Udit Goenka

TinyCheque

TinyCheque is India's first AI-powered SaaS Venture Studio. We accelerate existing SaaS startups, IT services, and individual experts by building and scaling profitable AI-enabled vertical micro SaaS solutions.

My CEO Responsibilities:

- Drive product-led growth through strategic design and user-centric vision.
- Forge partnerships and joint ventures to expand market reach and capabilities.
- Actively manage the sales pipeline, ensuring robust conversion strategies.
- Cultivate a lean, high-performance team focused on profitability from inception.
- Proactively identify new market gaps to fuel continuous innovation.

To connect for partnerships, send me an email at udit@tinycheque.com

P.S. We have recently raised pre-seed capital.

Founder & CEO

Autoposting.ai

(Part of TinyCheque)

Autoposting.ai is a modern agentic AI content generation platform specifically designed to do your research, writing and formatting of LinkedIn and newsletter (newsletter coming soon) in a matter of seconds instead of hours. 

Not only that, you can manage content for your account if you're an individual, your clients if you're an agency, and your entire team members if you're running a startup (turning everyone into an influencer).

It's finally time for you, your team, and your clients to build a successful personal brand using our agentic AI platform autoposting.ai

Co-Founder

QCallAI

(Part of TinyCheque)

Qcall.ai is one of the most innovative Agentic AI Call center. 

Why Qcall.ai? 

- It works in Vernacular languages
- Reduces your infrastructure and operational costs by up to 92%.
- Works 24*7 
- Automated routing of AI calls to manual calls via round-robin
- In-depth data analysis of call transcripts to learn more about your prospects and customers

We have an incredible pay as you go model that gives you every bang for your buck, not only that we are going to personally work with every single one of our prospects to make sure you get an incredible ROI.

If you want to automate your sales, pre-sales and support with our AI call center, then book a call here:https://cal.com/team/tinycheque/qcall

Niyam.ai

(Part of TinyCheque)

Niyam.ai is a GenAI legal tech platform for lawyers, law firms, corporates, and MSMEs, who want to speed up their legal research work. 

Niyam is fully trained in Indian law, acts, and judgments. 

Give Niyam a try: https://niyam.ai 

P.S. Niyam.ai is a portfolio company of TinyCheque.

FirstSales.io

Never run dry of leads in your pipeline ever again. Firstsales.io - The only email outreaching tool you will ever need. The tool is built on a strong architecture with some of the most critical solutions that will help you to flood your pipeline with leads. 

Firstsales focuses on:

- Critical follow-up touchpoints. 
- Personalized emails. 
- Granular level unlimited A/B/C split testing (We are the only app in this category that has this solution as of TODAY). 
- Robust team collaboration. 
- Powerful auto-email and custom domain switch (We are the only app in this category that has this solution as of TODAY). 
- One of the most affordable solutions to generate warm leads via email outreach. 

Sign up today: 
https://firstsales.io 

Want to schedule a demo? Here is the link: 
https://firstsales.io/demo

PitchGround

Are you looking to bridge the gap between your SaaS and early adopters? PitchGround is what you are looking for. PitchGround is a community of over 200,000+ businesses that comprise Marketers, Entrepreneurs, SaaS Founders, Solopreneurs, Freelancers, and much more.

Also, if you are looking to save up to 95% on software bills, then check out: https://pitchground.com/deals

Little SaaS, Inc.

Little SaaS is the holding company of PitchGround and Firstsales.io. Many more SaaS brands are coming up soon under Little SaaS, Inc.

Forbes Business Council

It's an absolute honor to become a member and part of the Forbes Business Council.

Member

Brinc

I am joining Brinc as one of the SaaS and Sales mentors to help the upcoming SaaS companies learn how the modern distribution for SaaS works through a cutting-edge, proven playbook that has helped over 300+ SaaS companies at PitchGround to grow. 

Many SaaS companies from PitchGround have successfully raised capital after seeing the growth. 

If you have a working SaaS and want to apply for the current batch, just send me a DM with the details about your SaaS, and I will help you get your SaaS evaluated with Brinc team.

Marketing & Sales Mentor for SaaS Startups

It's an absolute honor to become a member and part of the Young Entrepreneurs Council.

At the age of 16, with 256 Kbps Internet speed, I started my career as a self-taught graphic designer. 

After landing a few projects, I was hungry to keep learning more, and that's how I landed in web development. 

At the age of 18, while still pursuing my education, I launched my first product around WordPress security, which did wonder. It not only paid for my entire education but helped me become financially independent as a teenager.

However, I exited that project and continued with my college and freelance development. 

At the age of 20, I met my first co-founder Oscar Hernandez (He has been my co-founder ever since in everything that we do), known as Power Up Hosting; I ran the company for over 7-years before exiting. 

