Tim Hagen

Progress Coaching is a pioneer in the workplace coaching movement with over 26 years of experience helping organizations increase engagement, develop and retain top talent, and create a strong workplace culture by developing managers into coaches!

What we do: 

Using our proven methodology and training system, we will create a custom coaching strategy that:

✅ Saves your organization (and your managers) TIME and MONEY
✅ Speaks directly to YOUR sales or service processes
✅ Promotes and drives YOUR organizational values
✅ INCREASES ENGAGEMENT and REDUCES TURNOVER through a culture of coaching and feedback

You name it, we’ve built it! NO MATTER WHAT the scenario, we can provide a coaching solution – guaranteed!

How it works: 

⭐ We’ll assess your organization’s current culture and goals
⭐ Design a coaching strategy that fits your unique needs
⭐ Deliver training through virtual workshops, online courses, and on-demand resources 
⭐ Facilitate group & one-on-one coaching that addresses YOUR real-life workplace challenges!
⭐ Provide on-going support you can count on! 


Why it works:

✅ Relieve the burden from HR: instead of deferring to HR for every tough conversation or performance issue, managers learn how to have coaching conversations that create strong connections, build trust, and inspire action! 

✅ L&D teams are supported: managers will learn how to structure their conversations to increase performance and become partners in driving the training & development initiatives your organization is already doing!

✅ Managers save time: managers will learn techniques to engage with employees and inspire positive change in as little as 8-12 minutes per week using our proven 4-step coaching conversation model! Through supplemental coaching strategies, managers will learn to scale their time and drive development without even being present! 

✅ Adults learn best when the material directly applies to them, and traditional training alone does not accomplish this. Our PODs format is survey-driven, targeting participants' actual workplace management and coaching challenges, with instruction, discussion, activities, and practice!



Submit your request here 👉  https://form.jotform.com/211636813521147 

Contact me:

💻 Website: http://www.progresscoachingleader.com
📅 Schedule a call: https://calendly.com/timprogresscoaching
✉ Email: Tim@ProgressCoachingLeader.com
📱 Cell: 262-227-8563

President of Progress Coaching  (Till Day I Die)

I own and operate Progress Coaching with 7 employees - we teach managers a very powerful and proven system to engage and develop their staff into high performing talent. We help groups develop, retain and recruit talent by using technology and coaching solutions to increase the bottom line. Progress Coaching has many client types from publicly traded companies to professional sports teams to credit unions to manufacturing companies to banks to people who simply want to become certified Progress Coaches.

What if your most powerful sales coach doesn’t sit in your sales meetings but sits across the table from your sales team every day? 

We often focus on pipelines, close rates, and activity metrics. However, what if the real accelerator of performance is customer perception? When customers intentionally provide structured feedback on listening skills, responsiveness, value creation, and trust-building, sales improvement shifts from being theoretical to market-driven. 

This article explores a bold idea: turning customers into performance partners. By doing so, organizations can foster faster growth, stronger relationships, and a true competitive edge. 

For those serious about building a market-aware sales culture rather than just a metric-aware one, this perspective may challenge conventional thinking about coaching. 

#SalesLeadership #CustomerExperience #SalesCoaching #VoiceOfTheCustomer #RevenueGrowth #PerformanceAcceleration #LeadershipDevelopment #SalesStrategy Association for Talent Development (ATD) LinkedIn for Sales Sales Humor Mike Williams Mike Carroll Britton Ertman Brent H Sadler CNBC

Tim Hagen DISC and EQ Certified

President of Progress Coaching @ Progress Coaching | Certified Leadership Trainer & Coach

What if the greatest sales coach in your organization… didn’t work for you? What if the most honest, accurate, performance-accelerating feedback wasn’

Open article: What If Your Customers Coached Your Salespeople? by Tim Hagen DISC and EQ Certified • 4 min read

What If Your Customers Coached Your Salespeople?

This is myself and my good buddy Philip Rodriguez who's been producing my webinars now for 10 plus years along with he and Gary Van Antwerp they have been fantastic to me and this is my 20th straight year with one exception attending the Training Magazine conference. This conference is run by great people and we have a lot of fun evidenced by the torture I've given this man during my webinars. It actually pales in comparison to what I did to Lorri Freifeld years ago when she had to host one of my webinars but the funny thing is these people can have fun but they also work hard for their customers. If you've never attended a training magazine event I would encourage you to do so

Lauren Boam is #hiring. Know anyone who might be interested?

