Tim Hagen

Progress Coaching is a pioneer in the workplace coaching movement with over 26 years of experience helping organizations increase engagement, develop and retain top talent, and create a strong workplace culture by developing managers into coaches!

What we do: 

Using our proven methodology and training system, we will create a custom coaching strategy that:

✅ Saves your organization (and your managers) TIME and MONEY
✅ Speaks directly to YOUR sales or service processes
✅ Promotes and drives YOUR organizational values
✅ INCREASES ENGAGEMENT and REDUCES TURNOVER through a culture of coaching and feedback

You name it, we’ve built it! NO MATTER WHAT the scenario, we can provide a coaching solution – guaranteed!

How it works: 

⭐ We’ll assess your organization’s current culture and goals
⭐ Design a coaching strategy that fits your unique needs
⭐ Deliver training through virtual workshops, online courses, and on-demand resources 
⭐ Facilitate group & one-on-one coaching that addresses YOUR real-life workplace challenges!
⭐ Provide on-going support you can count on! 


Why it works:

✅ Relieve the burden from HR: instead of deferring to HR for every tough conversation or performance issue, managers learn how to have coaching conversations that create strong connections, build trust, and inspire action! 

✅ L&D teams are supported: managers will learn how to structure their conversations to increase performance and become partners in driving the training & development initiatives your organization is already doing!

✅ Managers save time: managers will learn techniques to engage with employees and inspire positive change in as little as 8-12 minutes per week using our proven 4-step coaching conversation model! Through supplemental coaching strategies, managers will learn to scale their time and drive development without even being present! 

✅ Adults learn best when the material directly applies to them, and traditional training alone does not accomplish this. Our PODs format is survey-driven, targeting participants' actual workplace management and coaching challenges, with instruction, discussion, activities, and practice!



Submit your request here 👉  https://form.jotform.com/211636813521147 

Contact me:

💻 Website: http://www.progresscoachingleader.com
📅 Schedule a call: https://calendly.com/timprogresscoaching
✉ Email: Tim@ProgressCoachingLeader.com
📱 Cell: 262-227-8563

President of Progress Coaching  (Till Day I Die)

I own and operate Progress Coaching with 7 employees - we teach managers a very powerful and proven system to engage and develop their staff into high performing talent. We help groups develop, retain and recruit talent by using technology and coaching solutions to increase the bottom line. Progress Coaching has many client types from publicly traded companies to professional sports teams to credit unions to manufacturing companies to banks to people who simply want to become certified Progress Coaches.

Thank You, Milwaukee Brewers! ⚾💙

What an incredible day! A huge thank-you to the entire Milwaukee Brewers organization for hosting such an energizing and engaging training experience. 

Your team showed up with full heart, full focus, and full commitment—and it made all the difference.

From the moment we kicked off, it was clear: this is an organization that believes in its people just as much as it believes in the game. The enthusiasm, the openness to learn, and the willingness to jump in and participate made the day not just productive, but genuinely inspiring.

There’s something special about the Brewers culture—where teamwork isn’t just talked about, it’s lived. Where everyone supports each other like they’re in the ninth inning with the game on the line. And where leadership shows up with humility and hunger to keep getting better.

- Thank you for your energy.
- Thank you for your curiosity.
- Thank you for leaning in, asking questions, and bringing your best.
- Thank you for not inviting Chris Rothwell to lunch!

Most of all, thank you for reminding me why coaching matters—because when a group like this comes together, growth feels electric.
Here’s to continued development, stronger teams, and a season filled with big wins on and off the field. Let’s keep swinging for greatness! 💪⚾💛

Billy Friess Jim Bathey Dan Winkelman Steve Rosenthal Bill Junker Jake Mentch Fiona Karle April Trewyn, MBA Zack Nauert Owen Paar Kristin Rutter Corey Barnett Joe Robinson Teddy Sibilsky Cooper Goede Chris Kimball Jack Slattery Payton Madel Ellie Hope Adam Anderson Chris Rothwell Ben Wilkins Jeff Hibicke Nate Hardwick Kara Kabitzke

Tim DISC and EQ Certified

JSESSIONID

li_at

Milwaukee Brewers

Senior Director-Partnerships & Premium Sales at Milwaukee Brewers Baseball Club, Inc.

