Massey Consulting Team, LLC

Success strategist; leadership developer; mindset coach; author

More than 30 years experience optimizing individual and team performance.

Education includes: BBA in Business Management, MBA in Organizational Development, PhD in Health & Naturopathy.

Principal/Owner

Great leaders recognize the value of excellent coaching -- Partnering with leaders to overcome the most pressing challenges & obstacles in today's business environment

Dynamic performance coaching and barrier-breaking team optimization. For you and your team, I will coach you to obtain greater awareness of individual interests, strengths, needs, and stress behaviors. I will challenge you to reach new heights and gain mastery over your life and your career. 

More than 30 years experience successfully helping leaders and teams optimize performance.

Author of 11 books on creating and continually executing habits for success, effective leadership, & optimizing team performance.

Education:
     * Ph.D. in Natural Health & Doctorate in Naturopathy, focus on creating healthy lifestyles & behaviors
     * Master’s degree in Business Administration (MBA), focus on Organizational Behavior
     * Bachelor of Business Administration, focus on Business Management

Professional Certifications:
     * Consultant – Birkman Method® Personality Assessments
     * Senior Professional in Human Resources – SPHR®
     * Life Coach - Life Purpose Institute®
     * Situational Leadership II - SLII® (Ken Blanchard Leadership Development)

Tom Massey

Volker Jaeckel

Key Account Consultant for Germany | B2B | D2C

AUTOMOTIVE SALES & MARKETING LEADER | 24 YEARS U.S. MARKET EXPERTISE

I've spent over two decades transforming how luxury automotive brands connect with customers in the world's most competitive market. One of my greatest achievement? Leading Mercedes-Benz of Temecula to 30% market share growth during the 2020/2021 pandemic, recognized by MBUSA as the ONLY dealership worldwide that grew while others stagnated.

PANDEMIC SUCCESS STORY
- Generated $2.16M additional revenue during COVID-19
- Achieved 300% marketing ROI through AI-driven strategies  
- Increased service revenue by 297% and parts revenue by 174%
- Grew internet leads 39%, inbound calls 89%

HOLISTIC BUSINESS APPROACH & EXECUTIVE COACHING
I don't see dealerships as separate profit centers – I see them as symphonic business systems. As a Certified DISC Business Executive & Marketing Coach, I help C-level executives understand the correlation between R&D, Marketing, Sales, Service, and Customer Experience, using data analytics to optimize total organizational health.

BUSINESS COACHING & ACADEMIC LEADERSHIP
- Affiliate Business Coach: Randall W. Lewis Center for Entrepreneurship, CA 
- Executive in Residence Coach: California State University, San Marcos
- Founder & President: FocalPoint Business Coaching & Training Temecula Valley
- Featured Speaker: "Communication Breakthrough" & "DNA of an Entrepreneur" programs
- International coaching for automotive companies in Germany, Italy, and the U.S.

THOUGHT LEADERSHIP & SPEAKING
- Author: "The Digital Dealership" (2014) 
- Co-Author: "How to Survive and Thrive" (2024) with Reebok founder Joe Foster
- International Keynote Speaker: Autohaus eMarketing Days & DEKRA Gebrauchtwagentage (Germany), Internet Motors Milano, Digital Dealer Conferences
- Monthly workshops: Entrepreneurial Resource Center, Chamber of Commerce events

MULTI-BRAND EXPERTISE
Latest: Successfully managed 8+ luxury brands simultaneously - Mercedes-Benz, AMG, Sprinter, Audi, Volvo, Polestar, Jaguar, Land Rover with $9.8M budget responsibility.

CERTIFICATIONS
- Professional Certified Marketer® (American Marketing Association)
- Certified Digital Marketing Professional (Digital Marketing Institute, Dublin, IRL)  
- International Business Executive Coach (Brian Tracy International)
- Certified DISC Behavioral Analyst (FocalPoint International)

Currently seeking strategic leadership and digital marketing opportunities with progressive European automotive groups ready for digital transformation and executive development.

