Democratic Society

City Learning Manager

VOLUMES

VOLUMES is a global innovation laboratory committed to supporting the emergence of local ecosystems for positive impact through research, consulting and training in the field of social innovation, circular economy, sustainable food and digital fabrication.

Started in 2015 as the first prototype of Creative and Productive Hub in Paris, Volumes has hosted some of the most vibrant communities of the Parisian social innovation scene and powered a number of initiatives that grew out into independent organizations, including one of the first Foodlab in Europe, a Makerspace, the Fab City Grand Paris initiative and the cooperative Oasis 21.

Volumes is involved in several research projects and runs a number of educational programs, while supporting and consulting different public and private organizations through Europe.

Associate Managing Director

CivicWise

CivicWise is an international distributed and open network that promotes citizen engagement, developing concrete actions and projects based on collective intelligence, civic innovation and open design.

I co-founded CivicWise during a London residency to promote collaborative urbanism and civic
engagement with simultaneous international and local dimensions. The organisation's objective is to
facilitate knowledge exchange at a global level that promotes activities in local contexts, and it is
based on a model of distributed governance, where projects are developed locally by independent
local nodes.

Instigator and Co-founder

Fairbnb.coop

A non extractive alternative to the current vacation rental platforms, that works to connect conscious travelers with fair hosts to promote stronger, more sustainable and equitable communities around the world.

I was in charge of coordinating the actions that will allow the fairbnb.coop alternative platform to operate in direct connection with the local communities, while respecting the right to housing and generating circular economy processes.

My work was focused on generating an innovative connection between the digital platform and the local communities including citizens, hosts and local administrations. One of my main responsibilities was the management of the team in charge of the relationship with the ambassadors and the local administrations.

Community Lead

Buenos Aires City Government

Consulting and training on Civic Design and Innovation for the Urban Anthropology area of the Ministry of Urban Development of the City of Buenos Aires.

Independent Consultant

Financiera de Desarrollo Nacional

Tequendama International Center (CIT) Redevelopment Plan. Integral activation strategy with a Smart City approach.

Labora. Servicio Valenciano de Empleo y Formación

Consultant in Civic Innovation and Design Thinking for the Valencian Employment and Training Service. 
In this project I have been invited to collaborate by the Valencian agency CARPE (https://carpe.studio/)

The process has focused on experimenting spaces, tools and participatory methodologies that accommodate new dynamics within the entity. This approach has allowed to generate horizontal communication spaces where to find specific improvement fields, work on them and implement them through the collaboration of all the people close to the entity: internal staff, citizens, companies and collaborating entities.

UNDP

Coordination of a master plan for the City of Guatemala's smart city strategy as the United Nations
Development Programme's (UNDP) international expert. To deliver this project I worked directly
with a range of actors from the municipal authority, technical experts, and politicians, to a series of
private and public entities.

International Consultant

Partido Alianza Verde (Colombia)

Consultant for the expanded education course on "Political Innovation".

Cercamia

Cercamia, a complementary and glocal currency platform for the promotion of collaborative processes for local communities connected at a global level.
My role in this startup was to foster the development of the community around the platform by promoting synergies and collaborations both locally and globally.

Synergy Officer

Civic Designer, Researcher, Consultant, Entrepreneur and Activist. I design and develop processes and tools to help local authorities, organizations, companies and universities to collaborate with citizens for the common good.

I am an international consultant on urban and regional policies with special focus on Citizen Urbanism and Civic Design processes.

I am a promoter of several spaces, networks, platforms and communities known for their capacity for innovation, civic transformation and development of alternative economic models. Among them are Volumes Lab in Paris, Factoría Cívica in Valencia, the platform Ciudades Comunes, the international network CivicWise, and the Escuela de Innovación Cívica.

I am driven by professional and entrepreneurial action with purpose, which is why I have also collaborated with projects such as Fairbnb.coop and Cercamia to move from theory to action and to transform consolidated social and economic practices towards fairer and more respectful models of local communities. 

I am the biggest global promoter of the practice of Civic Design, for this I often hold conferences, coordinate workshops and specialized courses, as well as edit publications and research among which the Whitepaper of the Civic Design Method stands out.

I teach in different universities in Europe and Latin America.

