Most CEOs and Business Owners who come to me have already "optimized."

They've tried fasting, keto, carnivore, high-dose supplements, and biohacking protocols. They train hard, track everything, do all the "right" things. And yet, they're worse than when they started.

Here's what no one told them: Over-optimization is the problem, not the solution.

When you stack protocols on top of protocols, you don't fix anything - you disrupt the natural order your body needs to function. Your gut stops processing nutrients. Your nervous system stays locked in overdrive. Your hormones can't recover because you're constantly interfering with the recovery process.

I restore what optimization disrupted.

The actual problem is you don't have a testosterone problem or a sleep problem or a focus problem. You have a broken internal order. Your gut function is compromised, your nervous system can't downregulate, and every tactic you've tried has made it harder for your biology to do what it's designed to do.

How I fix it:

I recalibrate your internal order. We eliminate what's disrupting it (usually 10-15 supplements, chaotic meal timing, chronic under-eating, awful sleep hygiene and training habits). We restore gut function. We let your nervous system recover. We get out of the way so your hormones can do their job.

No TRT. 
No fasting. 
No keto. 
No calorie counting.
No constant KPI tracking.
No synthetic supplements. 
Just fixing the root dysfunction everyone else ignores.

What actually changes:

- Stable energy 7am-10pm without stimulants or crashes.
- Lose 15 - 30 lbs without calorie counting or limiting portion sizes.
- Off 15+ supplements within 30 days.
- Honeymoon libido returns without needing Viagra.

117+ leaders have done this. Portfolio CEOs, founders scaling 7-8 figure companies, operators running on fumes who got their edge back by doing LESS, not more.

The Difference:

Huberman, Attia, Brecka, the TRT clinics, the supplement companies - they all profit when you stay dependent. More protocols = more products. More confusion = more content. More dependency = more recurring revenue. None of them teach you how to STOP needing their protocols.

I teach independence. My business succeeds when you DON'T need me anymore.

→ Join 2,000+ leaders getting contrarian health intel: https://newsletter.testo2xmethod.com/

Tom Simmons

I spent $30 per month on omega-3 fish oil for 3 years. $1,080 total. Never missed a day.

I was taking them to "reduce inflammation." They were creating it (I can't objectively prove it but I'm pretty convinced my fish oil intake was the key driver behind my atrial fibrillation).

Your doctor probably recommended fish oil. Every "heart healthy" supplement list puts omega-3s in the top 3. It's one of the least questioned supplements in existence.

Here's what nobody explains about fish oil capsules: Omega-3 fatty acids are extremely unstable. They oxidize when exposed to heat, light, or oxygen. The manufacturing process involves extraction, purification, concentration, and encapsulation. Each step involves heat and oxygen exposure.

Multiple independent studies have tested retail fish oil supplements and found that 50-80% exceed acceptable oxidation limits before the expiration date. Some are rancid before they leave the factory.

Here's the cascade: You take fish oil to reduce inflammation. The omega-3s inside are already oxidized. Oxidized fatty acids are pro-inflammatory. Your body mounts an inflammatory response to process them. You notice inflammation isn't improving. You assume you need a higher dose. You take more rancid oil. Inflammation increases further.

The supplement you took to fix inflammation became its primary driver. The capsule form exists specifically because it masks rancidity. If you poured that oil into a glass, the smell would tell you instantly it's gone off. The capsule prevents your nose from doing its job.

Cut open one of your fish oil capsules right now. Smell it. If it smells fishy, it's oxidized. Fresh omega-3 oil has almost no smell. We removed fish oil with dozens of executives and added sardines 3-4 times per week instead. 

One can delivers 1.5-2g of omega-3s in their natural, non-oxidized state. Sealed from oxygen. With the phospholipid membrane intact for dramatically better absorption. Plus calcium, selenium, B12, vitamin D, and complete protein. For $2-3 per can.

Results? Inflammatory markers dropped, omega-3 index improved despite supplementing LESS, and gut complaints resolved. Total cost: 75% less than the capsules.