Medical, Vision, Dental, 401(k) and 4+ benefits

This platform provides unique and valuable insight to the sales interactions leaders cannot always be present for Get More Info: https://lnkd.in/ecT8mrXu

#selling #sales Selling.com Salesloft

I'm hosting How to Build Organizational Self-Awareness. Make sure to attend it on March 6.

Tim DISC and EQ Certified

View Tim Hagen DISC and EQ Certified’s profile

How to Build Organizational Self-Awareness

Founder, Intelligent Conversations | Author | B2B Sales Training Consultant | Converting Sales Teams into Revenue Generating Machines

What if your toughest competitor took twice as many shots — and you still won?

That’s exactly what happened when Team USA beat Canada 2–1 in overtime.

Canada: 38 shots on goal.
USA: 20.
Final score? USA wins.

Too many sales managers are obsessed with activity.
More calls.
More demos.
More quotes out the door.
More shots = more goals… right?
Not always.

USA didn’t win because they took more shots.

They won because they made their opportunities count.

Quality > volume.

Your team could be sending twice as many proposals as your competition and still losing.

The real question isn’t:
“How many quotes went out this week?”

It’s:
“Were those opportunities actually qualified?”

And then there’s the other half of the game: defense. USA was the underdog. They protected their net during a 5-on-3 power play. They didn’t break under pressure for 60+ minutes. They stayed disciplined — and closed in OT.

In sales, that’s:
Protecting margin
Preventing pipeline leaks
Staying disciplined when a prospect goes quiet
Following a process instead of chasing hope

The scoreboard only shows one number:
Wins.
Not shots.
Not proposals.
Wins.

Is your team measuring what actually matters?

Check out our latest podcast specific to selling, coaching, and the power of self-awareness

Tasha Eurich Association for Talent Development (ATD) LinkedIn for Sales #selling #sales

Open video: Great Salespeople Win When Times Are Hard - Coaching Conversations in 2025 on buzzsprout.com

Great Salespeople Win When Times Are Hard - Coaching Conversations in 2025

SalesAware: The First Customer Drive Coaching Platform for Sales People

LinkedIn Live | 15 Minutes That Could Change How You Coach Sales

What if your customers became your most powerful sales coaches?

In this fast-paced 15-minute LinkedIn Live session, you’ll see exactly how SalesAware™ transforms real client feedback into structured, measurable coaching plans. We’ll walk through the simple four-step process — from customer input to automation, to the QALMS coaching model, to both self-coaching and leader-driven development plans.

You’ll discover how SalesAware helps sales leaders eliminate guesswork, reduce defensiveness, increase accountability, and turn customer perception into performance improvement.

If you care about stronger client relationships, more consistent revenue, and coaching that actually sticks — this is 15 minutes you won’t want to miss.

Katy Koenigs, Christine Madsen, SHRM-SCP and 3 other attendees

SalesAware: The First Customer Driven Coaching Platform for Sales People

What if the best sales coach in your organization isn’t your VP of Sales, your trainer, or your top producer? What if it’s your customer?

This week, I’m going LIVE for 15 minutes to present a concept that flips traditional sales coaching on its head. We will explore how SalesAware™ transforms real client feedback into:

- Clear behavioral insight
- Structured coaching conversations
- Self-coaching plans for representatives
- Leader-driven coaching roadmaps
- Measurable improvement over time

No fluff. No theory overload. Just a straightforward 4-step system:

Form → Automation → QALMS Coaching Model → Actionable Output

If you’ve ever wondered:

- “Why aren’t my reps getting this?”
- “I wish I knew what customers actually think.”
- “We need better accountability without creating defensiveness.”

You’ll want to be there. 

Here’s the truth: Salespeople may resist coaching, but they will always listen to the customer. When you systematize that voice, performance changes.

Join me live for 17 minutes for a big shift. Drop a 🔥 or comment “LIVE” and I’ll send you the details. Let’s turn customer perception into performance. 

#selling #sales Selling.com Salesloft Sales Humor Association for Talent Development (ATD)

I'm hosting SalesAware: The First Customer Drive Coaching Platform for Sales People. Make sure to attend it on March 20.

SalesAware: Let the Customer Be the Coach

In the world of sales, we dedicate significant time to training, role-playing, scripting, and coaching. We analyze closing ratios, pipeline velocity, activity levels, and revenue per representative. However, the most impactful coaching voice in the sales ecosystem is often overlooked: the customer.