Domenico Di Siena

Knowledge Management Solutions - Data Analytics Services - Migrating analytics to the cloud

► 𝐎𝐔𝐑 𝐄𝐗𝐏𝐄𝐑𝐓𝐈𝐒𝐄:
Having successfully migrated analytics to the cloud for many clients our team members are well versed with delivering a bug-free and fast projects for smart, and fast, decisions on the cloud. 
• Understanding of data analytics
• Understanding of cloud-based solutions
• Knowledge of migration procedures
• Knowledge of data security measures
• Ability to troubleshoot data migration issues

► 𝐌𝐘 𝐊𝐄𝐘 𝐒𝐄𝐑𝐕𝐈𝐂𝐄𝐒:
• Assessment and planning: Assess your current analytics infrastructure and identify the best cloud migration strategy.
• Data preparation and migration: Help you prepare your data for migration. 
• Setup and configuration: Help you set up and configure your cloud-based analytics solution.
• Training and support: Provide training and support to help you get the most out of your cloud-based solution.
• Migration of data from on-premises data store to the cloud data store 
• Design and implementation of data pipelines to move the data to the cloud data store 
• Creation of ETL jobs to populate the cloud data store 
• Development of dashboards and reports to showcase the migrated data
• Deployment & Support.

► 𝐖𝐇𝐎 𝐈𝐒 𝐈𝐓 𝐅𝐎𝐑:
Many businesses are migrating to the cloud for analytics. This is because it offers many benefits
• Reducing costs 
• Improving performance
• Providing scalability
• Data-driven insights : The cloud provides instant access to data, so you can get insights faster.
• Real-time analytics : The cloud enables you to run analytics in real time, so you can take action on insights as they happen.

► 𝐇𝐎𝐖 𝐈𝐓 𝐖𝐎𝐑𝐊𝐒:
1. Evaluate your needs.
2. Choose the right cloud platform.
3. Set up your environment.
4. migrate your data.

► 𝐄𝐗𝐏𝐄𝐂𝐓𝐄𝐃 𝐎𝐔𝐓𝐂𝐎𝐌𝐄𝐒:
• A close knit partnership with the client’s IT and business teams over the life of the project.
• Faster access to data and analytics
• Increased agility and scalability
• Better security
• Reduced costs

Data Analytics Services - Cloud Driven Intelligence- Migration of On Prem Analytics to cloud

Knowledge Management Solutions - We make analytics work

► 𝐎𝐔𝐑 𝐄𝐗𝐏𝐄𝐑𝐓𝐈𝐒𝐄:
Your team need a bug-free and fast Analytics projects for smart, and fast, decisions. Moreover you need techno functional consultants who are experts in business as well as technology. 

► 𝐌𝐘 𝐊𝐄𝐘 𝐒𝐄𝐑𝐕𝐈𝐂𝐄𝐒:
• Strategy & Planning services which define effective analytics Business Objective Identification
• Analytics Road Mapping.
• End-user Skill Assessment: 
• Design & Development. 
• Deployment & Support.

► 𝐖𝐇𝐎 𝐈𝐒 𝐈𝐓 𝐅𝐎𝐑:
• Firms using Excel for analysis and reporting and drowning in Excel workbooks 
• Firms who are embarking on BI for the first time
• Firms who’s BI system is facing adoption issues because of old and outdated applications
• Firms who’s existing BI service providers are not delivering results
• Firms who have realised that heir internal IT is stretched and unable to keep up with the BI platform.

► 𝐇𝐎𝐖 𝐈𝐓 𝐖𝐎𝐑𝐊𝐒:
• Conduct detailed user requirement study and workshops
• Recommend the appropriate software platforms and solutions
• Document and sign off on deliverables, project plans and outcomes
• Create enterprise quality, intuitive, easy to use data models and dashboards
• Design data models that segment access to data according to business function or user needs

► 𝐄𝐗𝐏𝐄𝐂𝐓𝐄𝐃 𝐎𝐔𝐓𝐂𝐎𝐌𝐄𝐒:
• A close knit partnership with the client’s IT and business teams over the life of the project.
• A system which provides insights and is easy to use and expand.
• Increase user adoption with an intuitive system which follows a logical analysis flow.

