Yaddy Arroyo

Some people call what I do mentoring, but I just call it “being a super cheerleader for those who need it and deserve it.” I advise founders on UX + accessibility + ai-enablement. I also connect amazing ai-enabled product makers and builders with other creative scientists. 

I cover most verticals except banking (because of potential conflicts of interest with my day job), but my favorite vertical is healthcare biometrics wearables for at home use.

I’ve lost tons of family and friends, and seeing the hospice care made me realize there has got to be a way to help people leave this world with dignity, at home. I’m trying to improve the world. This is my way of giving back to the community.

“AI + UX maker” advisor & super connector

Confidential

At a regional US Bank (aka Conversational AI designer, HCI AI designer, principal VUI designer, multimodal service ai designer, hci designer,  Ai designer, Ai ux service designer, human factors engineer, NLU architect, prompt engineer, Ai model trainer, technical writer, linguistics engineer, business analyst)

High level IC focusing on LLM E2E initiatives 

• 8 multi-modal AI banking patents 
• multiplatform,  multichannel , multimodal designs
• servant leader af

VP / Principal Multimodal Experience Architect

Really bad polymath

My next project will revolve around a zany group of technocratic neo-feudalists who are trying to dismantle democracy in America. A must see. /s

Writer, Indie filmmaker, mix media artist, musician, and aspiring video game designer.

https://m.imdb.com/name/nm5194487/

Creative Writer

Bank of America

• Mobile payments SME for Everyday Banking:
Money matters. And every second counts. The complexity that makes moving money possible requires a simultaneous  MIN/ MAX view of how internal and external systems coexist together in the payments ecosphere

• Design systems contributor, Everyday Banking (Payments) SME

VP / Sr. Product Designer - Enterprise payments (Mobile)

Honest Rogue

Ran my own little service design/ experience architecture agency, working with a ton of small and large and pre-seed to eventually IPO’d/acquired start ups as well as subcontracted with tech shops and consultancy firms.

Roles I've had:
UX Human Factors Engineer
UX Researcher & Strategist
UX Architect
UI Designer
Conversational AI designer & writer
Product owner
Business Analyst


Connected car clients: BMW, Allstate 
Ai social listening: networked insights (acquired by American Family Insurance)
Voice / IVR: West Corporation (Now Intrado)
Health: Pfizer, Astra Zeneca, mHealthCoach
Under NDA: Manufacturing, DoD, Emergency Services


Contract and subcontracting work with Fortune 100 clients on complex, data-heavy transactional experiences that win people’s trust and engagement. Software, telematic, B2B, Fintech, Biotech, Voice/ IoT, AI/machine learning....you name it, I’m down for working on it. 

Key Words: Connected Life, Connected Car / Telematics / OBDII /  HUD, XD architect, UX producer, UX creative director,  Mixed-Reality UX design,  VUI Design, Amazon Lex/Polly/Lambda prototyping, Sayspring prototyping,  Alexa / Google Voice / Google assistant prototyping, Voice Tech, CX Design, System Persona Design, IVR, Chatbots, AI,  Retail POP UX design, CX, UX, HX, User Experience Consulting, UX Architect, Experience Planning,  Wireframes, Information Architecture, UX Operations, Usability Testing Framework development, Project Management UX, Digital Strategy, Social Media Strategy, Content Development, Persona Development, Mobile Strategy, Customer Engagement Analytics,  Product Localization Marketing.

Senior Principal Consultant

Lextech Global Services

Consultancy: Helped create quick, iterative UX designs for cool clients, and interesting concepts across verticals and horizontal product lines.

Sr. Experience Designer

Manifest Digital

• UX Design & Backend Architecture Documentation for Telematics & Connected Life Products
• UX Ideation around New Business R&D products
• UX Design for Financial digital experiences

Sr. Manager, UX Design

The Bravo Group

At Bravo, it was my job to understand the human experience nuances of the US Hispanic market, specifically within the digital realm (online, mobile, offline digital, etc.). I  translated their cultural, experience, and channel-preference nuances into digestible nuggets of information we used to improve their online and offline user experience. 

Since the digital experience plans impacted both real life and virtual life environments, collaboration with creative strategists and other account planners was quintessential for measurable success.

Digital Experience Planner

Discover Financial Services

Project managed several enterprise-wide system and interactive product integrations. I also helped launch new interactive financial utility tools and products. 

