I help 6-figure business educators (coaches, consultants, trainers) scale to 7-figures per year with a Micro-Education Business.

https://www.scale20.com/

Tom Youngs

Contentsquare

• Led EMEA Technical Account Management team for high ACV accounts totaling $5M, ensuring customer satisfaction and retention.
• Managed and mentored TAMs in the region, providing guidance and support to drive team performance.
• Collaborated with cross-functional teams to address customer needs and deliver technical solutions efficiently.

Team Lead, Technical Account Management

Managed marquee accounts in the EMEA region, hosting recurring meetings to ensure success, acting as an internal technical champion, and scoping new projects.

• Provided product adoption expertise and technical education sessions for customers
• Created and maintained customer 'account plans' for configuration and usage details
• Triaged critical issues as when required and proactive guidance on how resolve a problem

Sr. Technical Account Manager - EMEA

Technical Account Manager - EMEA & US

Contentsquare empowers brands to build better digital experiences. Our experience analytics platform visualizes billions of digital behaviors, to deliver intelligent recommendations anyone can use to grow revenue, increase engagement and fuel growth. 

Contentsquare works with more than 600 customers and partners from offices in Paris, London, New York, San Francisco, Munich, Tel Aviv and Tokyo.

Implementation Manager - EMEA

Arcadia Group Ltd

Product Owner for Google Analytics 360, Google Tag Manger 360, Google Marketing Platform

Implementing tracking and mutiple applications across all 7 websites - Topshop, Topman, Burton, Dorothy Perkins, Evans, Wallis and Miss Selfridge

Senior Web Analyst

Contiki Holidays

Data and Analytics Manager

Veritas Technologies LLC

Business Intelligence Analyst

I manage high-value relationships with industry leaders in Banking, Airlines, Telecom, and Retail, helping them leverage Contentsquare’s analytics to bridge technical gaps and meet complex measurement needs. 

With extensive experience in measurement and Martech, I empower clients to drive value out of our product, enhance customer journeys, and help optimize user experience

Currently focused on building a robust TAM program in EMEA & MENAT to scale our impact.

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Tom Youngs

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