At 24, I started India's first PBN Hosting platform, which I later exited in 2017. 

My life changed when I launched my third startup, which failed severely and changed my whole life. 

It taught me some of the most valuable life lessons, including management, team hiring, and more. 

The failure of my third startup gave me the idea of PitchGround (My most successful startup to date, currently valued at $20m as of 2022). PitchGround is a SaaS Marketplace that bridges the gap between early-stage SaaS companies and early adopters, small-medium-sized businesses. 

With over 92% of the SaaS companies failing in the first three years of their business, our mission was to resolve this unresolved market worth over $200 billion. 

During this journey, I met my second co-founder Lukas Liesis, building the company's core foundation. 

Launched PitchGround on the 25th of September 2018, PitchGround has done over $5m in sales as a bootstrapped company, something our entire team is proud of. 

PitchGround has helped hundreds of companies and has seen over 80% of companies succeeding who are launching with us, out of which 15% of the companies can successfully raise capital post launching their SaaS on our platform. 

At PitchGround, we firmly believe in our 3P philosophy for any founder who wants to achieve a product-market fit - Product, People & Pricing (Same format). 

In 2021, I started Angel Investment, and so far, I have invested in 36 startups; I mentor some of them to give back to the community. 

In 2022, I rebuilt my previous failure, known as https://firstsales.io, which is doing $500k ARR in just 5 months.

If you are a small business, do check out PitchGround and save up to 95% on your software bills - https://pitchground.com/deals

Got any questions or want to connect with me? Please send me an email at udit@pitchground.com.

Creating a PRIVATE community for people to learn about AI.

We’ll talk about revenue, favorite AI tools, what we’re building, marketing, content, X, other platforms etc.

Comment ‘AI’ if you want to join. 

I'll DM you the link.

We help companies implement Agentic AI to reduce marketing, sales, & ops costs by up to 70%. Angel Investor. 3x TEDx speaker. Featured by LinkedIn India. Building India’s first funded Agentic AI venture studio.

Today I'm thrilled to share that we..

..are officially launching..

SEOengine.ai

Our five-step specialised SEO AI agent crafts content that ranks effortlessly in searches and is cited by LLMs. 

SEOengine is part of the TinyCheque's portfolio, as we continue to develop a robust collection of AI SaaS products through our AI venture studio. 

Based on all our experiments, we found the inflection point here. 

When you use SEOengine and publish at least 300 pieces of content, each around 4,000–6,000 words in total, over a two-month period, you will start to see traction coming in from the third month onwards, and the graph will only go up from there.

You're losing out INR. 4.6 Cr sales opportunity every quarter. 
(For the next 24 hours only)

You read that right. 

Everyone's obsessed about quick and fast growth..

..they end up burning money on: 

> Ads 
> Ads..
> And more Ads....

..and in the battle of customer acqusition, you end up giving up spending your entire margins on Meta and Googel Ads. 

Sure, that's cute. 

...but businesses are not built on top line, it's built on bottom line. 

If you do not spend time, effort and energy on taking organic growth approaches like Content, AEO, and Outreach..

...then you are leaving a lot of "MARGINS" on table...

..and you will continue making Meta and Google Ads more money than what you would make. 

I've put together a guide on how to use AEO to start getting recommended and cited by LLMs... like Gemini, Deepseek, Z, Perplexity, ChatGPT, etc. 

I'm giving away this guide for free for the next 24 hours that help you to build your INR. 4.6 crore worth of sales pipeline..

..leads who wants to buy your services. 

Comment "SEOengine" 

..I will send you the report in the next 1-3 business days.

Last week, I got the opportunity to do my 3rd TEDx 

..but this was the most special one for three reasons: 

1) It was about AI
2) It was in my city, amchi Mumbai
3) It was organized by University of Mumbai

The topic was by far one of most interesting topic I have spoken about so far.

“Human curiosity when multiplied with AI, it leads to breakthrough” 

If anyone needs my presentation then feel free to DM me. 

To this awesome community who follows me here thank you for all your support and love. 

Also, a special thanks to the TEDxADMI team and Smita Shukla, Director, IQAC, University of Mumbai, Shashank Tiwari - Educator and Innovator, Rushika Vyas -Media Committee Coordinator ADMIFMS, and Dianne Moraes for all the follow ups, and patience. 

To all the fellow speakers, you'll were incredible: 

Sonali Sharma – Author & Storyteller
Harsh Vira – Financial Expert
Manish Samota – Tech Leader
Shivani Gohil – Marketing & Branding Specialist
Nimish Ramesh – Psychology & Coaching
Anuvamshi Shetty – Workplace Wellness
Dr Anu Mehta - Health & Wellness

People: 

Udit, how are you growing Qcall.ai without making so much noise on LinkedIn? 

Me: Here you go :) 

SEO / AEO for the win..

