Tommy P.

Northrop Grumman

* Hiring/Networking Event Sourcing 

Inviting the BEST talent to attend hiring/networking events across the US for opportunities to support Northrop Grumman’s Aeronautics Systems sector. 

Searching for cleared and uncleared professionals in:
•	Engineering (Flight Sciences, Survivability, Systems, Test, Mechanical, Software, Design, Manufacturing, Industrial, Vehicle, Stress, and more)
•	Business Management (Multi-Functional)
•	Global Supply Chain
•	Project Management
•	Tech Support


ATS: Workday
Sourcing tools: LinkedIn Recruiter, Clearance Jobs, HireEZ, SeekOut, HBCU Connect

Associate Talent Acquisition Business Partner - Aeronautics Systems (AS)

LinkedIn

Supporting LinkedIn's cyber security, trust and safety, government and compliance sectors for various engineering and Project Management roles.

Briefly partook in university and intern hiring plans, discussions and strategies. 

ATS: HireIn (In-House)

Technical Sourcing Recruiter

Google

-Sourcing for the best of the best ready to start their next chapter of their career using various boolean strings and tools (LinkedIn Recruiter, GitHub, Stack Overflow, etc.)
- Overseeing end-to-end recruitment process for Early Career software engineers.

ATS: gHire (In-House)

Technical Full-Cycle Recruiter - via RPO Randstad Sourceright

-Screened candidates resumes for requisition’s minimum qualifications and leveling based on candidate education and experience leading to 20+ accepted offers.
-Provided an excellent candidate experience to software engineering candidates through the hiring process through timely communications and answering any questions while maintaining about 175 candidates at a time.
-Assisted with scheduling and re-scheduling technical phone screen interviews across every timezone. 
-Directed candidates to correlating hiring teams based on experience and interest

Technical Screener - via RPO Randstad Sourceright

American Campus Communities

-Secured $2.5 million in signed leases through entire tenure of 8 months between 8 properties 
-Oversaw 6 apartment communities in the Austin, TX market for leasing, social media and staffing needs
-Increased leasing efforts by following up on leads and pushing lead generation and increased the market pre-leasing for the 2021-2022 lease term by more than 20%
-Assisted with the training and development of office staff members by teaching them how to utilize the Salesforce dashboard and proper office procedures

ATS: JobVite

Area Leasing and Social Media Manager - Austin, TX

-Managed directly 6 community assistants and 1 leasing assistant to reach a 100% pre-lease for the 2021-2022 lease term and begin leasing efforts for renewals for the 2022-2023 lease term
- Participated in campus recruiting efforts to hire for our Tallahassee team

Leasing + Hiring Manager at 601 Copeland

-Lead a team of 10 community assistants and assisted the Leasing Manager to achieve a 100% pre-lease for the the 2021-2022 lease term
-Utilized Salesforce dashboard to organize, track and contact leads and manage lease agreements

Leasing Assistant Team Lead at Stadium Centre

AT&T

Content
• 5G Overview
• A Look Inside Technician
Careers
• Artificial Intelligence
Overview
• Cable Routing Basics
• Connect Honestly and
Openly
• Cybersecurity White Pages
• Design Thinking
• Internet of things
• Machine Learning 101
• Machine Learning Overview
• Media Industry Overview
• Phone & Ethernet Wiring
• Power of Communication
• Project Management
• Sales Integrity
• Think Like a C-Suite
Leader
• Wireless Networking
Basics

AT&T Summer Learning Academy

University of Central Florida

-Managed and assisted residents at the Northview and UnionWest UCF Housing & Residence Life housing communities.
-Supervised the front desk area and answered incoming calls or visits to answer resident's questions or concerns. 
-Aided in the event planning process for community events and initiatives.

Resident Assistant

-Created and marketed content to promote community service events to gain participation from the 70,000 students at the University of Central Florida.
-Attended weekly Director meetings to be updated with agency announcements and events as well as brainstorm and share ideas and perspectives on events and initiatives.

Volunteer UCF Marketing Director - Office of Student Involvement

-Assisted in setting up and preparing for events ranging from guest speaking series, career fairs, Dean and College of Business sponsored events
-Oversaw the check in and check out process of event attendees for students, faculty and company participants

The EXCHANGE, Student Assistant

-Welcomed over 2,000 students to the College of Business through summer orientations 
-Assisted in the advising and course sign-up process to ensure students were on the path of success to graduate on-time

Orientation Leader

U.S. House of Representatives

-Interned for Congressman Bill Posey’s Washington District Office, Florida’s 8th Congressional District. Internship was terminated early due to COVID-19.