German Citizen | EU Work Authorized | Fluent German & English

Member of the Digital Sales & Marketing Advisory Board | B2B

➤ Serving an advisory role thru strategic reviews, suggestions, and program support to continuously enhance the quality of Volvo's national online exposure and programs.
➤ Consult Volvo's national manager suite through monthly meetings to enhance dealer network offerings.

The 10 Second Rule. Your most essential leadership tool in 2026.

Before you respond to a triggering email or react to a sharp comment in a meeting, count to ten.

This small window of time is the bridge between reacting out of ego and responding with intention. In today high pressure environments, emotional intelligence is not about being nice. Focus on emotional mastery.

Your team feels your stress through your digital tone and your presence. By mastering the pause, you are protecting your reputation. You are safeguarding the culture and productivity of your organization.

How often do you master the pause before making a critical decision? Share your thoughts below.

Call (951) 518-9490 or visit https://lnkd.in/gPwyD5d6 for direct support.

P.S. Volker Jaeckel has over 25 years of DISC Behavioral Analysis experience in Germany, Italy, United Kingdom, and the U.S. He identifies how your team members process information and interact with one another.

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Digital Marketing & Sales Exec | B2B & B2C Marketeer | Business Coach, Speaker & Author | Automotive, SaaS, Chemical | With just $1k in my pocket in 2001, I showed the American Dream is alive. Nothing is Impossible.

Mr. Williams, having a German guy with a German accent sell German cars makes sense.

I told a dealership owner this years ago. While others tried to hide their accents, I chose to lean into mine.

Uniqueness is your greatest asset. In a world of carbon-copy executives, sounding like everyone else makes you a commodity. 

Your "flaws" or quirks are often your most powerful competitive advantages. Identity creates authority.

- Identify your distinct trait.
- Link that trait to your client’s specific needs.
- Present your difference as a strength, not a hurdle.

Own your identity. Stop trying to blend in. Lead from where you stand.

Call (951) 518-9490 or visit https://lnkd.in/gPwyD5d6.

Schedule a call: https://lnkd.in/g6MB5XgA

What part of your background are you trying to "polish away" in meetings?

P.S. Coach VJ is Volker Jaeckel. The only 5-star reviewed Business and DISC Coach in Riverside County. Certified Business Coach. Certified Marketer. DISC Analyst. University-affiliated at CSUSB and CSUSM, brings over 25 years of DISC Behavioral Analysis experience from Germany, Italy, the United Kingdom, and the U.S. to help you build your team.  He works with owners, executives, managers, and teams across the California Inland Empire seeking clarity, not more noise.

Real estate agents often think success depends on constant sales calls. Brokerage owners hire clones of top producers. This approach creates teams full of closers but empty of stability. 

But how do you motivate your non-sales staff? 

DISC profiles reveal why your team feels chaotic.

- Top closers often carry high "D" or "I" profiles.
- These agents thrive on results and social recognition.
- Support staff often show high "S" or "C" traits.
- These individuals value precision and systems.

Leading these groups requires empathy. 

Empathy acts as a strategic tool for retention. 

Quick Tips: 
- Do not motivate a detail-oriented "C" agent with a loud pep talk. 
- Do not slow down a high "D" agent with a manual of procedures. 

Effective leadership means speaking behavioral languages. Great real estate teams balance these forces.

I help agents and brokerage owners master these dynamics. 

As a Business Executive Coach, I provide behavioral data needed to scale. Stop guessing what motivates your staff. 

Book a discovery call or a DISC session today. Build a team based on data, not on personality clashes. 

My #DISC coaching focuses on helping you move past communication friction.

High performance often leads to burnout. You see your team reaching their limits. You want results without sacrificing well being. One shift changes this dynamic. Move your leadership from human centered to human capable.

Building capacity does not mean adding more hours. Capacity means expanding what your team can handle within their current schedule. Human capable leadership focuses on three areas.