SalesAware is founded on a transformative belief: when customers provide structured feedback about their sales experience, that feedback becomes the most credible and behavior-shaping coaching tool available to a sales organization.

Why Customer Feedback Changes Everything

Salespeople may debate a manager’s perspective, rationalize peer feedback, or resist formal training. Yet, they rarely ignore the customer. When a customer shares insights such as:

- “I felt rushed.”
- “You didn’t fully understand our business.”
- “Your follow-up was exceptional.”
- “You earned our trust.”

This feedback resonates differently. It is not theoretical or opinion-based; it represents market-based truth. SalesAware harnesses that truth to drive development within the sales team.

Open video: SalesAware: Let the Customer Be the Coach on open.substack.com

SalesAware: Let the Customer Be the Coach

I'm hosting Increase Sales Success with Self-Awareness. Make sure to attend it on March 17.

Increase Sales Success with Self-Awareness

Former Google Head of Sales & LinkedIn Managing Director | Creator of The Top 5% Method® | Helping High-Performing Professionals Build Influence and Design Elite Careers

Most careers are built by default.

The top 5% achievers design them deliberately.

I spent more than two decades inside the growth engines of the technology industry, including 10 years at Google and leadership roles at LinkedIn where I scaled billion-dollar portfolios across sales, marketing, product, and go-to-market strategy.

During that time, one pattern became impossible to ignore.

The professionals who rise fastest are not simply the most capable.

They understand how visibility, positioning, and influence operate inside complex organizations.

That insight became the foundation for The Top 5% Method®.

A strategic framework that helps high-performing professionals move from:

Execution → Strategic influence
Competence → Authority
Career ladder → Career architecture

Since 2015, I have coached 15,000+ professionals globally, including large leadership cohorts at Google, helping ambitious leaders redesign their trajectories and accelerate their impact.

Today I am the Founder and Chief Revenue Officer of Driving Impact, where I advise high performers and emerging leaders on how to:

• design intentional career trajectories
• become visible to decision-makers
• navigate power structures inside organizations
• build authority beyond their job title
• develop diversified income and portfolio careers

My clients include professionals from organizations such as:

Google
Accenture
Mastercard
Deloitte
LinkedIn
Delta
Barclays
and high-growth startups.

I also host Driving Impact: The Top 5% Method® Podcast, ranked in Apple’s Top 200 Business Podcasts, where I explore how top performers build influence, authority, and long-term impact.

If you are ready to stop simply climbing the ladder — and start designing your career deliberately:

Explore The Top 5% Method®

https://www.top5percentmethod.com
hello@drivingimpact.io

Katheline Jean-Pierre MSc

AI isn’t complicated. It’s just explained terribly.

If you're building with AI, here are 12 core concepts you need to know:

(From Luís Rodrigues, give him a follow)

1/ LLM (Large Language Model)

Massive neural networks trained on billions of words to predict and generate human-like text.
 
Used in: ChatGPT, Claude, Gemini, GitHub Copilot

2/ Tokens

AI reads in chunks, not characters. "Unbelievable" might be 3 tokens. Every token costs compute and money.
 
Used in: Model planning, API pricing, context management

3/ Prompt Engineering

How you ask matters as much as what you ask. I've gotten completely different outputs from the same model just by restructuring one sentence.
 
Used in: Content creation, business automation, image generation

4/ Transformers

The architecture powering modern AI. Self-attention lets the model weigh which words matter most in a sentence: "bank" means something different near "river" vs "money."
 
Used in: All modern LLMs, Google Search

5/ AI Agents

Models that plan, take actions, and loop back on results without a human clicking next at every step.
 
Used in: Workflow automation, research, multi-step tasks

6/ Context Window

Think of it as working memory. The bigger the window, the more text the model can hold and reason over at once. GPT-4 started at 8K tokens. Some models now handle 1M+.

7/ Multimodality

One model handling text, images, audio, and video. You can describe a photo, transcribe speech, and generate a report in a single pipeline.
 
Used in: Visual search, video analysis, accessibility tools

8/ RAG (Retrieval Augmented Generation)

Instead of relying only on training data, RAG fetches relevant info before answering. Helps a lot with accuracy and keeping things current.
 
Used in: Enterprise chatbots, customer support, documentation tools

9/ AI Alignment

Teaching models to behave in ways that are actually safe and useful. This is arguably the hardest problem in the field.

10/ Embeddings

Text turned into numbers that capture meaning. "Dog" and "puppy" end up closer together than "dog" and "spreadsheet."
 
