Heather Monahan

I help leaders, teams, and organizations build unshakable confidence, overcome adversity, and drive measurable revenue results.

I’m a keynote speaker, 2X bestselling author, executive coach, and entrepreneur who has gone from the C-suite to the global stage, sharing proven strategies on leadership, resilience, and sales. My talks are designed not just to inspire—but to deliver tactical takeaways that fuel growth, performance, and transformation.

What I Do:
✔️ Deliver high-energy keynotes that give leaders and teams tools to lead with confidence, break barriers, and win in competitive environments.
✔️ Partner with organizations as a consultant and executive coach to create cultures where people thrive and revenue accelerates.
✔️ Provide actionable strategies through bestselling books, top-ranked podcasts, and training programs.

Who I’ve Worked With:
Global brands: Google, Amazon, Verizon, MGM Resorts
Top universities: Harvard, University of Miami, FIU
International events: Headlined the LEAP Technology Conference in Saudi Arabia (250,000 attendees) in 2024 and 2025, and the WHX Tech Conference in Dubai in 2025.

Recognition:
Real Leaders Top 50 Keynote Speaker
Favikon Top 100 LinkedIn Creator
Top 20 Executive Coach (Real Leaders 2024)
Featured by Forbes, USA Today, CNN, Success Magazine

Why It Matters:
Whether it’s a Fortune 500 team, a fast-growing startup, or an audience of thousands, my mission is the same:
➡️ To equip people to own their voice, push past fear, and unlock their highest potential while driving massive revenue.

If you’re looking for a dynamic speaker, consultant, or coach who can ignite transformation and deliver results for your organization, let’s connect.
📩 Message me here on LinkedIn or reach me directly: www.heathermonahan.com/book-heather/


www.heathermonahan.com/book-heather/

Director, Audit Committee Member, Compensation Committee Member 

We match companies with their PERFECT customer service partner (and get it right the first time!) 🌎 Contact Center Tech Partners, Outsourcing, Strategic Consulting, & Recruiting

We help companies looking to upgrade or outsource their customer service, find the PERFECT partner for their needs without the financial, operational, or time risk.

Companies come to us when:

◥ They have a customer service solution that can’t handle their volume and the quality they want while maintaining efficiency. So they are looking for a new TECH PARTNER.
◥ They are looking to OUTSOURCE their customer service to save on labor, infrastructure, and material costs and ultimately manage risk and have continuity (especially during a time of change such as mergers, downsizing, or management changes).
◥ Ultimately, they are OVERWHELMED with the vastness & complexity of options.
Because they don’t want to end up with a solution that they overinvest in, have a nightmare implementing and that doesn't really solve the problem.

Choosing the right partner shouldn’t be a gamble. That’s why we’re here!

When clients work with us, they find their PERFECT Contact Center Vendor (Tech partner or a BPO company):
✴ Without a single doubt about the suitability of the fit
✴Without a trade-off between price & quality
✴Without the stress of implementing, managing dynamic changes or renewals

All of this is due to our expertise in:

 ➤Making unbiased & data-based needs assessments and partner matches using Speech Analytics & AI (our differentiation!)
 ➤Negotiations that maximize your budget thanks to our strong rapport with vendors
 ➤Creating robust & smooth partnerships through managing your ongoing relationship for the lifetime of the engagement.

And the best part is that
◐You don’t pay a penny – we earn a commission from your chosen vendor
◐ We’re 100% Vendor agnostic – our data-driven approach completely eliminates bias
◐ You get an ROI in record time!

If finding your perfect customer service solution and getting it right the first time, without paying a penny sounds like something you’re interested in, MESSAGE ME TODAY ▲ to book a free chat.

Or learn more at www.optivitynow.com 🌐

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Heather Monahan

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