Astound Business Solutions 

Sales Director

Stark Leadership Coaching

Executive Leadership Coach

Lumen Technologies

Solution Architech Manager

Verizon Enterprise Solutions

Senior Manager over the Pre-sales Solutions Architects for the West Region, responsible for growing and supporting over $130M yearly revenue. Our team engages and partners with our customers to develop solutions that enhance the business drivers and use technology to connect companies to their customers, delivering high customer satisfaction and best in class services.

Solution Architect Senior Manager

XO Communications

As Sales Engineering Manager for the West Region National and Strategic team, I am responsible for the recruiting, training and development of the team of engineers supporting XO's largest accounts, including the Fortune 500 clients. We use performance based goals to coach and develop the team, while providing ongoing education on complex technologies and products.

Sales Engineering Senior Manager, National West Region

As Sales Engineering Manager, I was responsible for the Pre-Sales Engineers supporting the Direct and Indirect Sales Teams in the Northwest Region, including: San Francisco, Sacramento, Denver, Portland, Salt Lake City, Seattle and Spokane. Recruiting, developing, coaching and assisting Sales Engineers to deliver best in class solutions for highly complex WAN/LAN environments. Involved in the sales cycle from beginning to end, delivering presentations to audiences including C-Level decision makers, discussing customer challenges and developing business solutions to enhance capabilities of client networks and communications. I use performance based goals to coach and develop the team, while providing ongoing education on complex technologies and products.

Sales Engineering Senior Manager

Pre-sales engineer for National and Strategic accounts responsible for the design of complex WAN and voice solutions, including converged services such as MPLS, VPLS. Enterprise SIP, and traditional private line, SONET and wavelength services.. I also leverage managed services utilizing the broad list of IP based products, such as Hosted Security, Hosted PBX and Content Delivery, to form solutions for the customer's voice and data needs. I am involved from pre-sales through implementation, responsible for ensuring the design meets the customer's expectations. I use a consultative sales approach, and continue working with customers to leverage technology to enhance their business flows and drive down expenses.

I have served on the VoIP Subject Matter Expert team since 2009 to assist engineers across the country with complex VoIP solutions, especially Enterprise class SIP trunking.

Senior Sales Engineer

Advanced Communication Solutions

Responsible for running the Service Department for the company, including technical support staff, project managers, network engineers and administrative personnel. Also, I handled all aspects of IT for the organization, maintaining multi-location network and handling technical support group within the organization. Developed and managed Network Services department for company focusing on Wide Area Networks for voice and data applications.

Vice President of Service

Handled all day to day operations of the Service Department, including recruiting, hiring, MBO, customer escalations, dispatching, Tier III technical support and training.

Service Manager

Designed and implemented VoIP systems for Enterprise customers.

Lead Technician

Ameritrend Corporation

Designed and Implemented complex Enterprise class Unified Communication and Contact Center solutions.

Leadership starts from within. As we master our SELF, we become better equipped to not only lead from the front, but also to embrace a higher purpose that focuses the team on a greater good. This unlocks our potential as a leader, and creates a life of abundance.

Some important aspects of my life and career:

*Lifelong learner helping teams drive innovation, leveraging Business Outcome strategies to create new sales opportunities*

*Shaking up the status quo and developing growth mindsets*

*Generating thought provoking digital content related to technology, emotional intelligence and personal experiences*

*In the trenches side-by-side with teams, pushing them to think differently, while always focusing on the clients desired business outcomes* 

*Doing the gritty, detail work, relentlessly practicing, preparing and challenging to drive value for the client*

*Drilling the basics, and tirelessly working to improve*

*Working with the largest technology companies on the planet, delivering value and co-creation where combined outputs drive innovation*

Expertise in Sales. Engineering, Coaching, Development, Performance Management, Business Outcome Sales, Process and Procedure, Subject Matter Expert for VoIP technology, UCC and Cloud Omni-channel Contact Center solutions.