We are still in the early days of getting cited by LLM’s.. 

I have put together a guide that can help you get started.. 

Just comment “SEO engine” and I will share that guide with you.. 

Do yourself a favor, and start early before you lose out one of the biggest growth opportunities

Gemini 3 just made every $25K AI consultant look dumb.

Google silent-dropped autonomous agents to 650 million users yesterday while consultants were still billing hourly.

What agencies charge $25K and 8 weeks to "implement" now takes 4 minutes on a phone.

Here's what actually changed:

The model: 

→ Plans multi-step workflows autonomously 
→ Executes start to finish with zero hand-holding 
→ Optimized for non-experts (no CS degree needed) 
→ Already live on mobile canvas feature

While "AI agencies" are charging $10K-$25K for strategy decks, Google just deployed real automation to more people than ChatGPT's entire user base.

The intelligence gap is getting stupid:

That consultant billing $250/hr to "set up AI workflows" 
→ The app does it autonomously now

That agency charging $25K for "custom AI implementation" 
→ Built in 4 minutes on Gemini 3 mobile

That bootcamp selling "learn AI automation" for $3K 
→ Obsolete before the course launched

Some startup just replaced their $20K/month AI consulting retainer with a free app.

Same output. 4 minute setup. Zero technical knowledge required.

Most businesses still think AI automation needs:

> 6 month roadmaps
> Technical teams
> Consulting firms
> $50K+ budgets

Reality: It needs a phone and 4 minutes.

Your competition doesn't know this exists yet.

But they will.

I am sharing this prompt in my AI community tomorrow, if you need access to the prompt then... 

Comment "GEMINI" and I'll send you the invite to the community and you can access the prompt.

We have secretly turned LLMs our sales people. 

Here is how..

This is how I've been landing US clients secretly..

..without spending a dime.
(24 hours only)

For the last few months, we had been quietly focusing on acquiring customers for Autoposting.ai..

..without making much noise, but rather focusing on inbound leads..

These are leads: 

> who wants to purchase our product
> they already know the value our product will deliver
> we don't need to spend too much time convincing them 
> they are discovering us automatically

You know what's even better? 

LLMs are doing the sales work for us. 

Search engines will only give you the links but LLMs understand the context well, and is convincing the user to use us. 

The best part? 

We did not spent a dime (other than using our own product SEOengine.ai) 

I'm going to share all my strategies with you, so that you can replicate them for your own business. 

Comment 'SEO engine' and I will send you the guide. 

I'm keeping this open for the next 24 hours only...

..after that, I won't share the guide. 

P.S. Attaching a screenshot proof of our citations.

I'm struggling on LinkedIn. 
> Use Autoposting.ai 

I'm struggling with SEO. 
> Use SEOengine.ai 

I'm struggling with AI Calling (with 12+ Indic languages and 8+ International languages).
> Use Qcall.ai 

I need legal help. 
> Use niyam.ai 

We at TinyCheque continue building a stronger portfolio to help and solving your daily life issues using technology.

$600k in strong pipeline
Spent 0 money 

Qcall.ai is our enterprise grade agentic ai indic voice platform where we have built our model, trained on our own data. 

One of the biggest challenges with enterprise is that, running ads don't land you high quality leads.

> Too many decision makers 
> Too many people in the pipeline 

So you solve that by focusing on SEO ..or now AEO. 

We started using SEOengine.ai and have built over 4.6 Cr. strong pipeline and very soon are about to become cashflow positive. 

Every week...

...we land at least 15-20 highly qualified leads with an average ticket size of $8k a year to $25k a year. 

I am happy to share the entire guide with you..

..just comment "SEOengine" and ensure to follow SEOengine.ai to receive the guide. 

Sharing this with only the those users who comments in the next 24 hours.

Mckinsey's new AI report is out. 

Here is everything you need to know...

TL;DR

> Widespread Adoption, Limited Scale: 88% of organizations use AI regularly (up from 78% in 2024), but only one-third have scaled beyond pilot phases.

> AI Agents Gaining Momentum: 62% are experimenting with AI agents, with 23% scaling deployments—though primarily in just 1-2 functions.

> Innovation Over Profit: 64% report AI enables innovation, but only 39% see measurable EBIT impact—the value promise remains largely unrealized.

> High Performers Think Transformationally: Organizations with 5%+ EBIT impact are 3.6× more likely to pursue transformative change versus incremental improvements.

> Workflow Redesign Is Critical: High performers are 2.8× more likely to fundamentally redesign workflows rather than layer AI onto existing processes.

> Size Matters for Scaling: 49% of $5B+ companies reach scaling phase versus 29% of sub-$100M companies—resources create competitive advantages.

> IT and Knowledge Management Lead: These functions show highest agent adoption, with service-desk automation and research use cases most mature.

