I am a dynamic Executive Sales Leader who drives top and bottom-line growth through innovative strategies that optimize sales teams, processes, and systems while leading from the front.

Throughout my career, I’ve been sought out and recruited to roles based on my success as a committed leader and coach capable of fostering a culture of excellence, helping individuals reach their full potential while contributing to the organization’s growth and success.

I’m passionate about delivering results, building high-performing sales organizations that consistently exceed aggressive targets, and leveraging critical data and CRM tools to enhance sales effectiveness. 

I have extensive experience launching new solutions and expanding market share in the fleet, fintech, and payment sectors. 

I’m respected for thriving in turning around underperforming accounts and sales teams to achieve sustainable success. 

Specialties include:

Sales | Business Development | Go-To-Market | Consultative Selling | Partner and Channel Development | Pipeline Development | Relationship Building | Go-To-Market Strategies | Data Analytics | Startup Operations | Strategic Alliances | Mentoring | Coaching | Sales Funnel Analytics | Continuous Process Improvement

Bill Cooper

Being named a "Startup to Watch" by the Sacramento Business Journal is a strong validation of what our customers already know. 

Kooner Fleet Management Solutions has grown its revenue more than 3,000% since 2020 by focusing on one thing that matters most to fleets: uptime. Our mobile-first model, supported by licensed diesel technicians and powered by FleetIQ, is transforming how fleets approach maintenance, roadside support, and data-driven decision-making. 

Proud of this team, the innovation, and the impact we are making for fleets across 26 states. 

https://lnkd.in/eDGRX9yy 

#Fleet #FleetManagement #MobileMaintenance #FleetMaintenance #DieselService #Transportation #Logistics #FleetTechnology #MobileService #KoonerFMS

Open article: Startups to Watch: Kooner Fleet Management Solutions makes diesel service accessible with mobile technicians - Sacramento Business Journal by bizjournals.com

Startups to Watch: Kooner Fleet Management Solutions makes diesel service accessible with mobile technicians - Sacramento Business Journal

B2B business development works best when it is treated as a long-term discipline, not a short-term push.

The strongest teams focus first on understanding the customer’s world. They invest time in learning how decisions are made, what pressures exist internally, and where real value is created. That insight shapes conversations that feel relevant instead of generic.

Consistency matters more than volume. Regular outreach, thoughtful follow-up, and clear messaging build familiarity and trust over time. Deals rarely close on the first interaction, but they often start there.

The best practices that endure are simple. Listen more than you talk. Be clear about the problems you solve. Follow through every time. When business development is built on credibility and discipline, growth becomes repeatable instead of unpredictable.

#BusinessDevelopment #B2BSales #SalesLeadership #GrowthStrategy #RevenueGrowth

Sales KPIs only create value when they reflect how deals actually move. Tracking the same metrics at every stage hides problems instead of revealing them.

Stage-specific KPIs bring focus. Early stages tell you about message fit, outreach quality, and qualification discipline. Mid-funnel metrics show how well reps are uncovering value and advancing conversations. Late-stage KPIs highlight execution, pricing confidence, and deal management.

When each stage has the right indicators, teams can diagnose issues quickly. You stop guessing why the funnel is slowing down and start fixing the exact point where momentum is lost. Coaching becomes more targeted, forecasts become more accurate, and performance improves without adding pressure.

The goal is not more data... It's better insight.

When KPIs match the reality of the sales process, they become tools for growth instead of noise.

#SalesKPIs #SalesLeadership #RevenueOperations #SalesProcess #PerformanceManagement

Key accounts are not managed through transactions. They are built through relationships that deepen over time.

Long-term success comes from understanding what matters most to those customers beyond the contract. Their goals. Their risks. Their internal pressures. When you invest the time to learn that context, conversations shift from pricing to partnership.

Strong relationships are maintained through consistency. Regular check-ins. Honest communication. Follow through on commitments. Showing up when there is no immediate upside builds credibility that pays off later.

When customers see you as someone who understands their business and advocates for their success, loyalty grows. Expansion becomes natural. Retention becomes stable. And the relationship turns into a shared journey instead of a vendor arrangement.

That is where durable growth is created.

#KeyAccountManagement #CustomerRelationships #SalesLeadership #LongTermGrowth #ClientSuccess

Entering a new market is easier when you do not try to do it alone. The challenge is choosing the right partners, not just available ones.

The wrong partner can slow you down, confuse your positioning, or damage credibility before you ever gain traction. The right partner accelerates trust. They understand the local landscape, have earned relationships, and know how buyers think and decide.