Senior Director of Ticket Sales at Milwaukee Brewers Baseball Club

Vice President of Ticket Sales at Milwaukee Brewers Baseball Club

Senior Director - Ticket Sales at Milwaukee Brewers

Director - Ticket Sales

Senior Account Executive at Milwaukee Brewers Baseball Club

Senior Manager - Group Sales and Service at Milwaukee Brewers

Account Executive at Milwaukee Brewers

Account Executive - Client Services at Milwaukee Brewers

Manager - Partnership Sales at Milwaukee Brewers

Account Executive - Client Services for the Milwaukee Brewers

Director Human Resources

Inside Sales Representative at the Milwaukee Brewers Baseball Club

Senior Director of Partnership Sales at Milwaukee Brewers

Senior Account Executive - Group Sales at Milwaukee Brewers

Ticket Sales Representative at Milwaukee Brewers

Director - Group Sales at Milwaukee Brewers Baseball Club

Account Executive - Ticket Sales with the Milwaukee Brewers

Account Executive - Client Services at the Milwaukee Brewers

Account Executive - Ticket Sales for the Milwaukee Brewers

Account Executive - Group Sales

Senior Account Executive - Client Services at Milwaukee Brewers Baseball Club

Sr. Account Executive-Client Services, Milwaukee Brewers

Senior Account Exec at Milwaukee Brewers

President of Progress Coaching @ Progress Coaching | Certified Leadership Trainer & Coach

Association for Talent Development (ATD) SEWI-ATD - Southeastern Wisconsin Chapter of the Association for Talent Development CNY ATD Training magazine Megan Kuenker Megan Evans Megan Bickle Tanya Edwards #coaching #leadership

Who’s Coaching the Coach? Executive Summary In today’s workplace, we’re standing at an interesting crossroads. On one side, we have Artificial Intelli

The Four Stages of Building a Coaching Culture That Actually Sticks — in the Age of AI

Association for Talent Development (ATD)

SEWI-ATD - Southeastern Wisconsin Chapter of the Association for Talent Development

CNY ATD

Training magazine

Sr. Human Resources Director - Winland Foods

Senior Manager, Professional Services at Crisis Prevention Institute

Talent Management Innovator | Speaker 📣 Marathoner 🏃🏼‍♀️

Coaching shouldn’t be complicated, yet many leaders find it overwhelming. With packed schedules, shifting priorities, and diverse personalities on every team, even the most skilled leaders struggle to coach consistently.

This is where CoachApply Builder AI comes in. It revolutionizes coaching by transforming it from a task leaders wish they had time for into an activity they can engage in with clarity, confidence, and impact in just minutes.

For those seeking a simple, scalable approach to enhance performance, reinforce training, and cultivate a genuine coaching culture, this breakthrough is worth exploring. 

#coaching #coach #leadership #disc Association for Talent Development (ATD) SEWI-ATD - Southeastern Wisconsin Chapter of the Association for Talent Development CNY ATD Abdallah Aljurf Ronda Bazley Moore Michael A. Borges, PMP, CSM,CSPO Daniel Goleman Eaton Fallon Phillip, MSLOD VanAntwerp, Gary Haley Robertson Kate Berumen Laura Lowe Marshall Goldsmith Naveed Agha, MBA, SHRM-SCP, ECRE Patricia Serrano

Tim Hagen DISC and EQ Certified

CoachApply Builder AI: The Future of Personalized Workplace Coaching Has Arrived In today’s workplace, leaders are constantly pushed to do more with l

Open article: ANNOUNCING COACHAPPLY BUILDER AI by Tim Hagen DISC and EQ Certified • 4 min read

Association for Talent Development (ATD) SEWI-ATD - Southeastern Wisconsin Chapter of the Association for Talent Development CNY ATD #coaching #leadership VanAntwerp, Gary Gary Deppe Fred Kunkel Lisa Blanton, MBA, SHRM-SCP

A playful, inspiring call to action fueled by the QALMS coaching mindset Buckle up — the next five years at work are going to feel like someone hit th

Open article: 🌟 The Future of Work Is Changing Fast… and Coaching Is About to Become the Superpower Everyone Needs by Tim Hagen DISC and EQ Certified • 3 min read