> Tech, Telecom, Healthcare Are Frontrunners: These industries report highest AI agent scaling rates, while manufacturing and construction lag.

> Leadership Commitment Defines Success: High performers are 3× more likely to have senior leaders demonstrating ownership and role-modeling AI adoption.

> Investment Intensity Separates Winners: High performers allocate 35% of digital budgets to AI versus 7% for others—a 4.9× difference.

> Workforce Impact Uncertain: 32% predict workforce reductions of 3%+, 43% expect no change, 13% expect increases—larger firms anticipate bigger shifts.

> Cost Benefits in Technical Functions: Software engineering (56%), manufacturing (56%), and IT (54%) see highest cost reductions; revenue gains strongest in marketing/sales (67%).

> Risk Management Maturing: Organizations now mitigate 4 AI risks on average (up from 2 in 2022), prioritizing inaccuracy (54%), cybersecurity (51%), and compliance (43%).

> Talent Strategy Evolving: Active hiring for AI data scientists (30%), data engineers (29%), and ML engineers (29%)—larger companies 2× more likely to hire specialists.

> Best Practices Span Six Dimensions: Success requires excellence across strategy, talent, operating model, technology, data, and adoption—key practices include human-in-the-loop validation and agile delivery.

If you want the link to the entire report then simply comment "AI" and I will send you the report. 

..or drop your thoughts.

Imagine it’s 1950. 

You tell people using slide rules that computers will soon digitize the world. 

They think you're crazy.  

That is exactly where we are today with AI.

Stanford’s Gordian Knot Center just broke down the state of AI. 

The hype is gone—the reality is here.  

Here is the signal amidst the noise:

> The "Patent Explosion" Signal: 

IP leads reality. AI patent filings in 2021 were 30x higher than in 2015. This isn't a tool; it's a global disruptor. 

> The Hierarchy of Intelligence

Stop using these interchangeably:

→ AI: The catchall for "Intelligent Machines."
→ Machine Learning: Algorithms that learn patterns without explicit rules.
→ Deep Learning: Neural Nets solving complex tasks like vision. 

> The Paradigm Shift: Code vs. Data:

This is the biggest shift in 75 years.
→ Classic: Humans code rules. (Input + Rules = Output) 
→ AI: Computer figures out the rules. (Input + Output = Rules)  

> The Hardware Reality: 

You can't run modern AI on old chips.
→ Training: The "School." Massive GPU clusters costing millions to teach the model.
→ Inference: The "Job." Putting the model to work on the edge. 

> The Death of the OODA Loop
In War and Business, "Observe-Orient-Decide-Act" is too slow. It's retrospective.

The new cycle is Sense-Predict-Agree-Act. 

AI senses the environment, predicts the enemy, and humans simply agree. 

We are looking at Moore's Law on steroids.  

If you are still operating on a "Classic Computing" mindset, you are holding a slide rule in a digital world.

Standardise and elevate people experience at GSK, globally. My team and I work at the intersection of People, Process, and Technology to improve how our employees perceive services from HR. This helps GSK  fulfill its purpose unite science, technology and talent to get ahead of disease together.

GXO - Global Experience Owner | Human Resources 

DXC Technology

As global head of Operational Excellence at DXC Technology I lead a team that is committed to help DXC deliver on it's promises. 

My team helps improve and simplify DXC's delivery to client. We aim to prevent projects and engagements running into trouble and if they land there then we do what we can to recover. We also relentlessly apply Continual Improvement across the organization and establish compliance to all key quality, information security, and business continuity standards.

Director - Head of Operational Excellence 

As global head of quality at DXC, my team and I, strive to help DXC keep its quality commitments to customers. We do this with sustained focus on:

- Process, Tools, and Metrics
- Standards, Audits, and Certifications
- Business Continuity and related Compliance
- Process Improvement through Kaizen, Lean, Six Sigma, and Automation
- Performance reporting and workflow tools to simplify processes.

We are here to make an impact. 10x or more!

Director - Global Head of Quality and Continual Improvement

At DXC I lead the Delivery Excellence team to assure world-class delivery to clients, globally. 

DXC is the world's third largest IT Services Firm with over 100,000 employees and $20bn in annual revenues. More on DXC at https://www.dxc.technology/ 

I lead a global team to improve and simplify DXC's delivery to client. We aim to prevent projects and engagements running into trouble and if they land there then we do what we can to recover. We also relentlessly apply Continual Improvement across the organisation and establish compliance to all key quality, information security, and business continuity standards.

Global Head of Delivery Excellence

I lead a team of transformation specialists at the Global Delivery Services (GDS)  of EY. My team of 100+ is spread across locations in India, China, Philippines, Argentina, and Poland. We undertake high impact projects to significantly improve the capabilities of GDS to help EY create a better working world. 

