Brothers In Need

Director of Operations - Melbourne

OutSystems

Account Executive - Mid Market

Stealth

Co-Founder

Salesforce

Team Leader - Senior Business Development

Team Leader - Business Development

Business Development 

Colonial First State

• Design, develop, and deliver comprehensive training programs for new employees as well as further the skillset of existing staff through continuous training.
• Ascertain and analyse training requirements and heighten training quality to ensure a high level of customer service.
• Orchestrate training sessions for more than 100 staff within the business for various levels.

Lead Trainer

• Demonstrated expertise securing new business while ensuring a high level of client retention.
• Delivered general advice to new members in order to implement more educated and informed decisions.
• Supported both inbound and outbound phone lines while also proactively seeking opportunities to assist the team in completing call backs, processing work items, and monitoring the team’s inbox.

Financial Consultant

•	Educated over 25,000 members, advisers, and employers regarding the full line of Colonial First State offerings, such as superannuation, investments, and pensions.
•	Delivered the highest level of customer service to a high volume of diverse members while cultivating and fostering relationships with team members and stakeholders.
•	Resolved complex enquiries concerning financial service legislation and evolving regulations.

Client Services Representative

The Reject Shop

Assistant Manager

Sales Consultant

Ramsay Health Care

Logistics Assistant

I'm passionate about driving business growth through Sales leadership and a relentless pursuit of excellence. With a career spanning diverse roles, I've consistently proven my ability to deliver outstanding results.

I'm currently working as an Account Executive at OutSystems and also have the pleasure of running the Brothers In Need branch in Melbourne.

Zak Al-Munir

Darktrace

First & 2nd line leader 

• Lead a team of outbound Sales Development Reps (SDRs) & SDR Manager (17~ team members) spanning Australia, Singapore and Japan. We're dedicated to supporting mid-market, enterprise segments, strategic accounts & public sector targeting new logo accounts. 

Darktrace, a global leader in Cyber AI, is on a mission to help businesses struggling with the rise of offensive AI, automation and cybercrime-as-a-service, which are increasing the speed, sophistication, and success of cybersecurity attacks. Darktrace's ActiveAI Security Platform leverages self-learning AI to detect and react to known and unknown threats, provide visibility across the entire organisation, and identify pre-emptive approaches to harden defences while correlating potential or current threats across Cloud, Email, Network, OT, Endpoint and SaaS Application environments. 

10,000 customers rely on Darktrace!

Darktrace was recognised as one of TIME Magazine's Most Influential Companies in 2021 and earned a spot among Fast Company's "Most Innovative AI Companies" in 2022. In 2024, CRN (The Channel Co) featured Darktrace in the Top 20 Hottest AI Cybersecurity Companies. 

Global presence spanning 46 offices and a workforce of 2,500+ employees.

Join us on the road to $1B ARR 📈 Reach out for a chat!

‼️ Key Achievements:

• FY24 Global Top Performer | Presidents Club 

• Rebuilt the ANZ SDR function by transitioning the hub from Singapore to Australia, hiring 8 SDRs within 4 months. 

• H2 FY24 SDR-Sourced Meeting Growth YOY of ANZ +122% & Asia +22%

• H2 FY24 increased rep average attainment by +200%

• Darktrace internal coach - mentoring & coaching other employees across Darktrace globally.

Senior Manager, Sales Development Asia Pacific & Japan

Manager, Sales Development Asia Pacific & Japan

• Lead a high-performing team of Customer Intelligence & Business Development Reps (10 team members) to drive pipeline & ACV growth and by achieving targets.
• Develop and executed strategic sales plays to generate SQOs and expand pipeline coverage. 
• Provide mentorship, coaching, and ongoing training to Customer Intelligence Reps  & Business Development Reps to enhance their prospecting and qualification skills.
• Collaborate closely with the sales leadership team to align on goals, strategies, and tactics for sales development.
• Implement effective sales development processes and workflows to optimise pipe generation and conversion rates.
• Analyse CRM & sales engagement data and performance metrics to identify areas for improvement and drive operational excellence.
• Foster strong relationships with marketing, programs, enablement, rev ops and sales teams to ensure alignment and maximise pipe  generation efforts.
• Stay up-to-date with industry trends, market conditions, and competitive landscape to provide insights and recommendations for business growth.
•  Utilise Salesforce CRM and other tools to track, manage, and report on sales development activities and outcomes.
•  Continuously evaluated and optimised sales development strategies and initiatives to enhance efficiency and effectiveness.
• Hiring and onboarding of new reps. 

‼️ Key Achievements:

• Successfully led a team that exceeded quarterly sales development targets for six consecutive quarters. 
• Implemented a comprehensive sales training program for Customer Intelligence & Business Development Reps, resulting in an increased pipeline velocity.
• Developed and relaunch the sales development graduate sales program. 
• Received recognition for exceptional leadership and was a nominee for the COO employee of the quarter award.

