Real Talk Studio

👩 Meet Sarah, a leader of managers at a scaling tech business. She has vast technical knowledge but struggles with giving feedback to her team. Recently, the performance of her team lead, Alex, has significantly dropped. Her anxiety spikes when thinking about addressing the topic.

Sarah is not alone. 

70% of employees are avoiding difficult conversations at work.

And the traditional classroom solutions do not help.

💥 What if instead:

Sarah had the confidence, clarity and competence to lead the conversations employees value most at work. Becoming the best coach her team has ever had. 

🤖 That's what we do:

Our AI learning platform makes difficult conversations easier.

Using realistic RealPlay, Sarah can practice specific conversation skills, and get immediate feedback.

These tools help Sarah feel confident and ready to have the conversations that matter most.

Try a roleplay now:
https://www.realtalkstudio.com/

🏆 Can you top the leaderboard?

Founder

JPMorgan Chase & Co.

In this global role, I focus on improving the experience of 100k+ new hires annually across diverse employee bases, including retail branch, trading, technology. Leading a product team, my focus is on the day 1 experience. Reducing the amount of time spent by employees requesting access and the time it takes to become productive.
 
Responsibilities include:

- Defining the product vision for an exceptional new hire experience, transforming from “it’s good enough” to a more ambitious vision, that connects with the business purpose to “make dreams possible”
- Increasing investment to execute on the onboarding strategy, gaining product strategy buy-in from a globally diverse stakeholder group, across many lines of business.
- Conducting user research to gather data-driven insights to understand the new hire experience and identify areas for improvement.
- Coordinating changes with cross-functional agile teams to ensure improvement opportunities are delivered in a timely and high-quality manner.
- Identifying improvements to vendor SaaS platforms such as Microsoft 365, Service Now, Oracle HCM.

Executive Director - Product Director - Employee Experience

I worked across the Employee Experience organization as a Product Coach to help teams discover the right opportunities and develop an agile plan to execute.

Responsibilities included:

- Coached product teams and product managers on their journey towards becoming self-organised, high trust, collaborative groups.
- Performed the Product Lead role on an interim basis to demonstrate best practice and mentor suitable candidates.
- Designed and implemented organizational changes required to create a highly collaborative, customer-focused culture that can deliver with a shorter lead time.
- Championed product management as a profession, educating leaders on various frameworks, models and approaches, to ensure the right thing is built in the right way.
- Identified development needs across the organization and devised workshops that addressed the learning needs of each group.

Executive Director - Employee Experience Product Strategy

Developed an internal Employee Request and Self-Help tool to support all 250,000 employees on scenarios such as password reset, distribution list management, software delivery etc. Developed in .NET and Angular.

Responsibilities included:

- Develop features across the platform both front end and backend API’s
- Build a framework to perform continuous integration and automated testing at all levels of the stack leveraging libraries such as N-Unit, Jasmine, SpecFlow (BDD), Selenium, Protractor
- Build deployment pipeline to support continuous deployment using Jenkins and other internal tools.

Associate - Software Developer and Scrum Master

Defectives

Founder and Organiser of the Defectives. A Testing focused community for the North of England. We host events where teams of software testers compete to find the most defects in a range of online and offline applications.

Join our LinkedIn Group here: http://www.linkedin.com/groups/Defectives-3736966

Shop Direct

eCommerce Engineering Manager for one of the UK's biggest online retailers. Shop Direct has eight online brands including www.littlewoods.com and www.very.co.uk which achieve over 700,000 hits  a day.

» Client Responsibilities include:

Supporting Seven Scrum teams throughout the Sprint process including Sprint Planning, Scrum of
Scrums, Impediments, Demo's and Retrospectives.
• Mentoring and supporting Sprint Testers and Software Test Automation Engineers within the Sprint
Process(On and Offshore)
• Ownership of Test Automation Strategy to ensure appropriate technical test solutions are implemented
to achieve the desired business benefits.
• Monitoring Continuous Integration Pipeline for any “Red” Build/Deployment/Test stages.
• Managing AWS hosted Test Environments to achieve optimum availability and uptime
• Supporting Developers with Test Driven Development(TDD) Framework to ensure desired Unit Test
Coverage is achieved and test failures at compile time investigated.
• Ensuring adequate information available to Product Owners and Business Stakeholders
• Identification of required test resources and subsequent recruitment. Including engaging with third
parties(IBM, EPAM, Rullion) CV screening, Interviewing and final candidate recommendations to
client.

eCommerce Engineering Manager | Agile | Continous Delivery | Cloud

National Trust

Managed all phases of testing for an upgrade to the Horizon Property and Finance Management system which deals with all the Trusts Properties and Land assets. The system also deals with the billing and financial management of all the Trusts tenants.