🌟 The Future of Work Is Changing Fast… and Coaching Is About to Become the Superpower Everyone Needs

🚀 Training isn’t the problem—reinforcement is.
 And that’s exactly where AI is transforming the game.
I just released a new article on how AI + Coaching + QALMS are reshaping the way organizations reinforce learning long after the training session ends.
If you want employees to apply what they learn…
 If you want leaders to coach with confidence…
 If you want training to actually translate into performance…
👉 This is a must-read.
AI gives leaders instant coaching questions, activities, learning projects, motivators, and follow-up support—turning skill development into a continuous, sustainable rhythm.
We’re no longer talking about “event-based training.”
 We’re talking about an engine of ongoing growth.
🔥 Read the full article here:

Association for Talent Development (ATD) Training Magazine Training Industry, Inc. Gary A. DePaul, PhD Gary Deppe Ascension#CoachingCulture #LeadershipDevelopment #AIinTraining #QALMS #ProgressCoaching #EmployeeDevelopment #ContinuousLearning #TrainingReinforcement #FutureOfWork #LifelongLearning #CoachingMatters #PeopleDevelopment #WorkplaceCulture #AILeadership

Organizations invest heavily in training, yet a familiar challenge always follows: how do you ensure people retain what they learned and translate it 

Open article: How AI Supercharges Training Reinforcement Through Coaching and QALMS by Tim Hagen DISC and EQ Certified • 3 min read

How AI Supercharges Training Reinforcement Through Coaching and QALMS

Training Magazine J. NUYA, Lean Six Sigma BB-in-training Training Industry, Inc. #emotionalintelligence

Progress Coaching Announces CoachApply Builder AI — A Breakthrough Innovation That Instantly Generates Personalized Coaching Plans for Today’s Leaders

Open article: FOR IMMEDIATE RELEASE: CoachApply Builder AI by Tim Hagen DISC and EQ Certified • 2 min read

FOR IMMEDIATE RELEASE: CoachApply Builder AI

Are your leaders ready for AI and the conversations that come with it? 

SEWI-ATD - Southeastern Wisconsin Chapter of the Association for Talent Development Association for Talent Development (ATD) CNY ATD

👉 Every time a new technology emerges, there are claims that it marks the end of human connection. We heard it with email, texting, remote work, and 

Open article: AI Didn’t Replace Coaching — It Put a Spotlight on It by Tim Hagen DISC and EQ Certified • 2 min read

AI Didn’t Replace Coaching — It Put a Spotlight on It

The AI Revolution: A Leadership Opportunity Like Never Before

In today's leadership landscape, AI is revolutionizing how tasks are managed, freeing up valuable time for leaders. With smart technology handling scheduling, reporting, and data tracking, leaders now have the opportunity to focus on what truly matters - coaching and human connection.

As AI streamlines workflows and boosts efficiency, a crucial question emerges: how will leaders utilize their newfound time? Will they dive into coaching, nurturing growth and development, or simply get caught up in emails and administrative tasks?

This junates a pivotal moment where Artificial Intelligence's precision meets human leadership's empathy and personal touch. While AI excels at organization and speed, it can never replace the human touch of belief, encouragement, and growth-oriented conversations.

The key for modern organizations lies in leveraging AI as a tool for human development, not a substitute. By embracing AI as a partner in fostering a coaching culture, organizations can thrive in this new era of leadership evolution.

To guide you on this transformative journey, let's embark on exploring the four dynamic stages of cultivating a coaching culture that flourishes alongside the AI revolution. #LeadershipDevelopment #AIRevolution #CoachingCulture Association for Talent Development (ATD) Training Magazine

How the AI Revolution Is Creating the Biggest Leadership Opportunity of Our Lifetime We’re living in a wildly exciting moment in leadership history. F

When AI Gives Leaders Time… Will They Use It to Coach or Just Catch Up on Email?

Training Magazine / Training Conference & Expo

Most leaders say they're open to change, but the truth shows up when AI starts knocking on the coaching door.

AI isn't coming for our jobs. It's coming for our excuses.

