Dynamic leader skilled in elevating customer experiences and fostering business growth, specializing in innovative client relationship and retention strategies.

+17 years XP in: Customer Success, Product Management, Marketing, Leadership in international environment.

Skills:
- Customer relationship management
- Analysis & improvement of customer satisfaction Development of retention strategies
- Product strategy and launch
- Pre-sales, technical demonstrations, onboarding International business development Implementation and monitoring of KPIs
- Pitching and public speaking
- Market Research & personas
- Community management
- Team management
- Crisis management

Tools:
Product - Figma, Jira, Linear, Miro, Amplitude, Trello, Slack,Teams, Mixpanel
Marketing - GA, GTM, Hubspot, Webflow, Notion, Zapier, Growth tools
Customer - CRM Hubspot/Pipedrive, Typeform, Zendesk, NPS scoring, Loom, Skalin (notions)

Soft skills:
Leadership and team management Structured and organised
Empathy and active listening Team spirit
Proactive and highly motivated Excellent oral presentation skills Problem-solving and conflict resolution

Marie Verchere

URBAN LINKER is a new and innovative staff recruitment and head hunting approach, specialized in Web & Digital businesses.
We help startups and pure players growing by giving them the right advices on the best strategy to adopt. 
We have analyzed and changed all the basics of recruitment processes in order to create a unique approach, adapted to the new economy and the digital environment. 
Beyond our consulting activity, we are fully part of the Digital world; organizing conferences and being members of all the main networking events. 
We get the people we are working with! 

WE ARE:
• A team of 20 experts all passionate about Digital
• Well aware of the startups environment and the digital activity 
• Connected to all the major actors on the Web community
• Located in the heart of Paris, in a coworking place that hosts rising start ups: l'Atelier (the Workshop)

WE OFFER:
• A unique recruitment process fully adapted to the Digital experts
• A global vision of the French market
• An innovative concept that fits with our clients and candidates DNA 

WE ARE SPECIALISED IN: 
> TECHNICAL: Web developer (Php, Java, .Net...), Web designer, integrator, front-end developer, etc.
> WEB MARKETING: marketing manager, traffic manager, community manager, project manager, SEO/SEM consultant etc.
> SALES: business developer, sales manager, account manager, etc.
> TOP MANAGEMENT: CEO, COO, CTO, CMO, etc.

Check us out:
https://www.urbanlinker.com/
https://www.linkedin.com/company/721847
https://www.facebook.com/urbanlinker
https://twitter.com/Urban_Linker
https://www.instagram.com/urban_linker/
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CONTACT:
01 82 83 07 63
corentin@urbanlinker.com


SUIVEZ-MOI SUR :
- Corentin Flacher (Facebook)
- @Co_Flacher (Twitter)

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Marie Verchere

Corentin FLACHER

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