The global fish oil market is worth $4.5 billion. Sardines are a commodity with razor-thin margins. There's no money in telling you a $3 can outperforms a $60 bottle. So they don't.

You're not deficient in fish oil capsules. You're deficient in actual fish.

========

P.S. I share the full food-first replacement protocol for the 5 most wasted supplements in my weekly newsletter. Link in my featured section here: Tom Simmons

I recalibrate over-optimized American CEOs (40-60) | Huberman protocols. Fasted training. 20+ supplements. Still can’t lose 20 lbs and crash at 2pm. | Not an effort problem - a calibration problem | 117+ recalibrated ↓

I need to tell you something I haven't said publicly yet.

2026 is my last year as a health coach. I know. After 117+ executives transformed their health, energy, and relationships... I'm walking away from the work that defined my career.

Let me explain, because there are two reasons and they're both real. A few weeks ago I spent a weekend deep in the Costa Rican jungle with 50 strangers at Envision Festival. 

There was no protocols, no blood work, and no supplement stacks. Just men confronting themselves and each other with a level of honesty I've rarely seen in a decade of doing this work. Something shifted in me that I can't unshift.

I've spent years believing physical health holds the key to everything. Fix the circadian rhythm, regulate the nervous system, remove the interference, and the man underneath will thrive.

I still believe that's true. But it's incomplete. And I think I've known that for a while without being willing to say it. 

The guy who can't lose the last 20 pounds isn't just miscalibrated. He's numbing himself with work, training, and protocols so he doesn't have to face what's actually driving the dysfunction.

The guy whose marriage is quietly falling apart doesn't need a better evening routine. He needs to confront why he's been hiding from intimacy behind "discipline" for the last decade.

Physical health is the doorway. But the room you need to walk into is psychological. I'm being called toward that deeper work. The next chapter of my career will reflect that.

That's reason one. Reason two is colder. China just introduced regulations requiring formal credentials to discuss health online. Accounts shut down overnight and millions of voices silenced in a single policy shift.

If you've been paying attention, you've noticed the pattern in the West too. Shadow bans, algorithmic suppression, deplatforming, and the Overton window is narrowing and contrarian health voices, the ones challenging pharmaceutical narratives and mainstream protocols, will be among the first to go.

AI-powered content moderation is accelerating this. What used to require human moderators will soon run automatically at scale. I don't want to wait until I'm forced out. I'd rather leave on my terms.

Between now and the end of 2026, I'm still doing the work. Same depth and same results but the window is finite in a way it wasn't before. I'm not telling you this to manufacture urgency. I'm telling you because if you've been sitting on the fence about your health, your energy, and your relationship with yourself... the landscape is shifting. 

And the voices willing to challenge what's not working for you are disappearing. I'd rather help you now while I still can.

========

This is the most personal thing I've written. I go deeper on the full reasoning and what comes next in this week's newsletter. Link in my featured section here: Tom Simmons

Your house is destroying your testosterone after 8pm. 

Every light you leave on is a hormonal signal your body cannot ignore.

You track sleep with an Oura ring. You take magnesium before bed. You keep the room at 65 degrees. You do everything the sleep protocols recommend. Your deep sleep is still under 45 minutes. Here is why none of that matters if your lights are on after sunset.

Melatonin is not just a sleep hormone. It is a direct upstream regulator of testosterone production. Testosterone is primarily manufactured during deep sleep phases, and melatonin is the chemical gatekeeper that initiates those phases. No melatonin surge, no deep sleep entry. No deep sleep, no testosterone production window.

Standard LED lighting in your home emits peak blue spectrum wavelengths between 440-500nm. These wavelengths suppress melatonin production by up to 85% when exposure occurs within 3 hours of sleep. Your kitchen lights, your bathroom vanity, your television, your phone. Every one is a melatonin suppression device operating in your home after dark.

Here is the cascade. You finish dinner at 7pm with every light on. Melatonin production, which should begin ramping at sunset, stays suppressed. You go to bed at 10pm. Your body has had 3 hours of artificial daylight signaling. 

