Astound Business Solutions 

Sales Director

Stark Leadership Coaching

Executive Leadership Coach

Lumen Technologies

Solution Architech Manager

Verizon Enterprise Solutions

Senior Manager over the Pre-sales Solutions Architects for the West Region, responsible for growing and supporting over $130M yearly revenue. Our team engages and partners with our customers to develop solutions that enhance the business drivers and use technology to connect companies to their customers, delivering high customer satisfaction and best in class services.

Solution Architect Senior Manager

XO Communications

As Sales Engineering Manager for the West Region National and Strategic team, I am responsible for the recruiting, training and development of the team of engineers supporting XO's largest accounts, including the Fortune 500 clients. We use performance based goals to coach and develop the team, while providing ongoing education on complex technologies and products.

Sales Engineering Senior Manager, National West Region

As Sales Engineering Manager, I was responsible for the Pre-Sales Engineers supporting the Direct and Indirect Sales Teams in the Northwest Region, including: San Francisco, Sacramento, Denver, Portland, Salt Lake City, Seattle and Spokane. Recruiting, developing, coaching and assisting Sales Engineers to deliver best in class solutions for highly complex WAN/LAN environments. Involved in the sales cycle from beginning to end, delivering presentations to audiences including C-Level decision makers, discussing customer challenges and developing business solutions to enhance capabilities of client networks and communications. I use performance based goals to coach and develop the team, while providing ongoing education on complex technologies and products.

Sales Engineering Senior Manager

Pre-sales engineer for National and Strategic accounts responsible for the design of complex WAN and voice solutions, including converged services such as MPLS, VPLS. Enterprise SIP, and traditional private line, SONET and wavelength services.. I also leverage managed services utilizing the broad list of IP based products, such as Hosted Security, Hosted PBX and Content Delivery, to form solutions for the customer's voice and data needs. I am involved from pre-sales through implementation, responsible for ensuring the design meets the customer's expectations. I use a consultative sales approach, and continue working with customers to leverage technology to enhance their business flows and drive down expenses.

I have served on the VoIP Subject Matter Expert team since 2009 to assist engineers across the country with complex VoIP solutions, especially Enterprise class SIP trunking.

Senior Sales Engineer

Advanced Communication Solutions

Responsible for running the Service Department for the company, including technical support staff, project managers, network engineers and administrative personnel. Also, I handled all aspects of IT for the organization, maintaining multi-location network and handling technical support group within the organization. Developed and managed Network Services department for company focusing on Wide Area Networks for voice and data applications.

Vice President of Service

Handled all day to day operations of the Service Department, including recruiting, hiring, MBO, customer escalations, dispatching, Tier III technical support and training.

Service Manager

Designed and implemented VoIP systems for Enterprise customers.

Lead Technician

Ameritrend Corporation

Designed and Implemented complex Enterprise class Unified Communication and Contact Center solutions.

Leadership starts from within. As we master our SELF, we become better equipped to not only lead from the front, but also to embrace a higher purpose that focuses the team on a greater good. This unlocks our potential as a leader, and creates a life of abundance.

Some important aspects of my life and career:

*Lifelong learner helping teams drive innovation, leveraging Business Outcome strategies to create new sales opportunities*

*Shaking up the status quo and developing growth mindsets*

*Generating thought provoking digital content related to technology, emotional intelligence and personal experiences*

*In the trenches side-by-side with teams, pushing them to think differently, while always focusing on the clients desired business outcomes* 

*Doing the gritty, detail work, relentlessly practicing, preparing and challenging to drive value for the client*

*Drilling the basics, and tirelessly working to improve*

*Working with the largest technology companies on the planet, delivering value and co-creation where combined outputs drive innovation*

Expertise in Sales. Engineering, Coaching, Development, Performance Management, Business Outcome Sales, Process and Procedure, Subject Matter Expert for VoIP technology, UCC and Cloud Omni-channel Contact Center solutions.

Technology specialties: AR/VR, Autonomous Vehicles (AV) and Unmanned Aerial Vehicles (UAV), Internet of Things, Smart Cities, Artificial Intelligence and Machine Learning (AI/ML), 5G and Private LTE, LAN/WAN Design, Transport: 100G, 10G and 1G, MPLS/VPLS, VoIP Specialist, Network Security, Cloud solutions, Bare Metal, SIP trunking, Ethernet, Transport, Wavelength, Routing and Switching

Tim West

Caring for dementia patient

I cared for my mother who was suffering from dementia which she had for a total of over seven years , diabetes and heart failure which she had for four years . I prepared her meals for her washed her dressed her and gave her medication. Towards the end of her life she became bedbound for about a year and half .

Carer

Babysitting Jobs

I used to babysit my niece who was two years old at the time on Mondays and Fridays for the year.

Babysitter

Home Office

I worked as an administrative officer granting asylum applications for indefinite leave to remain in the United Kingdom from asylum applications, marriage applications student visas and work permits as well as ancestry grants.
I also did filing ,updating the computer with applicant details from their paper file aswell as telephone work.

Administrative Officer

Dr sultan and Dr Hashmi surgery

I worked as a receptionist booking patient appointments doing filing as well as repeat prescriptions and hospital referral letters for patient.

Receptionist

Morley’s of Brixton

I worked as a sales assistant serving customers on the shop floor as well as at the till.

Parttime Sales Assistant

Tuitions

I used to teach mathematics and English GCSE level to children privately at the weekend for a couple of years.

Private Tutor

River Island

I worked as a sales assistant on the shop floor serving customers and till work.

LITTLEWOODS LIMITED

I worked as a Saturday assistant in the coffee shop serving people tea and coffee cleaning tables and operating the dishwasher as well as other general kitchen duties.

Coffee shop assistant

Top Shop

I worked as a sales assistant on the shop floor and at the fitting room.

Shoe Shop

I worked as a sales assistant serving customers shoes on the shop floor.

Sales Assistant

Carer for dementia patient present Administrative Officer past

I have worked for the Home Office in the past in immigration casework and have experience in asylum casework and general casework.
I have MIcrosoft Word, Excel, and Home Office database experience, aswell as retail sales and receptionist work.
I am also an Experienced carer.
I am a reliable professional with a BSC in Mathematics from Queen Mary University of London.

taplio

The Battle

Tim West

Natasha Patel

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