Everlaw

Everlaw is promoting justice by illuminating truth. We’re committed to building world-class software for the legal profession, with a company of diverse team members and a shared mission for long-term growth.

In my role as the VP of GTM Enablement, I'm guiding a team of enablement partners and program managers, and coach the enablement people managers to help our GTM org (AE, SDR, CSM, Success) grow as professionals and become more productive.

VP, GTM Enablement

inVest Ventures

Investor

Pavilion

Member

RE:WORK TRAINING

Working with the wonderful folks at Re:Work to help give overlooked talent the opportunity to become confident sales professionals that can make a difference. Our unique approach modernizes hiring processes and increases diversity in tech – giving everyone an equal shot at success.

Mentor

WiSE - Women in Sales Enablement

WiSE brings professional women with common interests together informally to achieve personal and
professional growth in an environment that breeds support and trust. Our goal is to facilitate
authentic connections while improving our sales enablement knowledge and skills.

If you are a sales enablement practitioner or your goal is to become one, message me to join!

San Francisco / Bay Area Chapter Co-lead

Multiplier

Multiplier is a digital platform which empowers growing companies to employ and manage staff with locally compliant contracts, benefits, and payroll distribution to anyone, in any currency, anywhere in the world. We have a vision to rebalance the supply and demand of global employment.

As a Sr Director, I am building out the global learning and revenue enablement team that will empower our BDRs, AEs, CS and support to onboard seamlessly, and grow in their role in order to delight our customers.

Head of Global Revenue Enablement

Chief

I’m excited to join Chief as a member. The #CHIEF mission is to support more women in getting to positions of influence and power and to keeping them there. I can’t wait to see what’s possible for this network going forward.

Nextdoor

Nextdoor is where you go to plug in to the neighborhoods that matter to you. It aims to cultivate a kinder world where everyone has a neighbor to rely on.

As the Director of Revenue Enablement, I'm building and leading global sales learning and development for Nextdoor’s growing team. I'm reporting to the CRO and working with many cross functional partners from product to insights to enable our client partners, account managers and ad ops teams.

This past year we built out the sales enablement function, laid the foundations for our on demand onboarding programs (across 3 different roles), established our GTM training process, built out a coaching program for our managers and ran a successful Learning Summit, focusing purely on skill development.

LinkedIn

I lead a great team of Sales Performance Consultants in EMEA, APAC and NAMER and we focus on enabling our sellers to be better partners for their clients. Some of the programs we work on include: sales competencies, industry training, new hire sales onboarding, among others.

Global Sales Readiness - Sr Manager, LMS

Outside of my day to day, I'm very passionate about and involved with our Diversity, Inclusion and Belonging efforts, and our Employee Resource Groups - I was the Global co-chair for Parents at LinkedIn and helped build global presence for the ERG.

Global Co-Lead - Parents at LinkedIn ERG

Managing a team of talented & awesome Sales Performance Consultants, responsible for account manager, enterprise sales and advertising operations trainings in North America. 
I'm also heading up training for the global online sales organization.

The Marketing Solutions team is helping marketers to target with accuracy to reach high quality audience, publish with purpose in a professional context and extend engagement on and off LinkedIn.

Manager, Sales Effectiveness & Sales Training - North America

I was the interim Global Sales Readiness lead, concentrating on training efforts for the global LinkedIn Marketing Solutions sales team as well personal and professional development for a team of 8 Performance Consultants.

Interim Global Lead, Sales Readiness 

I was in charge of revamping and leading New Hire Sales Onboarding and creating 30-60-90 day Ramp Plans for our AEs and AMs globally. Previously I worked on product training strategy (including running biweekly global trainings, working with sales leadership, marketing, product, PMM and other cross-functional groups in prioritizing trainings, creating eLearnings, developing product training curriculum). 

