Canada Lands Company / Société Immobilière du Canada

Planning, organisation and implementation of strategies, policies, programs and services related to organisational design, DE&I, accessibility, and psychological health and safety within all divisions and affiliates of the company, including the real estate division/head office of the CN Tower, Parc Downsview Park Inc. and Société du Vieux-Port de Montréal Inc.
DE&I:
-Governance review
-Company-wide self-identification campaign
-ERG support
-DE&I committee activities and support
-Workforce planning for better representation
Psychological Health and Safety:
- Implement PHSMS (training, communication, tools) - using the ''Standard with 13 psychosocial factors''
- Integrate PHS into JHSC work
- Accountability measures, PHS KPI tracking and analysis (IRS)
- Employee relations for psychological health and safety
Culture Integration:
Integrate uniting statement across divisions
Develop tools, templates, communication
Accessibility:
-Participate in Accessibility Community of Practices
-Implement multi-year accessibility plan (OADA, CNSST, ADA)
-Promote inclusive language on ableism and accessibility
-Accommodations

Corporate Culture Manager 

Follow us on  Facebook ''AlliÉes de la diversité et inclusion en milieu de travail""

There is no diversity without inclusion, there is no inclusion without social justice and equality, none of it matter if there is no ownership nor accountability:
-Whose opinion is not heard 
- Who is not around the table/ where is everyone else? why is just "us"? 
- Does our company reflect the making of our society top down, lateral, every other way
-Do qualified employee we hire represent the making of schools demographic
- Is the culture of our company inclusive? Who is hired? who gets promoted? whose project gets funded?

Diversity, Equity and Inclusion Consultant

La Gouvernance au Féminin - Women in Governance

Senior Program Manager

Hydro Québec

Disability Case Manager at Hydro Québec:
-Diagnosis doesn't equal incapacity 
-Sometimes accommodation and flexibility can equal wellness 
-With the right teams, the right support and coordination, a disability doesn't mean the end of a career
-Unions.and their representatives, managers and HR advisors, employees should always team up for the best outcome 
- Strive for prevention : workplace safety at all level physical, psychological, work -personal life balance, small but mighty step can reduce absence rate.

Disability  & Accessibility Case Manager

SRA Staffing

Montréal is booming with Start up Tech companies, small and medium ones trying to attract the most qualifies or as qualified as the giant.

Helping companies find the misfits that complement their teams 
Representing candidates and making sure the pay is equal
Helping clients with needs assessment

IT Recruiter

Téo Taxi

Human resources management in a start-up:
-Pay and compensation review post merger, job analysis and classification, competence definition, salary adjustments recommendations
-Disability and Workplace accident monitoring work accidents CNESST, from report to return to work accommodation including.
-Coordination of Benefits with government programs (CNESST, EI, SAAQ, ...)
-Everything and anything : training, system implementation

Human Resources Coordinator (contract)

Branson Centre of Entrepreneurship - Caribbean

-Created a human resource management plan for the Branson Centre, an organization that focuses on supporting the activities of developing entrepreneurship in the Caribbean islands.  
-Aligned of the human resource management plan to the Branson Centre’s strategic plan by assessing the current practices in recruitment, employee engagement programs, compensation and recognition, gap analysis, planning and elements of implementation of the plan.

Contract: Human resource Management Advisor (Contract)

The Co-operators

-Management of client service department, people, financial, operational management  
-Project implementation of the CRM system 
-Project transfer of document management system to other departments
-Participating in the working from home pilot project
-Managing the employee recognition project that increased the employee's engagement.

Client Service Manager

-Project management: Planed, implemented and managed the launch of group benefits in Québec by reviewing the project offerings, ensuring compliance with Québec laws and regulations, documenting adjustments and language control. 
-Review group product offering to evaluate competitive advantage, review documentation, claims processing practices in accordance to RAMQ, taxes
-Review of complex cases of disability, health and dental claims. Making business decision taking into consideration service cost, reputation and processes internal

Group insurance manager (Benefits)

Nexim Canada Inc.