Technology specialties: AR/VR, Autonomous Vehicles (AV) and Unmanned Aerial Vehicles (UAV), Internet of Things, Smart Cities, Artificial Intelligence and Machine Learning (AI/ML), 5G and Private LTE, LAN/WAN Design, Transport: 100G, 10G and 1G, MPLS/VPLS, VoIP Specialist, Network Security, Cloud solutions, Bare Metal, SIP trunking, Ethernet, Transport, Wavelength, Routing and Switching

Tim West

Better People Solutions

Better People Solutions LLP is a boutique one-stop HR services firm aims to simplify the wide and complex spectrum of suite of HR services. Better People Solutions LLP has been supporting SMEs/SMBs and startups in maximising the ROI on Human Capital with minimal efforts by in- house operating teams.Onsite / remote project delivery includes end to end customised HR solutions and services. 
Support and guidance to professionals across the spectrum is part of the scope too.

Founder

Your CHRO

Your CHRO is a digital platform envisioned by Madhu and curated by young HR professionals. The platform aims to be a holistic 24*7 resource platform for all aspects and developments related to HR – world over using easy to consume and understand content in both the long and short formats. Your CHRO is founded on the principles of open sourcing – which means all resources found on Your CHRO are free and crowdsourced. Your CHRO’s target audience is HR professionals, students and decisions makers in the business fraternity seeking guidance, insights and tracking the latest trends on HR management.

Co-Founder

DLF Limited

Senior Executive Director (CSR)

Board Member (Group Companies)

Pan India lead for HR for all group companies

Senior Executive Director (Group HR Head)

India Tourism Development Coorporation

Senior HR Manager

East India Hotels Limited

Manager

HR Professional, Management Consultancy /Advisory Sevices /Former Sr.Executive Director (HR) DLF Ltd

Madhu an HR Leader with over 4 decades of diverse  experience in different sectors including Hospitality, Real Estate, Retail and  Entertainment. She has  successfully anchored and driven the people agenda through various phases of  growth, transformation and expansion.

Key areas of her expertise include the following:
Top leadership interface and management 
Sustainable Organization Design & Architecture.
Attendant HR strategies to reinforcing the “Talent Mindset” viz for talent acquisition, retention, capability building, and talent pipeline.
Integrated and innovative Compensation & Benefit program to support and foster a “pay for performance” culture.
Leading the people agenda in outsourcing, divestments, acquisitions & mergers of companies.
Ensuring workforce diversity and inclusiveness and strong champion of women @ work.

In last few years apart from consulting work in turnkey niche projects in the HR domain,on a pro bono basis Madhu also actively works with the students community to support them in their successful transition to their professional careers and preparing them to be future ready.
She is also actively working on projects that aspire to bridge the gap between the real workplace  and academic learning. 
She mentors young aspirants,leaders and entrepreneurs to navigate their business and professional challenges successfully.

Madhu Kumar Gambhir

Midweek Reflection: Work-Life Balance

🔲Japan’s new Prime Minister, Sanae Takaichi, recent 3.00 am meeting with her team made headlines. Her revelations she sleeps just 2–4 hours has raised a hornet’s nest. 

🔲For decades, Japan has battled culture of overwork rooted in its post-war economic revival mindset.  
▫️Only recently the government mandated reduction in work hours. 
▫️It finally woke up to  the adverse impact of overwork on personal, family life and mental health  including karoshi, death due to chronic distress caused by overwork.

🔲So when a national leader says she’ll “work, work, work”, the very behaviour the country is trying to unlearn is once again glorified. 

🔲In India, the debate  is similar. Eminent corporate honchos time and again emphasise the necessity of extended work hours. Even  while the millennials and Gen Z vociferously oppose :
▫️Extended work hours
▫️Late night calls
▫️Disruption of weekends
▫️And a culture that rewards visibility over productivity.

🔲They advocate balance not because they are allegedly lazy or lack drive or ambition.
▫️But because they understand the seriousness of the issue rather than glorifying a burnout . 

🔲Seriously 
❓Are we normalising exhaustion in the name of ambition.
❓Is hustle culture replacing healthy culture.
❓Are long hours actually improving output or just burning people out. 

