Aabasoft

Executive Director

Customer Experience implementation in product and services of the company

Overlooking business operations 

To promote objective of the company. 

Overlooking business compliance

Director - Business Services

BNI India Official

Support the growth of BNI in Cochin region

Guide and mentor chapter members on policies and procedures of BNI and help them run BNI activities 

Overlook the operations of Chapter 

Support Executive Director in operational & compliance matters

Director Consultant 

Assist Director Consultant in their activities 

Help chapter to grow

Support Ambassador

Founding Vice President 

AOF MEDIA

Business Development activities 

Overall responsibility in growth of the organization

Investor

OFABI

Customer Experience Implementation 

Research and experiment new features required for product improvement

Co-Founder

HCL Technologies

Tier 1 support for Network Issues 

Escalation of issues to concerned team and followup for resolution. 
Was responsible for Customer Satisfaction

Support Engineer

I’m Thomas V Zachariah — Executive Director at Aabasoft, a 23-year-old IT & ITeS powerhouse, where I lead our Business Services (ABS) division. We deliver tech-enabled contact center/call center, CX, and back-office solutions across industries — BFSI, ISP, healthcare, aviation, government services, retail, and more.

My passion lies in helping organizations scale faster, serve smarter, and grow stronger by combining people, process, and technology. Whether it’s managing a 24/7 multilingual helpdesk, driving collections & recoveries, handling citizen services, or supporting critical healthcare and ISP operations, we focus on creating frictionless, customer first experiences.

What I’m Known For:

• Building and scaling multi-industry contact centers that deliver measurable outcomes 
• Transforming customer journeys through data-driven process design & automation
• Partnering with enterprises and governments for mission-critical service delivery
• Developing leaders and cultivating a culture of ownership and excellence

I am also a BNI Director Consultant, actively involved in Kerala’s entrepreneurial ecosystem, and a regular speaker/panelist on career, innovation, technology, and the future of customer experience.

Let’s Connect:

If you are exploring outsourcing, CX improvement, or scalable operations, I’d love to exchange ideas and collaborate to create meaningful impact.


Thomas Zachariah

Malayalam film industry

Photographer

HAP Media Production

Plan and execute the monthly contents for channel. 
Does the public relation works  
HAP media productions
Organise and coordinate celebrities as well as the guest for interview or talk show. 
Create new ideas and execute to the screen .
Professional photographer for this channel as well as Videographer, editor, and co-founder of channel HAP media productions

Head of Media Production

Create new videos and other creatives for the company social media pages. 
Social Media content creator.
Create contents for the social media and other creatives for the company
Photographer 
Video Editor as well as videographer
Store, the footage taken in behalf of the company 
Create  new video contents

Video Editor

Cube Innovators Technologies LLC

Design, posters and other digital contents for  marketing, the company.
 Create videos for the company profile as well as for marketing purpose

Graphic Designer

Homeskul Innolearn Pvt. Ltd.

Turn 4+ hours of videos into short classes.
Edit promotional videos
Handle the camera in studio
Setting live classes for students

Generate sales for the client company and generate leads for the same

Business Development Associate

"With over 7 years of professional experience as a skilled photographer and videographer, I possess the expertise to elevate your business to new heights. My extensive background in video editing and production ensures you're in capable hands. Let's collaborate for your creative needs!"

taplio

The Battle

Thomas Zachariah

Hari K Menon

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