Tenet Healthcare

AI Product Director

Trilliant Health

Developed machine learning models to predict various data points in our claims and provider datasets. My role among them was:

• working with Health Plan Price Transparency (HPPT) data to develop a proprietary Rate and Quality Score for payers and providers to enable users to identify who the high-quality *and* affordable providers are
• using machine learning to predict providers' taxonomy classification to enhance our Provider Directory product using claims and NPPES features
• using claims data to infer patients' Primary Service Area (PSA) to enhance many of our products - like our Demand Forecast, Provider Directory, and Network Explorer reaching a ~47% increase in classification accuracy

Data Scientist IV

Unum

• Developed and implemented the company’s first ever AI Governance Framework, aligning AI with enterprise compliance goals and ensuring bias mitigation, model transparency, and reproducibility
• Led the zero-to-one vision, strategy, roadmap, and execution of NLP and AI projects, building scalable AI products across different functional domains while ensuring executive buy-in
• Consistently lead user interviews to discover common pains, needs, and friction points to better inform AI projects

Principal AI Product Manager

• Lead zero-to-one AI projects through Product Discovery, Delivery, and Iteration, while using best Build-Measure-Learn practices
• Orchestrated the cross-functional launch of a scalable NLP-as-a-Service platform (backed by LLMs and GenAI) to address document classification, semantic matching, entity extraction, and summarization leading to a 54% increase over baseline models, a 73% average time savings of common manual processes which drove an annual cost savings of $2.5M
• Championed quick experimentation and iteration on AI initiatives, leading to quicker development and release cycles
• Drove executive buy-in of AI products through heavily-researched operational usability, engineering feasibility, and business viability analyses

Senior Data Scientist / AI Product Manager

Nashville Software School

Data Science Instructor - Assistant (One Cohort)

The General®

•     Led end-to-end 0-1 product development and data science execution across multiple Claims-focused ML initiatives, managing roadmaps, feature definitions, and integration with core systems
•     Identified and prioritized high-impact ML use cases in collaboration with cross-functional stakeholders, translating business needs into scalable predictive models
•     Mentored and coached junior data scientists while also setting standards for model development, engineering best practices, and product delivery
•     Designed, developed, and deployed Silhouette, an internal ML infrastructure tool that automates cloud-based environment setup (AWS), version control (DVC/S3, Git/Bitbucket), and reproducible ML workflows (Pipenv, Cookiecutter)
•     Scaled internal tooling and drove cross-team adoption of Silhouette, reducing friction in deployment and improving reproducibility across ML projects

Lead Data Scientist

•     Shaped data science team vision, product strategy, and foundational infrastructure - establishing the team’s first tech stack, creating its first public-facing AI blog, and launching its first internship program
•     Led zero-to-one development of NLP product using claim notes (Word2Vec, LDA Topic Modeling, Concept Mining) to predict attorney involvement, delivering $2.3M in business savings
•     Built and trained a deep learning model (PyTorch) to classify vehicle damage from claim images, enhancing adjuster workflows
•     Used OCR to extract structured text from scanned claim documents to identify and surface specific types of claim denials
•     Developed a REST API web app to support labeling workflows, enabling scalable image annotation for model training
•     Owned product lifecycle and modeling for a total-loss vehicle prediction system, driving $2.5M in annual cost savings

Data Scientist II

• Perform various natural language processing tasks (R/tidytext, Python/gensim), including sentiment analysis, topic modeling, and Word2Vec/Doc2Vec
• Build a nation-wide price elasticity model using a Mixed Effects/Hierarchical Logistic Regression algorithm (with cross classified and nested random effects) to predict demand for a product at various pricing structures (R, Julia)
• Predict a claim's route by converting claim notes to Word2Vec word embeddings and feeding those word vectors into machine learning models for multi-class prediction (Python/Gensim/Scikit-learn)
• Build an interactive geo-spatial smoothing app (Python/Flask, PostGIS, Leaflet.js) for various key performance indicators using AWS S3 as the data store
• Collaboratively design and implement statistical techniques and machine learning models with team members and department heads
• Create pipeline to transfer data from SQL Server database on local server to PostgreSQL database on AWS EC2 instances
• Assist the data science team in transitioning from local servers to cloud computing on AWS
• Architect and implement RESTful APIs (Python/Flask, Celery, Redis, SQL) that expose various statistical models for consumption

Data Scientist I

Perception Health (Acquired by Huron)

•	Built machine learning models (Python) that used lab data to predict if a patient would be admitted or not and visualized results using an ROC curve and confusion matrix
•	Worked alongside Perception Health's Principal Data Scientist to analyze physicians’ referral patterns and consult hospitals on how to best reduce out-of-network referrals
•	Used GIS (PostGIS, Leaflet.js) techniques to visualize healthcare trends geographically
•	Lead production on Perception Health's flagship product since March 2015 to the present
•	Built customizable, interactive dashboards (Leaflet.js, D3.js, Crossfilter.js) into the primary platform
•	Optimized SQL queries and data preparation for faster graph rendering and page-load times
•	Utilized Agile methodologies (JIRA) to organize releases while ramping up features
•	Worked with the lead architect to optimize SQL scripts across the primary product's platform
•	Converted the platform to a RESTful API for more efficiency and to decouple the server-side code from the client side templates
•	Designed and developed an internal SQL application (Python, Flask) for non-programmers to easily upload data into a database, making repetitive communication with the database faster and more memory efficient