We manage a multi level improvement projects architecture including Kaizen, Six Sigma, Lean, Automation, Robotics Process Automation (RPA) and Maturity Frameworks.

Transformation Director | Global Delivery Services | GCC Locations

HSBC

At HSBC I managed the offshore Process Re-engineering and Implementation team based in Hyderabad and Bangalore. Together we delivered large and high impact process improvement projects for the bank, globally. We delivered over $100 m in impact over 2016-17. 

As a program leader I also lead the Waste Elimination and Robotics (RPA) programs across HSBC global operations.

Head of Process Re-engineering and Implementation | GCC Locations 

Process Consulting is a part of the Global Change Delivery function at HSBC. Our team manages large high impact process improvement projects globally. I am currently leading transformation programs in Insurance and Retail Account Servicing.

Vice President - Process Consulting

ANZ Support Services

As Vice President - Business Excellence (Retail, Commercial, and Wealth), my role is to develop and deploy plans for achieving key operations excellence goals including productivity, utilization, turn-around time, accuracy, cost, and customer satisfaction. This includes programs to improve accuracy, reduce waste, cross-skill staff across teams, establish customer centricity, and improve productivity using a unique mix of Kaizen, Rapid Root Cause Analysis, Lean, and Six Sigma projects. As part of the leadership team I also lead change programs.

Achievements and Highlights 
•	Over 15 % improvement in productivity and  customer satisfaction 
•	Over 50% reduction in errors from priority teams 
•	Over 50% improvement in staff committing zero errors for a month 
•	Completed improvement projects leading to savings of over 50 staff 
•	Global trainer for ANZ's flagship operations excellence program with Cranfield University.

At ANZ I have realized my passion for leading teams to make a positive impact.

Vice President - Business Excellence | GCC Locations 

Infosys Technologies Ltd

As Principal - Quality Programs I head Infosys's Business Excellence program globally.  This includes driving beneficial change across business units and enabling functions, nurturing a global team of senior examiners, and leading over 25 assessments annually.  I also mentor select Lean Six Sigma projects.

Principal - Quality Programs

As Principal - Quality Programs and earlier Program Manager, my role was to lead a significant change program across the organization. This program, based on the Malcolm Baldrige National Quality Award (MBNQA) of the USA, was designed to measure and improve management performance across Infosys. This included developing business excellence criteria, training and coaching examiners, conducting assessments, and presenting results to the board.

Achievements and Highlights 
•	All key units achieved a 600+ points goal during the three year program 
•	Conducted over 25 assessments annually and shared insights with senior leadership 
•	Developed a solution for to balance budget and benefits for a global marketing campaign 
•	Trainer for Six Sigma and Infosys Quality programs 
•	Managed Infosys' Customer Satisfaction Measurement and improvement program in 2007 
•	Won org-wide Excellence Award in 2007 and the best Quality program in 2008.

At Infosys I honed my passion for the Malcolm Baldrige framework for performance excellence.

Program Manager - Quality

Qimpro Consultants

As a COO, BestPrax and Business Leader, Qimpro Consultants, my role included consulting for key clients and managing the BestPrax Club.  Most client engagements were long term change (MBNQA/Deming) assignments linked to improvement in business metrics.  Others included training on quality and creativity tools. I also did business development, alliances, product development. 

Achievements and Highlights 
•	Trained over 1000 quality professionals across over 25 clients 
•	Clients included companies from the Aditya Birla, ICICI (Insurance), Reliance, and Tata groups  
•	Co-authored the International Quality Maturity Model for change management assignments 
•	Developed new businesses including Six Sigma, Best Practice insights, Courseware sales, etc.

I joined as a Consultant and rose to Principal Consultant.

Business Leader

MindaRika

Assisted in up gradation of ISO 9002 to ISO 9001.
Developed and conducted training modules on QS 9000.

Quality Assurance Engineer

Raymond Limited

Conducted several productivity improvement projects in manufacturing.
Conceived, designed, developed, and managed training for 3000 workmen in less than 100 days.
Managed stores and purchasing co-ordination including sanctioning indents.

Junior Officer

Global Head of Operational Excellence @ DXC Technology | Business Process Transformation and Mid-Career Coach ✅

With about 30 years in transformation, innovation, quality, and simplification (TIQS ✅), I work at the intersection of People, Process, and Technology to drive long term and beneficial change for large global organisations. 

I am currently the Global Experience Owner (GXO) for People Services at GSK. We aim to standardise and elevate the experience of our employees, globally. I am bringing better tools and methods including real uses of Artificial Intelligence to improve the day to day and longer term experience of our colleagues. 

Earlier as the Global Head of Operational Excellence at DXC Technology, I lead a global team to simplify and transform DXC's delivery to customers, deploying works class processes, ensuring compliance, continuity, and improvement.

