Stealth

Founder

CClear: Powering The Future Of Investment Crowdfunding

👉CClear: Collect, Clean, Aggregate, Report.

The CCLEAR dataset is a comprehensive collection of crowdfunding and online capital
formation data, providing valuable insights into the health and growth of businesses in
the SME market. With over 150 data points and robust features, CClear empowers
businesses to make data-driven decisions and uncover new opportunities.

👉FEATURES:
➡️Extensive Coverage: Access data on thousands of unique offerings from diverse
industries and geographical locations.
➡️Real-Time Updates: Stay ahead with daily updates on capital flows, financials,
and valuation trends.
➡️Seamless Integration: Effortlessly import CClear data into your existing analysis
tools.
➡️Powerful Visualization: Leverage advanced data visualization techniques to gain
actionable insights.
➡️Collaboration and Sharing: Foster collaboration and share insights securely with
your team and stakeholders.

Director Business Development

imec.istart

🚀 As a dedicated topic-specific expert at imec.istart, I help to empower tech entrepreneurs who are looking to expand in the US, to transform bold ideas into thriving startups. 
🚀 Since 2011, our globally recognized accelerator, backed by imec’s world-class expertise, has supported over 300 startups and scaleups across Belgium, The Netherlands, and Italy. 
🚀 Through our renowned coaching program and strategic seed funding, I guide founders to accelerate growth, secure additional investment, and navigate the entrepreneurial journey with confidence, fostering innovation and success in the tech ecosystem.

Startup Mentor

Curinos

👉Spearheading the launch of a major new consortium based competitive benchmarking platform 
👉Focused on customer acquisition (Banks, Credit Unions) and onboarding of nonbank fintechs specifically
👉Subject matter expert on consumer lending (unsecured - UPL / smalll business) 
👉Thought leadership around blockchain/crypto/dlt/digital assets/metaverse/AI/ML

Director of Client Success - Consumer Lending

Remitter/Raiseworks/Sageworks/Lendit

Advisor and Consultant to startup and scale up (fintech) companies

James (formerly CrowdProcess)

👉Introduced the firm and its services to the US market, becoming one of  5 leading players
👉Acquired first clients and generated first revenues for the firm from a greenfield situation
👉Arranged for first professional press coverage (American Banker, the #1 publication in the industry), multiple conference participations and speaking opportunities
👉Selected for 2 accelerator programs and signed 2 major partnerships, all of which ultimately led to a major liquidity event

US Head of Business Development (=> Acquired by Google)

Eaglewood Capital Management, LLC

👉Instrumental in a $20M+ equity raise to fund the launch of an investment fund in a novel strategy
👉Acquiring a number of key institutional relationships as cornerstone investors in the fund 
👉Lead growth strategy and investor relations activities, increasing AUM's and market visibility 
👉 Acquiring the key relationship that led to the necessary scale and a defining liquidity event

Principal & Business Development Manager (=> Acquired by Marshall Wace)

Swedbank First Securities LLC

👉I restructured and repositioned the business and the team, setting it up for success
👉I successfully transferred and re-activated a portfolio of clients (mainly hedge funds)
👉A strong marketing and rebranding effort led to higher industry rankings

Managing Director - Head of Equity Sales / acting CEO

KBC Financial Products

👉Hired a team and grow/managed the business successfully through tumultuous times
👉Generated substantial incremental value and commission income ($12M+ p.a.) on a consistent basis
👉Lowered the risk profile of the operation by focusing on secondary trading only (no prop book)
👉Created a brand name franchise in the regional EU brokerage space, specializing in Central European Equities, at a time when no one in the US had any idea of how to access those markets
👉Appointed Foreign Trade Advisor to the Consul General of Belgium in New York, as per Royal Decree d.d. 4/25/2007

EVP European Equities

I help build and scale businesses (and raise capital) - with a particular edge working with and for early stage startup companies looking to enter or build and scale in the US. Pairing capital formation with investment crowdfunding; getting investor exposure to this rapidly growing asset class, providing proprietary first party data to massively outperform and create generational wealth. 

Find out more at: [https://go.cclear.ai/course]

The last 10+ years:
=> I helped build and scale an emerging asset manager in a novel strategy, raising equity capital and fund assets, find boardmembers and the buyer for an exit sale (Eaglewood)
=> I introduced, built and exited a non-US AI/data analytics company (James)
=> Currently building and scaling an early stage AI/data analytics company (CClear)

Today I continue to do this, while also being involved in a number of related activities:
=> I am a startup mentor with imec.istart, the #1 university backed accelerator in the world (EU based, focus on deep tech and nano tech)
=> Course creater and brand builder @RegCFRocket

I have a proven track record of introducing cutting-edge products and services, acquiring and retaining clients, generating revenue streams, and creating value for stakeholders.

Yvan De Munck

•	Spearheaded comprehensive operations management for FIS relationships, ensuring seamless coordination and alignment with strategic objectives.
•	Leveraged a deep understanding of client strategy and FIS ecosystem to effectively guide internal FIS teams, optimizing service delivery.
•	Championed the utilization of solutions to their maximum potential, driving efficiency and value for clients.
•	Orchestrated diverse operational reviews, including projects, cases, and service levels, to maintain high standards of performance and customer satisfaction.
•	Acted as the primary point of contact for billing and invoice escalations, resolving issues promptly and accurately.
•	Collaborated closely with Enterprise Account Managers to guarantee client satisfaction and foster strong long-term relationships.