🔲Whether in Japan, India or elsewhere, one common truth stands firm:
▫️Rest is not a weakness. It does not need justification but is what sustains us.
▫️Sleep is not optional or a luxury.
▫️Success without health is a recipe for failure in long run.

🔲Let us not send a message to the millions already struggling that work, ambition and responsibility alone matters regardless of its adverse impact on our health and well being.

🔲Remember there is life  beyond work and cannot be at the cost of your life.
▫️Balance is strength, not slacking and we all need to take note.

26/11/25
334/365

#worklifebalance #japan #india #hr #mentalhealth #linkedin  #linkedinlife

Career Success : Michael Phelps 

🔲Michael Phelps isn’t just the most decorated Olympian in history. He is a blueprint for discipline, resilience, and long-term success.

🏅 28 Olympic medals.
🥇 23 Olympic golds l,the most by any athlete ever.
🌍 33 World Championship titles.
🇺🇸 60+ U.S. National titles.
⏱️ 39 world records broken in his career.

🔲While undoubtedly one of the most physically gifted athletes of all time, Michael’s success is NOT just genetic or accidental but is engineered to become a reality.

🔲A 8 years old, Phelps wrote on a “goal sheet” that he wanted to go to the Olympics.He kept that goal for life.
◽️Phelps later continued to write down timings he wanted to achieve and places them where he could see them every day.

“When I get out of bed, I know what I’m waking up to work on.”

🔲His coach Bob Bowman told him as a teenager:
“Watch the videotape before you sleep and when you wake up.”
◽️That “videotape” wasn’t real. Imagination and not fantasy became a training tool for a perfect race. A mental movie of a perfect race.
◽️He visualized:
▫️His strokes
▫️The sound of water
▫️Even water dripping from his lips

🔲Be prepared for any exigencies .  In the Beijing 2008 200m butterfly final his goggles filled with water from the start.
◽️He could not see a thing.
◽️Phelps didn’t  panic because he had mentally rehearsed it.
▫️He counted strokes.
▫️He trusted muscle memory.
▫️He not only won gold but set a world record.

🔲Failure taught him resilienc.In London World Championship 2012, Phelps lost the 200m butterfly to Chad le Clos by 0.05 seconds.
◽️He didn’t blame luck but understood the reasons and made corrections. 
◽️Process is more important than outcome.
◽️Four days later, he won gold in the same event and eventually, he beat le Clos in Rio 2016.

 “It doesn’t matter if you fall short. It is never a failure to go after your goals with everything you’ve got.”

🔲Practice makes perfect.Before Athens 2004, Phelps trained 365 days a year for SIX years.
◽️No Christmas.
◽️No birthdays.
◽️No “cheat days.”

“Michael worked harder than anyone I’ve ever seen in any endeavor,” said Coach Bowman.

🔲Talent may start the journey.
Consistency finishes it.
◽️Although he may be blessed with the ideal swimmer’s body, Phelps would never have reached success without practice and persistence.
◽️Whether in or out of the water, Phelps has always pushed himself to reach his dreams.

◽️If you pursue your goals with EVERYTHING you have 
you never truly fail.

25/11/25
333/365

#careersucces #hr #growthjourney 
#bestadvice #purpose #whatinspiresme #linkedin #linkedinlife

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Career Success: The Quiet Roadblock 

🔲We’ve all met someone incredibly talented…but somehow never moved ahead.
▫️Not because of absence of capability 
▫️Not because the world was unfair.
▫️But because every conversation began with:
“I was going to…”
“I meant to…”
“Actually, what happened was…”

🔲Very early on in my career my boss told me :
“Madhu, your talent puts you in the room. Your consistency decides whether you stay.”

🔲I didn’t understand it then, but I experienced it in hindsight.
▫️I  worked with a brilliant colleague sharp thinker, great communicator, who seemed to know it all. 
▫️But he missed every missed deadline but always had a perfectly crafted explanation.

 “I’ll start tomorrow.”
“This week is too hectic.”
 “Once things settle, I’ll get back on track.”