Melatonin finally begins releasing 60-90 minutes after lights off. Your first deep sleep cycle, where testosterone production peaks, is compressed or missed entirely. You wake at 5am with an Oura score of 72 and wonder why you feel unrested despite 7 hours in bed. The solution is not a supplement. It is a light switch.

We have implemented a simple post-sunset lighting protocol with executives: red or amber incandescent bulbs in evening-use rooms, blue-blocking glasses as a minimum, and no overhead lighting after 8pm. Deep sleep increased from 35-45 minutes to 70-90 minutes within 2 weeks. No new supplements. No new devices. Just removing the interference.

A single incandescent red bulb costs $8 and lasts 2 years. The melatonin supplement industry is worth $1.3 billion annually. They are selling you back the sleep your light environment already stole. There is no recurring revenue in telling you to turn the lights off.

Your body knows how to produce melatonin. You just have to stop preventing it.

========

If your doctor will not talk about circadian rhythm and testosterone, I will. Join the newsletter. Link in bio: Tom Simmons

I just killed my own brand.

The Testosterone Concierge is now The Calibrated CEO. Here's why:

When I started coaching, I thought testosterone was the goal. Fix T and you fix everything. I built an entire business around that idea. Named it after it but I was wrong.

Not about testosterone mattering but about it being the starting point. After working with 117+ CEOs and business owners, I saw a pattern that became impossible to ignore. 

The guys who chased testosterone numbers hit a ceiling. The guys who transformed? We never talked about testosterone directly. We removed what was interfering.

Things like gut dysfunction, nervous system locked in overdrive, cortisol stacking from 4.30am wake-ups, fasted training, excessive coffee on an empty stomach, and 20 synthetic supplements competing for absorption. 

Every man was struggling with protocol overload from following five different influencers with conflicting advice. Strip those and guess what happened? Testosterone handled itself. Every time.

The old name attracted the wrong question: "How do I boost my testosterone?" The right question was always: "What's interfering with my body doing its job?" One adds complexity. The other removes it.

That's the shift. From optimization to calibration. From adding protocols to removing interference. Same coach. Same methodology. Same results 117+ men have experienced. The brand now matches what I actually do.

The Calibrated CEO: Remove interference. Recalibrate performance.

=============

P.S. If you're new to my work and you want to learn more, join 2,300 other leaders in my weekly newsletter where, upon signing-up, you'll get a link to take a free Calibration Quiz to find out what's actually interfering with your results - link in bio here: Tom Simmons

P.P.S Thank you all for your feedback on my branding post last week. You know who you are. It's greatly appreciated and played a key role in my final version.

Your doctor told you to take a daily multivitamin. 

"Just for insurance."

That insurance policy is creating the deficiencies it promises to prevent. You take one pill containing 25+ synthetic compounds every morning. Calcium, magnesium, zinc, iron, B vitamins, folic acid, vitamin D, vitamin E. 

All crammed into one tablet. It feels comprehensive. Here's what I see almost nobody explaining: Minerals compete. Aggressively. For the same absorption pathways in your gut.

Calcium blocks magnesium absorption. Same transport channels. When you flood both simultaneously, calcium wins and magnesium loses. The mineral most executives are critically deficient in is being blocked by the "insurance" pill they take every morning.

Iron blocks zinc absorption. Same pathway competition. You're suppressing the mineral your testosterone depends on every time you swallow that capsule.

Synthetic folic acid competes with natural folate for receptor binding. Your multivitamin's folic acid blocks your body's ability to use real folate from food. For the 40-60% with MTHFR variants, it actively impairs methylation.

Here's the cascade:  

- You take a multivitamin for "insurance." 
- Calcium blocks magnesium. 
- Iron blocks zinc. 
- Folic acid blocks folate receptors. 
- Net absorption of key minerals drops. 
- Magnesium deficiency worsens (sleep, cramps, anxiety). 
- Zinc deficiency worsens (testosterone, immune function). 
- Folate metabolism impairs (energy, mood).

