Team Internet

Product Strategy & Vision
•	Developed 3-year product strategy, aligning portfolio initiatives with business objectives.
•	Led discovery processes to identify market opportunities, resulting in 32+ product launches.
•	Established product management way of working, improving prioritisation effectiveness by 40%.
•	Created standardised product management practices, enhancing team efficiency and collaboration by 50%.
Product Development & Delivery
•	Managed end-to-end product lifecycle.
•	Established discovery and delivery rhythms, reducing time-to-market by 35%.
•	Developed and maintained product roadmap.
•	Created and validated product requirements through user research and analysis.
•	Introduced new design language and processes, achieving 100% improvement in design consistency.
•	Created all new designs for each initiative. 
Customer & Business Impact
•	Conducted user research and synthesized insights to inform product decisions.
•	Optimised customer journeys, resulting in improvement user experience.
•	Created and tracked success metrics across product portfolio.
•	Analysed product performance data to identify optimization opportunities.
Stakeholder Management & Leadership
•	Led cross-functional teams across engineering, and business units.
•	Established strong relationships with key stakeholders through regular communication and alignment sessions.
•	Introduced Agile methodologies resulting in 30% increase in team output.
•	Created and maintained product documentation and communication frameworks.

Senior Product Manager (Australia)

Swyftx

•	Established product management best practices, improving team efficiency and collaboration by 20%.
•	Created and maintained product documentation and communication frameworks.
•	Established strong relationships with key stakeholders through regular communication and alignment sessions.
•	Delivered integration with NZ Merchant Payment Provider, enabling international expansion.
•	Reduced technical debt by 20%, enhancing system performance and reliability.
•	Mentored junior product managers and provided guidance on best practices.

Product Manager

Genie Solutions

•	Delivered a $5M product upgrade across three teams, aligning with strategic business goals.
•	Introduced product management processes, leading to a 20% increase in team productivity.
•	Managed multiple roadmaps and backlogs, achieving improvements in task prioritisation.
•	Streamlined release activities, reducing production issues by 30%.
•	Facilitated Scrum ceremonies, boosting cross-team collaboration and transparency by 25%.

Patient Zero Pty Ltd

•	Conducted requirements analysis, increasing accurate translations and product success by 30%.
•	Facilitated Agile ceremonies, driving 35% improvement in collaboration and client satisfaction.
•	Delivered key projects, including a fitness class scheduling rebuild for a $1B industry leader, resulting in continued client partnerships.
•	Optimised a sales app for payment and conversion rate improvements, enhancing customer journey experiences.

Product Owner

Mining Leaders Group

•	Designed and launched the Mining Leaders Accelerator, leading to $500K in equity acquisition and a 25% increase in startup success rates.
•	Built an executive leadership self-assessment tool, expediting decision-making for leadership teams.
•	Implemented digital marketing campaigns, increasing effectiveness and engagement by 40%.
•	Revamped company processes, improving operational efficiency.

Business Analyst (Agile) (Contract)

Merakium

- Managed international cross-cultural team of 8, overseeing content creation, development, and marketing.
- Developed strategic, marketing, business, and operational plans, improving organizational alignment.
- Designed workflow and process mapping, enhancing process efficiency by 30%.

Manager

Bond University

Program Manager

ilab Accelerator

Program Coordinator

I help SaaS founders and product teams turn feedback into amazing products

Tres West

Jay Mount Consulting

Most revenue teams are building with borrowed tools.
The same CRMs. The same databases. The same cold email sequences.
It’s no wonder results feel flat — everyone’s playing the same game.

At JMC, we help you build your own.
We design Revenue Intelligence Architectures — proprietary systems that turn raw data, messy ops, and stale tactics into leverage your competitors can’t copy.

Our systems give you:
• Decision-making engines that route leads automatically
• Custom TAMs built from scratch (not scraped from ZoomInfo)
• Cross-channel orchestration that learns, adapts, and compounds
• A foundation your team can own, scale, and evolve

This isn’t RevOps.
It’s competitive advantage — built through automation, intelligence, and strategic clarity.

Want to see what that looks like in your business?
Start with a 48-hour architecture evaluation. We’ll map the risks, identify the upside, and show you exactly where the edge lives.