► 𝐖𝐇𝐀𝐓 𝐎𝐓𝐇𝐄𝐑𝐒 𝐒𝐀𝐘: 
Our intention was to look for a solution that made it easier for our users to extract information and perform analysis on their own without having to rely on IT department. The BI system developed by KMS allowed us to access and filter the data quickly and with ease through the use of a proper dashboard reporting system – Neil J. Todd, Director Information and Communication Systems (ICS), Courts Singapore.

Data Analytics and AI/ML consulting, Implementation, deployment, training and support

Knowledge Management Solutions - Data Visualisation Services

► 𝐖𝐇𝐀𝐓 𝐈𝐒 𝐈𝐓:
A fixed price annual services pack to
-	Keep the Qlik deployments humming smoothly
-	Increase application performance
-	Increase adoption
Via a list of expert services such as:
-	Health check
-	Server monitoring
-	Unlimited first level and/or 2nd level support
-	Training
-	Fixed number of Enhancements per year

► 𝐖𝐇𝐎 𝐈𝐒 𝐈𝐓 𝐅𝐎𝐑:
Firms who have a large deployment of Qlik but user adoption is dropping because
-	No trained internal staff with product expertise to support end user issues
-	Deployment has grown too large too fast without proper planning
-	Existing vendor is not able to provide the right expertise

► 𝐖𝐇𝐘 𝐔𝐒𝐄 𝐔𝐒
Extensive Expertise : A team that has extensive expertise with Data Warehousing, Business Intelligence, Enterprise Resource Planning Software and Software Development. 
Track Recor: We have over 1000 implementations across Asia who has benefitted from our Business Intelligence solutions. 
Regional Presence : With offices around the South-East Asian region, we are well positioned to serve customers in these countries. 
Consultative Approach : We ensure that our solutions not just product sales but include advising our customers about re-engineering their processes to get the best value from their investments in technology.

► 𝐄𝐗𝐏𝐄𝐂𝐓𝐄𝐃 𝐎𝐔𝐓𝐂𝐎𝐌𝐄𝐒:
•	Faster Applications for Faster Decisions 
•	INCREASE PRODUCTIVITY 
•	Improved application speed and usability, Faster service response and resolution time; Faster availability of new features, releases and upgrades for end users. 
•	STREAMLINE EXPENSES 
•	Fixed annual budget with no hidden charges; Disengage internal team from routine maintenance; Free consultations on future expansions, BI Roadmap, Upgrades and more.

Data Visualisation Consulting & Implementation | Qlik | Tableau | Power BI |Salesforce CRM Analytics

Knowledge Management Solutions | Healthcare/Clinics Business Growth Analysis |  Patient Analytics

▶︎𝐖𝐇𝐀𝐓 𝐈𝐒 𝐈𝐓
•Manual reports are tedious to generate, prone to errors and delays
•A business analytics system which Simplifies data analytics for you and your team, 
•Custom analytics can help you answer questions specific to your practice—from decisions on profits to the best treatment plans 
•A  reporting by integrating your EMR data with Business Intelligence (BI) tools such as Qlik PowerBI, or Tableau. 
•Provides dashboards covering:
            - Patients
            - Doctors
            - Finance and billing
            - Drugs
            - Clinics
            - Payers and referrers
•Available on both SaaS and On prem client managed models

▶︎𝐖𝐇𝐎 𝐈𝐒 𝐈𝐓 𝐅𝐎𝐑
    - Hospitals
    - Speciality Clinics
    - Wellness centres
 
▶︎𝐇𝐎𝐖 𝐃𝐎𝐄𝐒 𝐈𝐓 𝐖𝐎𝐑𝐊
    - Integrates your healthcare and financial data

𝐄𝐗𝐏𝐄𝐂𝐓𝐄𝐃 𝐎𝐔𝐓𝐂𝐎𝐌𝐄𝐒
•Analyse Patient Costs
•Automate Reporting through custom analytics
•Improve Patient outcomes
•Answer questions specific to your practice—from decisions on profits to the best treatment plans 
•improve patient outcomes and experience and reduce healthcare costs 

▶︎𝐖𝐇𝐀𝐓 𝐂𝐋𝐈𝐄𝐍𝐓𝐒 𝐒𝐀𝐘
The journey from conception to delivery of the BI dashboards by the KMS team was a successful one. The KMS Team is extremely professional. They have the expertise to not only understand our needs but also proactively suggest value-add ideas to make the project a great success.