You notice the symptoms. Your doctor recommends individual supplements ON TOP of the multivitamin. Now you're taking 8 pills to fix what the first pill caused.

I've seen this with dozens of executives. Taking Centrum or One-A-Day plus 10-15 individual supplements stacked on top. $200-400 per month. Feeling no different.

We remove the multivitamin entirely. Remove the redundant supplements. Replace with food sources delivering minerals with natural co-factors: oysters for zinc and copper together, bone broth for magnesium and calcium in proper ratios, liver for B vitamins and folate in bioavailable form.

Within 4-6 weeks: sleep improves, energy stabilizes, testosterone trends upward. Fewer pills. Better absorption. Lower cost. Every time.

Here's the business model I see: A Centrum tablet costs $0.04 to manufacture and sells for $0.25. That's 85%+ margins on a product where you absorb maybe 1-3 of 25 ingredients. When it doesn't work, you add more supplements on top. The product's failure IS the business model.

Stop insuring against deficiency with the pill that's causing it.

========

P.S. Mineral competition map and food-first replacement protocol in my weekly newsletter. Link in my featured section: Tom Simmons

I abandoned every protocol for a weekend deep in the Costa Rican jungle, at Envision Festival.

My nervous system responded better than it has in 6 months. I know how that sounds. You track your HRV, dial in your sleep stack, and time your meals to the hour. You've built a system and you respect the process, right?

I did too. That was the problem. Three days in the jungle. Dancing, Qigong, rice bowls, and no Oura ring on my wrist. There was no supplement schedule and no training plan. I slept when I was tired and just ate when I was hungry.

And you know what? I came home feeling the calmest and most grounded I've been in 6 months. Not because dancing is medicine. Not because Costa Rica is magical but because for the first time in years, my nervous system wasn't being managed. It was just allowed to exist.

Here's the pattern I see with every executive I work with: Every input is controlled. Every output is tracked. Every morning is a protocol. Every meal is a strategy. Every supplement is timed to the minute.

Their nervous system never receives an unstructured signal. Not one.
Your autonomic nervous system calibrates through contrast. Structured and unstructured. Controlled and spontaneous. Effort and recovery that isn't another system to manage.

When every signal is managed, your body reads that as surveillance. And a nervous system under permanent surveillance doesn't recover. It braces. The men who see the biggest shifts in my coaching practice aren't the ones who find a better recovery protocol. They're the ones who occasionally remove all protocols entirely.

You don't need more discipline applied to rest. You need rest that doesn't look like a system. Biology respects order, not effort. But sometimes the highest order is no order at all.

========

I write about the patterns I see working with 117+ over-optimized executives every week in my newsletter. No pushy sales or marketing BS. Just what's actually working when the protocols stop working. Link in my featured section by clicking here: Tom Simmons

Your 5:30am fasted workout is lowering your testosterone. 

The discipline you are most proud of is the habit doing the most damage.

You set the alarm before anyone else is awake. You train on an empty stomach because you read it increases growth hormone and fat oxidation. You finish before your first meeting. It feels like an edge.

Here is what is actually happening at 5:30am on no food.

Cortisol is already at its natural daily peak. This is the cortisol awakening response. It peaks, mobilizes glucose, and gets you moving. Adding high-intensity exercise on top of peak cortisol with zero available glucose forces your adrenals to produce even more cortisol to break down muscle tissue for energy.

Chronically elevated morning cortisol suppresses GnRH at the hypothalamus. GnRH suppression reduces LH output. Reduced LH means your Leydig cells produce less testosterone. One hormone dominating the wrong window shuts down the entire cascade.

The same workout performed at 10am or 4pm with food in your system produces a testosterone-positive hormonal response. At 5:30am fasted, it produces a cortisol-dominant one. Same exercises. Same effort. Opposite hormonal outcome.

I've observed bloodwork from executives training fasted at 5am for 2-3 years straight. Total testosterone in the 300s. Free testosterone below range. These are men in their mid-40s training 5 days per week, eating clean, and sleeping 7 hours on an Oura ring. Their discipline is flawless. Their hormones tell a different story.

