Real Talk Studio

👩 Meet Sarah, a leader of managers at a scaling tech business. She has vast technical knowledge but struggles with giving feedback to her team. Recently, the performance of her team lead, Alex, has significantly dropped. Her anxiety spikes when thinking about addressing the topic.

Sarah is not alone. 

70% of employees are avoiding difficult conversations at work.

And the traditional classroom solutions do not help.

💥 What if instead:

Sarah had the confidence, clarity and competence to lead the conversations employees value most at work. Becoming the best coach her team has ever had. 

🤖 That's what we do:

Our AI learning platform makes difficult conversations easier.

Using realistic RealPlay, Sarah can practice specific conversation skills, and get immediate feedback.

These tools help Sarah feel confident and ready to have the conversations that matter most.

Try a roleplay now:
https://www.realtalkstudio.com/

🏆 Can you top the leaderboard?

Founder

JPMorgan Chase & Co.

In this global role, I focus on improving the experience of 100k+ new hires annually across diverse employee bases, including retail branch, trading, technology. Leading a product team, my focus is on the day 1 experience. Reducing the amount of time spent by employees requesting access and the time it takes to become productive.
 
Responsibilities include:

- Defining the product vision for an exceptional new hire experience, transforming from “it’s good enough” to a more ambitious vision, that connects with the business purpose to “make dreams possible”
- Increasing investment to execute on the onboarding strategy, gaining product strategy buy-in from a globally diverse stakeholder group, across many lines of business.
- Conducting user research to gather data-driven insights to understand the new hire experience and identify areas for improvement.
- Coordinating changes with cross-functional agile teams to ensure improvement opportunities are delivered in a timely and high-quality manner.
- Identifying improvements to vendor SaaS platforms such as Microsoft 365, Service Now, Oracle HCM.

Executive Director - Product Director - Employee Experience

I worked across the Employee Experience organization as a Product Coach to help teams discover the right opportunities and develop an agile plan to execute.

Responsibilities included:

- Coached product teams and product managers on their journey towards becoming self-organised, high trust, collaborative groups.
- Performed the Product Lead role on an interim basis to demonstrate best practice and mentor suitable candidates.
- Designed and implemented organizational changes required to create a highly collaborative, customer-focused culture that can deliver with a shorter lead time.
- Championed product management as a profession, educating leaders on various frameworks, models and approaches, to ensure the right thing is built in the right way.
- Identified development needs across the organization and devised workshops that addressed the learning needs of each group.

Executive Director - Employee Experience Product Strategy

Developed an internal Employee Request and Self-Help tool to support all 250,000 employees on scenarios such as password reset, distribution list management, software delivery etc. Developed in .NET and Angular.

Responsibilities included:

- Develop features across the platform both front end and backend API’s
- Build a framework to perform continuous integration and automated testing at all levels of the stack leveraging libraries such as N-Unit, Jasmine, SpecFlow (BDD), Selenium, Protractor
- Build deployment pipeline to support continuous deployment using Jenkins and other internal tools.

Associate - Software Developer and Scrum Master

Defectives

Founder and Organiser of the Defectives. A Testing focused community for the North of England. We host events where teams of software testers compete to find the most defects in a range of online and offline applications.

Join our LinkedIn Group here: http://www.linkedin.com/groups/Defectives-3736966

Shop Direct

eCommerce Engineering Manager for one of the UK's biggest online retailers. Shop Direct has eight online brands including www.littlewoods.com and www.very.co.uk which achieve over 700,000 hits  a day.

» Client Responsibilities include:

Supporting Seven Scrum teams throughout the Sprint process including Sprint Planning, Scrum of
Scrums, Impediments, Demo's and Retrospectives.
• Mentoring and supporting Sprint Testers and Software Test Automation Engineers within the Sprint
Process(On and Offshore)
• Ownership of Test Automation Strategy to ensure appropriate technical test solutions are implemented
to achieve the desired business benefits.
• Monitoring Continuous Integration Pipeline for any “Red” Build/Deployment/Test stages.
• Managing AWS hosted Test Environments to achieve optimum availability and uptime
• Supporting Developers with Test Driven Development(TDD) Framework to ensure desired Unit Test
Coverage is achieved and test failures at compile time investigated.
• Ensuring adequate information available to Product Owners and Business Stakeholders
• Identification of required test resources and subsequent recruitment. Including engaging with third
parties(IBM, EPAM, Rullion) CV screening, Interviewing and final candidate recommendations to
client.

eCommerce Engineering Manager | Agile | Continous Delivery | Cloud

National Trust

Managed all phases of testing for an upgrade to the Horizon Property and Finance Management system which deals with all the Trusts Properties and Land assets. The system also deals with the billing and financial management of all the Trusts tenants.