Strong partners share more than a customer base. They share values, expectations, and a clear understanding of how success is measured. When that alignment exists, execution becomes smoother and momentum builds faster.

In new markets, credibility is everything. Identifying partners who strengthen your reputation and extend your reach is often the difference between a slow start and sustainable growth.

#PartnershipStrategy #MarketExpansion #BusinessDevelopment #GrowthStrategy #SalesLeadership

Uptime is not just about saving minutes. It is about avoiding hours, or days, of downtime.

This FleetOwner article (https://lnkd.in/eQjSuBgx) does a great job highlighting how technology, like weigh station bypass and reserved parking, helps fleets save time, fuel, and driver frustration. Smart tools absolutely matter when it comes to keeping trucks moving.

But there is another side of uptime that deserves equal attention.

According to industry studies, unplanned maintenance events can cost fleets 2 to 3 times more than scheduled preventative maintenance, and a single roadside breakdown can cost $500 to $1,000 per day once towing, lost productivity, missed deliveries, and driver downtime are factored in. Even more telling, nearly 30 percent of roadside breakdowns are preventable with proper inspections and proactive service intervals.

That is where preventative maintenance and reliable roadside support come into play.

At Kooner Fleet Management Solutions, we focus on helping fleets manage and avoid the unplanned.

• Preventive maintenance programs designed to catch issues before they turn into breakdowns

• Mobile and onsite service that keeps trucks where they belong, on the job

• Rapid roadside response when the unexpected still happens

Technology that saves minutes at a weigh station is valuable. Preventative maintenance and roadside coverage that save hours or days of downtime protect revenue, drivers, and customer commitments.

True fleet efficiency is not just about moving faster.

It is about staying moving.

#FleetManagement #Uptime #PreventativeMaintenance #RoadsideAssistance #FleetOperations #Transportation #Logistics #TruckMaintenance

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bna-ventures

fleetowner.com

Optimizing trucking operations: Strategies to save time and boost efficiency

FleetOwner

Kooner Fleet Management Solutions

Growth phases test sales and revenue leadership in different ways. One pulls toward urgency. The other demands control. Both are necessary.

Sales leadership pushes for momentum. More pipeline. More activity. More deals moving forward. Revenue leadership looks at sustainability. Margins. Retention. Delivery. Cash flow. When one dominates the other, growth becomes fragile.

The balance comes from alignment. Sales teams need clear direction on what good growth looks like, not just fast growth. Revenue leaders need to stay close to the field so strategy reflects reality, not spreadsheets.

When sales and revenue leadership operate as one system, decisions get sharper. The organization grows with intention. Teams move faster without creating problems they will have to unwind later.

Growth is not about choosing speed or stability. It is about leading both at the same time.

#SalesLeadership #RevenueLeadership #GrowthStrategy #BusinessLeadership #ScaleWithPurpose

Urban fleets are where complexity shows up first.

What stands out to me in this post is not just the list of challenges, congestion, curb access, compliance, and downtime, but the shift in mindset required to manage them.

Winning in urban fleet environments is not about adding more people or more processes. It is about better visibility, better planning, and proactive maintenance that prevents issues before they cascade.

This is exactly why we continue to invest in mobile service models and technology like FleetIQ. Smarter fleets outperform reactive ones every time.

#Fleet #FleetManagement #UrbanFleet #MobileMaintenance #FleetMaintenance #FleetTechnology #Transportation #Logistics #SmartFleet #ProactiveMaintenance #UrbanMobility #KoonerFMS

View company: Kooner Fleet Management Solutions

Urban fleets keep our cities moving, but managing them has never been more complex.

From congestion and rising fuel costs to limited curb space, maintenance downtime, and evolving regulations, urban fleet managers are navigating challenges on every route.

In our latest blog, we break down:

🏃‍♂️‍➡️ The biggest operational hurdles facing city fleets
📈 What solutions are actually working in real-world environments
🧠 How proactive maintenance and smarter routing can turn challenges into advantages

The takeaway: Success in urban fleet management isn’t about doing more. It’s about being smarter.

Read more 👉 https://ow.ly/ZgUC50XS565

#FleetManagement #UrbanMobility #Logistics #Transportation #LastMile #FleetMaintenance #SupplyChain #SmartCities #UrbanFleetManagement #CityLogistics #FleetOptimization #SmartUrbanMobility #SustainableTransport #FleetEfficiency #UrbanTransportSolutions #ProactiveMaintenance #SmartRouting #UrbanMobilityChallenges

Open article: Urban Fleet Management Challenges and Solutions - Kooner by ow.ly

Urban Fleet Management Challenges and Solutions - Kooner

Mergers and acquisitions are often viewed as financial transactions. In reality, they are strategic decisions about where and how an organization wants to grow.