Office Intern

Washington Intern Student Housing (WISH)

-Planned and executed events for the over 1,000 residents at 30 WISH properties across Washington DC. Events range from tours (FBI Building, Pentagon, NPR, etc.) to Speaker Series with DC Professionals and Congressman and woman as guest speakers, to receptions and other special events such as book signings, etc. 
-Answered all incoming phone calls to the main office and assist residents, parents, business partners and other agencies with their questions and concerns. 
-Assisted students and parents by informing them of WISH properties and options for their living experience while in DC. 
-Researched and created a individual and group project for suggestions on improvements for company logistics and day-to-operations.

Events and Hospitality Coordinator & Marketing and Sales Team Member

Student Government Association at the University of Central Florida

-Served the student body by being their voice and listening to them directly through various appeal courts including parking, grade, fiscal administrative and student conduct appeals.
-Attended bi-weekly council meetings to discuss updates, concerns and ideas,

Justice

FAIRWINDS Credit Union

-Marketing Fairwinds Credit Union and their products and services to help members
-Assist students of UCF by setting up checkings and savings accounts for them
-Promoting financial literacy resources and programs to make smart financial decisions

Student Banking Ambassador

Leasing & Marketing Manager that pivoted into technical recruiting and then again into defense recruiting. 

2+ years of people management experience as a team lead and manager. 
3+ years of recruiting experience from college, on-site office support, technical and non-technical roles. From entry-level to leadership executive roles. 

Specialties:

Career Advice & Job Search Strategy
Career Assessment & Planning
Interview Preparation
Salary Negotiation
Career Coaching
Personal Branding
Resume Design
LinkedIn Profile Optimization
Employer Branding & Recruitment Marketing
Team Training & Corporate Development
Social Media in the Workplace
Recruiting
Employee Experience
Talent Acquisition & Retention Strategies

Progressive Insurance

Centralized Claims Adjuster - East Zone

Claims Admin Support

Claims Adjuster

Toyota of Hackensack

Part of a team that more than tripled department sales year over year. I respond to incoming customer leads via email, text, live chat and phone calls. Generate in store traffic. Respond to customer service issues and inquiries.

Business Development Coordinator

Konrad Kolen Photography

My role at Kolen Photography was to provide assistance to the Wedding photographer on the Wedding Day. I assisted in the setup of lighting and photo equipment. Assisted in posing clients and guests for photos. Made sure we stayed on schedule and got all photos requested in initial meeting with clients. Foresee and evaluate potential problems, and handle them accordingly to prevent any interruptions or delays in shoot schedule.

Photographer's Assistant

Rt 4 Auto Group

Responded to incoming phone/internet customer leads via email, text messaging and phone calls.  Set appointments, generating in store traffic. Investigated and responded to customer service issues and inquiries. Ensured that all follow-up was done in a timely and professional manner. Reached out and maintained contact with customers for up to 90 days, sometimes more. Provided rebuttals to customer objections. Consistently helped department meet and exceed sales goals and bonuses. Worked closely with sales department to ensure high quality service throughout the customer's’ car buying experience.

Manheim

Partnered with auction leadership and market marketing managers to develop promotions that support the broader market strategy. Ensured promotions were delivered on time and within budget. Maintained location’s website and social media accounts. (Facebook, Twitter) Created graphics for promotional materials (print, displays, signage, shirts etc) as well as online marketing materials. Ensured that effective signage and décor were in place for the location. Tracked giveaways and promotional item inventory. Introduced and trained dealers on auction products and services. Promoted specialty sales via targeted phone call and email campaigns. Investigated and responded to customer service issues and inquiries. Assisted customers in making hotel accommodations. Aided corporate office in administering customer surveys.

Accomplishments: Helped increase this location’s social media engagement by 400% in a little over 1 year. Employee of the month - June 2013. Office safety committee chair August 2012 - present. Member of the {go green} with Manheim Council & leader of the council's Waste & Recycling work group.

Marketing & Promotions Coordinator

Maintained an accurate customer database through our CRM system. Investigated and responded to customer service issues and inquiries. Contacted customers with expired profiles & documents and received new documentation. Created and distributed welcome packets to new customers. Gave new customers tours of the auction facilities. Collected and posted payments.

Dealer Registration Clerk

Drew University

Circuit City

Greet and assist customers. Compute sales prices, total purchases and collect cash and/or credit payments. Count money and separate charge slips, coupons etc. Maintain knowledge of current sales and promotions, as well as company policies.

Customer Service Representative

Bachelor of Arts (B.A.) focused in Fine/Studio Arts and a minor in Computer Science from Drew University. Experience in Marketing, Customer Service, as well as retail and B2B sales. Skilled in Javascript & JQuery, HTML & CSS, and Adobe Photoshop. I am seeking a Junior/Entry level position as a Developer or another technical role.

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The Battle

Tommy P.

Eddymer Diaz

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