of Internet Product Solutions / Head of Creative Services

With over 20 years of experience in product design, user experience, strategy, and management, I am a people-centered design leader who drives purposeful innovation and impact at scale. I currently lead a team of talented and diverse UX designers at Amazon, who deliver accessible, unifying, and lovable experiences for AWS customers across 250+ services, including AWS Management Console, AWS Mobile app, Conversational/Chat experiences, and GenerativeAI/LLM experiences. I focus on driving and co-creating innovation and North Star visions through a “design is a team sport” mantra with research, product, and engineering partners.

*Disclaimer: The opinions stated here are my own, not those of my employer.

taplio

The Battle

⚡️ Alex Freeman

Jason ”Jay” Coudriet

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