» Client Responsibilities Included:

● Introduction of Testing best practices and processes to the organisation.
● Planned and devised Test Approach for all phases of testing including SIT, UAT, NFT, Data 	Migration, Cutover.
● Managed User Acceptance Testing with Property Managers and Rural Surveyors across 	multiple locations.
● Trained and Mentored team of Business Analysts on Testing methods, techniques and tools.
● Daily reporting to Project Management.

Test Manager

Nationwide Building Society

Worked on a large Data Migration project following the acquisition of Portman Building Society. Responsible for managing all Defects raised through testing and ensuring a quick and accurate resolution. Held regular meetings and delivered daily and weekly reports to management on defect statistics.

Defect Manager

Worked for the UK's largest Home Shopping retailer as a Test Analyst. Projects included Corporate Name Change, telephone speech recognition and Customer Futures Project which re-engineered the customer ordering process both online and via telephone. Each project required analysis of business requirements, creation of test design documents, development and execution of test scripts to validate requirements and clear reporting on progress to management. All testing on each project was delivered within the set deadlines.

Software Test Engineer

Curious about whats possible when you ask more, tell less.

👩 Meet Sarah, a leader of managers at a scaling tech business. She has vast technical knowledge but struggles with giving feedback to her team. Recently, the performance of her team lead, Alex, has significantly dropped. Her anxiety spikes when thinking about addressing the topic.

We equip you to help Sarah solve challenges like this.

- 70% of employees are avoiding difficult conversations at work.
- 53% of employees are handling "toxic" situations by ignoring them.
- 55% of people are scared to discuss diversity and inclusion at work.

And the traditional solutions are not helping!

💥 What if instead:

Sarah had the confidence, clarity and competence to lead the conversations employees value most at work. Becoming the best coach her team has ever had. Without spending hours in the classroom, unable to recall what they learned when it matters.

🤖 That's what we do:

We've built an AI learning platform that makes difficult conversations easier.

Sarah can practice specific conversation skills and get immediate feedback.

She can also use RealPlay conversations to simulate the conversations she fears the most.

These tools help Sarah feel confident and ready to have the conversations that matter most.

Try a demo now:
https://www.realtalkstudio.com

Toby Sinclair

Lately, I’ve been hating working from home.

Every day feels the same - grey skies, cold cabin, and:

The creeping temptation to crawl back under the duvet and hibernate.

So I’ve started exploring a few co-working spaces.

And my favourite so far?

Fraser House Hub, Lancaster.

It’s not the:
- free coffee
- beautiful building
- affordable pricing

(though all three help).

It’s the people.

Especially Rory Southworth and Kathleen (Kay) Parker

Who somehow manage to make every visitor feel like an old friend coming home.

And as a bonus, it's full of tech companies.

So it’s easy to bump into brilliant people like Will Faithfull over coffee.

Shame it’s just too far to be there every day.

🏡 Anyone else struggling to work from home?

😴 Any tips to stay motivated?

#coworking #lancashire #founder

Create AI Video Roleplays for Training | ex-JP Morgan Chase Director

- Leading digital transformation at a F500 retail company and a TIME100 Most Influential Company, as the largest sporting goods company in the United States with over 800 stores and approximately 53,000 employees in existence for 75+ years.

- Leading change at North America's largest producer of kraft pulp that is established over 30+ years with a focus as an executive coach regarding culture, change, and strategy.

- Transforming a large international retailer on their Change Management services with 32,000 employees and operations in North America, Europe, Asia, and the Middle East. Strategically deployed their customer loyalty program implementation; Reworked their Change Management Plan to a new roadmap for success; Creation of a central persona as the engaging face of employee support. Launch of their new mobile app hit #8 in the Apple App Store.

- Executive Consultant to a large IT company to develop and strategize their 5,500+ global workforce strategy to align business and culture to their model of ‘where and how we work’ of 20 facilities 

- Consultant for a global Big 4 consulting firm to support their internal Center of Excellence with a central focus on building and executing their Change Management framework, tools, strategies, and planning.

- Culture Change leadership, coaching, and consulting with a 100+ year old innovative leading MFG by establishing new company values with 50 major manufacturing facilities, 4000+ patents, and 5500+ employees in 140 countries.

- Establishing a Change Center of Excellence to enable change within the culture of a worldwide entertainment and content creation company powered by technology and focused on sustainability. They have a B2B and B2C strategy with 8,500 employees, 25 global locations, 335 jurisdictions, and 70 years of industry experience.

Global Strategy & Change Expert

The State of Change Management in the Nonprofit Sector

Nonprofits today face unprecedented challenges: shifting funding landscapes, rapid technological change, political turbulence and evolving societal demands. Yet, there is little consolidated data on how nonprofit organizations are responding effectively to these changes. Existing research on change management tends to overrepresent the for-profit sector or large NGOs.

