Trenton Moss 👋

Team Sterka

Missing upsell opportunities? Dealing with challenging clients? Drowning in amends?

I run a people skills programme for client-facing teams that solves all these problems. I design and deliver the programme, lead interactive workshops and coach senior leaders.

It increases client revenue by up to 35% and team skills by 47%.

The programme brings your team together around a shared experience. It transforms behaviour and leaves them with lifelong skills in leadership, emotional intelligence and resilience.

Leadership Coach & Founder

Human Powered

This might just be my proudest professional achievement - I’ve written a book and it was published in Oct 2021. 

One week later it became an Amazon bestseller. 

Fast forward and now 5000 copies have been bought and downloaded across print, Kindle and audiobook.

My book shows you how to collaboratively solve problems, resolve conflict and inspire others.

I’ve been told it’s the “most useful book on people skills since How to Win Friends and Influence People.” 😊

Get it on most book websites, including Amazon: 

* https://www.amazon.co.uk/dp/1781336067
* https://www.amazon.com/dp/1781336067

I also host a supporting podcast. Every 3 weeks, I interview an amazing business leader about how they create high-performing teams:

* https://open.spotify.com/show/0iLxVk47JJDS9a6ls3PYqZ
* https://podcasts.apple.com/us/podcast/human-powered/id1730364310

Bestselling Author & Podcast Host

Digital Product People

I’m the Advisor for this awesome agency. I work with Shelley and the team to define their 3-year vision and their short-, medium- and long-term plans to get there.

Digital Product People is the UX/UI partner who creates impactful digital products that transform businesses.

Agency Advisor

AgencyNXD

I’m one of 50 on-demand Non-Execs on the AgencyNXD platform. I support, advise and hold agency leaders to account ad hoc or regularly.

New Entrepreneurs Foundation

I mentor some of the UK’s brightest, entrepreneurially minded young people, helping create a new generation of outstanding entrepreneurs. I support them from developing initial ideas through to creating new market-leading businesses.

Mentor

Inviqa

My agency, Webcredible (see below for more), is now fully integrated into the technology powerhouse that is Inviqa, giving us an amazing joined-up offering for business & change consulting, experience design and software development.

Reporting directly into the Group CEO, I'm overall responsible for growing the experience design proposition within Inviqa. I work closely with the Managing Directors to bring experience design into everything that we do, making it an integral part of our offering.

Managing Partner

Webcredible

I'm super-proud to run a company of 30 amazing Webcredibles helping world-leading brands innovate, transform and succeed in a digital world. Our work impacts the lives of millions of people globally.

I'm responsible for leading and driving forward the business, working closely with the Webcredible leadership team and my fellow Inviqa board members at group level. I'm also ultimately responsible for Webcredible’s revenue & profit targets and our short-, medium- and long-term commercial activities, as well as maintaining our truly unique culture of collaboration, trust and empowerment. 

At Webcredible we carry out customer research to identify new opportunities for growth, and then rapidly design and launch products and services that your customers will love. We’ll always take you on the journey with us – inspiring, leading and mentoring your teams, and measuring and celebrating our mutual success.

Webcredible is an Inviqa company, representing one joined-up offering for business & change consulting, experience design and software development - pretty unique, if you ask me.

CEO & Inviqa board member

I started Webcredible with no money, no office, no clients, no contacts... but a lot of drive and determination to help brands sort out their customers' digital experiences. It ended up being a 15-year journey, starting with an idea in my head and culminating with us being acquired by Inviqa.

When I got started, we were one of the very first UX agencies and I grew the company (with the help of many Fellow Webcredibles) to be one of the most well-respected and well-known experience design agencies in the UK.

It was an amazing roller coaster ride and my top 7 highlights over the 15 years include (in no particular order):

1. Creating a self-sustaining business and well-oiled machine that no longer needs my involvement day-to-day 
2. Achieving both revenue growth and profit 13 out of 15 years (and successfully steering the company out of our 2 x downturns)
3. Creating and sustaining an amazing culture based on collaboration, trust and empowerment
4. Working with some extraordinarily talented people who I’ve learnt so much from, especially our leadership teams and external advisors 
5. Doing lots of knowledge sharing – hosting events, running training courses, writing blogs/reports etc. (and learning loads myself along the way)
6. Trying to launch in the US (we failed and lost a bunch of money... but learnt a lot in the process)
7. Being acquired by Inviqa so we can offer business & change consulting, experience design and software development all under one roof

Founder & CEO

The Guide Dogs for the Blind Association

I help steer the product strategy, digital and technology agendas for Guide Dogs on an advisory basis, sitting on this committee which meets every quarter to support the CEO and exec team.

Guide Dogs is a brilliant charity that will not rest until people who are blind and partially sighted can enjoy the same freedom of movement as everyone else.

Technology Transformation Committee 

Age UK

I conceived, setup and chair the Age UK digital advisory board. I recruited some senior digital pros from across the industry to join me and we meet every quarter with the Age UK CEO and exec team. 