Senior Client Relations Account Manager

Customer Success Collective

The Customer Success Collective exists to create a space to help individuals and organizations drive company-wide alignment around customer success as the scalable, sustainable source of business growth. Join our Slack community and never miss out again!

Member

Delivered E2E product lifecycle, bringing product features from concept to reality.  Working closely with Business Owners and full stack Engineering teams, as the conduit in the middle that “speaks both languages”.  Taking the high-level strategic direction and industry targets from Business Owners.  Drove development process, from collaboration with SMEs to ideating on workflows with the UX team, to specs, designs, and the final build with Engineering and QA colleagues.

•	Steering the proper development of a $3M online SaaS solution, effectively managed the backlog and roadmap, leading to a 5% increase in client retention and a 2% boost in revenue.
•	Elevating team productivity, cultivated robust cross-functional relationships, resulting in a remarkable 40% increase in team productivity within 6 months.
•	Enhanced customer service usage metrics by implementing additional features and functionality led to a 5% increase in the adoption rate of our new solution.

Product Manager

Cultivated strong client relationships in the financial sector by providing valuable insights, recommendations, and expertise in product knowledge and operational efficiency, resulting in enhanced client retention, revenue growth, and the identification and optimization of product opportunities and pricing strategies.

•	Successfully cultivating relationships with over 400 unique client accounts, including the top 50 enterprise clients with an $1Mil +ARR, resulted in the development of strong client relationships for a $10 million product line, driving an 8% year-over-year revenue increase and showcasing product and strategic proficiency through effective onboarding and training support.
•	Tackling challenges related to customer churn, deployed a playbook emphasizing the importance of fostering connections, delivering product value, and understanding challenges and needs, leading to a substantial 12% reduction in churn.
•	Uncovering insights into customer challenges, identified new product opportunities, resulting in the generation of $100K in incremental revenue.
•	Enhancing customer satisfaction involved analyzing customer usage data and client segmentation to identify pricing strategies that maximize client growth potential, resulting in a 3% increase in revenue.
•	Striving for the optimal customer experience, actively showcasing product and strategic proficiency to clients through seamless collaboration, up-selling, problem solving, and successfully achieving KPIs with sales and stakeholders, ultimately yielding a retention rate of 89% (vs. 85% goal).
•	Effectively delivering exceptional account management by leveraging a comprehensive understanding of business processes, subject matter expertise, cross-functional collaboration, and the application of technical knowledge to meet client needs.
•	Managed a team of customer success representatives, providing leadership, guidance, and support to ensure that the customer needs were met and exceeded.

Senior Customer Success Relationship Manager

FBX | Informa Financial Intelligence

Provided data-driven intelligence and insights to financial institutions enabling them to make better informed decisions, insights into new opportunities and gain a competitive advantage.

•	Initiated an innovative commercial ECR/treasury fee exception pricing solution, highlighting product value, and sparking a revenue stream of $80k within the first 8 months.
•	Performed thorough industry and competitor analyses utilizing exclusive datasets, offering actionable intelligence to establish customer trust, and delivering crucial insights to our deposit and commercial clients.
•	Launched an internal data ingestion solution, which streamlined data acquisition process and reduced reporting times by 70%.
•	Managed a portfolio of 100 commercial clients, exceeding industry benchmarks by 20% and providing data-driven insights to financial institutions.
•	Spearheaded a high-performing team responsible for a commercial liquidity product line, propelling revenue to a remarkable $1 million and achieving an industry-leading net profit margin of 69%.

Director of Financial Research and Customer Success

Customer Success | Retention | Business Strategies | Change Management | Market Research | Customer Service Management | Data Insights | Financial Industry | Cross-functional Collaborator | Project Management |

As a results-driven customer success professional, I excel in driving adoption, retention, and growth by fostering strong client relationships. I strive to ensure that customers not only reach their desired outcomes and business objectives but also come to appreciate the inherent value in the products and services they acquire. Recognizing that genuine value for the company emerges from fostering growth, retention, and expansion, I aim to prioritize the satisfaction of customers who are not just happy but also successful in their endeavors.

My strategic mindset, technical prowess, and data-driven approach enable success in customer relationship management, product strategy, and project management. My ultimate goal is to enhance client satisfaction through meticulous pre- and post-sales management, leveraging comprehensive product knowledge. With a focus on achieving results, I bring extensive experience in cross-functional collaboration, strategic problem-solving, and operational leadership. Passionate about delivering exceptional customer experiences, I aim to drive revenue growth and nurture strategic relationships.

Additionally, I have a deep-rooted passion for triathlons, having fallen in love with the sport in 2013 when I completed my first Ironman triathlon in Coeur d’Alene, Idaho. Since then, I have been captivated by the multi-disciplinary nature of triathlons, which requires exceptional mental and physical endurance. This experience has honed my skills in multitasking and quick decision-making, invaluable traits that have contributed to my achievements both in my personal life and my professional career. Enduring the grueling transitions from swimming, biking, to running has taught me the resilience and determination to push through challenges without giving up, a mindset I bring to every aspect of my life and work.

As I embark on new challenges and opportunities, I look forward to bringing my passion for triathlons and my dedication to achieving excellence to my professional endeavors. I am eager to collaborate with like-minded individuals who share my commitment to personal growth and achieving success in all aspects of life.

taplio

The Battle

Yvan De Munck

Randall Rosen

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