Canada Lands Company / Société Immobilière du Canada

Planning, organisation and implementation of strategies, policies, programs and services related to organisational design, DE&I, accessibility, and psychological health and safety within all divisions and affiliates of the company, including the real estate division/head office of the CN Tower, Parc Downsview Park Inc. and Société du Vieux-Port de Montréal Inc.
DE&I:
-Governance review
-Company-wide self-identification campaign
-ERG support
-DE&I committee activities and support
-Workforce planning for better representation
Psychological Health and Safety:
- Implement PHSMS (training, communication, tools) - using the ''Standard with 13 psychosocial factors''
- Integrate PHS into JHSC work
- Accountability measures, PHS KPI tracking and analysis (IRS)
- Employee relations for psychological health and safety
Culture Integration:
Integrate uniting statement across divisions
Develop tools, templates, communication
Accessibility:
-Participate in Accessibility Community of Practices
-Implement multi-year accessibility plan (OADA, CNSST, ADA)
-Promote inclusive language on ableism and accessibility
-Accommodations

Corporate Culture Manager 

Follow us on  Facebook ''AlliÉes de la diversité et inclusion en milieu de travail""

There is no diversity without inclusion, there is no inclusion without social justice and equality, none of it matter if there is no ownership nor accountability:
-Whose opinion is not heard 
- Who is not around the table/ where is everyone else? why is just "us"? 
- Does our company reflect the making of our society top down, lateral, every other way
-Do qualified employee we hire represent the making of schools demographic
- Is the culture of our company inclusive? Who is hired? who gets promoted? whose project gets funded?

Diversity, Equity and Inclusion Consultant

La Gouvernance au Féminin - Women in Governance

Senior Program Manager

Hydro Québec

Disability Case Manager at Hydro Québec:
-Diagnosis doesn't equal incapacity 
-Sometimes accommodation and flexibility can equal wellness 
-With the right teams, the right support and coordination, a disability doesn't mean the end of a career
-Unions.and their representatives, managers and HR advisors, employees should always team up for the best outcome 
- Strive for prevention : workplace safety at all level physical, psychological, work -personal life balance, small but mighty step can reduce absence rate.

Disability  & Accessibility Case Manager

SRA Staffing

Montréal is booming with Start up Tech companies, small and medium ones trying to attract the most qualifies or as qualified as the giant.

Helping companies find the misfits that complement their teams 
Representing candidates and making sure the pay is equal
Helping clients with needs assessment

IT Recruiter

Téo Taxi

Human resources management in a start-up:
-Pay and compensation review post merger, job analysis and classification, competence definition, salary adjustments recommendations
-Disability and Workplace accident monitoring work accidents CNESST, from report to return to work accommodation including.
-Coordination of Benefits with government programs (CNESST, EI, SAAQ, ...)
-Everything and anything : training, system implementation

Human Resources Coordinator (contract)

Branson Centre of Entrepreneurship - Caribbean

-Created a human resource management plan for the Branson Centre, an organization that focuses on supporting the activities of developing entrepreneurship in the Caribbean islands.  
-Aligned of the human resource management plan to the Branson Centre’s strategic plan by assessing the current practices in recruitment, employee engagement programs, compensation and recognition, gap analysis, planning and elements of implementation of the plan.

Contract: Human resource Management Advisor (Contract)

The Co-operators

-Management of client service department, people, financial, operational management  
-Project implementation of the CRM system 
-Project transfer of document management system to other departments
-Participating in the working from home pilot project
-Managing the employee recognition project that increased the employee's engagement.

Client Service Manager

-Project management: Planed, implemented and managed the launch of group benefits in Québec by reviewing the project offerings, ensuring compliance with Québec laws and regulations, documenting adjustments and language control. 
-Review group product offering to evaluate competitive advantage, review documentation, claims processing practices in accordance to RAMQ, taxes
-Review of complex cases of disability, health and dental claims. Making business decision taking into consideration service cost, reputation and processes internal

Group insurance manager (Benefits)

Nexim Canada Inc.

-Building and maintaining relationships with brokers and other business sources. 
-Managing the day-to-day operations  including but not limited to rates evaluation, premium compensation to brokers as well as to the carrier
-Identifying and negotiating plan changes (plan design), renewal conditions, and assist in claims.
-Participated in the project of  making the program national in 2009.

Account Manager: Group Insurance (Employees benefits)

VSO/GIC Avenir Femmes

-Supported the process of implementing project activities on HIV&AIDS, the project had few components: advocacy, promoting prevention, voluntary testing, and healthy positive lifestyle as well as caring with HIV/AIDS patients, orphans and vulnerable children
-Built a team of a project coordinator, four supervisors who worked with the community volunteers to coordinate care of people living with HIV &AIDS 
-Provided training and support on programme development (including advocacy and lobbying), proper and transparent management of human resources and finances, by facilitating the elaboration of human resources and financial policies
-Adapted and implemented the VSO Cameroon systematic approach to capacity building and partnership development. that allow partners to assess their areas of strength and weaknesses
-Developed HR and financial reporting tools to comply with VSO and CARE Canada requirement for financing a local organisation

Organisational Development Advisor/Project Coordinator

I have evidence of outcome to:
•	Launch strategic HR roadmaps tailored to evolving portfolio needs
•	Customize HR programs ensuring compliance with corporate standards
•	Design, develop, and deploy HR programs using change management frameworks and stakeholder engagement (ISO)
•	Create and implement governance frameworks through incremental and agile approaches
•	Embed HR initiatives into operations by mobilizing internal allies and influencers
•	Monitor program adoption, measure effectiveness, and advise HR CoEs on strategic enhancements
•	Liaise across Business HR and HR CoEs for insights and program relevance
•	Champion consistency and alignment through sharing best practices within HR teams & operation   managers and employees 
•	Drive continuous improvement through collaborative development of HR tools and processes
•	Coach stakeholders in HR management and program delivery for seamless execution
•	Foster engagement by keeping teams informed, involved, and celebrating milestones
I have delivered HR projects in EDI/DE&I, Corporate Culture, Psychological Health and Safety and operational project implementation

Yvonne Sesonga MPA, CRHA

Pixels for Humans

What kind of leader do you want to be?