Used in: Search engines, recommendation systems, document comparison

11/ Fine-tuning

Training a general model on specific data so it gets good at one thing. A base model knows everything broadly. A fine-tuned one knows your domain.
 
Used in: Medical diagnosis, custom chatbots, industry tools

 
12/ Hallucination

AI doesn't know what it doesn't know. It fills gaps with plausible-sounding, sometimes completely wrong answers. This is why human review still matters.
 
Impact: Trust, accuracy, business decisions

--

♻️ Repost to help your network understand AI.
➕ Follow me Katheline Jean-Pierre MSc for practical Business insights

12 Most Know GenAI terms from Luis Rodrigues

I built an app today.

Zero lines of code. Zero developers. Zero excuses.

because my students are busy. They're execs, high-performers, people in the middle of career pivots... and they want the Top 5% Method® Career Accelerator in their pocket, on the go... or wherever life takes them.

So I built it.
Live. By myself. In one afternoon.

With Replit, I went from "I wish I had an app" to "I have an app" 
and the whole thing felt almost unfairly easy.

This is what the new era of building looks like. You don't even need to wait anymore. You just need to start.


With replit, see how beautiful life is.
 🤍
C'est beau la vie. 

try it for yourself: https://lnkd.in/gymvyNT9

♻️ Repost if you’re ready to ship v1 today... not someday.

#Replitpartner #app #AI #replit

I Help Tech 👩🏾‍💻 Workers Become more secure in their Career, Pivot & Grow their Brand Authority | Fortune 100 Revenue Leader | Former Google, LinkedIn & Deloitte |

Emma Watson just said what every ambitious woman needs to hear right now.

"I'm WILLING to move forward even when I feel alone. 
I'm WILLING to go to bed each night at peace with myself. 
I'm WILLING to be my biggest, bestest, most powerful self."

Notice:
she didn't say "I will when I'm ready."
Or "I will when they notice me..."
Or "I will once I have permission...."

Just willing... and that's the key...

This International Women's Month, your willingness is your superpower.

Your readiness to move forward... 
even scared, 
even alone, 
even without permission... 
that's what separates you from everyone still waiting for the "right time."

What are you willing to do today that you've been putting off?


♻️ repost to inspire another woman today. 
📣 Join the next masterclass to elevate your voice today: https://luma.com/xyx53ude

They don’t need your perfection.
They just need your honesty.


The insight you think is “basic”
is someone else’s breakthrough.

The lesson you learned the hard way
is someone else’s shortcut.


When you carry a gift... when you carry God’s light. When your experience could help someone move forward, it's your duty to share it.

Even if it feels ordinary to you...
It might be life-changing for THEM.

Share your gift.



🔁 If this resonates, repost it to inspire someone else.
📣  Follow me, Katheline Jean-Pierre MSc, for practical ways to build brand authority in your career and on LinkedIn.

Fortune 100 Revenue Leader | Former Google, LinkedIn & Deloitte | I Help Women in Tech 👩🏾‍💻 Become more secure in their career & pivot |

A black woman in a pink dress presenting to a crowd

You’ve been told to wait your turn.
To stay humble...
Keep your head down. 

What nobody tells you:
These myths were never made to help you rise ❌

They were made to keep you safe.
But not successful.

In this carousel, I’m breaking down 7 outdated career myths women are still told, and what you actually need to believe instead.

It’s time to rewrite the rules.
Unlearn the noise.
And build a career your way.


Myth #1: “If I work hard, I’ll be noticed.”

Myth #2: “I need to be 100% qualified 
before applying.”

Myth #3: “Saying no makes me difficult.”

Myth #4: “Career breaks are a setback.”

Myth #5: “Good girls get promoted.”

Myth #6: “I shouldn’t talk about my accomplishments.”

Myth #7: “I have to choose between ambition and family.”



Swipe through the carousel to go deeper →

* There is no time like now to get the authority and recognition you deserve. You won't regret it. 

________
👉🏽 Learn how to build brand authority inside and outside or your company: https://luma.com/xyx53ude
👉🏽 Join the career acceleration waitlist: https://lnkd.in/gSjNSxT5
_______


♻️ Repost to help others elevate their brand.

CAREER MYTHS YOU NEED TO UNLEARN NOW

Your AI can process data.
But it can not build trust.


And in an AI-first world, trust becomes the real advantage… Your x-factor.