Programs led:
- New Hire Sales Training (monthly global in person training, 4 days) - products, processes and sales methodology
- North America Account Executive Training - product portfolio and narrative
- APAC All Functions & Account Executive Training - product portfolio and narrative (Singapore and Sydney)
- Reinforcement trainings
- Train the trainer programs 

The Marketing Solutions team is helping marketers to target with accuracy to reach high quality audience, publish with purpose in a professional context and extend engagement on and off LinkedIn.

Sales Effectiveness & Sales Training, Global Learning Strategist

Meltwater Group

- founding member of global sales training and development department - supporting 900+ employees
- reported directly to the CEO and Executive Team
- designed programs to enhance the sales skills of our global sales force by facilitating knowledge share throughout the organization
- partnered with executive and area directors on assessing skill levels and organizational needs
- aided other internal departments (HR, Finance, Legal, Tech, Marketing) with their training needs
- rolled out self paced sales training methodology 
- designed new hire and product training curriculum
- held global webinars with domain experts for every product division within Meltwater Group
- worked cross-functionally with the HR and Executive Management team on Recruitment & Retention efforts, including launching a candidate assessment pilot program, new hire site, etc.
- helped with change management efforts
- worked with the sales teams on revamping Sales Methodology training for both direct sales and customer support groups
- evaluated LMS systems, set up e-learning solution for our global organization

Global Sales Training & Development

I was working with the Executive Director of HR and an international HR team to support Meltwater's operations. 
- HRBP for the global Tech and Finance organization - supporting organizational changes, international transfers, employee relations issues, etc
- Worked directly with Area Directors and supporting sales and client relations teams in the U.S., Argentina and Canada 
- Coached team leaders on employee relations issues and organization effectiveness
- Driven on- and off-boarding, conducting new employee orientation 
- Ensured proper implementation and execution of HR programs and initiatives through the organizations I'm responsible for
- HRIS management and executive reporting - Workday system management
- Benefits management - vendor and broker management, Open Enrollment administration

HR Business Partner

Meltwater News (part of the Meltwater Group) is a global specialist in online media monitoring and market intelligence. We help more than 20,000 of the world's most admired companies and organizations keep track of business critical information published online. Founded in Norway in 2001, we have grown to 50 offices in Europe, North America, Australia, Africa and Asia. Meltwater News is fully owned by its founders and employees.

I was in charge of Managing the Silicon Valley sales office, which in 2010 was the #2 out of 54 global offices. 
Responsibilities included:
- Managing the recruitment cycle
- Coordinating training and orientation for new recruits, sales methodology development and coaching 
- Talent development and management - management coaching, development of new Sales Manager generation
- Overseeing administration of wages, salaries, scheduling, financial planning, budgeting, accounting and office economy, forecasting
- Implementing and tracking performance metrics, generating weekly, monthly and quarterly reviews concerning productivity, revenue and employee development
- Building and strengthening office culture and fun work environment
- Reporting directly to the Area and Executive Director

Managing Director / Inside Sales /

- managing a team of sales consultants
- in charge for own and group's sales, metrics and quotas
- training sales consultants on management skills, sales methodology, consulting methodology
- reporting to upper management
- performing competitive analysis and business intelligence consulting for clients
- account management
- business development

Sales Manager - Global Market and Media Intelligence

- competitive analysis and business intelligence consulting
- media monitoring consulting
- account management
- business development
- responsible for monthly sales quota

Sales Consultant - Business Intelligence/Global Media

I'm passionate about working on things that make a difference - both in my professional work as well as in causes that are important to me. 

My career so far allowed me to try myself in different roles including sales and revenue enablement, learning and development, sales, sales management, and HR, and work cross-functionally on global projects. I trained and developed sales consultants and managers, and helped build a global L&D and Sales Enablement team. Change management, cross functional collaboration and stakeholder engagement has been an important cornerstone in all of my work.

I am a strong supporter of Diversity, Inclusion and Belonging efforts, ERGs as well as supporting and being the voice for Working Parents - it is a tough balancing act, as many of us know!

Who am I according to:
Insights Discovery: Helping Inspirer
StrengthsFinder: Woo, Input, Achiever, Positivity, Responsibility

Timea B.