This study aims to address that gap by collecting actionable insights on how nonprofits are navigating change — identifying key trends, best practices and persistent barriers in change management across the sector.

The Advisory Board is essential in shaping the quality, relevance and impact of this initiative with representation from North America, Europe, and Australia.

Advisory Board Member

Association of Change Management Professionals (ACMP Global)

Chair for the international Task Force of the inaugural Global Change Awards.

Chairman, Global Change Excellence Awards

The Ethics Review Committee (ERC) is in place to uphold the professional and ethical standards stated in the ACMP Code of Ethics applicable to members of the Association and credential holders who practice change management.

Ethics Review Committee

Council of Advisors

- managed a budget of $2.1M with increase to $2.5M
- achieved a 115% pivot in annual budget to achieve positive gains
- established and revised policies and workflows to scale
- chaired a Community of Excellence with volunteers from Finance 
- worked with CEO, COO, and Comptroller to create a balanced and growth trajectory FY24 budget to achieve unanimous adoption and fiduciary responsibility from the Board of Directors

Treasury Officer

It is a very humbling opportunity to be elected by my global peers and members of The Association of Change Management Professionals (ACMP). 
- My term commenced July 2020 for a 3-year commitment to serve on the Board of Directors with successful completion at the start of FY24.
- Served on The Profession Committee, DEI Committee, Future of Conference team, The Standard: Adapt and Apply task force, Finance Committee Chair, and Co-Chaired the Executive Officer Slate.

Overall, from 2020 to 2023, we/The Board:
- Moved from a place of high risk with COVID implications and budget deficits to secure financial standing and no pending litigation risks
- Mitigated risk by spreading revenue streams out through the quarters allows for better cashflow and better predictability and stability overall
- Pivoted Conference & Event strategy to allow for global presence and several face-to-face summits in the course of a year
- Balanced equitable costs structure for emerging countries and student rates
- Diversified revenue streams to that of an annual Conference + localized summits with a specified topic related to Change Management + other methodologies/professions
- Shifted from a legacy of North-American Board of Directors to the most international and diverse Board+CEO in the history of ACMP
- Switched from tactical interference in operations to more of a strategic though leader role
- Implemented and created the ACMP DEI Statement, community, and channels to enhance how Change Management+DEI create people results
- Established the ACMP Council of Advisors for historical ACMP leadership participation and guidance
- Growth in The Standard, CCMPs, Global Chapters, and Membership
- Empowered the ACMP staff to drive operational goals and objectives with a Results Based Framework from the Board of Directors guidance

Director, Global Board

Utah Valley University

Faculty Instructor in the Organizational Development & Change Leadership coaching executives and students via the Woodbury College of Business.

Deans Executive Instructor in Residence (DEIR) Faculty

LogMeIn

- Led cross-functional team to pivot our office strategy to a remote centric culture
- Adoption and embedment of new company values and ways of working in a new era
- Managed a $2.1M budget for 30+ global sites to have corporate culture and local engagement
- Human Centered Design approach to employee engagement for a data influenced approach with personas

Lead - Future of Work and Global Culture

Equal parts thought leadership, change management expertise, and instructor, I help our company successfully empower the people side of change across the enterprise. We are embedding this core competency into the cultural DNA of a top global SaaS company's Future of Work, Remote Strategy, and Culture.

Director - Change Management Office

ACMP Utah Chapter

Created an emerging community of Change Management professionals that provides Utah businesses and organizations with a credible source of Change Management talent, expertise, and leadership.

Co-Founder & Board Member

Equifax

Led the implementation and program management of Change Management; created a global forum of enterprise change champions; developed an intranet site to serve as the centralized location for all CM content and methodologies; lead/support company projects with their CM activities and assessments.

Principal - Organizational Change Management

Started as Sr. Consultant and progressed to Sr. Manager.

Lead implementation and deployments of SaaS/ERP products via Change Management with a consultative approach to achieve client success.  Using a data-driven approach, I collaborate with clients on Project Management, Change Readiness, Communications, and Training for end-user adoption.  Lead the development of strategy, plan, and execution from project initiation through go live. Also, drive innovation and process improvements via our internal sub-teams.

Senior Manager - Change Management Consulting

Brigham Young University - Idaho

Instruct curriculum and lead students in coursework for the College of Business & Communication.

Faculty Lecturer

Adobe

-Partner with Business Champions and Process Owners in global functional groups and business units to drive process improvements in existing processes.
-Define end-state vision processes for new or acquired business models
- Improve existing processes or develop new processes to increase efficiency and facilitate scalable growth.
- Drive efforts between business departments, business groups, and business units in driving cross functional organizational projects.