▫️The first time, there was  sympathy for him. 
▫️The second time, they understood his game. 
▫️The third time… they stopped trusting.

🔲Not just others but the sad irony..
▫️He stopped trusting himself.
▫️He lost confidence in himself when he failed to deliver not once but repeatedly.

🔲Yes, career setbacks rarely happen for lack of opportunity, unfair systems, or external circumstances.
▫️But many times, the real roadblock is Excuses we manufacture ourselves.
▫️Every excuse weakens your own trust in your abilities.
▫️Every delay erodes your discipline.
▫️Every justification makes the gap between intention and action a little wider.
▫️Because excuses, no matter how polished, leave behind a silent trail of disappointment
▫️Excuses chip away something more valuable than time..credibility.

🔲Failures is nothing but an outcome of thousands of excuses and not one good reason.
✔️Career success is never built on grand declarations but on small, repeated promises you keep, especially the ones no one sees.

🔲Here are three simple mantras with powerful shifts:

✔️Say Less. Deliver More.
Avoid premature declarations.
Let your work speak for itself 
Credibility is built quietly.

✔️Make ‘micro-promises’ to yourself.
Start with a 10-minute task.
Then another.
Stack small wins until your discipline wakes up again.

✔️Replace the excuse with the truth.
Instead of: “I didn’t have time.”
Say: “I didn’t prioritise it today.”
This single shift turns intention → action → results.

✔️ Show up even when motivation dips.
✔️ Deliver even when no one is watching.
✔️ Do what you said you would, when you said you would.

🔲Because in the long run, credibility becomes your strongest advantage not your degrees, not your connections, not even your intelligence.

❌Excuses cost you credibility. 
✔️Discipline builds your destiny.

“Excuses are nothing more than a reason to fail”

2/12/25
336/365

#careersuccess  #credibility  #growthjourney #linkedin #linkedinlife

Unlearning Masculinity: A Tribute to the Men in Our Lives

🚹International Men’s Day just went by quietly, almost shyly, the way many men have been conditioned to move through life. But this year, I found myself reflecting on something deeper:
Not the men they were conditioned to be, but the men they are becoming and meant to be.

🚹Here’s the truth: today’s men have changed  and honestly,they are gradually unlearning their old Version  that comes with “don’t cry,” “don’t talk,” “don’t feel,” and of course, “fix everything without reading the manual.”

🚹Here’s to the modern man who:
◽️Cries during movies but tells everyone “dust went into my eye.”
◽️Says “I’m fine” but is clearly not fine and then finally talks about it.
◽️Cooks,clean, parents, and nurture not to “help,” but to share life.
▫️Sets boundaries to protect relationships not walls unless it’s cricket time. 
◽️Supports his partner’s ambition without secretly opening LinkedIn to compare salaries to compete.
◽️ Men who hug their friends, say “I love you, bro,” without shame and mean it  because he has learned display what he feels. 
◽️ Men who speak instead of bottling up, and listen instead of reacting.

🚹Because today’s men are unlearning:
▫️Unlearning silence and learning that real strength comes from honest conversations.
▫️Unlearning emotional invisibility but learning it’s ok to be not ok.
▫️Unlearning the pressure of invincibility ,to “handle it all”, but learning to seek help.
▫️Unlearning the myth that strength must be loud and stoic but learning vulnerability  isn’t a weakness  but courage.
▫️Unlearning that partnership isn’t “helping” but learning it’s sharing.
▫️Unlearning financial support is not enough, but learning presence and being there.
▫️And that real strength comes not from from showing up but learning to be exactly as they are.

🚹This is a tribute to the evolving men around us our fathers, husbands,partners, brothers, colleagues, sons,friends who are walking the slow, courageous path.

🚹Because empowering women was never about diminishing men. 
▫️It was always about creating space where everyone could thrive, honestly and humanly.

🚹So here’s to the men in our lives 
▫️We see you. 
▫️We appreciate you.
▫️And we love this new version of you that we welcome in our hearts and homes

27/11/2025
335/365

#mensday #unlearning #growth  #gratitude #linkedin #linkedinlife

☀️ Sun-day 
🟡Fun-day 🎉
☀️ Sun-day 

😊Sundays are meant for rest, relaxation and renewal on a wintry but polluted Sunday morning.