When done with intent, M&A can accelerate market entry, expand capabilities, and strengthen competitive position faster than organic growth alone. It allows companies to acquire talent, technology, customer relationships, and expertise that would take years to build internally.

The value comes from clarity of purpose. Successful organizations are clear on why they are pursuing an acquisition and how it fits into their long-term strategy. Growth for the sake of scale rarely delivers results. Growth tied to strategy creates leverage.

The real work begins after the deal closes. Integration, alignment, and execution determine whether the expected value shows up in performance. When leadership stays focused on outcomes and cultural alignment, M&A becomes a powerful engine for sustainable growth rather than a distraction.

Strategic growth through M&A is not about buying revenue. It is about building a stronger, more resilient organization.

#MergersAndAcquisitions #StrategicGrowth #BusinessStrategy #Leadership #OrganizationalDevelopment

Growth rarely comes from transactions alone. It comes from relationships that are actively managed instead of passively maintained.

Proactive relationship management means staying ahead of customer needs. It is regular check-ins before there is a problem. It is sharing insights that help clients make better decisions. It is being present even when there is nothing to sell.

When teams take this approach, customers feel valued, not worked. Trust deepens. Conversations shift from issues to opportunities. Expansion becomes a natural extension of the relationship instead of a hard ask.

The companies that grow consistently understand this. They do not wait for renewal time or inbound requests to engage. They invest in relationships every step of the way, and growth follows as a result.

#RelationshipManagement #CustomerGrowth #SalesLeadership #AccountManagement #RevenueGrowth

Revenue growth accelerates when the sales funnel works as a system instead of a series of disconnected steps.

A streamlined funnel removes friction at every stage. Prospects know what happens next. Reps know how to move deals forward. Leaders know where to focus attention. When that alignment exists, momentum builds naturally.

Most funnel issues are not about demand. They are about delays. Slow follow-ups. Unclear qualification. Inconsistent handoffs. Each one adds drag that quietly reduces conversion and stretches the sales cycle.

When teams simplify stages, tighten criteria, and align around a clear process, deals move faster and close with more confidence. The same volume of opportunities produces more revenue because less energy is wasted along the way.

A strong funnel does not just improve efficiency. It creates leverage. And leverage is what turns effort into scalable growth.

#SalesLeadership #RevenueGrowth #SalesFunnel #RevenueOperations #SalesProcess

Growth and expansion is our focus for 2026 here at Kooner Fleet Management Solutions!

Glad to have you on the team, Chris!

https://koonerfms.com/

NOW SERVICING SOUTH FLORIDA!

Fleet sales executives in the southwest!

Come join a growing company where you can help shape our success everyday.

This is not a role for anyone who is comfortable with their feet on their desk waiting for web leads to fill their calendar.

We need someone willing to turn over every rock in a multi-state territory to find prospects, turn them into customers, and delight them so they become evangelists of Kooner Fleet Management Solutions 

If you want to roll up your sleeves, get your hands dirty while shaping the future of mobile maintenance, come join us!

#hiring #salesjob #remotework #fleetsales #jobinsales

Director of Recruiting at Kooner Fleet Management Solutions

🚨 We're hiring!

Senior Account Executive - Southwest 

If you're a sales professional who thrives in the field, builds long-term client relationships, and wants uncapped earning potential - this one's for you!

💰 Competitive base + uncapped commission
🚘 Company car allowance
📈 Career growth in a rapidly expanding organization
🏠 Remote opportunity

📍 Southwest territory

Open article: Senior Account Executive - Southwest (1839) - Kooner Fleet Management Solutions by apply.workable.com

Senior Account Executive - Southwest (1839) - Kooner Fleet Management Solutions

Territory structure has a bigger impact on growth and cost than most teams realize.

When territories are too broad or poorly defined, reps spend more time traveling, chasing the wrong accounts, and reacting instead of planning. Costs rise quietly while performance plateaus. It is rarely a talent issue. It is usually a design issue.

Well-structured territories create focus. They concentrate effort where opportunity actually exists and give reps the ability to build real relationships within a defined space. That focus shortens sales cycles, improves coverage, and lowers the cost of selling at the same time.

The strongest territory models balance potential with practicality. They account for account density, customer type, and how deals are truly won. When reps feel ownership and leadership sees consistency, growth becomes more predictable and less expensive to achieve.