The aim of the board is to lead and support Age UK through their digital transformation, keeping the momentum going and steering them in the right direction. 

Age UK do some amazing charitable work to support the over 60s, striving to create a world where everyone can love later life.

Chair - Digital Advisory Board

Hi, I’m Trenton 👋

I help agencies and client-facing teams lead with more impact - strengthening client relationships, handling tough conversations and growing revenue by up to 35%.

Before that, I built one of the UK’s first UX agencies from scratch, scaled it to £3m, sold it and lived to tell the tale. Then I wrote a bestselling book called Human Powered and launched an accompanying podcast.

It's been a 20-year rollercoaster journey!

Oh, and in 2023, I took my kids backpacking across Asia and Africa for six months. We survived hunting in Tanzania, paint fights in India and leech attacks in Borneo.

I run a client leadership programme. It will supercharge your entire team with emotional intelligence and people skills.

I do team-training for up to 100 people and provide 1-to-1 coaching to leaders. 

Why do the programme?

Well, you'll bring your team together around a shared experience. It’ll transform people's behaviour and give them lifelong skills in leadership, emotional intelligence and resilience.

Oh, and you can increase client revenue by up to 35% and team skills by 47%.

Ivy House London

Programme Designer, Facilitator and Performance Coach

Jo White Consulting Ltd

Leadership Consultant  |  Training Facilitator  |  Executive Coach

Cambridge Executive Development

Creating leaders, forging teams
Cambridge Executive Development's management skills training has helped to create thousands of thriving, profitable and productive organisations built around human needs, preferences and behaviours.

An original, research-backed training syllabus provides your managers with the tools they need to support wellbeing, build positive relationships and lead successful and happy teams. We help foster the enlightened leadership that’s crucial to your future success.

Senior Consultant

Alison Craig Coaching Ltd

Alison Craig Coaching works with leaders at all levels, helping them get the best from others and to be remembered for the right reasons.

- Developing managers at all levels to become more confident, capable, effective and resilient
- 1 to 1 leadership and career coaching to maximise performance
- Team coaching, including senior leadership teams, to increase collaboration, productivity and employee engagement
- Personality profile & 360 feedback tools to improve communication and teamwork
- Creating a coaching culture in your organisation, empowering your workforce and releasing your managers to be more strategic
- Employee engagement and culture change programmes, including Purpose, Vision and Values sessions
- Change Management training
- L&D consultancy to support you in designing and implementing your people development plans

www.alisoncraigcoaching.co.uk for info and recommendations

The Constellation Collective

The Constellation Collective is a micro-network of independent digitalists, innovators, creators, technologists and strategists. 

We are an assembly of stars. A group of future facing people and companies that together provide an unrivalled offering across critical business touchpoints. These include creative, marketing, brand, culture, financial strategy and succession planning. 

wearetcc.co

Strategic Advisor

Zap Creative

Zap deliver on-demand creative support for ambitious fast-moving businesses. 
I'm working with James and the team across clients, people, process and finance to ensure they can deliver on their growth plans.

Non-Executive Director

Form

Form's Beyond and Gather programmes support digital, creative and tech leaders in the Liverpool City Region. 

As part of the Beyond programme I deliver consultancy and one-to-one coaching to business owners.

For Gather I co-created and facilitate their transformative Emerging Leaders programme, accelerating personal and business growth.

Gather and Beyond Consultant

Team Sterka supercharges the performance of cross-functional teams through its business transformation programme. Providing lifelong skills in leadership, emotional intelligence, resilience and more.

Leadership coach and partner 

Really B2B

A specialist B2B marketing agency, Really B2B work with SME's and global brands to identify, engage and nurture prospects to get them to the point of being sales ready. Using the most accountable on and offline channels the team are obsessed with measurement.

Executive Director

Five by Five

Five by Five is an independent, integrated marketing communications agency. I was accountable for the strategic direction and financial performance of the agency. Retaining clients, driving new business growth and delivering against agreed KPI’s.

Managing Director

A former Executive Director, I spent 25 years working in fast paced marketing agencies. Forming, growing and leading high performing teams.

As MD of an independent creative agency and Executive Director of a top 10 B2B agency, I built teams who (when surveyed) would consistently recommend the agency as a good place to work and supported me in: 

- Growing revenues 20% YoY
- Increasing client retention rates 
- Delivering 20%+ profit margins.

In a business where your people are your biggest asset, they drive your profit. 

Their ability to effectively deliver brilliant work unlocks client satisfaction, new business and profitability. 
But underpinning the commercials are very human factors: 

- Working well together 
- A shared purpose 
- A sense of pride and ownership of everything that goes out.

A a CTI trained coach I now work with leaders to ensure their teams are effective, profitable and fulfilled. Leaving them to focus on growth, innovation or exit.

taplio

The Battle

Trenton Moss 👋

Jo White

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