We moved their training window to after their first meal. No other protocol changes. Within 8-12 weeks, total testosterone increased 35-65%. Morning cortisol patterns normalized. The 2pm energy crash disappeared without adding caffeine or adaptogens.

Every fitness influencer promoting fasted morning training is also selling pre-workouts, BCAAs, cortisol modulators, and adrenal support formulas. The protocol creates the problem. The products solve it. Monthly subscriptions for damage control.

You do not need a harder morning routine. You need one that respects your cortisol rhythm instead of fighting it.

========

For the complete circadian training protocol, join 2,300+ high-performing men in my weekly newsletter. Link in featured section: Tom Simmons

Your doctor told you to eat less and move more.

That advice is why you can't lose the last 20 pounds. 

You're in a 500-calorie deficit. You're training 5-6 days per week. You've been disciplined for months. And the scale won't move. In fact, you might be gaining fat.

Here's what your doctor never learned in medical school: Your body doesn't do math. It does threat assessment. 

A 500-calorie deficit combined with intense training doesn't register as "weight loss protocol" to your biology. It registers as famine with physical danger. Two simultaneous survival threats. And your body has one response to survival threats: hold everything.

Here's the cascade: You cut calories. Cortisol rises to mobilize stored energy because food is scarce. Elevated cortisol signals your body to prioritize fat STORAGE, not fat loss, because it doesn't know when food is coming next. 

Meanwhile, you're training hard, which requires even more cortisol. Your body now has chronic cortisol elevation from two sources: dietary restriction and physical stress.

Chronically elevated cortisol downregulates thyroid output to conserve energy. Metabolism slows. Testosterone drops because your body doesn't prioritize reproduction during a famine. You're now hormonally primed to store fat and burn muscle. The exact opposite of your goal.

So you do what your doctor said. You eat LESS. Move MORE. And the cascade accelerates. I've tracked this with over 100 executives. Same pattern: 

1,500-1,800 calories, training 5-6 days per week, tracking every macro on MyFitnessPal, and stuck at the same weight for 6-12 months. Some gaining fat while losing muscle.

The men who finally broke through did something counterintuitive: they ate more. We INCREASED calories from nutrient-dense sources. Front-loaded meals to breakfast and lunch. Reduced training from 6 sessions to 3-4. Added rest days their nervous system was begging for. Stopped tracking macros obsessively.

Within 3-4 weeks: cortisol normalized, sleep improved, energy stabilized. Within 6-8 weeks: the weight started moving for the first time in months. Not from more discipline. From less interference.

Here's the business model: The diet industry is worth $250+ billion globally. Calorie counting apps charge $50-200 per year. Meal replacement brands sell $3 shakes to replace $1 worth of real food. Every single one profits when you believe weight loss is math. Eat less. Buy their food. Track on their app. Stay in the deficit.

None of them profit when you learn that your body responds to context, not arithmetic. You're not undisciplined. You're under-fed and over-stressed. And your biology is responding exactly as it should to a perceived famine.

Stop starving a system that's already in survival mode.

========

P.S. I break down the cortisol-metabolism connection and the exact meal timing framework that finally breaks the plateau in my weekly newsletter. Link in my featured section: Tom Simmons

I stopped adding protocols the year everything improved. 

The men getting the best results are doing the least.

For 3 years I studied every protocol, tested every supplement, and tracked every biomarker. I had spreadsheets for my spreadsheets. I could recite half-lives, optimal dosing windows, and synergistic stacking sequences from memory.

My testosterone was declining, my sleep was fragmented, and my energy was worse than before I started. The turning point was not a new protocol, it was the realization that the protocols were actually the problem.

Every new supplement interacted with 3 others. Every new timing adjustment created 2 new variables. Every new tracker gave me data that demanded another intervention. I was not getting healthier; I was getting more managed, more dependent, and more anxious about falling behind a system I built to reduce anxiety.

I see this pattern in every executive who contacts me. The men with the longest supplement lists have the worst bloodwork. The men with the most wearable data have the highest stress markers. The men with the most disciplined routines are the most hormonally compromised.