I am also an ASQ Fellow since 2013, a LinkedIn Top Voice since Jan 2022, and a mid-career coach, who loves to share my knowledge and expertise with others. I have taught quality principles, methods, and tools to over 10,000 professionals, and helped my clients win several quality awards, including the Deming Prize. I have also led initiatives that generated over $250 million in benefits, focusing on composite outcomes around revenue, cost, customers, and employees. 

My mission is to make an impact and to lead people to deliver 10x results.

----
I have spoken at over 100 companies in 15+ countries, including Amdocs, ANZ Bank, Birla Group (25 Units), HDFC Bank, Hindalco, HSBC, Indian Navy, ISRO, Infosys, One.com, Reliance, Tata Management Training Centre, and more.

Also been a guest or keynote speaker at ISB, IIM Raipur, IIM Lucknow, Symbiosis, IIT Ropar, Somaiya, Christ College, GIBS, Alliance University, BITS Pilani, and many more.  I also run a LinkedIn Live show called ManageBetter, a YouTube channel, and a podcast series. The Live show is over 100 shows.

Anshuman Tiwari

Excellence and Qimpro Foundation have been inseparable since the late 1980s. And last week was one more such celebration,

On 14 November, Qimpro celebrated distinguished professionals who have made Quality happen. 

35th year in a row.

Qimpro Gold Standard 2025

Business: Saugata Gupta, Managing Director & CEO, Marico Limited

Education: Mr Nilesh Nimkar, Founder Director (CEO), Quality Education Support Trust (QUEST)

Education: Rashmi Misra, Founder President, VIDYA Integrated Development for Youth and Adults

Startups: Dr. Vaibhav Tidke, CEO and Co-Founder, S4S Technologies

Healthcare: Dr Rachita Dhurat, Organising Chairperson, Trichology Update, Professor & Head Department of Dermatology, LTM Medical College & Hospital

Qimpro Platinum Standard 2025

Education: Dr Pramath Raj Sinha, Founder & Trustee, Ashoka University

Healthcare: Dr Dr. Shekhar Bhojraj, Founder, Past President and Chief Trustee, The Spine Foundation

This mission is a lifetime of effort of Suresh Lulla, founder of Qimpro. And it was inspiration from Dr J M Juran that led to these awards to celebrate individual excellence. 

Jigisha Lulla, CEO of Qimpro Foundation manages the rigorous selection process and the event each year.

I had the honour of serving on the panel this year as a Trustee of the Foundation.

The event this year was attended by distinguished guests and past winners. Some prominent names include 

Dr Dr. Vidya Yeravdekar, Pro Chancellor, Symbiosis International University, 
I V Subramaniam, Managing Director, CEO & CIO, Quantum Advisors Pvt. Ltd., Burjis Godrej, Executive Director & COO and Head - Business Development, Godrej Agrovet Ltd, Dr Dr. Narayan Hariharan Ph.D, Faculty Mentor & Visiting Professor, Tata Institute of Social Sciences, Amrita Sadarangani, Senior Director & Head, Ashoka Global Research Alliances

Other trustees at the event included Surendra Baliga and Nita Luthria Row

A celebration of excellence.

Who would you want to see on the awards list next year? 

🏆

AI for Awesome Employee Experience | GXO - Global Experience Owner for HR @ GSK | Process and HR Transformation | GCC Leadership | 🧱 The Brick by Brick Guy 🧱

You need to be in Delhi, Mumbai, or Bangalore if you want to make it big on LinkedIn. And you should be super fluent in English. SOBO style :)

Rubbish.

Shraddha Shrivastava proves this and many others wrong. 

She has built a strong following of over 100k and a business that just keeps growing. Shraddha helps clients create a presence on LinkedIn and then grow it. Most of this for B2B founders.

Shraddha has been building for 10 years. Quietly. 

Her company, Digital Height helps clients build a presence and use digital marketing to generate leads. 

We met on the LinkedIn India Creator Accelerator Program in 2022 and have stayed in touch since then. 

If you want to see a 'quiet' building, look no further. Coming from Gwalior in Madhya Pradesh and with English not her first language, she has fought all odds and WON.

Much to learn from such friends.

🫡  

+++
And those who did not get what SOBO is, it is South Bombay. Now you get it? 😂

What can a 5 time World Chess Champion and a legend teach you about managing people?

Last week, I had this rare opportunity to be in the audience with the Legend Vishwanathan Anand. 

And since I had a front-row seat, Anand was sitting 2 ft away. And I remember shivering. The man who single-handedly brought down the Soviet/Russian dominance in Chess and turned India into a superpower was sitting next to me. 

He is a shy, introverted, and almost reluctant speaker. But the power of his presence and achievement is such that you listen. 

What did I learn?