Founder

Growth Steps Newsletter

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The Growth Steps Newsletter delivers practical, no-fluff business insights straight to your inbox. Every week, I share simple, actionable strategies to help you lead with clarity, grow your business, and make real progress.

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Writer

Clay

Solutions Partner

Predictable Revenue™ Inc.

Advisor

Techstars

Startup Mentor

Kinext

Hybrid Financial Ltd.

Responsible for product, growth, and scaling for Hybrid Financial. Early employee at the company to implement sales enablement tools, systems, and processes to grow from:

- Under 10 employees to over 180
- 20 customers to over 200.

Developed proprietary sales enablement AI-based platform to drive growth and create a different category.

Chief Growth Officer | Building Investor Audiences

basix.ai

We started basix.ai because we saw firsthand how doing “sales as usual” prevented sales from happening. Once we isolated and focused on the activities that drive revenue, we were able to boil it down to its simplest components; do the things that drive prospects forward, and stop doing the things that hinder sales. 

Most sales reps inadvertently spend time:

- Chasing deals that were never going to close (based on bad or incomplete data)
- Deciding who should be contacted based on gut feel
- Spending time on endless research, going between systems and databases

We built a technology platform that actually works with the salesperson to keep them in sales conversations and in their sales flow. 

Our experience has shown the answer is not to try to surround the salesperson with more activities and just increase performance, but rather keep the focus on just selling.  

With basix, the smart workflow engine learns what activities and what prospects to focus on so your sales team can get better results. This happens because the system learns who is the current “low-hanging fruit” and constantly serves them up. At the same time, the highest and best activities are matched, taking those prospects further into the buyer’s journey, and moving them to the close.

CEO & Co-Founder, basix.ai | Rapidly scaling sales teams

Architected and delivered 11% of net new income across $660MM of incentive compensation within RBC's P&C Banking Division.
- 400% lift in the number of products sold per Agent/Rep.
- 27,000 Agents/Reps selling financial services/insurance to individuals and companies.

Director, Performance & Incentive Design

National Sales Management Performance - Deposit, Investment, Lending Products

Mackenzie Investments

Product Development & Sales Growth, Reported to the Head of Product

Founder Helping You Grow | Follow for Daily Leadership & Growth Insights | Serial Entrepreneur | Ex-RBC

My story isn't typical - it's not about steady corporate progression or entrepreneurship from the start.

At 23, as a single dad, my journey took an unexpected turn.

In big corporations, where I stayed longer than planned, I experienced a different kind of growth.

Each night, after my son slept, my dual life as a father and ambitious professional unfolded.

But here's something you might not know: in these big companies, I didn't just get by; I excelled. Leading teams from two to 550, I was more than just another face.

I was a leader, learning about product development and large-scale expansion.

Yet, I constantly wondered, 'Am I too late to start my own business?'

This internal struggle, balancing comfort and ambition, kept me restless.

Outwardly successful in corporate, inwardly, I yearned for something of my own.

Skeptics called my desire to leave a stable career crazy, intensifying my internal conflict.

As my son became more independent, my perspective shifted.

A change was brewing, a readiness for something new.

That's when I left my corporate safety net, embracing the unknown.

The excitement of change was tangible, but what was to come?

My journey, initially thought to be solo, became a collaborative effort.

My first customer, my peers - they were more than connections; they were catalysts for transformation.

This transformation led to founding two startups in seven years.

Leaving corporate life for entrepreneurship was more than a business move; it was self-discovery, realizing my potential.

My achievements are clear:

→ Generated 9-figure revenue growth for clients and employers.
→ Progressed through 10 roles in two companies before venturing out.
→ Grew bootstrapped businesses to 7 and 8-figure heights.
→ Developed numerous leaders.
→ Launched several products.
→ Built two startups in seven years.

I share my story to inspire those on similar paths, not for self-praise.

If you're wondering if it's too late or too risky, let my experience guide you.

I'm here to connect, share, and inspire.

Let's discover what lies ahead, together.

Join my free newsletter at https://jaymount.me/newsletter

taplio

The Battle

Tres West

Jay Mount

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