Aside from enterprise-wide solutions, I was also accountable for all of ShopDiscover.com operations:  daily and weekly maintenance updates, new partner site integration, "hot deals" maintenance, operations issues, file transfer and data feed issues, infosec compliance, strategy design roadmap, digital strategy, and functionality upgrade redesign work.

Sr. Associate: e-Business

I was the Sr. Associate Interactive Product Manager of Shopdiscover.com.  I handled the tactical implementation of our partnership strategy. A techno-heavy role, where indepth knowledge of legal and security issues was paramount, I worked with multiple stakeholders to launch one of the most successful affiliate programs on Linkshare, Commission Junction and Google Affiliate Networks.

I aided in partnership acquisition and pricing strategy, and the day-to-day management of partnership development and site operations.

Sr. Associate: Partnership Marketing

Principal AI / ML designer (NLU experiences) at Truist

I currently work at a bank as an NLU experience architect/ UX (IC) principal.  I also advise on Ai-enabled wearables within the health ecosystem for “funsies.”

Empathy is not a weakness. It’s a start. It gives us a purview  into Ai UX usecases  we can start from. 


VP /Principal VUI designer (NLU&Emerging)

inPro.ai

Founder to help Founders and Owners. Getting paid for your time should not be so difficult. We are fixing that at inPro.

Founder

IdeaPros: We create world-class entrepreneurs ®

Helping turn people into extraordinary entrepreneurs and business owners. While living the "Best Day Ever."

Management Executive

Intersection Capital

Strategic Relations

Marxed Project Management

President

Datagrom

Advisor

RAD PRODUCT INNOVATORS

MidWater Collective

Smart Armor

Smart Armor's Bluetooth Low Energy (BLE) 4.0 infused security locks are integrated into consumer goods. We provide the world's 1st mobile locking system for personal products, controlled via mobile device. Locate your valuables, share access to others, track your activation history, collect data and provide analytics, all while providing personal security on the go! 

Smart Armor® is a patented relationship between software/firmware/hardware for a Bluetooth enabled, mobile app driven, switch system that secures, monitors & controls locking systems, by entering an encrypted biometric data input, or an alphanumeric sequence input into a paired smart device. 

Secure. Monitor. Control.
Protect What Matters! 

ß Manage and control all aspects of company organization and vision. Emphasis on product development and product success.

ß Facilitate team in achievement of milestones to make product, sell product, as well as collect revenue to promote growth.

ß Lead strategic pivoting in order to promote Mobile Safe Case and achieve company Mission and Vision with integrity and trust

ß Run operations that lead to the development and production of the best possible solution in the most efficient way possible.

Founder and CIO

HMC/TJB Inc.

CGC-1519667/Class A 976769/ PMI 1459403 

Airport Construction for DoD

Chief Operating Officer

Picmonic Inc

VP of Product Development/Chief Operating Officer 	Jan 2012 ─ Jan 2013
	Education Technology Specializing is Visual Mnemonics for Professional Testing and Medical Education Testing
	Operations manager in charge of product development, product execution, personnel, and control over product resources  
	Integrated in all systems of management process including Software, Marketing, Product, Finance, and Operations
	Helped run technology department and continued to develop web based skills that include Adobe Package and Basic Programming
	Web Development and integration including Web Based E-Commerce solutions such as Wordpres, Magento, 3dCart and More
	Software integration with a knowledge of programming iOS and C+ as well as other languages, also programming for applications

"Best Day Ever" enthusiast-Novice podcaster "Airpod Podcast"-Investor/Inventor as well as Executive at IdeaPros. I help turn people into fearless entrepreneurs running purpose driven businesses. With over 18 years of experience in engineering, business management, and innovation. I specialize in IoT and smart technologies that enhance security, efficiency, and wellbeing. I have raised millions for my companies and much more for others. I have been yelled at on shark tank, became an American Refugee in Cuba on a sailing trip gone wrong, and paraglide/surf/snowboard around the world. 

I have a Master of Science in Project Management, and a Bachelor of Science in Engineering from prestigious aeronautical universities. I am ABD approval in my PhD in Organizational Psychology and Industrial Leadership because I refused to turn my dissertation from quantitative to qualitative. I am also a certified PMP and a licensed engineer/GC. I have a proven track record of executing secure facility projects, founding and leading multiple innovation-focused businesses, and transitioning from the government contracting to the technology sector. My honorable military service, combined with my advanced education and real-world experience, has equipped me with a dynamic skill set that consistently delivers results. I am passionate about creating the "Best Day Ever" for myself and others, while living an adventurous and fulfilling life.

taplio

The Battle

Yaddy Arroyo

Ira Hayes

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