I would highly recommend any healthcare organization that’s facing fragmented, ever-changing data —which is so important in dictating business outcomes and strategies—to reach out to KMS: Joelle Lee, Singapore CEO, Luye Medical International Group

Implementing Performance Analysis solution for Healthcare/Wellness Clinics 

Knowledge Management Solutions - Analytics Services

► 𝐖𝐇𝐀𝐓 𝐈𝐒 𝐈𝐓
Many organisations are faced with the question of moving their existing QlikView applications into Qlik’s more modern product offering, Qlik Sense. The reason most often quoted is that users will have more freedom building their own lay-outs and charts and Qlik Sense works better on mobile devices like tablets and Mobile Phones.

 ► 𝐇𝐎𝐖 𝐃𝐎𝐄𝐒 𝐈𝐓 𝐖𝐎𝐑𝐊
Our migration process includes the following
1.  Set up and Architecture Workshop
2. Collecting Initial Statistics and metadata for documents
3. Quality Check

► 𝐖𝐇𝐘 𝐊𝐌𝐒
 KMS has created a proven methodology to migrate QlikView to Qlik Sense. The KMS methodology consists of a Qlik View to Qlik Sense conversion pack to help Customers make this transition seamlessly.

The Conversion pack includes:
• Conversion Templates, Extensions, Themes
• Governance Utilities /Applications
• Tagging and Conversion Services
• Script Changes for Data Migration
• Section Access/Hidden Scripts Migration
• Self-Service Framework
• Installation and configuration of Qlik Sense Environments
• Co-Existence of QV and QS Environments during large migrations
• Teaming and Consulting Services for large Scale migration projects
• Security and Architecture Frameworks
• Self Service Enablement & Knowledge Transfer Sessions

► 𝐄𝐗𝐏𝐄𝐂𝐓𝐄𝐃 𝐎𝐔𝐓𝐂𝐎𝐌𝐄𝐒:
1. HTML 5: Qlik Sense is built on HTML5 and so it is mobile friendly. All applications dynamically resize to fit your screen regardless of the device, unlike in QlikView.
2. Self Service: There is an emphasis on self-service in a controlled manner. Super users can create charts and tables and publish to dashboards while other users consume the dashboards.
Better Visualisation: Improved look and feel, especially with regards to charts and visualisations.
3. Smart Search: Qlik Sense has smart search functionality so that you can type in some keywords and see corresponding results instantly. 
4. Better Security using Management Console over Data Connections.

Qlik Expert Services - QlikView To Qlik Sense Migration - 20 years Qlik expertise

Knowledge Management Solutions - Trade Life Cycle Management System

► 𝐖𝐇𝐀𝐓 𝐈𝐒 𝐈𝐓:
 A cloud based Commodity TradeContract Management Platform that:
- Delivers digital, integrated, effective contract management
- Ensure access to consistent contract management data for every team member
- Manages the entire commodity trade lifecycle
- Sets up contracts
- Execute trades
- Arranges for shipping
- Controls payments

► 𝐖𝐇𝐎 𝐈𝐒 𝐈𝐓 𝐅𝐎𝐑:
Trade LCM is for Commodity Trading & Processing firms that:
- Are into Global Trading or Processing
- Currently use Excel to capture contracts and operations
- Operates a finance module not linked to contracts and trade execution
- Want to integrate contracts, execution, freight, and treasury into one system 
- Constantly looking for contract information 
- Continuously re-entering contract information 
- Restricted data flows

► 𝐇𝐎𝐖 𝐈𝐓 𝐖𝐎𝐑𝐊𝐒:
Trade LCM handles commodity trade, freight, and treasury management through four core components:
- Contract Set-up
- Contract execution
- Freight Management
- Treasury Management

► 𝐄𝐗𝐏𝐄𝐂𝐓𝐄𝐃 𝐎𝐔𝐓𝐂𝐎𝐌𝐄𝐒:
•	Fully automated, fully supervised contract workflow
•	Comprehensive contract management functionality
•	Single source of truth, all divisions rely on the same data 
•	Instant, tailored management reporting 
•	Easy to get started, deployment in just days
•	Simple migration from existing systems
•	Customizable and easy to scale
•	Secure with granular permissions