-Building and maintaining relationships with brokers and other business sources. 
-Managing the day-to-day operations  including but not limited to rates evaluation, premium compensation to brokers as well as to the carrier
-Identifying and negotiating plan changes (plan design), renewal conditions, and assist in claims.
-Participated in the project of  making the program national in 2009.

Account Manager: Group Insurance (Employees benefits)

VSO/GIC Avenir Femmes

-Supported the process of implementing project activities on HIV&AIDS, the project had few components: advocacy, promoting prevention, voluntary testing, and healthy positive lifestyle as well as caring with HIV/AIDS patients, orphans and vulnerable children
-Built a team of a project coordinator, four supervisors who worked with the community volunteers to coordinate care of people living with HIV &AIDS 
-Provided training and support on programme development (including advocacy and lobbying), proper and transparent management of human resources and finances, by facilitating the elaboration of human resources and financial policies
-Adapted and implemented the VSO Cameroon systematic approach to capacity building and partnership development. that allow partners to assess their areas of strength and weaknesses
-Developed HR and financial reporting tools to comply with VSO and CARE Canada requirement for financing a local organisation

Organisational Development Advisor/Project Coordinator

I have evidence of outcome to:
•	Launch strategic HR roadmaps tailored to evolving portfolio needs
•	Customize HR programs ensuring compliance with corporate standards
•	Design, develop, and deploy HR programs using change management frameworks and stakeholder engagement (ISO)
•	Create and implement governance frameworks through incremental and agile approaches
•	Embed HR initiatives into operations by mobilizing internal allies and influencers
•	Monitor program adoption, measure effectiveness, and advise HR CoEs on strategic enhancements
•	Liaise across Business HR and HR CoEs for insights and program relevance
•	Champion consistency and alignment through sharing best practices within HR teams & operation   managers and employees 
•	Drive continuous improvement through collaborative development of HR tools and processes
•	Coach stakeholders in HR management and program delivery for seamless execution
•	Foster engagement by keeping teams informed, involved, and celebrating milestones
I have delivered HR projects in EDI/DE&I, Corporate Culture, Psychological Health and Safety and operational project implementation

Yvonne Sesonga MPA, CRHA

Jasonda Desmond

Ferraz Creative

Creative Operations & Strategy Lead

Leah Chang Learning Group

Design QA Manager

Director of Operations

Senior Instructional Designer

OfficeSpace Software

Director of Learning and Enablement

Instructional Designer

ReadyMode

Keela

Head of Customer Experience

commercebuild

Ecommerce Implementation Consultant

AdPerfect

Software Implementation Coordinator

Nuheat

Customer Care Specialist

Donald D. McLellan Personal Law Corporation

Receptionist / Administrative Assistant

FASTSIGNS Vancouver

Receptionist

Results-driven Learning Leader

Hey there! I am a results-driven consultant enabling fast-growing organizations to scale sustainably through improving operations, people processes, and workplace technology. 

I started my career in front-line customer service and technical support, then joined the B2B SaaS industry and spent 10 years working and leading teams in software implementation, customer success and product education at startups and mid-size companies.

In 2022, I moved into operational consulting with a focus on working with digital creative agencies to help their remote-first teams work together effectively and deliver on measurable goals.

Here are some of the areas I can support with:

- Create sustainable business strategies to support rapid growth without overloading your team
- Creating knowledge portals and documenting operational processes to improve efficiency and quality
- Recruiting new team members and developing onboarding and workplace learning programs to help them get up and running quickly
- Adminstering workplace technology such as Google Suite, Slack, Notion, HRIS and Learning Management Systems to free up leadership's time for more crucial tasks

Are you interested in working together? Let's chat!

taplio

The Battle

Yvonne Sesonga MPA, CRHA

Jasonda Desmond

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