This is not a coincidence. It is the predictable outcome of treating your body like a machine that needs more inputs rather than a biological system that needs less interference.

The executives getting the best results in my practice share three traits. They eat nose-to-tail animal foods. They train after eating, not before. They go outside in the morning without sunglasses. They prioritize winding down in the evenings. That is the foundation. No stacks, no fasted protocols, and no elaborate 90-minute morning routines.

Fewer inputs and better signaling. The body does what it was designed to do when you stop preventing it. The hardest conversation I have with new clients is not about what to add. It is about what to remove. Because removing feels like regression to a man who has built his identity around discipline and doing more than everyone else.

But discipline applied to the wrong system produces wrong results with perfect consistency. Biology respects order, not effort.

========

I have been doing this for nearly decade. Here is what I wish someone told me earlier. Newsletter at link in bio here: Tom Simmons

Travis's wife was sleeping on the couch 5 nights a week.

Not because of an argument but because his snoring had gotten that bad.

He was 55. Retired dentist. 219 pounds with a 37.5 inch waist after 30 years of hunching over patients, eating Subway at lunch, and running a solo practice that owned him from 7am to 6pm.

He knew he needed to change. He'd been reading health content for months. But he had no structure, no clarity, and no idea where to start. Here's what we didn't do:

- No TRT. 
- No synthetic supplements. 
- No calorie counting. 
- No macro tracking. 
- No restriction. 
- No 5am fasted training.

Here's what we actually did:

- We started with one thing: a big protein breakfast within 90 minutes of waking. 
- 4-6 eggs cooked in butter with animal protein. That was Week 1. Nothing else changed.
- Then we rebuilt his nutrition around real nutrient-dense food. 
- Animal protein at every meal.
- Seasonal root vegetables and fruits as carbs. 
- Saturated fats for cooking. 
- Eating between sunrise and sunset. 
- Protein first, carbs last.

His hiatal hernia was causing acid reflux every night, so we added digestive enzymes (pancreatin, low-dose ox bile, and digestive bitters) alongside meals to support a gut that had been running on processed food for three decades.

Then sleep, then training, all in that order. Not all at once. The approach was sequential. One foundation at a time. Nutrition first because without it, everything else is compromised. Training came last because there is no point building on a broken foundation.

90 days later?

- 219 pounds down to 197. 
- Waist from 37.5 to 34 inches. 
- Pull-ups from 1 to 8. 
- His wife is back in the bed. 
- The acid reflux is nearly gone.

He didn't need more discipline. He'd spent 30 years being one of the most disciplined men in any room. Precision dental work, tenth-of-a-millimeter tolerances, 12-hour days, and building a practice from scratch.

He needed clarity, the right inputs in the right order, and permission to stop overcomplicating it. A pattern I see constantly is that the men who've spent decades performing at elite levels professionally are the same ones running their health on autopilot. And by the time they stop, the body has been keeping score.

If that sounds familiar, DM me "Calibrate" and I'll tell you exactly where I'd start with your situation, and if I can't help, I'm well connected so at the very least, I'll point you in the direction of someone who can.

Take 𝟗𝐜𝐦 off your tummy in 𝟯 𝗺𝗼𝗻𝘁𝗵𝘀 (guaranteed, 0 pills required) | Look⚡️sharp (again) | Weight loss for 40-60 year-olds | No calorie counting, hunger, hours in the gym | DM me to start today

Seasoned HR leader with 15+ years of strategic HR Business Partnering, leadership, and transformation experience across multinational financial services (Société Générale Group). 
Excelled in managing 150-1,500 FTE scopes across Prague and 16+ countries, driving organisational change, talent development, and international mobility.Key achievements:	

•HRBP for 1,521 FTEs across 4 divisions at Komerční Banka (7,500 FTE total), partnering with Executive Directors and Board members. 
• Led major restructuring (450 FTE transfers), reduced managerial layers ahead of Agile transformation.	•Directed international HR for Société Générale Insurance (650 FTEs, 16 countries), building HR functions in 5 countries (Egypt, Romania, Morocco, Russia), CEO succession planning, and regional hub model.	
•Managed HR for 150 FTEs at Komerční pojišťovna (SG Group), redesigned compensation (fixed/variable benchmarking), boosted engagement +26ppt (Best Employer), reduced turnover -2.5ppt/-5.6ppt, pioneered HR Partner model.	
•Introduced recruitment KPIs, assessment centres, employee referrals; developed leadership pipelines and manager programmes.