A smart coach isn't threatened by a tool that can surface new insights, spot patterns faster, or even ask questions we might miss. A smart coach gets curious.

I've seen it firsthand. Managers who lean into AI as a partner end up with more time for real conversations, not less. They're freeing themselves from the spreadsheet trap and actually getting to coach. 

But here's what no one wants to admit: the biggest barrier isn't tech. It's ego.

Are you willing to let a machine make you better? Or are you clinging to old habits because they're comfortable?

The future of coaching isn't about robots taking over. It's about leaders who choose to adapt, use new tools, and get a little uncomfortable in the process.

The only thing standing between you and next-level coaching is your willingness to learn.

So, ask yourself—are you ready to lead the change, or are you waiting to be disrupted?

Progress Coaching is excited to announce the launch of CoachApply 6.0, a significant advancement in coaching technology aimed at empowering leaders to develop their teams with speed, consistency, and confidence. This latest version combines unlimited coaching content, AI-driven support, and structured coaching models, enhancing leader capabilities across organizations of all sizes.

Attend an Upcoming Webinar Demo: https://lnkd.in/gDh4QVkt

Key features of CoachApply 6.0 include:

1. **Unlimited Downloadable Coaching Plans**  
Leaders can now access an extensive library of coaching plans that can be downloaded, customized, and shared instantly. With hundreds of plans available, leaders can address specific skills, behaviors, and performance needs effectively.

2. **Massive Expansion of the Coaching Plan Library**  
The enhanced library offers development plans covering essential workplace competencies such as:
- Performance & accountability
- Emotional intelligence
- Leadership development
- Motivation & engagement
- Communication
- Team collaboration
- Feedback & coaching conversations
- DISC & EI-based development
…and more.

3. **CoachApply Mentor — The New AI Coaching Engine**  
CoachApply 6.0 introduces CoachApply Mentor, an AI-powered coaching assistant capable of addressing virtually any coaching question. Whether preparing for challenging conversations or tackling real-time performance issues, CoachApply Mentor provides immediate, step-by-step coaching guidance.

4. **Introducing CoachApply Builder AI**  
This innovative feature automatically generates customized coaching plans for various business functions. Leaders and HR teams can quickly create plans tailored to:
- Leader-to-Employee Coaching
- Employee Self-Coaching
- Group Coaching
- Job Description–Based Coaching Plans
- Training Course Reinforcement Plans  
CoachApply Builder AI ensures consistency, scalability, and role-specific development support, allowing leaders to coach precisely what the business requires.

Tim Hagen, Founder of Progress Coaching, stated, “Organizations want leaders who coach. Leaders want tools that make coaching simple, consistent, and personalized. CoachApply 6.0 finally gives leaders the structure they’ve been missing — and the AI support needed to coach confidently

Let’s face it, most workplace training disappears faster than a donut at a Monday meeting.

Why is that? 
Because information fades. People go back to their busy routines and rarely revisit what they’ve learned. All that time, money, and energy invested in training often gets lost in the shuffle.

But there’s a shift happening right now, and AI is leading the charge.

Imagine this: An employee completes a training course. They walk away feeling good, a little more confident. But then, reality kicks in. Meetings pile up, priorities shift, and within days that new skill takes a back seat.

A week later, just as they’re about to forget, AI steps in. 
It sends a scenario right to their inbox—personalized, relevant, something directly tied to their day-to-day work. The employee responds, and in return, they get quick, focused feedback that actually helps them use the new skill in the flow of work.

It doesn’t stop there.

AI keeps listening, learning, and watching for patterns across the team. Maybe several people are stuck on giving constructive feedback. Maybe managers struggle to coach through tough conversations. AI flags those trends and arms leaders with targeted, practical strategies to coach in the moment.

Now, instead of a “one and done” training session, you have ongoing learning and real-time coaching happening week after week. Employees get what they need, when they need it. Managers don’t have to guess where to focus—they have data and recommendations at their fingertips.

This is what a true coaching culture looks like in 2024.

The best part? It’s not about replacing human managers or coaches. It’s about using technology to support them, close skill gaps, and keep development alive every single day.

What if your organization could turn every training investment into lasting behavior change? 
It’s not just possible. It’s happening now.