With the ongoing uncertainty of a pandemic and the moral imperative to end systems of white supremacy, business is no longer usual. Your company needs more than the typical CEO. 

If you're ready to be the leader your company (and the world) needs, let's chat. I can help you realize your vision, evolving and strengthening your values and mission as you scale: responsibly, ethically, and sustainably.

Schedule a complimentary 30 minute call with me today: 
https://calendly.com/pixelsforhumans/heather-chat

Strategic Partner, Experience Research & Service Design; CEO

Healdsburg Regional Library

Advisor

Lesley University

Past courses:
Spring 2022: Bias in Design, taught with Tricia Douglas
Spring 2021: Bias in Design, taught with Tricia Douglas
Fall 2020: Ethics in Design Leadership
Spring 2020: Intro to Interactivity
Fall 2019: Interactive Workshop

Adjunct Professor

Outschool

In my time at Outschool, I worked as the design lead across multiple teams, as well as with the design team lead to grow and scale their new team. 

Key work includes:
- Ideation, design and research around the launch of Learner Spaces in January 2021 (search launched in April 2021); Learner Spaces allows learners to access and search for their own classes on Outschool.
- Design and research of new learner allowance feature, which allows parents to provide learners with an allowance to spend on Outschool classes chosen by the learners. This feature put Outschool's product team on the path to exploring further learner-led growth features.
- Growth and expansion of the design team including kicking-off Outschool's first design internship and hiring their first UX writer.
- Leadership of Outschool's first design sprint, resulting in a remix of class search results to better display information and more classes shown at once.
- Navigational audit of the entire Outschool ecosystem, leading to team reorganization with stronger focus on the product needs of educators.
- Strategic design of Outschool partnerships with public and charter schools and the impact that has on the current B2C model.
- Continued conversations and discussions around pay, diversity and equity at Outschool and what it means to prioritize people over profit.

Design Lead, Researcher

Designlab

As a mentor at DesignLab, I meet with students weekly to help them understand the ins and outs of the skills and activities they are learning. I also help students understand their career options and identify opportunities that are a good fit for their lives.

Mentor

Harvard Extention School

- Lecturer for multiple design & web courses. 
- Developed course curriculum for new courses, providing students with current materials and relevant industry skills

Guest Lecturer & Curriculum Consultant

Oliver Wyman

As the Head of UX at Oliver Wyman, I have established a UX design team within the Labs group. This includes:
- Bringing in a team of UX designers to form the initial team
- Establishing relationships with outside contractors and vendors for overflow support
- Creating documents that help team members understand the breadth of UX capabilities and ways of working together
- Coordinating with Oliver Wyman consultants to provide UX support on various sales pitches and new projects 

I have also worked with my team to:
- Create a UI framework which uses a customized version of bootstrap and includes reusable components, to provide a consistent starting point for future projects. 
- Establish a method for the UX team to create clickable prototypes and non-functional sales demos without heavy dev support, which keeps the dev team free for project work, while still providing consultants with key components to sales meetings and pitches. 
- Provide design and project management for multiple projects, including managing day to day development activities and interfacing with clients.

Head of User Experience

Above the Fold

In my capacity as President & Product Strategist, I have run the gamut of job functions from business administration and finance to strategic consulting, user research, and product management.

During my 6 years at Above the Fold, I have:
- Grown from a team of 3 to a team of 9 
- Shed our remote-only roots by establishing a dedicated office space in Central Square
- Transitioned our business model from basic web design services to a focus on user experience. 

Under my financial management, Above the Fold’s revenue increased every year, doubling from 2009–2010 and again from 2010–2011. 

I’ve led efforts to advocate for UX thinking beyond the walls of our office, including:
- 2 years on the board of directors of Boston PHP, instilling a UX perspective in the local web development community
- Giving talks and leading workshops across the US, Canada and Europe including conferences such as: UXPA Boston, UXPA International, UX Cambridge, Blend Conference and more.
- Leading on-site user experience workshops for companies who want to incorporate UX into their own culture and process

President, Research & Product Strategist

Northeast PHP Conference

The annual Northeast PHP Conference is a 2-day conference focused on PHP, Web Technology, Design, and UX. Organized and run by volunteers, the Northeast PHP conference delivers great value at a low cost.  Visit www.northeastphp.org for more details about the conference.

Conference Organizer

Dorchester Academy of Public Service

I worked directly with teachers to help students in several math and english classes several times a week, during class.  The teacher and I would identify students who needed specific help, and I would work with them on class assignments, and explaining lessons and key concepts.  I built relationships with students and ran several after school programs including an SAT prep course and a cooking class.

Tutor/In Class Aide

I help tech companies scale into good businesses | author, Before You Code

You don't have to compromise your values and ethics to grow your team, startup, or SaaS company. Work with me to scale successfully *because* of your values, not in spite of them.

Schedule a call and be the leader you want to be: https://calendly.com/pixelsforhumans/coachingconsult

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The Battle

Yvonne Sesonga MPA, CRHA

Heather O'Neill (she/her)

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