Territory design is not a one-time exercise. It is a growth lever that needs regular attention.

#SalesLeadership #TerritoryManagement #GrowthStrategy #RevenueOperations #SalesEfficiency

🔧 Denver diesel techs We’re hiring.

We’re continuing to grow at Kooner Fleet Management Solutions and are looking to add a Mobile Diesel Technician to our CORE team in Denver, CO.

This is a field-based role for technicians who like independence, variety, and doing quality work that keeps fleets moving. You’ll perform preventative maintenance, inspections, and repairs directly at customer locations, supported by a company-issued service truck and a team that understands the realities of the field.

This role is a strong fit if you:

• Enjoy working independently and owning your day
• Take pride in reliable, professional work
• Want steady work with a growing national company
• Like solving real problems for fleet customers

Kooner is a family-founded, field-first organization focused on supporting our technicians and delivering dependable service nationwide.

If you are a diesel tech in the Denver area or know someone who is, check out the role here:

https://lnkd.in/eWr6qV8Q

Let’s keep Colorado fleets road-ready.

#Hiring #DieselTechnician #MobileMechanic #DenverJobs #FleetMaintenance #SkilledTrades #TransportationJobs #MechanicLife #KoonerFMS

Open article: Mobile Diesel Mechanic/Technician (1845) - Kooner Fleet Management Solutions by apply.workable.com

Mobile Diesel Mechanic/Technician (1845) - Kooner Fleet Management Solutions

Fleet managers operate in a world where uptime, cost control, and predictability directly impact results, and oil changes are one of those fundamentals that are easy to overlook until they are missed. While they sound simple, the technicians at Kooner Fleet Management Solutions have seen firsthand how disciplined oil-change schedules reduce roadside incidents, improve fuel efficiency, and extend engine life without adding trucks, technology, or complexity.

Across fleets of all sizes, tightening oil intervals has proven to be one of the most reliable ways to protect margin and avoid unnecessary downtime. 

When engines run cleaner and more efficiently, the impact shows up in lower operating costs, fewer disruptions, and stronger resale value over time.

If you manage a mixed or high-mileage fleet, this is one of the simplest levers you can pull to improve performance without changing how your operation runs day to day.

https://lnkd.in/eRE_BKng

#FleetMaintenance #PreventativeMaintenance #FleetManagement #FleetUptime #CommercialTrucking #FuelEconomy #OilChange #KoonerFMS

🛢️ Skipping oil changes isn’t just bad for engines, it’s bad for business. 💸 

Fleet managers know every mile and every dollar matters. That’s why regular oil changes are one of the most cost-effective ways to protect your trucks and your bottom line.

At Kooner Fleet Management Solutions, we help fleets cut emergency service calls just by sticking to a smart oil schedule.

✅ Better fuel efficiency (2-3% gains)
✅ Longer engine life
✅ Less downtime
✅ Higher resale value

📈 Want to get the most out of every oil change? Read how we make it happen → https://lnkd.in/gKvsNXth

#FleetMaintenance #PreventativeMaintenance #TruckRepair #FleetEfficiency #KoonerFMS #CommercialTrucking #OilChange #FleetUptime #FuelEconomy #FleetManagement

Open article: How Routine Oil Changes Extend Oil Life and Improve Mileage in Commercial Trucks by koonerfms.com

How Routine Oil Changes Extend Oil Life and Improve Mileage in Commercial Trucks

Sales playbooks often fail new hires because they’re written like reference manuals instead of guides for real conversations. Pages of process and theory do not help someone feel confident on their first call.

The playbooks that actually resonate are practical. They explain how deals really move, what good discovery sounds like, and where new reps tend to struggle early. They give context, not just rules.

The best ones also evolve. As new hires ask questions and encounter objections, the playbook should reflect those realities. When reps see their experiences show up in the material, adoption follows.

A strong playbook does more than teach process. It shortens ramp time, builds confidence, and gives new hires a sense of how to win without guessing. That confidence shows up quickly in how they engage prospects and customers.

Thoughts on the best platform for a playbook or best practices for keeping the content fresh?

#SalesEnablement #SalesTraining #Onboarding #SalesLeadership #RevenueOperations

Sustainable growth does not come from heroics. It comes from processes that work when the pressure is on.

Scalable business processes are designed with the future in mind. They are simple enough to be followed consistently and strong enough to support growth without constant intervention. When processes depend on a few people holding everything together, scale becomes fragile.

The most effective organizations build systems that create repeatability. Clear handoffs, defined ownership, and shared standards allow teams to move faster without losing quality. As volume increases, the process absorbs the load instead of breaking under it.

