Trent Dressel

Deel

Account Executive

CourseCareers

Course Instructor

Qualtrics

Tech Sales Instructor

If you're interested in starting a career in tech sales, I'm the instructor at CourseCareers where I put together the most in depth course teaching people how to break into tech sales without a degree or previous experience required. You can use this link to start the free introduction course if you want to learn more: https://coursecareers.com/trentdressel

DrChrono by EverHealth

- Assisted in over $10k in MMR within first 6 months with the company and over $26k within the first year
- Achieved at least 80% Quota Attainment every month
- Contribute to customer success by assisting clients interested in upgrades, offering customer support to existing clients, and making calls to 60-80 prospects per day
- Mastered tech stack including SalesForce, Groove, Gong, and Microsoft Suite to manage pipeline of leads and converted prospects

Sales Development Representative

Uline

- Resolved customer issues/inquiries via phone, email, and chat in under 5min on average
- Contributed to branch record of over $1B in 2021 sales despite raw material shortages and supply chain disruptions by offering alternative solutions to large customers 
- Acquired the best solution for a variety of customers through active listening and problem solving
- Became a product expert to provide knowledgeable answers to product questions
- Learned key business terms to improve communication internally and with business owning clientele

Customer Service Representative

During this course, I read How to Win Friends and Influence People, Fanatical Prospecting, and SPIN Selling.  I learned all about the basics of sales development to be an effective SDR.

Sales Development Trainee

WeightLoss MD

- Open, close, and maintain clinic operations
- Coordinate patient appointments and file/update patient medical records
- Doubled patient load through new patient consultation calls
- Built/Improved patient-practice relationship, trust, and rapport through follow up calls after appointments
- Recorded and logged patient information, consents, and vitals via computer software
- Perform venipuncture blood draws
- Collect and prepare lab specimens such as blood and urine for testing
- Administer vitamin and hormone injections
- Clean and prepare exam room for patient procedures
- Maintain and order lab inventory as needed

Clinic Manager

Textile Cleaners

- Maintained customer account and billing information by recording and updating personal information in computer software
- Processed service payments; resolved customer issues and complaints; established rapport with customers 
- Scheduled pick ups and processed drop offs in timely fashion to ensure customer satisfaction

Weekend Manager

Belk

- Administered sale/return/credit payment transactions
- Created new credit lines for interested customers 
- Trained new employees on computer software and database, customer assistance, and protocol
- Procured online orders for shipping; entered and retrieved customer account information
- Increased department sales by assisting customers in-store and via telephone

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The Battle

Trent Dressel

Anna-Claire Wright

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