Senior Specialist - Change Management & Business Process Improvement

Global Change Management & Transformation Expert Located at the Intersection of 'Change & You'. #Change-ologist

Master Change Management Professional™ (MCMP)
Certified Change Management Professional™ (CCMP)

⚙️ 𝘌𝘹𝘱𝘦𝘳𝘵𝘪𝘴𝘦: ⁣ 
Portfolio Management, Change Management, Technological Change, Structural Change, Operational Change, Behavioral Change, Cultural Change, Transformational Change, Incremental Change, Strategy, Communications, Training, and DEIB. 


😀 𝘏𝘰𝘸 𝘥𝘰 𝘐 𝘴𝘶𝘤𝘤𝘦𝘴𝘴𝘧𝘶𝘭𝘭𝘺 𝘭𝘦𝘢𝘥 𝘵𝘩𝘦 𝘸𝘢𝘺 𝘴𝘵𝘳𝘢𝘵𝘦𝘨𝘺 𝘢𝘯𝘥 𝘤𝘩𝘢𝘯𝘨𝘦 𝘸𝘰𝘳𝘬𝘴? 
 - Expertly as a Certified Change Management Professional (CCMP) who applies ACMP's "The Standard" with proficiency in multiple methodologies in a blended approach 
 - Tactically by combining additional certifications in Project Management and Lean Six Sigma along with other methodologies, models, and frameworks   
 - Consistently with optimism, curiosity, and a growth mindset 
 - Via a people-centric approach 


🧭 𝑇ℎ𝑒 𝑊ℎ𝑎𝑡, 𝑊ℎ𝑦, 𝑎𝑛𝑑 𝐻𝑜𝑤:  
Navigating an organization—its people, technology, culture, and processes— through transformation and change leadership. It blends methods, data informed results, experience, and tailored business criteria. This leads to the creation of strategies and tactics that successfully enable people to adopt and adapt to new ways of working. Change is never complete; it is a journey that people continue to move through as change occurs via process, policy, technology, or habit.  
 

✨ 𝑆𝑝𝑒𝑐𝑖𝑎𝑙𝑡𝑖𝑒𝑠:   
ERP, SaaS, Cloud, HRIS, Learning Management System, Salesforce, Workday, SAP, Procurement, Waterfall, Agile, and SDLC.


✅ 𝘚𝘬𝘪𝘭𝘭𝘴 
Stakeholder Identification and Engagement, Change Impacts, Risk, Change Capability, Sponsoring Change, Change Readiness, Change Network, Measurement, Adoption, Metrics, and Benefits Realization.


🤖 AI
Application of LLMs such as Claude, Gemini, Chat GPT, Copilot, and other emerging artificial intelligence platforms.

Douglas Flory

𝑶𝒑𝒆𝒏 𝑻𝒐 𝑾𝒐𝒓𝒌


🟢  With 20 years of experience leading global transformation and change initiatives, I help organizations, teams, and individuals navigate complex change with clarity and confidence. My focus is on connecting strategy to action—aligning people, processes, and technology to drive meaningful, measurable results. Throughout my career, I have guided F500 and mission-driven organizations to achieve sustained adoption, boost the bottom line of business, and strengthen operational effectiveness. I bring a unique blend of business acumen, data influenced analysis, and AI driven innovation to help organizations evolve, perform, and enhance in today’s fast moving world.

🖼️  I realize that the included content is not a professional resume that is formatted for ATS, AI review, or compatible with most HRIS platforms. I can offer that in the job application. So, why not try a different format on social media that can hopefully draw a little attention and highlight my candidacy for roles?

🔎  View my "𝐀𝐛𝐨𝐮𝐭" or "𝐑𝐞𝐜𝐨𝐦𝐦𝐞𝐧𝐝𝐚𝐭𝐢𝐨𝐧𝐬" section here on my LI profile to see more details of what I am seeking and can offer. 

⏩ Please pay it forward with your connections and comments. Why else do we have all of these connections and interactions? Thank you 


#ChangeManagement #Transformation #Strategy #OrganizationalCulture #OpenToWork #PayItForward #NoJunkMail

taplio

The Battle

Toby Sinclair

Douglas Flory

Followers

Posts

Engagements

Likes

Performance ScoreToby Sinclair's LinkedIn Performance

Performance ScoreDouglas Flory's LinkedIn Performance

Ready to grow your LinkedIn presence?

taplio

The Battle

Toby Sinclair

Douglas Flory

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Toby Sinclair's LinkedIn Performance

Performance ScoreDouglas Flory's LinkedIn Performance

Ready to grow your LinkedIn presence?

Performance ScoreToby Sinclair's LinkedIn Performance