Because trust is not a vibe. It’s heartfelt consistent behavior over a long time period. 


Here are 20 ways to build trust at work and in your relationships, organized into 5 frameworks you can actually remember:

1) The TRUST Stack (the order matters)
Make outcomes repeatable
Close loops fast
Prove you understand
Create emotional safety
Tell the whole story

2) The 4 C’s of Credibility
6. Show your work
7. Be predictably solid
8. Make it about their win
9. Say the hard thing early

3) The Integrity Triangle
10. Match words & actions
11. Reveal incentives (“here’s what I’m optimizing for”)
12. No secret standards
13. Own your part

4) The Repair Protocol
14. Name the impact
15. Take clean responsibility
16. Offer a fix + deadline
17. Rebuild proof over time

5) The Trust Flywheel
18. Start with clarity (roles, decisions, timelines, expectations)
19. Ask for “friction feedback”
20. Call out trust wins publicly

If you want to stand out while everyone else is automating… become  the person people can trust under pressure AND in multiple contexts! 

Now... Which language of trust do you practice right now: reliability, candor, or repair?

♻️ Repost to remind everyone that trust still wins.
🚀 Drop your story in the comments.

an infographic that says "20 ways to build trust" 

She was brilliant but invisible.

Smart. Experienced.... The real deal. 
But, she was still the best kept secret in her field.

I recently spoke with a consultant specializing in AI governance for financial services firms. 

She wasn’t attracting decision-makers.
No CEOs, no CFOs, no Chief AI officers...
No steady inbound leads.
No clear authority positioning.

The harsh reality… is that LinkedIn has evolved.
Posting is not going to be enough.
Polished content without positioning does not convert.

She didn’t need more content.
She needed a clear Brand Authority strategy.

We’re now refining her positioning, and building sales, marketing, and content systems that turns visibility into executive-level conversations. 

AND LEADS!

If you’re a consultant or expert who wants to:
• Attract decision-makers
• Build inbound leads
• Become the go-to in your niche

It’s time your LinkedIn matched your expertise.

I’m hosting a Brand Authority Masterclass where I’ll break down what’s actually working right now.  


👉🏽 Sign-up now to the Masterclass at this link: https://luma.com/xyx53ude
👉🏽 Join the waitlist: https://lnkd.in/gSjNSxT5
♻️ Repost to help others accelerate their career with a strong personal brand.

 Bon Samedi.

a woman sitting in a chair giving a conference with a microphone at a conference. she wears a beige vest and a green dress. her name is katheline jean-pierre a brand authority career coach

AI video agents are changing how teams upskill.

Not by “adding more training” but by reducing ramp time, and keeping skills current as roles change. And your competitors already know this…

Traditional training struggles with speed and consistency.
Work changes weekly. 
Skills decay fast. 

And enablement teams can’t update content forever.

Join us for a practical session: https://hubs.ly/Q043jFf10

AI for Upskilling: Building Workforce Capability with Video Agents

📅 Feb 19 · 5:00 pm CET / 4:00 pm UK / 11:00 am ET

We’ll cover:
•⁠ Where AI video agents beat traditional training (and where they don’t)
•⁠ What they can improve: time-to-competence, consistency, adaptability
•⁠ How to evaluate cost vs. value without betting on hype

Who it’s for
Anyone responsible for learning, enablement, or workforce readiness at scale.

Speakers
•⁠ Kevin Alster   — Strategic Advisor, Synthesia (Moderator)
•⁠ Craig Watson — VP of Product, Synthesia
•⁠ Dominic Holmes — Senior Principal, Value & Strategy (EMEA), Cornerstone

If ramp time and skills drift are on your 2026 agenda, this will be worth your time.

SIGN-UP HERE: https://hubs.ly/Q043jFf10

#ai #Agents #AiAgents #synthesiapartner

The light you're hiding could change someone's trajectory. 
Yes, really. 
Even if you don't believe it. 

When you carry a gift,
when your story holds light,
and your path could help others find their own.

You have a responsibility.

Distill what you’ve learned.
And share it.

Even if it feels ordinary to you...
it could be life-changing for someone else.
Share your gift.
Share your voice.
Someone out there needs it.

Try it this week. 
Share one story and tell me what happens.

🔁 If this resonates, repost it to inspire someone else.
📣 Follow me, Katheline, to build your brand authority in your career.

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Tim Hagen

Katheline Jean-Pierre MSc

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taplio

The Battle

Tim Hagen

Katheline Jean-Pierre MSc

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