1. It's your team
For a sport that seems 'individual', Anand spoke in 'team' mode. While I know a bit about Chess, the extent of it being a team sport was surprising. A lot of preparation goes into a game. 

2. Keep learning
What would a genius want to learn? Well, firstly, a Chess World Champion is not playing with us mere mortals. He is playing with other champions. And the game also keeps changing. So, keep learning.

Anand was clear that the game he plays today is vastly different from the game he started playing as a 6 yr old. The board is the same but the game is at another level. 
 
3. Humility - learn from youngsters
Anand was humility in action. Just the presence exuded a calm and serene outlook. Nothing was rushed. He told us how he assembled a world-class team twice in his career. The first time in 1998 Anand was the youngest in the group but the next time in 2007 he was the oldest. 

Computers had arrived big time by then, and the game had changed. Learning from youngsters is key. And today he is learning how esports streaming works. 

Chess is very predictable. No unknowns

But there was one more key lesson...

As I was sitting near Anand, the thing that amazed me was that he did not check his phone even once. He came, thanked the audience for the applause with a shy smile and a nod and took his seat. And sat exactly in the same position for the next half hour. No phone. No fidgeting. Just calm. 

And in that moment, I felt terribly ashamed. Anand surely has a busier life than any of us. And yet the calm he exuded was unreal. 

And to make it worse, the photographer has captured me on my phone and Anand sitting serenely. ☺ 

This one was special. I have never wanted to meet a movie star, really. I have met some but don't remember much, and can't recall what I learnt. The kind of people I want to meet are Anand, Leander, and Harsha. ☺ 

Have you ever been in a room with a legend and come back with lessons for life?

+++
Thanks much to HROne and Pulkit Joshi for the invitation. It was an event I will never get over. 

Photos - Evidence. 😂  And that one photo of Anand and me in the same frame will remain with me.

I started as average in almost everything. 

Education. Confidence. Conversations. Speaking. Relationships. Work. 

And more. But I am getting better. 

Thanks to a reading habit, pushing myself into conversations, and knowing that there is a lot to improve. 

And of these three, reading is the easiest. Start there. 

Reading helps you..

1. Build a world view beyond what you know

2. Helps you think, speak, and write better 

3. Often changes something inside you. Forever.

So do yourself a favour. Build a reading habit.

If you find it tough, start with 1 page a day. And build from there.

What am I reading these days? 

Ghaban by Munshi Premchand.

A forever classic. At par with the works of Dickens and Austen. 

What are you reading this week? 

brick by brick 🧱

The attendance and participation certificate your kids are getting in school today, are setting them up for failure at work later.

Yes. Read that again.

Attendance and Participation in events is part of a child's job. Why give out a certificate. When these children grow up they expect a reward for just showing up or doing what is expected. 

And this has messed up the workplace big time.

We can't change how schools operate but can surely teach our children and temper their expectations.

Be that parent. 

And this holds true at work later. 

Be that manager. 

🧱

Visible leadership is not about grand speeches. It is about small, daily actions your team actually sees.

You don’t earn respect by hiding behind dashboards and email threads. You earn it when your presence makes work easier for others.

You don’t need another leadership model if you

1. show up when the team is under pressure
2. take five minutes daily to check in, not check up
3. recognise good work without waiting for a formal review
4. roll up your sleeves during crunch time
5. respond even when you don’t have all the answers
6. explain the “why,” not just the “what”
7. give credit publicly and feedback privately
8. step in to remove obstacles, not create new ones
9. stay accessible, not aloof
10. keep your promises, especially the small ones.

Respect is not demanded. It is observed. Every single day.

Bonus 11th point - If you can't be with your team in their hour of grief, stay away in their joy and victory also. 

I call all of this Visible Leadership. 

What is the ONE visible leadership act that makes you follow your leader?

🧱

Life happens. And then we win. 

Be that person. 

🧱

10 Management & Leadership I recommend a lot...

Most Mondays, I share a book post.  Today, I am sharing my Top 10 recommendations for management and leadership books. 

How did I get to the list?

Mostly, top-of-the-mind recall. The first list had over 25 books.

The shortlisting was based on impact, popularity, and longevity. Some fell off the list because they focused on a single topic, such as Marketing or Quality. 

Here is the list, then. No jargon. No motivational fluff. Just practical ideas we can use from Monday morning.

1. Execution – Larry Bossidy & Ram Charan
Still the most practical book on how leaders get things done.

2. The Five Dysfunctions of a Team – Patrick Lencioni
If you manage teams, this book will save you years of trial and error.

3. The 7 Habits of Highly Effective People – Stephen Covey
Old, yes. But the principles remain bulletproof.

4. The One Thing – Gary Keller & Jay Papasan
A simple reminder: focus is a superpower.

5. The 80/20 Principle – Richard Koch
Why a few actions create most results. A must-read for mid-career professionals.

6. Managerial Breakthrough – J. M. Juran
A masterclass in problem-solving, change, and driving real performance improvement.

