Veronica Llorca-Smith 🍋

Want to find a speaker for your next leadership event?

I design customized keynotes and workshops to motivate and build high-performing teams and help develop new leadership skills.

Blending my 20-year corporate experience (Apple, Estée Lauder), my personal experience living in 9 countries and my journey as an amateur triathlete, I create engaging sessions that bring both inspiration and actionable frameworks. 

Topics:

Inclusive leadership
Unconscious Bias
Cultural Agility
Inclusive Language
Allyship

Growth Mindset: 
An Athlete's Mindset
Becoming Your Best Ambassador

Previous clients: UBS, AIA, ManpowerGroup, BioRad, Native Union, UK Cabinet, Michael Page, DASH...

Motivational Speaker & Author: DEI & growth mindset

🎙Public Speaking: I create customized presentations and workshops for organizations and events. My content leverages my 15-year corporate experience (Apple, Estée Lauder) as well as my personal experience as a triathlete and an author. 

🎓 Topics:

- Cultural agility as a competitive advantage in the workplace

- Inclusive leadership: mindset, behavior and processes

- Inclusive language as a catalyst for inclusion 

- An athlete's mindset: mental frameworks to get results 
  
- Thriving as a woman in the workplace

- Maximizing your influence with a personal brand

Languages available: English, Spanish, French, Italian & Portuguese

Veronica Llorca-Smith 💎

Bank of America Merrill Lynch

Compliance & Operational Risk Executive, APAC Technology & Operations

Chief Operating Officer for Equities Asset Management Services (Prime Brokerage, Futures & Options, Global Custody & Agency Services).

Support business growth by partnering with regional leaders to ensure well defined and measured strategy is in place, monitor business for responsible growth, and foster visible management around risks, costs, and controls.

Chief Operating Officer, Equities Asset Management Services

Drove implementation and integration of supervision and control framework within regional equities business.

Head of Asia Pacific Equities Business Control

Led regional implementation of Operational Risk Management framework, governance and strategy across Global Banking and Markets.

Strategic Operational Risk Executive

Independent Consulting Engagements

Engaged with corporate entities and philanthropic organizations to provide operational, risk, and strategy guidance, advice, and execution.

Independent Consultant

Oct 2006 – Oct 2008 Regional Head of Operational Risk, Asia Pacific
Promoted to establish and implement Operational Risk Management framework across region.
- Recruited, managed & led a team of 10 across Asia Pacific (Japan, Hong Kong & Singapore).

Oct 2005 – Oct 2006	Head of Operational Risk, Asia Pacific (ex-Japan)
Relocated and promoted to evaluate and implement Operational Risk Management framework in Asia Pacific (ex-Japan).

Regional Head of Operational Risk, Asia Pacific

Dec 2000 – Oct 2005	Operational Risk Manager (London)
Implement the Operational Risk Management framework across Global Markets.

Operational Risk Manager

Treasury & Capital Markets Audit

I am an accomplished and strategic executive who helps global financial institutions exceed strategic and operating expectations while effectively managing risk.  

As Compliance and Operational Risk Executive for APAC Technology and Operations, I lead a team that provides Compliance and Operational Risk coverage to Information Security, Markets and Banking Technology, and Operations and Technology Infrastructure across all 12 APAC countries.  

Previously, I served as Equity COO with regional responsibility for Prime Brokerage, Futures & Options, and Global Custody & Agency Services.  I am particularly strong in strengthening business risk, control, and governance to create visibility and transparency while supporting growing businesses.  

I hold an Executive MBA from a joint program between the Kellogg School of Management at Northwestern University and the Hong Kong University of Science and Technology.  I am also a Fellow of the Association of Chartered Certified Accountants.

My expertise includes:
•	Project & Program Management
•	Financial / Operations Management
•	Governance & Internal Controls
•	Regulatory Compliance
•	Global Team Building / Leadership
•	Risk Management & Mitigation
•	Event Management & Reporting
•	Audit Issue Management / Resolution
•	Business Process Reengineering

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The Battle

Veronica Llorca-Smith 💎

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