Manager, Sales Development 

Seven Affiliate Sales

Division of Seven West Media 

• Led & mentored a sales team of 8-12 reps.
• Grew business and market share in a period of transformation for the Australian media industry due to declining broadcast television ratings by generating new revenue opportunities through sales prospecting targeting whitespace for digital revenue. 
• Stay informed about industry developments, emerging technologies, and advertising trends to anticipate customer & prospect needs and identify growth opportunities.
• Meet and exceeded budgets across the portfolio, including broadcast, digital, sponsorship & events.
• Led contract negotiations for strategic partnerships.
• Managed internal stakeholder relationships.
• Recruited and onboarded new sales staff.
• Nurtured and developed sales staff to enable career progression.
• Led the team in seeking new business opportunities by formulating strategies and executing a full-cycle sales process from prospecting to closing.
•  Implemented & coached MEDDPICC sales process. 


‼️ Key Achievements:

• Developed and executed successful sales strategies that led to the acquisition of the company's largest customer for the 2016 Olympic Games.
•Exceeded annual sales targets for TV and digital advertising products by a minimum of 15% annually, resulting in significant revenue growth & digital market expansion. 
• Successfully implemented an inside sales engine supporting the business's direct-to-market sales efforts. 
• Received awards & nominations for Directors Club FY18 & FY19 and recognition for outstanding sales performance and leadership contributions.
•Implemented effective sales training programs focused on inside sales effectiveness & sales rep pipeline velocity, resulting in improved performance and increased productivity among the sales team.
•Implemented sales process improvements, including the adoption of a new system, resulting in streamlined workflows, improved data accuracy, and enhanced sales team productivity.

Group Sales Manager

Division of Seven West Media 

• Drive revenue generation by identifying and pursuing new sales opportunities through the existing customer base & prospecting into whitespace, negotiating deals, and closing sales.
 • Conduct market research to stay up-to-date with industry trends and market conditions.
 • Collaborate with other departments within the business to ensure that client needs are met, and revenue targets are achieved.
• Developing & mentoring Sales Coordinators 
• Create and deliver engaging presentations to clients showcasing the benefits of the media organisation's products and services.
• Consistently achieve the business's sales targets by being goal-oriented, driven, and persistent in pursuing sales opportunities.
• Lead the sales team in the absence of the Group Sales Manager

Senior Sales Executive, Sales Executive

Fairfax Digital

• Proactively initiate and engage sales calls to new and existing customers to identify opportunities and close sales. 
• Develop and maintain a strong knowledge of the company's products and services to effectively communicate their features and benefits to customers.
• Manage and prioritise a high volume of sales leads to reach targeted sales goals and quotas efficiently.
• Utilise strong listening and communication skills to understand customer/prospect needs and provide effective solutions to meet those needs.
• Use Salesforce.com CRM to track and manage sales activity, monitor progress towards sales goals, and generate reports for sales management.
• Consistently meet or exceed sales targets and quotas by effectively utilising sales techniques and strategies.
• Collaborate with cross-functional teams, such as marketing and customer service, to develop and implement strategies that drive sales growth.
• Continuously learn and develop sales skills and knowledge to stay current on industry trends and best practices.

Direct Business Account Executive, Sales Account Manager, Outbound Inside Sales Rep

"A good leader inspires people to have confidence in the leader. A great leader inspires people to have confidence in themselves."

As a leader, I believe in setting the tone—arriving early, working hard, and maintaining consistency in all I do. Transparency and authenticity are the cornerstones of my approach, building trust and creating a growth-oriented environment where everyone thrives.

I’m driven by the success of others, fostering development in a collaborative team setting, while remaining committed to lifelong learning.

With over 17 years in sales and 10+ years of leading high-performing sales teams, I’ve crafted successful go-to-market strategies across SaaS and media industries. My expertise spans outbound prospecting, top-of-funnel lead generation, and strategic sales for SMBs, mid-market, and enterprise segments.

My sales journey began as an inside sales rep using Salesforce and fuelled by my passion for the platform; I decided to join Salesforce where I witnessed the CRM's transformation into a full digital 360 solution. My decade in media sales allowed me to see firsthand how Salesforce empowers businesses. In 2021, I shifted to sales development, focusing on coaching, mentoring, and driving digital transformation for customers.

Today, I’m part of a mission to secure enterprises with AI-driven cybersecurity, leading the APJ sales development team at Darktrace. 

I’m skilled in tools like Salesforce, Sales Engagement HVS, LinkedIn Sales Navigator, Zoominfo, Lusha, LeadIQ, Apollo, Clay Prospecting, Outreach, Tableau, Consensus, SalesLoft, and Slack.

Let’s connect and explore how we can collaborate and create meaningful impact!


Manager Sales Development | Leadership | Sales & Business Development | Inside Sales | Coaching for Success | Using Data to Drive Performance

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The Battle

Zak Al-Munir

Jeff Yeoh

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