😊Work hard through the week but don’t forget to enjoy your Sunday too.

😊Gratitude for the blessings we receive.

😊Enjoy your day with family and friends.

23/11/25
327/365

#sundayvibes #relax #Enjoy
#gratitude #blessings #linkedin #linkedinlife

Who we are? #tgim

🔲An orphaned lion cub is found by a flock of sheep and is raised as one of their own. 
◽️It grazed on the  grass, bleated timidly, and trembled at the sight of  predators.
◽️It never questioned its life,true identity and believed it was a sheep.
◽️The cub's life changed when a mighty old lion encountered the flock. 
◽️The older lion was baffled by the cub's meek behaviour and realized it was ignorant about who he was.
◽️The lion took the cub to a still pond and told it to look at its reflection.
◽️The cub sees its own lion-like reflection and  realised that it was not a sheep, but a lion.
◽️The old lion then taught the cub to roar.
◽️The once-timid lion cub found its voice, a deep, resounding roar that echoed across the valley. 
◽️He finally accepted who he truly was not a sheep, but a mighty lion.

🔲Lessons: 
◽️ We become what we believe.
◽️ Our limitations are self-imposed.
◽️ Identity is not about what the world tells us we are.
◽️It’s about discovering who we were always meant to be.

🔲As we step into a new week, let us stop grazing in the wrong pastures and start roaring in our own strength and self worth.

✔️Recognise your own self worth. ✔️Believe in your roar.

24/11/25
328/365

#selfbelief #lifelessons #whatinspiresme #linkedin #linkedin

☀️ Sun-day 
🟡Fun-day 🎉
☀️ Sun-day 

🔵A Sunday morning is a pause to rest, relax and renew.  
🔷Just like Delhi winters that seem to be a gentle slowing down of life.
🔷We wake up to the familiar fog or rather smog right now,chilly breeze and sunshine slowly peeping through the grey sky to bring us a ray of light. 
🔷And suddenly, the simplest things of life, fill us with gratitude for the comfort of our cozy homes, a hot cup of chai, the lazy stretch, and a warm shawl wrapped around us. 

🔵The magic of this season 
doesn’t ask us to rush. 
🔷It simply invites us to breathe, to slow down and live life as it comes. 

🙏Gratitude for the blessings we receive.

🎉Enjoy your day with family and friends.

30/11/25
333/365

#gratitude #blessings #linkedinlife #linkedin

Hello December you are the last one, so be the best one," 
Chapter 12/12

🔷Today isn’t just another day, it’s a favoured one.
🔹December has finally arrived with never ending blessings and endless possibilities. 
🔹My favourite month it happens to be 
🔹Crisp air.
🔹Longer foggy  nights.
🔹Wishing for the smoky haze to clear for a glimpse of the clear blue skies once again.

🔷The countdown begins..30 days to go.
🔹335 days have slipper quietly into memory,
🔹This year has been just so  turbulent and the world itself felt unsettled.

🔷 The world is spinning faster than we could keep pace with it. We witnessed a year where:
🔹Conflicts escalated across continents.
🔹Economies wavered, markets fluctuated, and stability felt fragile in the new world of AI.
🔹Prices soared while patience thinned.
🔹Climate extremes and natural catastrophes reminded us how vulnerable we are
🔹And globally, people carried the strain of mental exhaustion 
from headlines that rarely brought any good cheer..

🔷Yet, amidst this chaos, the  layered canvas of our life continues.
🔹Moments of our personal triumph coexist with global uncertainty.
🔹Lessons learned in the middle of chaos.
🔹Wisdom gathered not just from our own lives but from the world’s struggles.
 🔹A reminder that resilience is no longer a choice but a way of life . 

🔷Soon, this last chapter of 2024 will close.
🔹A new year will arrive with new beginnings.
🔹But the truth remains, none of us know what  the years ahead have in store for us. 
🔹Certainty an illusion but our 
presence our real anchor.