► 𝐖𝐇𝐀𝐓 𝐎𝐓𝐇𝐄𝐑𝐒 𝐒𝐀𝐘: 
“Thanks to Trade LCM, our contracts team now has a simplified, tightly controlled way to manage trade contracts. Because key data is correctly entered all in one place, we instantly know what our position is, so we can make quicker decisions and respond faster to changes in the trade environment – while reducing the costly risk of getting something wrong.” Ramendar Nanjungud, Managing Director, GLTA, UAE,

Trade LCM - The integrated contract management platform for commodity trading

Knowledge Management Solutions - Case Studies

1. 𝗚𝗟𝗢𝗕𝗔𝗟 𝗙𝗢𝗨𝗡𝗗𝗥𝗜𝗘𝗦
2. 𝗦𝗜𝗡𝗚𝗔𝗣𝗢𝗥𝗘 𝗣𝗢𝗟𝗬𝗧𝗘𝗖𝗛𝗡𝗜𝗖
3. 𝗖𝗢𝗨𝗥𝗧𝗦
4. 𝗕𝗔𝗡𝗞 𝗢𝗙 𝗦𝗜𝗡𝗚𝗔𝗣𝗢𝗥𝗘
5. 𝗦𝗬𝗡𝗚𝗘𝗡𝗧𝗔
6. 𝗗𝗜𝗡𝗘𝗥𝗦 𝗪𝗢𝗥𝗟𝗗

CASE STUDIES

Knowledge Management Solutions - Interested to learn more?

INTERESTED IN LEARNING MORE? ★★★𝐂𝐋𝐈𝐂𝐊 𝐇𝐄𝐑𝐄★★★

🚀 AI-Powered Business Automation & Data Intelligence | Helping Enterprises Scale with AI Coworkers & Smart Analytics

For over 20 years, I’ve helped businesses unlock data-driven decision-making and automation. At KMS, we specialize in delivering AI-powered automation and analytics solutions—enabling enterprises to automate workflows, optimize operations, and make smarter, faster decisions.

► 𝐄𝐗𝐏𝐄𝐑𝐓𝐈𝐒𝐄:
We align business needs, data, and technology with Gen AI-driven automation and analytics, ensuring actionable insights, and competitive advantage. Our consultative approach enables companies to leverage AI and data technologies while staying focused on their core business strengths.

► 𝐊𝐄𝐘 𝐒𝐄𝐑𝐕𝐈𝐂𝐄𝐒:
1️⃣ AI Automation & AI-Powered Business Intelligence

📌 AI Coworkers & Process Automation – AI-driven automation for business functions like Finance, Supply Chain, Sales, and HR.
📌 AI-Powered BI & Analytics – AI-generated reports, conversational insights, and self-learning analytics.
📌 AI Workshops & Training – Hands-on AI adoption sessions for business leaders & IT teams.
📌 Generative AI for Data Analytics – Enabling AI-powered insights across BI platforms.

2️⃣ Industry-Focused AI & Business Analytics Solutions

📌 AI for Healthcare – AI-powered insights for clinic operations & patient analytics.
📌 Education Analytics – Student lifecycle tracking & institutional performance analysis.
📌 Commercial Real Estate Analytics – AI-driven portfolio & asset management.
📌 Private Banking & Risk Analysis – AI-enhanced financial intelligence.
	
► 𝐖𝐇𝐘 𝐔𝐒𝐄 𝐔𝐒:

✅ AI & Analytics Expertise – 20+ years in BI & automation.
✅ Proven Impact – 1000+ successful implementations across Asia.
✅ AI-Powered Decision Intelligence – Enabling businesses to automate and optimize.
✅ Consultative Approach – Helping enterprises transition from data to AI-driven operations.

► 𝐖𝐇𝐀𝐓 𝐎𝐓𝐇𝐄𝐑𝐒 𝐒𝐀𝐘:
“The journey from conception to delivery of the BI dashboards by the KMS team was a successful one. The KMS Team is extremely professional. They have the expertise to not only understand our needs but also proactively suggest value-add ideas to make the project a great success.
I would highly recommend any organization that’s facing fragmented, ever-changing data —which is so important in dictating business outcomes and strategies—to reach out to KMS” - Joelle Lee, Singapore CEO, Luye Medical International Group

📩 Let’s connect to explore how AI-powered automation & analytics can transform your business!

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