Focus on these priorities:
1. Prioritize mental and emotional stamina over attendance.
2. Optimize workflows to minimize cognitive load.
3. Develop adaptive skills for unpredictable challenges.

Resilience comes from capability. A capable team handles pressure without breaking. You create a sustainable culture of excellence. Your results improve when your people feel equipped.

How do you currently build capacity in your team?

Stop trying to do everything alone. Growth happens when leadership becomes the priority. Effective delegation builds the foundation for scaling.

Empower the team through clear expectations. Specific KPIs ensure everyone understands what success looks like. Without clear metrics, teams work in the dark.

Try these steps to improve delegation:
. Define specific results.
. Assign authority to make decisions.
. Establish weekly tracking metrics.
. Provide necessary tools.

Clear KPIs turn vague goals into actionable plans. This approach creates accountability and builds trust.

Which specific responsibility will you delegate this week to reclaim time?

P.S. Coach VJ - Certified Business Coach. Certified Marketer. DISC Analyst - the only 5-star reviewed Business and DISC Coach in the California Inland Empire. He works with all businesses that need a 2nd neutral opinion on what is really happening in their organizations.

Let's start by scheduling a 20-minute discovery call https://lnkd.in/g6MB5XgA 🚀
Or call (951) 518-9490 or visit https://lnkd.in/gPwyD5d6 to learn more.

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People think leadership is about making decisions fast. It isn't.

On bad days, it's easy to fire off an email, shut down an argument, tell yourself you're solving problems by acting quickly.

Speed masks a lack of control.

The worst mistakes I've watched happen didn't come from slowness. They came from people moving too fast, the impulsive reply, the knee-jerk reaction, the power move made on autopilot.

In tense environments, nothing hurts a team more than a stressed-out leader transmitting panic. The impact ripples out. Slack messages get clipped. Meetings feel like a minefield. Results slip.

You want one practical edge: Stop. Breathe. Wait.

A short pause before acting feels trivial. But it breaks the chain. It turns pouring gas on a fire into building a firebreak.

People remember not just what got said, but how it was said. Trust is fragile when energy is high. Your reputation is constructed every time you resist the urge to snap back.

Do this enough and suddenly you're the calm in the chaos. Other people follow that.

Show me a leader who can wait ten seconds. I'll show you one who sticks around when everyone else burns out.

AI manages your data and spreadsheets. 
Stop paying for administration and start coaching your team. 
Apply these 7 moves to scale your organization.

#Leadership #AI #BusinessCoaching #Management #BusinessGrowth #FocalPoint

7 Leadership Coaching Moves That Matter in the World of AI You are losing your edge. Your managers are stuck in spreadsheets. They spend hours trackin

AI Just Changed Your Manager's Job

Stop grinding gears. Start designing your future. Many business owners spend days stuck in daily operations. You focus on survival. You miss strategy. Designing your business means building systems for growth. This shift allows you to lead with intention.

Audit daily tasks.
Delegate operational hurdles.
Focus on high-impact decisions.
Set clear performance metrics.

What is one task you will delegate this week to regain your time?

Schedule your 20-minute discovery call: https://lnkd.in/g6MB5XgA

P.S. Coach VJ - Certified Business Coach. Certified Marketer. DISC Analyst - the only 5-star reviewed Business and DISC Coach in the California Inland Empire. He works with all businesses that need a 2nd neutral opinion on what is really happening in their organizations.

Let's start by scheduling a 20-minute discovery call https://lnkd.in/g6MB5XgA 🚀
Or call (951) 518-9490 or visit https://lnkd.in/gPwyD5d6 to learn more.

𝐘𝐎𝐔 𝐀𝐑𝐄 𝐓𝐇𝐄 𝐌𝐎𝐒𝐓 𝐄𝐗𝐏𝐄𝐍𝐒𝐈𝐕𝐄 𝐄𝐌𝐏𝐋𝐎𝐘𝐄𝐄 𝐈𝐍 𝐘𝐎𝐔𝐑 𝐂𝐎𝐌𝐏𝐀𝐍𝐘.