🔹So let’s honour these last 30 days.
🔹Slow down.
🔹Finish what matters.
🔹Be grateful not just for what went right.
🔹But how we stood steady even when the world around us shook.

🔷Let this month of December really matter.
🔹Let us paint this month with the winter magic.
🔹Gratitude in our heart for the all the blessings. 
🔹Hope intact and faith unbroken.
🔹Quiet strength  that wipe away the tears.
🔹Move ahead to become the best version of ourselves . 

🎉Cheers to all of us in the last month of 2025. 
🔹Hope  for it to be the best with warm hugs and bright smiles and moments that feel like the sunshine.

30 days to go

334/365
1/12/25

#december #countdown
#gratitude #blessings
#linkedinlife #linkedin

Midweek Reflections:  Workplace Problems in the AI Era

🔲In the world of AI,the core problems of workplace sound familiar and are age old. But they 
just wear a shiny tech upgrade.

❓What are they.

🔲There is a paucity of real work opportunities.
▫️AI has already slowly and insidiously politely taken away every tasks once considered “my core responsibility”.
▫️All routine tasks  predictable, repetitive, Ctrl+C/Ctrl+V tasks have quietly exited the building  to AI without much aplomb. 

❓And the remaining half
They’re standing at the departure gate, waiting to be outsourced.

❓What’s left now.
▫️Work that needs thinking, judgment, human touch and understanding.
▫️Basically, everything we conveniently forgot or ignored while doing routine and repetitive work.
▫️Meanwhile, in a full on  panic mode, we insist on  updating résumés with “proficient in MS Office” using Chatgpt.

🔲There is a scarcity of proficient talent pool.
▫️We don’t lack manpower.
▫️We lack mind-power.
▫️Everyone has learned  prompt engineering in the strong hope AI would do the heavy lifting.
▫️However, very few have learned to manage AI, question, challenge ot or even understand what AI just did.
▫️And suddenly half the workforce wants a renewal window on their degrees.

❓The real talent shortage.
▫️AI  has not replaced people but has replaced people who think like machines.
▫️Critical reasoning is the new “premium feature.” those who can  use their grey cells to analyse, question, synthesise, and apply still are in the race.
▫️People who can think without asking an AI, “Rewrite this in a smarter way.”
▫️Soft skills have become the new hard skills. Suddenly  those “nice to have” skills have became “ mission critical.”

🔲There is poor performance delivery.
▫️Work has now become a coordinated symphony between humans and machines where apart from technical fluency, humans need to :
▪️Thinks clearly.
▪️Communicates even more clearly.
▪️Use AI as a tool, not a crutch.
▪️Be adaptable and resilient and switch on the brain as required.
▫️The ‘right fit’ for an AI-driven world is limited.
▫️Humans are still buffering to keep pace . 

🔲So yes, the modern workplace has become a lethal cocktail where chaos, complexity of workplace dynamics have  not become tougher.
▫️But no one can afford to tolerate mediocrity and in fact gets spotlighted with serious repercussions.

❓The only way to overcome.
✔️To keep pace to win this race.

Or else

❌Get replaced by the pace.

3/12/25
337/365

#hr #hr #talentpool #linkedinlife 
#linkedin

The Trap #tgf

🔲We all have our “bananas”the familiar routines, the predictable choices, the security of the known. ◽️It feels safe and comfortable until we realize it also keeping us from discovering our “honey” the richer, more rewarding experiences and opportunities that lie beyond our comfort zones.

✔️Growth begins when curiosity outweighs comfort.

🔲As the weekend arrives, let us pause to step out.To explore something new, go somewhere unfamiliar to witness new vistas opening ahead.

✔️Remember, sometimes, the sweetest things in life are waiting just outside our comfort zone.

28/11/25
332/365

#tgif #weekendvibes #growthmindset #reflection #lifelessons #linkedin #linkedinlife

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The Battle

Tim West

Madhu Kumar Gambhir

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The Battle

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Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Madhu Kumar Gambhir's LinkedIn Performance

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