Sustainability is what keeps momentum alive. When teams trust the process, they spend less time fixing problems and more time creating value. That is how growth becomes durable instead of exhausting.

#OperationalExcellence #BusinessProcesses #ScalableGrowth #Leadership #RevenueOperations

Growth rarely comes from one team working harder in isolation. It comes from teams working better together.

When sales, marketing, operations, finance, and customer success operate in silos, momentum slows. Messages get mixed. Handoffs break down. Customers feel the gaps. When those same teams align around shared goals, growth accelerates.

Cross-functional collaboration brings different perspectives to the table. Sales shares what the market is asking for. Marketing sharpens positioning. Operations removes friction. Customer teams bring insight from the field. Each function strengthens the others when communication is intentional and ongoing.

The leaders who drive real growth create space for that collaboration. They reward teamwork, not turf protection. They focus the organization on outcomes instead of departments.

When teams pull in the same direction, growth stops being fragile and starts becoming repeatable.

#BusinessGrowth #CrossFunctionalTeams #Leadership #RevenueGrowth #OrganizationalAlignment

La Mesa

Guiding campers, travelers, and adventure seekers to find their first or next RV!  Selling "A", "B", and "C" class RVs and Van Up accessories through La Mesa Rec | Van.

RV Sales Consultant

PAVE Mobility

Director of Customer Experience

IsoPlexis

Impart deep knowledge of the Customer Support SFDC objects as an integral member of the integration team between the two companies merging.  Manage the Technical Support Engineers, Field Service Trainer, Global Product Support escalation, and Technical Applications Specialist teams.

Director, Technical & Scientific Support

Developed several teams to support a growing global, scientific company, creating multiple job roles, established SOPs, Field Service Training, tiers of escalation, development of FTEs. Sourced and implemented a contact center ACD phone application (Five9) to support US, EMEA, APAC support lines.
Oversee development of SOPs, Work Instructions, and other Service-related documents within the Qualio system.

Director, Customer Support & Field Service

IDEXX

Oversee and support the Inbound Inside Sales team within the Companion Animal Group (CAG); building a high-performing team that delivers the IDEXX brand experience while driving organizational goals and priorities.
Analyzed interval metrics, using various Tableau dashboards, to maintain or improve success objectives.
Created initiatives for the inbound ISRs to add value to each call using incentives and competitive challenges.
Collaborated with internal teams (Workforce Management, Customer Experience, Training, etc.) to identify areas for improvement and prepare for new initiatives. Achieved inbound service levels monthly (85-90% of calls answered within 30 seconds). Established practices, expectations, and guidelines for the ISLs and coached on five major competencies.

Manager, Inside Sales

Quarles Petroleum Inc

Responsible for Customer Service, Credit and Collections departments
Re-organized a centralized customer service team and developed a Call Center by creating growth opportunities for associates, utilized seasonal CSRs for peak periods, instituted formalized processes, procedures, documentation, communications behaviors, scheduling as well as training programs.
Maintained Service Levels to exceed goals in call answering, emails & Live Chat through Desk.com and other measurable dashboard analysis.
Provided one year of interim management to the Credit & Collections department while a new CFO was sourced and ramped-up. Overhauled the customer payment & budgeting program and enhanced other billing options for customers’ and internal ease of use.

Manager, Client Services

TD Bank

Basel II Program Administrator / Technical Project Manager (contracted thru NTT Data)

Business Analyst II

The Pampered Chef

Gross sales of over $89k with an average of two demonstrations monthly.

Independent Consultant (part-time/side-line)

BlueTarp Financial

Customer Service Manager

WEX Inc.

Customer Care & Retention Manager; Training Specialist

Trans National Group Services, LLC

Affinity based, long distance telecommunications provider; reseller of Sprint long distance services; billing services; percentage of billed paid to affinity group - typically a non-profit organization.

Manager, Residential Customer Service

Summary of Expertise:
Field Service and Product Support
Customer Service, Call Center and Operations Management
Inside Sales, Customer Care & Retention Management
Process & Procedure Documentation and Training
QA Testing and Business Analyst, focusing on User Acceptance Testing
Strong Problem Solving, Detail Oriented and Editing Skills

Goal:
Contribute in a capacity that will showcase my skills and experience in order to bring continued and growing success to an organization that provides satisfaction to its customers and employees.

Specialties:  Excellent track-record for hiring and retaining the right people.
Applauded for attention-to-detail and editing skills.
Sense of humor, puts fun in the job.

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Bill Cooper

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The Battle

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