Software Engineer Project Lead

Perception Health

• Built machine learning models (Python, scikit-learn) that used lab data to predict if a patient would be admitted or not and visualized results using an ROC curve and confusion matrix
• Worked alongside Perception Health's Principal Data Scientist to analyze physicians’ referral patterns and consult hospitals on how to best reduce out-of-network referrals

Data Scientist / Software Engineer

Relode, LLC

• Designed and wrote programs that efficiently scraped useful data from various websites using Python and created web applications to be used internally by Relode sales representatives to access this data.
• Uploaded and maintained captured data in a MySQL database.
• Wrote Python scripts that reformated and correctly structured raw, unstructured data.

Software Developer (Contractor)

Digital Reasoning

• Parsed corrupted XML files in Python using ElementTree and Regular Expressions in order to pin point the corruption
• Designed and wrote programs that efficiently cleaned and structured the corrupt data in order to increase the accuracy rate of the firm’s predictive models

Checkd.in

• Employed web-parsing techniques to convert unstructured, raw data into a workable format to perform statistical analyses
• Utilized Facebook's Social Graph API to scrape useful data
• Designed and wrote programs that parsed and statistically analyzed Facebook data using Python

Software Developer (Intern)

Building data products @ Gridsearch | Principal DS @ Trilliant Health

I partner with businesses to bring data and AI-centric products and features to market. 

I also build machine-learning apps with and for my sons. Currently, I’m building a Natural Language Understanding app I call LADNER (Locating Assignments and Dates using Named Entity Recognition) that locates homework assignments and due dates on his teachers’ websites and emails, and then automatically adds them to my Trello calendar daily so we don’t miss homework assignments or quizzes. 

Before that, I built a machine-learning app called Achoo that predicted my son's inhaler usage using air quality, weather, and allergen data.

In my career and hobbies, I build machine learning and data-centric software that makes life easier.

💡Timothy Dobbins💡

Citizens

Principal Data Analyst, VP

• Partner with marketing & product stakeholders to empirically allocate marketing investments to drive $138.5 million NPV annually by leveraging Matched Market Designs and Randomized Control Trials.
• Developed predictive models to assess marketing impacts at a de-aggregated DMA geographic level to conduct Matched Market Designs that isolate the incremental impact of various marketing tactics. This approach doubled the incremental rate of Brand SEM campaigns, resulting in an additional $1.6 million NPV annually.
• Drove $1.4 million NPV in incremental checking accounts by applying linear programming optimization methods to enhance media and fulfillment allocation. This approach maximized yield while effectively balancing constraints related to impression
share and brand defense.
• Oversee acquisition A/B testing across DotCom, SEM, Social, Display, and Direct Mail channels, focusing on test design, execution, and measurement using advanced statistical techniques such as Logit Regression, GLM Regressions, Hurdle Models, and Kolmogorov-Smirnov (KS) statistics. These efforts yielded approximately $7.1 million NPV annually.
• Designed a survival model to highlight onboarding features that support retention, then deployed cross-sell methods during origination, augmenting household balances by 30% without extra acquisition costs.

Senior Data Strategist, VP

Tiber Creek Consulting, Inc.

• Designed, built, & deployed at least 6 military software programs simultaneously utilizing the SCRUM project management
• Constructed ERP diagrams & converted diagrams into at least 7 SQL servers with over 50 tables in each server
•	Collaborated with clients to address workflows, UX designs, required reports, & dashboard configurations on a weekly basis
• Extracted, loaded, & transformed raw data to produce datamarts that feed 15 weekly reports in accounting & military applications

Functional Analyst

pladis Global

• Designed & developed statistical models to draw logical conclusions, using python, that increased efficiency by 10%
• Constructed analysis tools with Python Dash & VBA to model performance, quality, & equipment availability that increased reporting efficiency by 40%
• Tuned the hyperparameters of ensemble machine learning models to increase model performance by 1.5% 
• Gathered data from over 16 physical locations & fabricated a Microsoft SQL database that increased record archival by 150% & increased statistical analysis by 60%

Digitization Lead 

With a strong foundation in data science and a passion for driving business outcomes through advanced analytics, I am currently a Principal Marketing Data Analyst at Citizens Bank. My role involves developing sophisticated predictive models that have significantly boosted marketing efficiency, delivering over $108 million in annual NPV. My work in optimizing marketing strategies through machine learning has not only maximized ROMI but also doubled the effectiveness of SEM campaigns, resulting in an additional $1.6 million NPV annually.

My expertise extends to the design and execution of acquisition strategies, where I have successfully led A/B testing across multiple digital channels, driving over $7 million in incremental value. I also focus on customer retention and growth, using advanced statistical techniques to enhance onboarding processes and increase household balances by 30% without additional acquisition costs.

I hold a Master’s in Data Science from the University of Rochester and bring advanced skills in Python, SQL, and AWS RedShift, among others. My experience spans multiple industries, where I’ve consistently applied my skills to solve complex problems and optimize business performance.

taplio

The Battle

💡Timothy Dobbins💡

Derek Caramella MS.DS.

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