Silber Consulting

Silber-Consult.com offers practical, hands-on visual brand design workshops and consultations tailored for participants in incubators and business development centers.

Founder

CVX Ventures

Partner in the CVX Ventures Advisory Team as an advisor, supporting the growth of Danish/Nordic startups.

Advisor

Export Playbook

The Export Playbook platform is a place to learn B2B export best practices, and to find a suitable local service provider. 
It started as B2B Export Setvices and was built as a tool to solve my own pain points as an export service provider. Our biggest asset is the right network and reliable partners. 
Secondly, educated customers. 

Export Playbook is a membership site where we give step-by-step guides to exporters, providing local professionals who bring their first hot leads way faster than anyone ever can, doing it themselves from a distance.

Tallinna Loomeinkubaator / Tallinn Creative Incubator

Mentoring and workshops on demand. The main topics are visual brand psychology, and selling globally through marketplaces like Etsy.

Business Mentor

Kunstimeistrid

Workshops for creative business owners, and working as mentor and educator for new and growing creative businesses for Tallinn Business Incubator for Creative Industries.

Workshops for Georgian and Ukrainian businesses via Tartu Creative Development Center. 

My main role is to educate my customers about marketing and visual branding. I published several e-publications and online courses and held seminars and workshops for different development centers and organizations in Estonia, and abroad.

Independent Entrepreneur

Tartu Centre for Creative Industries

Project Manager

IKEA

Coordination of the functionalities of the three IKEA eCommerce entities in the Baltic countries - Estonia, Latvia, and Lithuania, together with coordinators in LV and LT. Making sure that the current functionalities function well, but also working towards implementing updates, increasing user-friendliness, and suggesting new, helpful tools for the three sites. Working tightly together with developers, online sales specialists, marketing, and customer relations.

eCommerce Digital Integration Coordinator

BL Lashes

Freelance SEO Executive and Content Strategist for a South-Korean brand BL Lashes, improving their recently established website and online presence by using advanced SEO analytics, and relevant analytical tools, finding and implementing critical keywords, and planning out a new content marketing strategy. 

My most significant achievement: organic traffic from 2500 a month when I started, to 35,000+ a month after 9 months.

Search Engine Optimization Manager, Content Strategist

Linde

Product catalog management of AGA/Linde Gas online shops in the REN (Region Europe North) area - Denmark, Norway, Sweden, and Finland.
SEO, digital marketing. Working tightly together with sales representatives in Norway, Denmark, Sweden, and Finland in order to fill AGA's online shops with the right products and attributes in respective languages.

Working for AGA Natural Gas under Linde Group means constant development of knowledge in the gas industry as well as communicating daily in 4+ languages with our partners and colleagues who are based in Germany, the Uk, and Region North Europe.

The eCommerce team was a new project and opened AGA's three first online shops at the beginning of 2018. We were working on getting ready for the launch of an app that allows our customers to purchase their gas on the go.
Our main goal was to convert existing email/phone order customers into online order customers.
My main activities were to manage online product catalogs for each country, managing the content and keeping the SEO up to date. I also supported the work of digital marketing.

eCommerce Product Catalog Manager and SEO

Lõngamaania

I ran an online shop selling crafting products. 

For that, I launched the Norwegian brand Garnstudio DROPS and the Indian brand KnitPro. Both brands are still doing well in Estonia. 

My most significant achievement was launching the Garnstudio DROPS brand in the Estonian market and turning it into a widely used yarn brand.

Retailer

Your Export Localization Advisor In The Nordics: Denmark, Sweden, Norway, And Finland

Victoria Silber

Stealth Startup

Growth I Startup I SaaS I Business Development I Strategy I Funding

Co-Founder

Venture Capital, Raising Capital, Fundraising, Business Angels, Investing, Start-Up and Scale-Up

CVX Ventures is Denmark's most value-adding venture investor. CVX invests in carefully chosen venture- and growth companies together with a network of 450+ of the most prominent business angels in Denmark.

CVX bygger Danmarks førende ventureinvestor. Vi investerer i nøje udvalgte vækstvirksomheder i samarbejde med mere end 450 aktive angel investorer, bestyrelsesfolk og iværksættere, og vi har hjulpet mere end 100 virksomheder med at vækste ved at tilføre kapital, viden og netværk.

www.cvx.vc

Partner Manager DK and SE

Nets Group

Role & Responsibilities:

•	Responsible for the Nordic Retention business unit handling all B2B customers in the Nordics with
        an International Payment/Acquire agreement with Nets and VISA
•	Main objective is negotiation of new Payment Agreements and New Sales
•	Daily management of DK/SE/NO/FI employees based in Copenhagen, Sweden and Helsinki
•	Achievement of targets on Nordic level for:
-	Churn
-	Cross-selling
•	Increasement of customer lifetime 
•	Daily operational planning to contact existing customers based on advanced churn analytics
•	Directly involved with and responsible for campaign management, analyze and planning campaigns  
        on Nordic level together with commercial management
•	Responsible for customer segmentation
•	Market feedback and corporation with Pricing for development of competitive price offers to
        existing customers on Nordic level
•	Employee career development
•	Secure high employee satisfaction


Results & Achievements:


•	Negotiated new agreements for 3960 customers in 2020 and prevented them from churning their I
        international Payment solutions to competitors
•	Contacted 47000 existing customers in 2020 to identify churn risk and increase customer loyalty
•	Increased customer life-time by rebinding the contracts on payment solutions and activation of  
        value-added services
•	Increased Sales by developing targeted campaigns to merchants with high risk of turning to 
        competitors
•	Developed insights/outcomes on each contact with the customers for better understanding on 
        changed transaction patterns and implemented it in reported system Power BI
•	Implemented and responsible for weekly feedback meeting with stakeholders (Commercial 
        Management, Campaign Group, Pricing) where weekly results on campaigns are analyzed and
        actions agreed to execute targeted sales, market, and campaign initiatives

Nordic Sales Manager DK/SE/NO/FI, Merchant Services

Holmris B8

Key responsibilities:

- Executing B2B Account Management in DK and Europe and targeting the Large Accounts, +1000   
  business segment, within all industries in the areas of furniture and working with the premium 
  furniture manufacturers.