» Client Responsibilities Included:

● Introduction of Testing best practices and processes to the organisation.
● Planned and devised Test Approach for all phases of testing including SIT, UAT, NFT, Data 	Migration, Cutover.
● Managed User Acceptance Testing with Property Managers and Rural Surveyors across 	multiple locations.
● Trained and Mentored team of Business Analysts on Testing methods, techniques and tools.
● Daily reporting to Project Management.

Test Manager

Nationwide Building Society

Worked on a large Data Migration project following the acquisition of Portman Building Society. Responsible for managing all Defects raised through testing and ensuring a quick and accurate resolution. Held regular meetings and delivered daily and weekly reports to management on defect statistics.

Defect Manager

Worked for the UK's largest Home Shopping retailer as a Test Analyst. Projects included Corporate Name Change, telephone speech recognition and Customer Futures Project which re-engineered the customer ordering process both online and via telephone. Each project required analysis of business requirements, creation of test design documents, development and execution of test scripts to validate requirements and clear reporting on progress to management. All testing on each project was delivered within the set deadlines.

Software Test Engineer

Curious about whats possible when you ask more, tell less.

👩 Meet Sarah, a leader of managers at a scaling tech business. She has vast technical knowledge but struggles with giving feedback to her team. Recently, the performance of her team lead, Alex, has significantly dropped. Her anxiety spikes when thinking about addressing the topic.

We equip you to help Sarah solve challenges like this.

- 70% of employees are avoiding difficult conversations at work.
- 53% of employees are handling "toxic" situations by ignoring them.
- 55% of people are scared to discuss diversity and inclusion at work.

And the traditional solutions are not helping!

💥 What if instead:

Sarah had the confidence, clarity and competence to lead the conversations employees value most at work. Becoming the best coach her team has ever had. Without spending hours in the classroom, unable to recall what they learned when it matters.

🤖 That's what we do:

We've built an AI learning platform that makes difficult conversations easier.

Sarah can practice specific conversation skills and get immediate feedback.

She can also use RealPlay conversations to simulate the conversations she fears the most.

These tools help Sarah feel confident and ready to have the conversations that matter most.

Try a demo now:
https://www.realtalkstudio.com

Toby Sinclair

Lately, I’ve been hating working from home.

Every day feels the same - grey skies, cold cabin, and:

The creeping temptation to crawl back under the duvet and hibernate.

So I’ve started exploring a few co-working spaces.

And my favourite so far?

Fraser House Hub, Lancaster.

It’s not the:
- free coffee
- beautiful building
- affordable pricing

(though all three help).

It’s the people.

Especially Rory Southworth and Kathleen (Kay) Parker

Who somehow manage to make every visitor feel like an old friend coming home.

And as a bonus, it's full of tech companies.

So it’s easy to bump into brilliant people like Will Faithfull over coffee.

Shame it’s just too far to be there every day.

🏡 Anyone else struggling to work from home?

😴 Any tips to stay motivated?

#coworking #lancashire #founder

Create AI Video Roleplays for Training | ex-JP Morgan Chase Director

Barclays Corporate & Investment Bank

Programme Manager at Barclays Investment Bank

Vice President

J.P. Morgan

Lead Business Analyst for JP Morgan’s global IT services portal. Drove business value by extending self-service capabilities, defining Customer Experience Improvement Journeys, adding new features, managing product roadmap and enhancing the existing services. Worked on New Hire Experience program making sure that they were productive on their first day.

Chubb

Worked on several products within UK Customer Relations and Complaints Department for CHUBB European Group Ltd. Managed strategic projects while closely working with regulatory bodies like Financial Conduct Authority (FCA) and The Ombudsman.

Project Manager

National Australia Group

Worked as a Business Change Analyst for a contract role, responsible for performing business change activities during the implementation of the SWIFT/CHAPS scheme mandatory change program for 2015 year.

Business Change Analyst

itelligence

Worked as a Technology Consultant member of the Pre-sales team and analysed business requirements to propose customised SAP solutions. Managed multiple projects and defined scope to enhance the existing functionality for global clients. Managed end-to-end processes from gathering initial requirements, through estimation, approval, build, implementation and post go-live support.

Service Delivery Manager

SAP Global Delivery, SAP India

Responsible for scoping the business requirements and developing technical solutions. Involved in developing the implementation approach and managing the impact on all business areas.  Responsible for all for business analysis to plan management, stakeholder engagement and risk management. Certified in End to End Solutions for Business operations methodology.

SAP Technology Consultant

Grange Management Services

Managed project to run travel websites and handled a team of content writers, SEO experts and editors.
•	Managed project and arranged client meetings providing  timing, costing and scoping documentation
•	Defining overall success criteria for a project, scoping technical and performance parameters
•	Writing and monitoring progress reports & presenting them to director

I am a Programme Manager with Barclays Investment Bank managing several projects and products
Providing technical knowledge and support, I have an ability to bring order out of chaos and develop meaningful products, delivering successful programmes

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The Battle

Toby Sinclair

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taplio

The Battle

Toby Sinclair

Jaya Bajaj

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Toby Sinclair's LinkedIn Performance

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