Now focusing on helping forward‑thinking CEOs evolve beyond traditional HR toward agile, empowered organisational models that deliver sustainable performance and resilience.

If your organisation is exploring new ways to lead, organise, and grow — I’d be delighted to have a conversation about how I can support your transformation journey.

Chief People Officer | Organisational Transformation | Strategic Advisor on the Future of Work

Roderick Lambert

I just published my origin story: “The Mechanic Who Became a Gardener” – a candid mea culpa about thriving in outdated, machine-age HR systems, then awakening to biomimetic organisation design inspired by Nature’s 3.8 billion years of R&D.
If you’re a CHRO, business leader or org dev consultant questioning hierarchical “machinery,” this might resonate.
Read it here: link to article 👇
#FutureOfWork, #Leadership, #OrganizationalDevelopment

I have a confession to make. For many years, I was part of the problem. I contributed unwittingly, but enthusiastically to the consolidation of a way 

Open article: The Mechanic Who Became a Gardener: My Journey from Machine-Age HR to Biomimetic Organisation by Roderick Lambert • 2 min read

The Mechanic Who Became a Gardener: My Journey from Machine-Age HR to Biomimetic Organisation

What does a restaurant and a corporate bottleneck have in common? 
Exactly this is happening in your company every day. 

Met Jakub Svestka for a traditional pizza in a Prague centre specialist pizzeria (high-end). 

Arriving exactly as the clocks struck 12, I got stuck….
…….in a *corporate bottleneck*. 

What happened? 
Coming up the stairs I had to join a queue of people waiting to be seated. 

Lunch time rush? Yes
Half empty restaurant? Also yes

So why the delay? 
The lady by the door had disappeared. 
A nearby waiter waved apologetically at the reservation book unmanned at the entrance. 

She returned, checked the book, and handed the guests to the *same waiter*!

Then the next guests (pause for another waiter). 

And then me. 

🏭The corporate experience: 
How often do you have to wait for someone else to sign off on something when the next link in the chain is already set to go? 

🍾 Classic bottleneck (what’s happening):;
All judgement authority was compressed into her role (“Power over”), but due to the power being lodged in her person rather than the system (organisational physics), a bottleneck logically occurred when she got detained somewhere (for whatever reason). 

Not the lady’s fault, it’s the organisational design. 

❌ Common corporate solutions: 
Fire the lady, hire a new one 
Hire a second lady, make her the team lead (extra costs). 
Or just grin and bear it, the customer will survive (NPS decrease risk). 

☘️ What’s the biomimetic answer? 
- Empower the wait staff with NPS feedback, metrics, KPIs, and gated authority (specific budget and timeframe) to “play”- find the best way to manage reservations and reduce queues at entrance (“Power To”)
- You can incentivise eventual success too, 
- Support them with internal coaches when they get stuck,
- Concede that failure is also an outcome (the budget is gated anyway), 
- Reward them if established KPIs are met and queues are reduced, 
- After 3 months have a quick feedback circle with all involved, troubleshoot issues/capture what worked, 
- Codify it in the system (learnings/shared practices) and job specs, 
- If relevant run pilot in another group restaurant to potentially replicate the model. 

💡 That’s where innovation starts.
Where granular improvement comes.
Employees grow and develop.
Provides a framework for easy replication elsewhere
All in a way that motivates staff.

Nature’s playbook for business evolution.

What do you think? 

If you're a business owner, CEO or CHRO and are tired of dealing with bottlenecks, let's talk. 

#OrganizationalDevelopment #OrganisationalPhysics #leadership

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