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Marketing • SEO • Progress Journal Podcast #ProgressNotPerfection

I was not voted Most Likely to Succeed in high school. I don't think my name would've even been on the ballot. After a few life situations early on, I learned life was way too short. This translated to the mentality of, "party hard, have fun, and live life with no regrets."

As I started to realize my life path was going in the wrong direction, and fast, my mentality around how I wanted my life to play out changed.

After realizing I needed to turn my life around, I buckled down. I've used my past experience of being pushed/coached in sports, and have translated that into a drive to explore, create, and build. I am driven to continually learn from what I experience, apply what I have been taught, and add value whenever I can.

My old thought of "no regrets"  has translated to:

1. 𝘞𝘰𝘳𝘬 𝘩𝘢𝘳𝘥 𝘯𝘰𝘸, 𝘢𝘯𝘥 𝘴𝘦𝘵 𝘺𝘰𝘶𝘳𝘴𝘦𝘭𝘧 𝘶𝘱 𝘧𝘰𝘳 𝘵𝘩𝘦 𝘭𝘰𝘯𝘨 𝘳𝘶𝘯.

2. 𝘈𝘱𝘱𝘳𝘦𝘤𝘪𝘢𝘵𝘦 𝘵𝘩𝘰𝘴𝘦 𝘸𝘩𝘰 𝘩𝘢𝘷𝘦 𝘩𝘦𝘭𝘱𝘦𝘥 𝘺𝘰𝘶 𝘢𝘭𝘰𝘯𝘨 𝘵𝘩𝘦 𝘸𝘢𝘺. 𝘋𝘰 𝘺𝘰𝘶𝘳 𝘣𝘦𝘴𝘵 𝘵𝘰 𝘳𝘦𝘵𝘶𝘳𝘯 𝘵𝘩𝘦 𝘧𝘢𝘷𝘰𝘳 𝘢𝘯𝘥 𝘣𝘦 𝘢 𝘭𝘪𝘨𝘩𝘵 𝘵𝘰 𝘴𝘰𝘮𝘦𝘰𝘯𝘦 𝘦𝘭𝘴𝘦.

3. 𝘓𝘪𝘷𝘦 𝘭𝘪𝘧𝘦 𝘸𝘪𝘵𝘩 𝘯𝘰 𝘳𝘦𝘨𝘳𝘦𝘵𝘴......𝘴𝘵𝘪𝘭𝘭.

𝗜 𝗱𝗼 𝗻𝗼𝘁 𝗹𝗶𝘃𝗲 𝗮 𝗹𝗶𝗳𝗲 𝗯𝗮𝘀𝗲𝗱 𝗼𝗻 𝗽𝗼𝗽𝘂𝗹𝗮𝗿𝗶𝘁𝘆, 𝗯𝘂𝘁 𝗼𝗻𝗲 𝗼𝗳 𝘃𝗮𝗹𝘂𝗲𝘀 𝗮𝗻𝗱 𝗶𝗻𝘁𝗲𝗴𝗿𝗶𝘁𝘆. 𝗜 𝘄𝗼𝗿𝗸 𝘁𝗼 𝗿𝗲𝗹𝗮𝘆 𝘁𝗵𝗶𝘀 𝗺𝗲𝘀𝘀𝗮𝗴𝗲 𝘄𝗶𝘁𝗵𝗶𝗻 𝘁𝗵𝗲 𝗰𝗼𝗻𝘁𝗲𝗻𝘁 𝘁𝗵𝗮𝘁 𝗜 𝗽𝗼𝘀𝘁 𝗮𝗻𝗱 𝘁𝗵𝗲 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝘀 𝗜 𝗵𝗮𝘃𝗲.

You can learn more about what I do at: https://www.thomasciampa.com

Thomas Ciampa

Michigan State University - Eli Broad College of Business

Graduate Research Assistant

Applied Materials

•	Successfully managed supplier interactions by completing supplier request for quotations (RFQs) and effectively communicating cost reduction opportunities, leading to improved supplier relationships and cost savings.
•	Collaborated with suppliers to ensure obsolescence compliance and conducted training sessions, enhancing the company's supply chain resilience, and minimizing disruptions.
•	Played a pivotal role in supplier evaluation by preparing comprehensive supplier profiles, aiding management in making informed decisions for procurement strategies.
•	Conducted thorough part analytics, resulting in accurate assignment of parts to their appropriate commodity families and streamlining inventory management processes.
•	Assisted Commodity Business Managers in various tasks, including meeting and presentation preparation, supplier management, and quarterly business reviews, contributing to the overall efficiency of the procurement team.

Global Supply Chain Internship

C.H. Robinson

Managed and grew a portfolio of key client accounts, increasing overall revenue by 25% through strategic upselling and cross-selling initiatives.

Consistently achieved a 98% customer retention rate by delivering exceptional service, resolving issues promptly, and fostering strong relationships with clients.

Negotiated and implemented customized logistics solutions, leading to a 15% reduction in shipping costs for clients while maintaining high service levels.

Collaborated with cross-functional teams, including sales, operations, and carrier management, to ensure seamless execution of client logistics strategies.

Analyzed client data and performance metrics, identifying opportunities for efficiency improvements and implementing changes that resulted in a 20% increase in on-time deliveries.

Led quarterly business reviews with key accounts, presenting insights, performance metrics, and strategic recommendations to enhance client satisfaction and drive business growth.

Developed and executed client-specific strategies, resulting in a 30% increase in business from existing accounts and the acquisition of new clients through referrals.


Proactively identified and resolved potential service disruptions, maintaining a 99% on-time delivery rate and minimizing client downtime.
Trained and mentored new account managers, improving team performance and contributing to a 15% increase in overall customer satisfaction scores.

Streamlined account management processes, reducing administrative time by 20% and allowing for greater focus on client relationship-building and sales growth.

Account Manager

Edge Logistics

Successfully managed and expanded carrier relationships, resulting in a 20% increase in carrier network coverage and improved service levels for key clients.

Negotiated competitive rates and secured long-term contracts with top carriers, leading to a 15% reduction in transportation costs and improved profit margins.

Consistently exceeded monthly and quarterly sales targets, contributing to a 30% year-over-year revenue growth within the carrier sales division.
Developed and implemented efficient carrier selection processes, optimizing route planning and reducing delivery times by an average of 10%.
Led the integration of new transportation management software, enhancing real-time tracking and communication with carriers, resulting in a 25% increase in on-time delivery rates.
Coordinated complex multi-modal transportation solutions for high-value shipments, ensuring safe and timely delivery and earning commendations from top clients.

Provided exceptional customer service and support, resolving carrier-related issues promptly and maintaining a 95% customer satisfaction rate.

Trained and mentored junior sales representatives, improving team performance and contributing to a 40% reduction in employee turnover within the department.
Identified and capitalized on emerging market trends, leading to the acquisition of

Carrier Sales Representative

Jared S.

taplio

The Battle

Thomas Ciampa

Jared S.

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