I'm passionate about working on things that make a difference - both in my professional work as well as in causes that are important to me. 

My career so far allowed me to try myself in different roles including sales and revenue enablement, learning and development, sales, sales management, and HR, and work cross-functionally on global projects. I trained and developed sales consultants and managers, and helped build a global L&D and Sales Enablement team. Change management, cross functional collaboration and stakeholder engagement has been an important cornerstone in all of my work.

I am a strong supporter of Diversity, Inclusion and Belonging efforts, ERGs as well as supporting and being the voice for Working Parents - it is a tough balancing act, as many of us know!

Who am I according to:
Insights Discovery: Helping Inspirer
StrengthsFinder: Woo, Input, Achiever, Positivity, Responsibility

Timea B.

I help customers achieve business outcomes — outcomes that lead to long-term growth and expansion. With over a decade of experience across SaaS, enterprise success, and team leadership, I specialize in turning customer partnerships into long-term growth engines.

From onboarding to renewal (and every challenge in between), I’ve built playbooks, departments, and customer-centric strategies that reduce churn, boost satisfaction, and drive renewals. I’ve led a small team, consulted on product feedback loops, and partnered closely with Sales, Product, and Marketing — always with one goal: help customers see value.

Whether I’m building a success action plan aligned with executive KPIs or digging in to find customer business outcomes, I bring energy, empathy, and execution.

taplio

The Battle

Timea B.

Shane Ketterman

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