Ready to move past training that gets forgotten? 
It’s time to build a workplace where learning actually sticks.

🚀 Sales Leaders + Coaches… this one’s too good to miss!
If you want to kick off 2026 with sharper coaching, more consistency, and a real plan to drive performance… I’ve got something awesome for you.
I’m delivering a FREE webinar on December 9th with Training Magazine called:

🎯 “How to Build a Sales Coaching Plan to Maximize Performance for 2026.”
👉 https://lnkd.in/gJrE9MXU

We’re going to break down—step-by-step—how to build a coaching rhythm that actually sticks and sparks real behavioral change. No fluff. No theory-only talk. Just practical tools you can use immediately.
Here’s what we’ll dig into:
 How to turn sales expectations into coachable actions
 A coaching rhythm that creates consistent progress
 🔥 Ways to reinforce training so learning actually transfers
 🔥 Tools to help leaders coach with confidence
 🔥 How to measure and celebrate progress so momentum grows all year

If you lead people, coach people, or simply want your team to be more coachable and consistent… this session is packed with ideas you can use the very next day.
💥 And it’s completely FREE.
 💥 And yes… it’ll be fun, energetic, and fast-moving.
🔗 Register here: https://lnkd.in/gJrE9MXU

Let’s build stronger coaching habits and set your team up to dominate 2026! 💪🔥

🚀 BIG ANNOUNCEMENT! CoachApply 6.0 Is LIVE.
 And it changes everything about how leaders coach.
For years, coaching has been the “extra” work leaders try to fit in.
 CoachApply 6.0 flips that script.

ATTEND UPCOMING DEMO WEBINAR (25 MINUTES): https://lnkd.in/gDh4QVkt

🔥 What’s new?
 • Unlimited downloadable coaching plans — yes, unlimited.
 • Access to hundreds and hundreds of skills-based plans for every situation.
 • CoachApply Mentor, the new AI engine that answers virtually any leadership coaching question.
 • The ability to build multiple types of coaching plans tied directly to the Progress Coaching Training System.
 • Reinforcement tools, multi-model plan creation, and a structure leaders can trust.
Coaching isn’t optional anymore — it’s a competitive advantage.
 And now, it’s finally easy, scalable, and ready for every leader at every level.

👉 Excited to show leaders what’s possible when coaching becomes part of the culture instead of a chore.

Association for Talent Development (ATD) Training Magazine Training Industry, Inc. International Coaching Federation
#CoachApply #ProgressCoaching #LeadershipDevelopment #AIinHR #Coachability

us02web.zoom.us

Welcome! You are invited to join a webinar: CoachApply 6.0 Demo. After registering, you will receive a confirmation email about joining the webinar.

Training Industry, Inc.

International Coaching Federation

Imagine coaching that’s laser-focused on real results—no guesswork, no wasted time. 

That’s the power of combining AI with a coaching framework like QALMS—Questions that drive self-awareness, Activities that spark positive change, Learning projects that boost accountability, Motivators that energize career growth, and Supplemental coaching exercises that are prescriptive and require zero in-person leadership time. 

AI can analyze data, feedback, and behaviors to recommend personalized questions that help individuals reflect deeply. 
It suggests activities tailored to create meaningful change. 
It designs learning projects to hold people accountable. 
It offers motivators that energize their career journey. 
And it provides prescriptive coaching exercises that leaders can deploy instantly—no extra face-to-face time needed. 

This approach makes coaching scalable, focused, and impactful. 

Leaders are no longer stuck in endless meetings or vague conversations. 
They have a powerful tool—driven by AI—to guide development with precision. 

The question is: are you ready to leverage AI to deliver coaching that drives real growth? 
Because the leaders who do will unlock untapped potential in their teams. 

Where do you see AI and frameworks like QALMS making the biggest difference in your coaching practice?
 Want More Info Click Here: https://lnkd.in/g9DXGVXC

Association for Talent Development (ATD) Training Magazine Ana Smith Annette Adams, MBA, CEBS Anne Reid Annie Lee #coaching #leadership

Below is a breakdown of how each element strengthens retention, application, and habit-building. Q – Questions Questions spark awareness, reflection, 

Open article: The QALMS Framework: How It Makes Training Stick
 by Tim Hagen DISC and EQ Certified • 3 min read

The QALMS Framework: How It Makes Training Stick

Most managers think managing and coaching are the same thing. 

