Do you feel undervalued, overworked, unsatisfied, or trapped in your job?
Are you constantly anxious about losing your income?
Are you devastated by a recent job loss?

You May Be Experiencing the Great Career Quake - that shattering moment that shakes the safety and security of your employment. 

A Career Quake is an Opportunity Disguised as a Challenge.

As an employee, you have a choice to stay in that ‘shaky job’, or to safely exit to a more stable career path. I will show you how. 

I am a career transformation coach, speaker, trainer, and author of forthcoming book The Phoenix Career Principles: From Employee Ashes to the Flame of Entrepreneur Success (2022). 

In my 30+ year corporate journey, I experienced many Career Quake moments with varying degrees of magnitude. I went through times where I felt like a cog in a machine that could be easily replaced; a job I ultimately outgrew. 

I felt called to lend support to colleagues who were shell-shocked, devastated, and unprepared to face the uncertainty of job loss and everything that comes with it. 

Many others experienced discontent and additional stress and eventually left their jobs to safeguard their wellbeing and mental health.

Having developed a resilient shift in mindset I saw opportunity where others experienced trauma. I saw an important, unmet need in the marketplace, which became my catalyst to become a Career Transformational Coach.

Some of my clients tell me that they stayed in their shaky jobs because they:
- Didn’t have a clear picture of their alternative career future
- Had the picture but didn’t know what first steps to take
- Didn’t have the courage to leave until the next Career Quake forced them out

The Career Leap Program: 
I designed my program to help you discover and confidently step into your future career to: 
1. Develop a clear future vision for your career where you are in control of your destiny 
2. Turn your experience and unique capacities into your Unique Value Proposition
3. Overcome fear and build the confidence to step into a richer and more meaningful life 

You have the capacities, experience, talents, wisdom, and drive to build an unshakable career path. By leveraging the guidance of the Career Leap Program, you will not have to take this journey alone.  
For more information reach out via LinkedIn Messenger.

Tony Pisanelli

Penn State Health

Manager HR Service Operations - HR Total Rewards

Penn State University

Adjunct Lecturer of Spanish

Cedar Crest College

Adjunct Professor of Spanish

Lehigh Valley Health Network

Manager Interpreter Services Dept. - NBCMI

Supervisor  Interpreter Services Dept. - NBCMI

National Board Certified Medical Interpreter 

Independent Contractor Interpreter 

Scheduling Coordinator

The Reading Squad &  Future Leaders

Director and Founder

East Penn School District

Staff Assistant- Internship - Bloomsburg University

Fresh Meadow Management - Advanced Medical Rehabilitation

Held multiple roles and received several promotions working in an administrative setting. Assisted with training, recruiting, hiring, and onboarding process. Created innovative practice management methodologies to strengthen the quality of care. Supported the company payroll processing efforts as it relates to managing employee attendance and schedules. Prepared regulatory manuals and led internal office training to ensure compliance with all local, state, and federal safety requirements. Supervised Experienced in Internal Medicine, Chiropractic, Acupuncture, and Physical Therapy services and medical terminologies related to No-Fault and Worker’s Compensation Cases. Experienced in Medical and Legal encounters. Supervised and assisted medical claim investigations.

Office Manager

Erika Hanna is a highly accomplished healthcare and human resources professional with over 20 years of expertise in operational leadership, innovation, and community service. Since August 2024, she has served as the Manager of HR Service Operations at Penn State Health, where she oversees the Data Teams, HR Solution Center, and Employee Concierge Service department. In this role, Erika has already initiated transformative changes by leveraging cutting-edge technology, data-driven strategies, and her passion for excellence to elevate service delivery and foster community engagement.

In her prior role as Manager of Interpreter Services at Lehigh Valley Health Network, Erika led a team of 42 interpreters, ensuring critical language access for Limited English Proficiency (LEP) patients through in-person, phone, and video services. Her leadership enhanced communication, streamlined workflows, and improved employee engagement, establishing the department as a model of efficiency and inclusivity.  

Erika also founded and co-chaired the Todos Unidos CARES group, establishing LVHN’s first Hispanic/Latino Employee Resource Group. This initiative supported Hispanic/Latino employees, promoted cultural awareness, and fostered a stronger sense of community. Erika made a lasting impact on workplace inclusivity.  

Born and raised in Ecuador, Erika pursued her academic goals as an adult learner, earning a Master’s Degree in Human Resources, Strategic Leadership, and Data Analytics from Cedar Crest College. She is also a Professional in Human Resources (PHR) certified and a National Board-Certified Medical Interpreter (NBCMI), credentials that underscore her expertise and dedication.  

Erika’s passion for cultural awareness is evident in her role as a Spanish professor at Penn State University and as a keynote speaker at DeSales University, where she has presented H.O.L.A. (Healthcare Organizations and Language Access) since 2022, emphasizing the importance of inclusive healthcare practices.  

Her career began in 2001 as a manager in NYC, where she successfully established and accredited three medical offices. Later, her entrepreneurial spirit led her to found West Penn Billing Services, LLC, a billing company that achieved collections exceeding $1 million, showcasing her financial and operational acumen.

At PSH, Erika continues to innovate, using her expertise to push boundaries and deliver exceptional results. Her commitment to excellence, employee development, and advancing equity reflects her ability to inspire meaningful change and leave a lasting legacy.

Erika Hanna, MS, PHR, CMI

taplio

The Battle

Tony Pisanelli

Erika Hanna, MS, PHR, CMI

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