Dynamic leader skilled in elevating customer experiences and fostering business growth, specializing in innovative client relationship and retention strategies.

+17 years XP in: Customer Success, Product Management, Marketing, Leadership in international environment.

Skills:
- Customer relationship management
- Analysis & improvement of customer satisfaction Development of retention strategies
- Product strategy and launch
- Pre-sales, technical demonstrations, onboarding International business development Implementation and monitoring of KPIs
- Pitching and public speaking
- Market Research & personas
- Community management
- Team management
- Crisis management

Tools:
Product - Figma, Jira, Linear, Miro, Amplitude, Trello, Slack,Teams, Mixpanel
Marketing - GA, GTM, Hubspot, Webflow, Notion, Zapier, Growth tools
Customer - CRM Hubspot/Pipedrive, Typeform, Zendesk, NPS scoring, Loom, Skalin (notions)

Soft skills:
Leadership and team management Structured and organised
Empathy and active listening Team spirit
Proactive and highly motivated Excellent oral presentation skills Problem-solving and conflict resolution

Marie Verchere

🎯 Marketing, Web3 and Digital Innovation: 3 diagonals that drive me 
With expertise in digital marketing strategy and blockchain my areas of predilection cover a wide range of fields of application. 

What I do best:
👉 Global marketing strategy: design and deployment of marketing strategy (inbound & outbound) for B2B and B2C and even B2B2C audiences. 
👉 Content marketing: creation of content aligned with business objectives to maximize visibility and awareness.
👉 Social media management: Animation, growth and engagement of communities on all major digital platforms.
👉 Blockchain & Web3: Training and popularization of these technologies adapted to strategic business challenges.
👉 Personal branding: Supporting professionals to optimize their presence and influence on LinkedIn.


✅ 2 truths, 1 lie: 
It's up to you to find out (expert level)

▶️ I interviewed Estonia's former digital affairs advisor at his home.
▶️ I gave a talk at the Growth Event alongside Maud Alavès (Top Voice LinkedIn) 
▶️ I'm blonde

taplio

The Battle

Marie Verchere

Juliette Demain

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