But here’s the truth.

Managing is about tracking tasks and making sure things get done. Coaching is about helping people grow and unlocking their best. 

There’s a big difference.

A manager gives instructions, sets deadlines, checks progress. A coach asks questions, listens, and helps people find their own answers. 

That difference might sound simple, but it changes everything.

When you coach instead of just manage, your team feels seen. They feel trusted. They feel like they matter. 

And you start to notice something else, too.

Turnover goes down. People actually want to stay. Engagement goes up. Performance follows. 📈

I’ve seen this firsthand with leaders who make the switch. The energy changes. Morale rises. People go the extra mile because they feel invested in. 🌱

So here’s the real question:

Are you managing your team, or are you coaching them? 🤔

The results speak for themselves.

What do you think makes a bigger impact, managing or coaching?
Share your thoughts below, like if you agree, and follow for more leadership insights.

Most managers think they're coaching their teams.
But in reality, they're just telling people what to do.

Here's where it goes wrong.

The typical "coaching" conversation is actually a series of instructions or feedback sessions.
Managers assume they're guiding, but employees walk away feeling micromanaged, not empowered.

I've seen this pattern dozens of times:
- Manager: "Here's what you should do."
- Employee: Nods, leaves, and nothing changes.

Why?
Because real coaching isn't about giving the answer.
It's about drawing out ideas, building confidence, and helping people solve problems themselves.

A good coach asks questions like:
"What have you tried so far?"
"What’s getting in your way?"
"What would a successful outcome look like for you?"

Coaching is about listening more than talking.
It's trusting your team to think, not just obey.

Next time you’re about to give advice, pause.
Ask one more question instead.

That shift is the key to transforming managers into true workplace coaches.

I see it all the time: companies invest in coaching training, and nothing changes.

Hundreds of managers sit through a day or two of workshops. Trainers deliver their best tips. Everyone leaves feeling inspired.

But fast forward a month, and it’s back to the usual routines.

Why? Because there’s almost never any real follow-up.

It’s easy to check the box and say, “We did coaching training.” 
It’s much harder to turn new skills into daily habits.

Without structured follow-up and ongoing practice, most managers revert right back to how they’ve always led. 
And nothing shifts for their teams.

Here’s the pattern I see:
- Managers attend training
- They jot down some good ideas
- They go back to their overloaded desks, and real life takes over
- A month later, the training binder is collecting dust

The solution isn’t complicated, but it does take commitment.

If you want coaching to stick, make follow-up part of the plan from day one.
- Schedule short check-ins for managers to share what they’ve tried and what’s getting in the way
- Encourage peer-to-peer discussions to keep ideas alive and fresh
- Offer quick practice sessions or role-plays to build confidence

It’s not about doing more training days.
It’s about creating a space where coaching gets practiced, talked about, and improved week after week.

The difference between “training” and real change? 
How you follow up.

If you want managers to coach better, don’t let the conversation end when the workshop does.

Most training has Fractional Success.

Not because people don't want to improve, but because after the workshop ends, nothing sticks.

Here's what nobody admits: If you're not reinforcing training, you're throwing money away.

Coaching is the only real solution.

It's not a nice-to-have. It's the number one way to get results.

Training without coaching is like building a house without a foundation. The knowledge fades, the skills vanish, and the investment is wasted.

But add coaching? Suddenly, people are engaged. They remember. They apply. Habits change for good.

I've seen teams who tried everything else. Only when they made coaching the core of their reinforcement did performance actually improve.

If you're serious about results, stop hoping training alone will work.

Double down on coaching. Make it your standard—not an afterthought.

Ready to actually see change? Start reinforcing your training with coaching now.

Most leaders say they're open to change.

But when AI enters the picture, that's when you see who actually means it.

AI isn’t here to replace managers. It’s here to expose every lazy habit and tired excuse.

You can ignore it, keep running the same old meetings, keep guessing what your team really needs. Or you can use AI to flip the script:

- Get instant feedback on your coaching sessions.
- Uncover blind spots you didn’t know you had.
- Make every conversation more targeted and useful.