7. Multipliers – Liz Wiseman
Leaders who expand people vs leaders who drain them. We’ve all seen both.

8. Radical Candor – Kim Scott
Clear, caring feedback. Hard to practice, but changes teams.

9. The Practice of Management – Peter Drucker
The original management handbook. Drucker saw the workplace decades before the rest of us.

10. Winning – Jack Welch
A brutally practical playbook on leadership, performance, and building strong teams.

You will notice a lot of popular leadership books are not on the list. Mostly because I focused on Business Leadership and not Individual Leadership. The only exception I made was for 7 Habits. Why? Because it is exceptional and timeless.

I kept my favourites - Grit and Mindset also out as they are more personal/individual leadership. 

These 10 books won’t magically make us “great leaders”. 

But they will give us better judgment, better habits, and better decisions. And that is what leadership really is.

Which one would you take off the list and replace with...?

+++
As I worked on the list, I was very aware of my limited qualification to judge these classics. Who am I to have this opinion?

But I love books and lists. So it was not tough as well. :)

Leadership is a gift. From your team. 

And you have to earn it daily. 

Be that manager. 

🧱

Indra Nooyi + “Thank You” letters = Visible Leadership

During her time as CEO of PepsiCo, Indra Nooyi began a simple practice that became famous.

Every time she travelled to a country or reviewed a business unit, she wrote personal letters to the parents of her leadership team members, thanking them for raising exceptional professionals.

It took her time and effort. It was not part of any KPI.

But it was visible to the entire organisation.

People saw a leader who valued people, honoured families, and recognised contributions beyond the workplace.

That small, visible act created deep loyalty and transformed how people saw leadership at the top.

That's visible leadership for me.

++++
Photo - Me with one of the quietest and visible leaders I have seen - Chris Drumgoole of DXC. I interviewed him during last year's World Quality Month celebrations.

Why do people use a much younger photo as their display picture on LinkedIn? 

Why? 

🧱

Very proud of my friend and colleague Sumit Harwani. Such a powerhouse of HR knowledge and insights.

He was recently a panellist at the BW Businessworld HR Conclave and later spoke with Savi Khanna in a quick 2 min chat. 

This is one of those conversations where the summary is longer than the conversation. Here are some key points Sumit made.

1. Personalization and Learning Fatigue: 

The discussion highlighted how personalization is going to disrupt the ways of learning in future. A key focus within this shift is ensuring that learning becomes personalized while simultaneously avoiding the creation of learning fatigue for employees.

2. Shift to Skill-Based Taxonomy: 

A major HR trend anticipated for 2026 is the "workforce of the future". This trend involves organizations moving towards a skill-based taxonomy instead of the original role-based taxonomy.

3. Embedding AI in Skills: 

Organizations are heavily embedding a lot of AI in the mix of skills. It was noted that skills combined with AI and talent intelligence are expected to drive the future of the workforce.

4. Crucial Skill Requirements: 

To effectively balance global scalability with local talent, several skills are deemed necessary. Leadership skills are identified as being at the front and center of this mix. Additionally, change management has emerged as one of the most important drivers for the organisation, while technical skills remain essential for driving core delivery.

5. GCC Transformation Philosophy: 

Global Capability Centers (GCCs) are transforming from initial support organizations or cost centers into innovation hubs. This transformation is supported by an enterprise, people, and ecosystem pillar-led philosophy, which requires the right leadership strategy, strong technical leadership, and the correct ecosystem of HR and talent processes.

Some deep insights.

I will share a link to the video in the comments. 

Where do you stand on this topic? How will AI disrupt Learning and Development?

Tag Sumit in your comments and he will share his views.

Communication is not what launches. It is what lands.

At work, we don’t get points for how much we say. We get judged by how much is understood.

You don’t need another communication workshop if you...

1. speak to impress, not to clarify
2. send long emails no one reads
3. don't check if your message landed
4. assume silence means agreement
5. communicate only when things go wrong
6. talk in jargon your team can’t decode
7. think speed matters more than clarity
8. never tailor your message to your audience
9. believe listening is optional
10. confuse broadcasting with communicating

Good communication is not about delivery. It’s about impact.

I started off as someone who did not listen well. Wanted to make my point quickly. It took some self-awareness and lot of reading and observation to figure out that my approach was not working. 

Now, I try.

I try to write crisper. Listen better. And talk in shorter sentences.

What’s one communication mistake you’ve seen the most at work?

🧱

Confidence is 90% of the game. 
Rest 10% is humility 😁
Play well. 
🧱

100 consecutive days of mini Sudoku. Getting better .

It takes time. 

🧱 by brick 🧱

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The Battle

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