Working in your business limits growth. 
Technicians focus on tasks. 
Leaders focus on vision. 
Shifting focus reclaims 77 workdays every year. 

- This time allows for strategic planning.
- This time allows for team development.
- Stop performing roles others handle.
- Focus on your unique value.

Improve leadership skills today. 
Drive better organizational performance. 

Call (951) 518-9490 or visit https://lnkd.in/gPwyD5d6 to start your transition. 
The link to schedule a 20-minute discovery call is in the first comment. 

Which task takes the most time from visionary work?

Are you busy or are you productive?

Many leaders confuse activity with progress. The 80/20 rule shows 20 percent of actions produce 80 percent of results. Identify high value tasks now. Stop wasting energy on minor details. Focus on actions driving growth.

- Audit your daily schedule.
- List your top three goals.
- Delegate tasks outside your core strengths.
- Say no to distractions.

Volker brings over 25 years of DISC Behavioral Analysis experience from Germany and the U.S. to help you find focus. Which task will you prioritize today to reach your goals?

High performers aren't invincible. Often, they are just better at hiding the cracks until it's too late.

One of the biggest drivers of burnout isn't just 'too much work': it's a misalignment between a person's natural behavioral style and their daily environment.

Through over 25 years of DISC Behavioral Analysis across Germany and the U.S., I've seen how identifying these gaps early can save a career.

For example:
- A high 'I' (Influencer) forced into isolated data entry will drain their battery twice as fast.
- A high 'C' (Compliant) working in a chaotic, rule-breaking environment will eventually hit a wall of stress.

Retention isn't just about perks; it's about behavioral fit.

Are you looking at the data behind your team's stress levels? Let's use DISC to build a sustainable high-performance culture.

#Leadership #EmployeeRetention #DISC #BusinessCoaching #BurnoutPrevention

Executive coaching requires time and capital. Many leaders expect immediate shifts. Human behavior is complex. Most executives miss their return on investment because of the wrong mindset.

Are you ready to stop making these mistakes and lead with strategy?

This carousel highlights seven frequent errors. Learn the solutions to ensure your coaching delivers value.

Key insights:
. Commit to long term growth
. Define data driven KPIs
. Prioritize chemistry and experience
. Focus on top talent
. Align with company vision
. Keep consistent appointments
. Implement action plans

Call (951) 518-9490 or visit https://lnkd.in/gPwyD5d6 for your free consultation.

P.S. Volker Jaeckel has over 25 years of DISC Behavioral Analysis experience in Germany, Italy, United Kingdom, and the U.S. He identifies how your team members process information and interact with one another.

7 Executive Coaching Mistakes (and How to Fix Them) Carousel

Scaling retail feels like an uphill battle. You manage every detail. Growth stops. Your daily workload increases. Profit margins shrink. Staff turnover and operational chaos stop expansion. You need a strategic roadmap. Coaching helps build a self-sustaining retail machine.

1. Streamline daily operations.
2. Develop high-performing team leaders.
3. Implement scalable sales systems.

What is your biggest hurdle to opening your next location?

Reach out at (951) 518-9490 or visit https://lnkd.in/gPwyD5d6 to begin.

P.S. Volker Jaeckel has over 25 years of DISC Behavioral Analysis experience in Germany, Italy, United Kingdom, and the U.S. He identifies how your team members process information and interact with one another.

#RetailScaling #BusinessGrowth #Leadership #FocalPoint

Finding reliable staff in hospitality feels like a losing battle. Good servers quit. Kitchens stay understaffed. Owners work double shifts to cover gaps.

This cycle kills growth. Leaders spend hours putting out fires. Service quality drops. Customers notice. Personal life disappears.

Break this cycle. Build a team culture. Identify the right behavioral fits for every role. Regain time. The business runs alone.

Ready to reclaim freedom?