I've worked with managers who went from playing it safe to using AI as a competitive edge. They’re not just collecting data—they’re turning it into real action. Engagement goes up. Retention gets stronger. And nobody’s asking for another boring training session.

But here’s the uncomfortable part—AI doesn’t care how long you’ve been in charge. It doesn’t care what your title is. It just shines a light on what’s working and what’s not.

If you want to stay average, stick with “that’s how we’ve always done it.”

If you want to lead, let AI tell you the truth—even when it stings.

Coaching cultures aren’t built on comfort. They’re built by leaders who use every tool, challenge every assumption, and keep moving forward.

The next generation of great managers won’t be the ones with the best answers—they’ll be the ones asking better questions, powered by AI, and hungry to improve.

Are you willing to get uncomfortable? Or are you settling for safe?

English Schools Foundation

Reporting to the Chief Executive Officer and interacting regularly with the Board of Governors and Board sub-committees, the Human Resources Director (the CHRO, Head of the HR Function in ESF) is accountable for all aspects of human resources including but not limited to: recruitment and talent acquisition, employee orientation, on-boarding and induction, employee relations, union relations, grievances and disciplinary issues, performance management, human resources shared services operations with internal clients and stakeholders, compensation and benefits, developing and maintaining current policies, data privacy initiatives and HR information systems including mobile device enabling HR systems, the recruitment / applicant tracking system and leveraging social media tools.

English Schools Foundation (ESF) operates a group of English-medium schools across Hong Kong. There are five secondary schools, nine primary schools, two ‘all-through’ Private Independent Schools, five kindergartens and a school for students with special educational needs. All schools are committed to excellent academic achievement while giving an all-round education. ESF welcomes children with special educational needs. ESF employs approximately 3600 staff.

Human Resources Director (Head of Human Resources, Reporting to CEO)

Juniper Networks

Regional HR generalist position, accountable for all HR activities in Asia Pacific covering Japan, South Korea, China, Hong Kong, Taiwan, Thailand, Vietnam, Singapore, Malaysia, Indonesia, India, Australia and New Zealand. Continued to grow the Asia Pacific organization to 3,000 + employees. Involved in Global HR projects and managed an APAC Regional HR team of 25+ HR professionals.

Major responsibilities included overseeing HR support across Asia Pacific to the sales force functions, customer service and professional services, the India and Beijing Engineering Centres, corporate functions such as Finance and Marketing, and business aligned product or service groups with an Asia Pacific presence. Provided HR shared services support out of Hong Kong and other location to support internal clients.

Senior Human Resources Director, Asia Pacific

Citrix Systems

Regional HR generalist position, accountable for all HR activities in Asia Pacific including – Japan, South Korea, China, Hong Kong, Taiwan, Thailand, Singapore, Malaysia, India, Australia and New Zealand. Tasked with rapidly growing and scaling the Asia Pacific organization that included sales, support and engineering functions.

Regional HR generalist position, accountable for all HR activities in Asia Pacific including – Japan, South Korea, China, Hong Kong, Taiwan, Thailand, Vietnam, Singapore, Malaysia, India, Australia and New Zealand. Rapidly scaled & grew the Asia Pacific organization from 100 employees in April 2003 to 1300+ employees today.  Grew the APAC HR organization from two people including myself to a regional team of 20+ HR professionals.

Director Human Resources, Asia Pacific

Rockwell Automation

Accountable for overseeing all aspects of human resources activities for roughly 1500 staff in the greater Asia Pacific region. Rockwell Automation is an industrial high-technology multinational that is also an industry leader in the development and application of Internet enabled industrial control systems.

Director Human Resources, Asia Pacific, based in Hong Kong

Achieve Global

Times Mirror owns Achieve Global, which in turn owns some of the top training companies in the world including Learning International and Zengar Miller. My last four months with this company transfered into a consultant and training role.

Director Sales & Marketing; Trainer

Landmark Education

After one year working in the Toronto office, was transfered to Vancouver to take over the office, and also manage the Calgary, Edmonton and Victoria out of areas. Landmark Education offers very powerful personal development programs. To learn more visit their web site: http://www.landmarkeducation.com/

Centre Manager, Western Canada

CCE International Admin Group

Owner/operator of a small consulting firm offering small/medium sized business consulting services and special project assistance & development.   Activity in this venture was highest during the seasonal lows of BC Yachts Services Inc. Assignments have included designing management retreats; developing business, marketing and strategic plans.  The largest client had 400 employees.