Managed various CRM softwares while implementing new policies that reduced ticket response time by 40%

Presented and negotiated at an executive level to 100+ CEO's and business leaders

Provided best in class onboarding to our SaaS platform from Fortune 500 companies to small businesses

Supported all departments in a cross functional role in various time zones across the world

Mentored and helped train new CSM's joining the team

Customer Success Manager

Colorado Department of Public Safety 

•	Completed over 1000 contacts per year with the average Trooper making 200 contacts a year
•	Attended an 8 month training academy and demonstrated excellence in all disciplines
•	Achieved the most positive citizen comments in the troop with zero complaints filed
•	Effectively and calmly handled 100+ high-stress confrontations
•	Delivered over 150+ detailed reports in a timely fashion

Colorado State Trooper

Velocity Global, LLC

•	Coordinated the onboarding of hundreds of employees around the world at a startup tech company
•	Managed numerous client accounts providing support through customer success implementation
•	Ensured a seamless client experience through data gathering, cross-collaboration, and teamwork
•	Communicated key data across multiple internal service lines over various geographic time zones
•	Assisted various internal teams with improving our product to drive customer success

Client Account Associate

Hudson Stonegate L.L.C.

-Helped clients buy and sell homes in the Denver metro area
-Used various marketing techniques to recruit new clients to work with
-Managed relationships with clients, other realtors, and various parties involved in real estate contracts
-Gained knowledge of CRM tools and databases to manage client relationships

Realtor

Marriott Vacations Worldwide Corporation

•	Attended one of the highest quality multi-week trainings in the customer service industry
•	Planned and implemented new activity programs for 300+ guests weekly
•	Organized new surveys to measure event success to track guest satisfaction
•	Completed a multi-month project with the town of Breckenridge to become a certified green business

Activities Coordinator

Colorado State University

•	Provide friendly customer service with residents and guests at the desk.
•	Assist in emergency management with crisis situations within the buildings. 
•	Distribute mail for 400-850 residents in compliance with Federal law.
•	Trusted with confidential resident information, along with the distribution of keys to all rooms in the building. 
•	Flexibility and the willingness to work difficult hours as the desk is never closed.

Community Desk Staff Member

•	Create a welcoming environment for a broad range of students with different backgrounds, ensuring that residents. are in a fun, safe, and inclusive environment in which to experience their first year of college. 
•	Facilitate programming focused on community, leadership development, diversity and social justice, professional development, and learning for a number of students ranging from 20-900. 
•	Work with local campus offices to bring resources and information to students. 
•	Perform weekly nights of duty, twelve hour shifts on call that include community and safety walks for 800+ residents, and emergency and crisis situations. 
•	Navigating and facilitating difficult conversations and pressured problem solving while staying calm and colleted. 
•	Work cohesively with a team to program small and large scale programs.
•	Submit formal bills requesting funding for large and cross campus programs from the governing board. 
•	Ability to take criticism and respond in a positive, reflective way, and using feedback to improve.

Resident Assistant

Boy Scouts of America : Denver Area Council

•	Managed 100+ accounts with various clients, vendors, and officials in offseason work
•	Coordinated talent recruitment, onboarding process, and training for 100+ staff members
•	Managed over 100 staff that facilitate activities for over 500 participants per week
•	Spoke in front of 500 guests daily and 1,000 guests on visitor night each week 
•	Planned and directed a two week long staff development training course

Program Director

My passion is customer success, and providing clients with the best possible experience in any way I can. I enjoy working with others, and making a difference through the highest levels of client satisfaction.

My experience in leadership, public speaking, customer service, as well as my business knowledge I am gaining will allow me to be a great asset in this industry. The ability I have to motivate and bring teams together is one of my key strengths that I bring to my work environments. I always bring great enthusiasm, passion, and drive into whatever I am doing, which helps myself and those I work for pursue excellence.

taplio

The Battle

Timea B.

Kellen Hogan

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