- Responsible for negotiation and relationship building on management and executive level.

- Maintaining the relationships and develop sales to the portfolio of Corporate Accounts 

- Developing the sales channel to new potential corporate accounts

- Effectively manage and drive the project and sales cycle from prospecting to demo to offer and 
  through to successful closure.

- Manage customer portfolio and are the customers Single-Point-of-Contact ensuring high customer satisfaction.

B8 (Part of GRUNDFOS A/S) was founded in 1914 as Bjerringbro Sawmill. Today the company is on the Due Jensen Family hands. The mission of B8 is to develop and share knowledge of furniture, interior design and services in order to become the preferred business partner in the market for intelligent furniture solutions for workspaces.

www.holmrisb8.com

Corporate Key Account Manager I B2B I Contract I Office I Furniture I Design I Interior

Corporate Key Account Manager

Mogens Daarbak A/S

Executing B2B account management and targeting the accounts of the Large and Medium business segment, within all industries in the areas of furniture and working with the premium furniture manufacturers.

Responsible for negotiation and relationship building on management and executive level.

Effectively manage and drive the project and sales cycle from prospecting to demo to offer and through to successful closure.

Manage customer portfolio and are the customers Single-Point-of-Contact ensuring high customer satisfaction.

Sales & Project Consultant I B2B I Contract I Office I Furniture I Design I Interior

TDC A/S

Telecommunication Industry:

Executing B2B account management and New Bizz selling, targeting the accounts of the Medium business segment, within all industries in the areas of mobility solutions, mobile hardware, broadband, WAN, and converged communication offerings.

Responsible for negotiation and relationship building on management and executive level, both on the business and technical decision maker site.

Effectively manage and drive the sales cycle from prospecting to demo to offer and through to successful closure.

Manage customer portfolio and are the customers Single-Point-of-Contact ensuring high customer satisfaction.

Business Consultant, B2B at TDC Business

Telecommunication Industry:

Working with existing TDC accounts in the Medium business segment, within all industries in the areas of mobility solutions, mobile hardware, broadband, WAN, and converged communication offerings. Top priority was up and cross selling and developing the accounts during contract term, in addition to renegotiating the contracts.

Solution Consultant at TDC Business

Telecommunication Industry:

Highlight: Nominated twice as Sales Manager of the year at TDC Group, based on Performance/KPI’s.

Responsible for: Sales Management, Customer Projects in coorperation with Strategy and Planning department and attraction, recruitment, development, retention and settlement
of employees.

Managing three teams consisting of 45 sales and customer service employees in the B2C segment. In collaboration with my sales administrative coordinator, we handled inbound and outbound sales and service activities in the largest Customer Sales and Services center, awarded the title “ Denmark’s best service center” by DI (The Danish Industry) in 2013 measured customer satisfaction, revenue, first time right and employee satisfaction KPI´s.
Also responsible for attraction, recruitment, development, retention and settlement
of employees.

Sales Manager

Telecommunication Industry:

Managing a team consisting of 15-35 sales employees in the B2C segment, outbound and inbound.
My task in TDC’s biggest sales muscle was to lead sales activities on existing customers.

Highlights:

Highest sales index in Telemarketing (Target 1 million pr. month, realized 1,5-2 million)
Lowest cost pr. Employee (High productivity and long lifetime)
Highest employee satisfaction
Highest lifetime pr. Employee (Target 24 months, realized 24,5 months)
Developed performance model for all sales managers in the department

Sales Manager, Telemarketing

Stedfortræder og fungerende teamleder med ledelsesansvar i TDC's telemarketing afdeling. Samtidig var jeg også salgscoach når medarbejderne skulle salgstrænes/kompetenceudvikles. Sideløbende så deltog jeg i salgsfremmende aktiviteter både for afdelingen men også for resten af TDC i form af deltagelse i salgsfremmende aktiviteter og kundeanalyser.

Teamleder Assistent, TM

Best Brand I/S

Best Brand, Copenhagen
Salg af Convenience produkter til Metro Cash & Carry Danmark.

A passionate, dynamic, and international business profile with extended Account Management, Sales Management and Business Unit Management experience within the Venture Capital, Fintech, Telecom and Furniture business on local and Nordic level.

I am passionate working in a n international and competitive environment and has been an integral part of my career working on new business, business development, and account management of international and national customers and stakeholders, as well as acquisition of new customers through corporation agreements and project sales and is the reason I hold considerable experience in new business, contract sales, project sales, business-to-business, account management and sales management.  

My interpersonal skills and intercultural competence are high and reflects that I have lived in three different European countries.

The result of these experiences has given me the natural ability to be open-minded, solution-result- orientated and a natural drive for new challenges. 

Approach has always been very hands-on with a clear focus on the customer and applying simple and easy to implement agreements and concepts with a clear sense of creating value for the customer, my own organization and long-lasting relationship building. 

Focus and drive have not only been on achieving own results but also create results for the rest of the organization through corporation, motivation and development/coaching of others. 

Experience includes Business Unit Management on Nordic level.

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Victoria Silber

George C.

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