Owner/General Manager

BC Yachts Services Inc.

Founded this service business specialising in yacht maintenance, repair and cleaning. The firm, which had a client base of 250, and up to 14 employees, was featured in radio interviews and a number of publications including the August 1984, Canadian Business Magazine cover story.  (Copy available upon request.)  The company began as a seasonal operation, turning into full time employment upon my graduation from university in May 1987.  During employment with Leadership Skills and Landmark Education I had an Operations Manager run the company under my guidance.

Owner/Founder/General Manager

Transformational Executive & Leadership Coach | Strategic HR Leader

With a career dedicated to empowering people and organisations, I now focus on guiding leaders through high-impact coaching - helping them unlock potential, drive change, and achieve transformational growth. My background as a global, senior HR executive equips me with unique insight into leadership challenges, cultural dynamics, and organisational strategy.

For over 30 years, I’ve shaped HR strategies that align with business vision, built high-performing teams, and led large-scale change, mergers and acquisitions across industries - from tech giants to international education institutions. This experience allows me to coach with depth, blending strategic thinking with practical wisdom on talent, culture, and leadership effectiveness.

Having worked across North America and Asia, and held worldwide HR responsibilities, I bring a global perspective to coaching, enriched by cross-cultural sensitivity and a passion for developing inclusive, resilient leaders. My approach is grounded in servant leadership, fostering trust and accountability while challenging clients to think boldly.

Key Coaching Focus Areas:
✅ Leadership/HR Advisory & Consulting
✅ Leadership Coach and Mentor
✅ Executive and Business Coach
✅ Executive & Leadership Development
✅ Career Transitions & Personal Growth
✅ Organisational Culture & Change
✅ High-Performance Team Dynamics
✅ High Impact Life Coaching
✅ Global Mindset Accelerator
✅ Start-up Mentor
✅ AI Guide

Background: Former senior and regional HR leader at Rockwell Automation, Juniper Networks, Citrix, and English Schools Foundation; EMBA (Kellogg-HKUST); entrepreneur and advocate for purposeful leadership.

🏆 Silver, Most Inspiring Leader 2025
🏆 HKIHRM Well Being Award Winner 2025
🏆 APAC HR Superstar 2020
🏆 Top 100 Global HR Heroes 2019
✍🏽 Contributing Author to International Bestseller "Speechless" & "Rattled Awake"

Charles Caldwell

𝗘𝗺𝗲𝗿𝗴𝗲𝗻𝗰𝘆 𝗖𝗮𝗹𝗹 𝗙𝗼𝗿 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗩𝗼𝗹𝘂𝗻𝘁𝗲𝗲𝗿𝘀 𝗙𝗼𝗿 𝗧𝗮𝗶 𝗣𝗼 𝗛𝗼𝗻𝗴 𝗞𝗼𝗻𝗴 𝗙𝗶𝗿𝗲

If in Hong Kong and available, you may assist with emergency community response set up to support the affected community. Details attached or contact Hands On Hong Kong. Link in comments.

𝗛𝗶𝗴𝗵-𝗜𝗺𝗽𝗮𝗰𝘁 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗖𝗼𝗮𝗰𝗵 𝗟𝗲𝘃𝗲𝗹𝗶𝗻𝗴 𝗨𝗽 𝗟𝗲𝗮𝗱𝗲𝗿𝘀 & 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 || My Ceiling is the Next Generation’s Floor

No alternative text description for this image

taplio

The Battle

Tim Hagen

Charles Caldwell

Followers

Posts

Engagements

Likes

Performance ScoreTim Hagen's LinkedIn Performance

Performance ScoreCharles Caldwell's LinkedIn Performance

Ready to grow your LinkedIn presence?

taplio

The Battle

Tim Hagen

Charles Caldwell

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Tim Hagen's LinkedIn Performance

Performance ScoreCharles Caldwell's LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreTim Hagen's LinkedIn Performance