Trenton Moss 👋

Hi, I’m Trenton 👋

I help agencies and client-facing teams lead with more impact - strengthening client relationships, handling tough conversations and growing revenue by up to 35%.

Previously, I built one of the UK’s first UX agencies from scratch, scaled it to £3m, sold it and lived to tell the tale. Then I wrote a bestselling book called Human Powered and launched an accompanying podcast.

It's been a 20-year rollercoaster journey!

Oh, and in 2023, I took my kids backpacking across Asia and Africa for six months. We survived hunting in Tanzania, paint fights in India and leech attacks in Borneo.

Leadership Coach & Founder

I run a client leadership programme. It will supercharge your entire team with emotional intelligence and people skills.

I do team-training for up to 100 people and provide 1-to-1 coaching to leaders. 

Why do the programme?

Well, you'll bring your team together around a shared experience. It’ll transform people's behaviour and give them lifelong skills in leadership, emotional intelligence and resilience.

Oh, and you can increase client revenue by up to 35% and team skills by 47%.

Trenton Moss

Which?

Lead Product Manager

Hippo

Working on the social work workforce programme

Principal Product Consultant

Women in Product - London

• Led the 5.5k member community at Women in Product - London, attracting new members and securing venues for events.
• Supported existing community members, ensured topics were relevant, and hired and briefed speakers.
• Achieved a 27% increase in event attendance and positive feedback from members on the quality of events.

Volunteer

the LEGO Group

Working as the Product Director spearheading the new membership LEGO Insiders membership programme & CRM product set up and maintenance.

Product Director

Department for Environment, Food and Rural Affairs

Working on the Air Quality & Industrial Emissions programme - setting up teams with clear vision, goals and objectives with which to move forwards. 

Creating the strategic business case to support including all financial actuals and forecasts.

Product Lead (Contract)

Ministry of Justice UK

Head of Digital Employee Experience / Product Lead (Service Owner)

Digital Product Manager (Lead for Self-Service)

Senior Digital Product Manager (Contract)

Avios Group Limited

Digital Product Manager B2B (Contract)

O2 (Telefónica UK)

Head of Online (Contract)

I’m Tammy, a product leader focused on creating digital solutions that meet real user needs and drive business growth. I have a strong track record of leading cross-functional teams, shaping digital strategies, and delivering user-focused products across telecoms, gaming, the public sector, and retail.

Most recently, I worked as a Principal Product Consultant at the Department for Education (via Hippo Digital), helping to improve digital services for Social Workers. Before that, I was a Product Leader at the LEGO Group, where I led the launch of the LEGO Insiders membership programme and managed the CRM product setup and maintenance. I bring expertise in human-centred design, discovery, stakeholder engagement, and agile ways of working to create seamless and engaging user experiences.

I’m passionate about making digital transformation practical and effective, ensuring organisations build products that truly work for people. 

Always happy to chat — feel free to connect!

taplio

The Battle

Trenton Moss

Tammy Wallace

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