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Director | Entrepreneur | Corporate Contact Centres

The TOP Person - An International Business, Politics, and NGO Magazine and a Global Charity with HUB

The Top Person Ambassador

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I  have worked 25 years coaching and counselling individuals or Corporate Package for employees on issues mainly surrounding mental health and it’s sub-conditions.

I will also work with couples on marriage guidance, youth help inclusive of job hunting (packages for schools).

I work also in the community face to face with any age but specifically youth and elderly.  

Loneliness can be covered with a mix of counselling, care and company.

Counsellor | Coach - for Individuals

CareerBuilder.com

Director of International Customer Services

Responsible for managing and developing customer services support for 12 countries currently (France, Germany, Sweden, Norway, Netherlands, Belgium, Spain, Italy, Greece, Romania, UK & Switzerland).

Developing strategy, processes, system development, training across international across 5 areas of Customer Services Support - Customer Care, Account Management, Order Entry, Mapping & Branding.

International Customer Services Manager

Street Monkeez

Owner

Sales Operations Manager

Beneficial Bank

branch manager

LinkedIn Influencer & Top Voice. Accomplished Director in International Sales, Marketing, Customer Service & Training. Known as the go-to person if you want something done. Called the ‘Tracie’ effect by CEO’s.

Being an Operations Manager and C-Level Executive is exactly what you’d think it’s like. 

I’m the person that everyone wants to know but nobody wants to be. If you want to get something done, you come to me – everyone knows that! 

Yet no one wants to have to do what I do because of the amount of personal time and effort that goes into being everyone’s go-to.  

Luckily, I’m passionate with staying organised and making everyone’s life easier. It brings such a genuine joy to my heart to take the burden off others shoulders, and I always do anything I can to enhance that. 

There aren’t many things that can grow a company the way that trust and dependability can, and I pride myself in being so dedicated to both.


"Content disclaimer: The pictures and media content shared in my posts are not mine. Credit goes to the respective authors. If you have any concerns or requests for alteration or removal, please DM me. Thank you."


Tracie Murray

Best Dealz Trading Ltd

•	Managed all requests from walk-in clients in a busy environment, increasing growth by 40%
•	Processed orders via cold calls, emails and social media, boosting sales by 30% 
•	Researched client base to get new customers for better growth of 20%
•	Engaged in superior service for customer service, complaints & reimbursements which led to 10%                   cancelled orders

Sales & Marketing Supervisor

Azizi Developments

•	Submission of booking forms and data into the EPMS (ERP) system
•	Ensured clients paid the reservation fees for their selected building units
•	Prepared and handed over reservation forms to the client, followed by the Special Purchase Agreement
•	Attended the company sales events to assist the team, property consultants, and management

Sales Administrator

Cumberland International LLC

•	Accomplished the completion of vendor registrations and maximum awarded orders, which led to a growth of 50%
•	Contributed to the firm’s success, collating data required for the vendor registration process with      100% accuracy
•	Managed existing client relationships with local and worldwide agents contributing to the company         growth of 30%
•	Took the initiative to attend external events and subsequently increased brand awareness and sales       by 20%

Senior Sales Administrator

Metito Overseas Limited

•	Completed chemical sales orders in BAAN (ERP) system, ensuring maximum reporting efficiency 
and sales by 40%
•	Significantly enhanced Metito's reputation through the pre-qualification (vendor registration         processes)
•	Increased customer satisfaction ratings by 40% by providing accurate information, adhering to strict         deadlines
•	Led key current and ongoing projects to compete with the competitors to be lead in the EPC sector         with 20%

National Plastic & Building Material Industries L.L.C.

•	Ensured that all inquiries are dealt with accurately, timely and in a professional manner
•	Prepared sales quotations, invoices and reports assigned by the engineers and manager
•	Determined administrative work in order of priority and importance
•	Maintained the filing system to ensure the office is organized and efficient

Sales Secretary

Gulf Craft Inc.

•	Coordinated the administrative functions of the sales team
•	Developed strong working relationships with other departments to assist in the successful        execution of all events
•	Evaluated and reviewed complaints received from customers and recommended corrective action         to the products
•	Obtained new opportunities along with the support of my team in difficult international markets

11ks + Followers / TOP Person Ambassador / Affiliate Marketer / Expert in Sales Administration especially Pre-Qualiﬁcation (EPC Vendor Registration Process) / Fighter / Funny Bones

As a seasoned professional, I possess a strong, flexible, and reliable disposition that is complemented by my proactive approach to tasks. With an exceptional ability to prioritize and complete multiple tasks within specified deadlines, I have consistently demonstrated a proven record of performance in a fast-paced environment. My proficiency in working with a diverse range of clients has enabled me to deliver results that exceed expectations. Notably, I am skilled at collaborating with business managers and team members, inculcating a culture of continuous improvement and resolving discrepancies. It is my firm belief that the combination of my experience and skill set is a valuable asset that will contribute to organizational success.

taplio

The Battle

Tracie Murray

Jumana Yusufali

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