Call (951) 518-9490.
Visit https://lnkd.in/gPwyD5d6 for a strategy session.

P.S. Building the right team starts with understanding human behavior.
Volker Jaeckel has over 25 years of DISC Behavioral Analysis experience in Germany, Italy, United Kingdom, and the U.S. He identifies how your team members process information and interact with one another.

The market shifted and your leads dried up. You are chasing the same few deals and feeling the pressure. Pivot your approach with high-performance coaching.

How are you adapting your sales strategy this month?

Call (951) 518-9490 or go to https://lnkd.in/gPwyD5d6 to start.

P.S. Volker Jaeckel has over 25 years of DISC Behavioral Analysis experience in Germany, Italy, United Kingdom, and the U.S. He identifies how your team members process information and interact with one another.

If you are still working in your business, you are not an owner. You are the most expensive employee.

Many business owners spend days stuck in daily operations. You focus on survival. You miss strategy. Designing your business means building systems for growth. This shift allows you to lead with intention.

Audit daily tasks.
Delegate operational hurdles.
Focus on high-impact decisions.
Set clear performance metrics.

What is one task you will delegate this week to regain your time?

Schedule a call: https://lnkd.in/g6MB5XgA
To learn more visit https://lnkd.in/gPwyD5d6 or call (951) 518-9490.

I went deep into Reddit's leadership forums, and what I found explains exactly why your 'star players' are one bad Monday away from burning out.

View newsletter: In the Pursuit of Leadership

Success often feels like a crowded room where you feel completely isolated. Leaders across the Inland Empire share a secret struggle. You look success

Open article: Why 72% of High-Performers Suffer in Silence: The Reddit Leadership Paradox (and the 7x ROI of Executive Coaching) by Volker Jaeckel • 5 min read

Why 72% of High-Performers Suffer in Silence: The Reddit Leadership Paradox (and the 7x ROI of Executive Coaching)

Before DISC: Intake Clients didn't convert into billable hours.
After DISC Training: 60% increase for billable Lawyer hours in <4 weeks.
Read more here...

#InlandEmpire #Temecula #Murrieta #Menifee #Lawyers #Coaching

vj.focalpointcoaching.com

How Inland Empire Lawyers Boost Billable Hours with DISC Communication Training

Marketing confusion drains your budget. You reach the wrong people and waste resources. Clarity fixes your strategy. Are you ready for a clear plan?

(951) 518-9490
https://lnkd.in/gPwyD5d6

P.S. Clarity drives growth. Volker Jaeckel, Business Coach.

You are the ultimate Strategic Architects. Happy International Women’s Day.

Leading a business requires precision. Many women build structures for teams and families simultaneously. Success comes from intentional integration rather than searching for balance.

Strategic architects focus on:
. Sustainable business models
. Functional leadership systems
. Personal values in professional goals
. Team dynamics

Align leadership styles with personal visions. Growth happens when performance meets purpose.

How do you align your leadership style with your personal vision?

Take the next step. Schedule a 20-minute discovery call https://lnkd.in/g6MB5XgA

Call (951) 518-9490 or visit https://lnkd.in/gPwyD5d6 to connect.

P.S. Coach VJ - Certified Business Coach. Certified Marketer. DISC Analyst - the only 5-star reviewed Business and DISC Coach in the California Inland Empire. He works with all businesses that need a 2nd opinion on what is really happening in their organizations.

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The Battle

Tom Massey

Volker Jaeckel

Followers

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Performance ScoreVolker Jaeckel's LinkedIn Performance

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taplio

The Battle

Tom Massey

Volker Jaeckel

Followers

Posts

Engagements

Likes

Performance Score.css-goub6s{font-size:var(--chakra-fontSizes-md);font-weight:500;color:var(--chakra-colors-gray-600);display:block;margin-top:var(--chakra-space-1);}Volker Jaeckel's LinkedIn Performance

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Performance ScoreVolker Jaeckel's LinkedIn Performance